Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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E-Zine
03 Jul 2026
MicroScope: Why people matter in the AI age
In this issue, we look at the growing necessity for human-to-human interaction in the channel as businesses look for connection in an age ruled by artificial intelligence. Also read about what France’s decision to move public sector systems away from American tech providers might mean for Europe Continue Reading
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News
02 Jul 2026
Nutanix CEO urges partners to become AI experts
As users wrestle with rising costs and struggle to understand what’s being used, the vendor has rolled out a solution its channel can pitch Continue Reading
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News
01 Jul 2026
SCC to invest £100m into ramping up AI capabilities
Channel player outlines multi-year plan to bolster its position as a key technology supplier Continue Reading
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News
30 Jun 2026
Babble: SMEs are struggling with tech confidence
Firm shares research that indicates significant portions of the channel’s customer base are struggling as Cisco reveals AI confidence is also dipping among CEOs Continue Reading
- 29 Jun 2026
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News
29 Jun 2026
Claranet picks up Six Degrees
Combination will create significant player in the European managed services market Continue Reading
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News
26 Jun 2026
Channel catch-up: News in brief
Developments this week at Axians UK, TD Synnex, Commvault, N-able, Beyond Now, NTT Data and Scality Continue Reading
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News
23 Jun 2026
Iomart wraps up year of transition
Channel player shares full-year results as the business moves to concentrate on hybrid cloud and security Continue Reading
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News
23 Jun 2026
Fears of UK prime minister change could undermine SME confidence
There are concerns that uncertainty could hit confidence and conditions in the small business community Continue Reading
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Opinion
22 Jun 2026
The MSSP market Is shifting from tooling to outcomes
The demands on managed security players are evolving notes Distology's Harry Hetherington-Field Continue Reading
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News
19 Jun 2026
Channel on way to accounting for majority of marketplace sales
Increased activity on hyperscaler offerings means it is imminent that the channel accounts for more than half of the business going via marketplaces Continue Reading
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News
18 Jun 2026
Salesforce UK boss underlines role of channel
As the vendor pulls together partners and customers at its World Tour event, there has been a chance to promote its commitment to its channel base Continue Reading
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News
17 Jun 2026
Kubus seals deal for Ammcom
Firm makes second deal in a matter of weeks as it continues to bulk out its managed services proposition Continue Reading
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News
17 Jun 2026
AI security fears drive users to consider supplier switch
Growing security demands are reshaping vendor selection, with users increasingly prioritising robust AI defences when evaluating suppliers Continue Reading
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News
12 Jun 2026
SCC Middle East move will bolster AI knowledge
Move by channel player into the region puts it at the centre of an area quick to adopt and deploy artificial intelligence tools and services Continue Reading
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News
11 Jun 2026
Advania shares AI lessons
Channel player’s experiences selling AI shine a light on where partners can make a difference around the technology Continue Reading
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News
09 Jun 2026
The MSP coding renaissance has begun
The channel is spotting gaps and coming up with its own solutions to help fix customer problems Continue Reading
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News
08 Jun 2026
Zoom directing partners to UC and CC opportunities
Collaboration player has seen its share of the unified comms and contact centre markets rise Continue Reading
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News
05 Jun 2026
Channel catch-up: News in brief
We take a look at developments this week at Bechtle, Arrow, Artefact, Jigsaw24, SolarWinds and Snom Continue Reading
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News
05 Jun 2026
Advania CEO says possible further acquisitions ahead
Two acquisitions have been struck so far this year in Iceland and Denmark, but Advania’s CEO says more deals could be sealed Continue Reading
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News
04 Jun 2026
CyberSentriq welcomes CEO to accelerate MSP focus
Security player ushers in a trio of senior appointments as the firm looks to start its next chapter a year after it emerged into the market Continue Reading
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Feature
01 Jun 2026
The need for the human touch in an AI-dominated world
Even in the age of artificial intelligence, the great strength of the channel – people selling to people – remains as important as ever Continue Reading
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News
01 Jun 2026
Redcentric continues on MSP journey
Firm shares trading update and welcomes fresh CFO as it pursues its path to becoming a pure-play MSP Continue Reading
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News
28 May 2026
Computacenter extends US reach with GAI buy
Channel player seals its second North American deal this year as it continues to expand on the other side of the Atlantic Continue Reading
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News
27 May 2026
Advania extends AI skills with Evolv buy
Channel player adds Icelandic business to the portfolio as it looks to deepen autonomous capabilities Continue Reading
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News
27 May 2026
TD Synnex continues to bolster Microsoft support
Distributor providing UK team to support CSPs, while ANS cements its position as an Azure specialist Continue Reading
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News
22 May 2026
AI demand benefits Softcat
Channel player shares Q3 trading update and revises its expectations for the full-year upwards Continue Reading
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News
21 May 2026
UK Connect offers engineers as a service
Firm looks to help MSPs and resellers plug expertise gaps with an on-demand offering Continue Reading
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News
18 May 2026
Demand for AI visibility presents channel opportunity
Logicalis indicates there is a strong play for those able to shine a light on where artificial intelligence is being used across customer organisations Continue Reading
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News
15 May 2026
Channel catch-up: News in brief
Developments this week at Arrow Electronics, Jigsaw24, Smarttech247, Westcoast, Netgear, QBS Software and Ekco UK Continue Reading
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News
14 May 2026
Ahead expands across Europe with acquisition and senior hire
Firm invests in more facilities and expertise, and seals deal to expand reach across the continent Continue Reading
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News
13 May 2026
Security slips on SME priority list
MSPs indicate many customers now rank dealing with rising costs and inflation as coming in ahead of their fears of being hit by a ransomware attack Continue Reading
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News
12 May 2026
AI dominating the channel agenda
Report has underlined the sense that artificial intelligence tools and services will have a significant impact on partner revenues Continue Reading
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News
12 May 2026
Software and services deliver for Bytes
A decent second half helped channel player Bytes to deliver a solid set of full-year numbers Continue Reading
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News
06 May 2026
Kubus adds AV muscle with TenTechnology buy
Managed networking and infrastructure player hits the acquisition trail to support its growth ambitions Continue Reading
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News
01 May 2026
Microsoft pitches introduction of 365 E7 as a channel opportunity
Microsoft’s 365 E7 mixes per-seat and consumption models to provide coverage of user activity levels in the AI era Continue Reading
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News
01 May 2026
Channel catch-up: News in brief
Developments this week at Restore Technology, Westcon-Comstor, Nebula Global Services, Creative ITC, Pax8 and Apogee Continue Reading
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News
30 Apr 2026
Version 1 and Integris hit the acquisition trial
Channel consolidation continues with managed service players adding more geographical coverage and expertise Continue Reading
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News
29 Apr 2026
Rebrand ushers in O2 Business
O2 Daisy gets a fresh name, but the ambition to reduce technology complexity for users remains Continue Reading
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News
24 Apr 2026
Channel catch-up: News in brief
Developments this week at Target Components, Everpure, Also, Peer Software, Brother UK and ISACA Continue Reading
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News
24 Apr 2026
Defining value is key to unlocking fresh MSP business, says Kaseya
Kaseya research into the managed services highlights the main challenges faced by MSPs, with one of the vendor’s channel leads discussing how these problems can be overcome Continue Reading
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News
24 Apr 2026
Computacenter updates on solid Q1
Firm issues trading statement that reveals it has started 2026 well and is confident it can maintain momentum Continue Reading
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News
22 Apr 2026
Managed services demand drives Advania growth
Firm lifts the lid on last year’s financial performance, with its ability to serve public and private sectors emerging as a key advantage Continue Reading
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News
21 Apr 2026
MSPs must get customers ready for AI
There is a real appetite for artificial intelligence, but many businesses don’t know where to start with it, which is where the channel comes in Continue Reading
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News
17 Apr 2026
Channel catch-up: News in brief
Developments of note this week from Kaseya, Azul, PFU, Gartner, 10ZiG Technology, Veeam Software and Medallia Continue Reading
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News
17 Apr 2026
GTDC: Distribution key to AI success
If artificial intelligence tools and services are going to grow, distribution with its delivery and enablement skills is going to be a significant part of the equation Continue Reading
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News
16 Apr 2026
Redsquid and Axians UK hitting acquisition trail
The channel players have been busy sealing deals that will enhance their positions in a competitive market Continue Reading
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News
15 Apr 2026
ControlUp looks for channel growth after hitting ARR milestone
Autonomous endpoint management player is keen to expand its partner base and build on the momentum it has built up in the past year Continue Reading
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News
15 Apr 2026
N-able calls on MSPs to focus on business resiliency
Protecting customer data needs to start early and last longer if the channel is going to provide SMEs with the support they need Continue Reading
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News
14 Apr 2026
CloudClevr shares growth ambitions, while Everything Tech Group wraps up acquisition of Nexstor
As one MSP shares the progress after a spate of acquisitions, another is busy wrapping up a deal to add more expertise around data infrastructure Continue Reading
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News
07 Apr 2026
BGF backs Fivium as UST buys Intecrowd
The role of private equity in the channel continues as there is consolidation elsewhere in the Workday partner ecosystem Continue Reading
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News
02 Apr 2026
Advania bolsters executive team
Managed services player adds fresh talent, while ERP specialist Syspro’s CRO is promoted to lead the business Continue Reading
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Opinion
02 Apr 2026
The MSP blind spot in telco ecosystem strategies
Angus Ward, CEO of Beyond Now, shares some insights into opportunities some in the managed services world could be missing out on Continue Reading
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News
01 Apr 2026
Trust lacking in the security world
There is a need for the channel to work harder to represent vendors that are failing to generate customer confidence Continue Reading
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News
30 Mar 2026
Aspire back in M&A mode with NVT Group move
Firm seals its third deal in the space of two years as it continues to bolster its position north of the border Continue Reading
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News
27 Mar 2026
Channel catch-up: News in brief
Developments of note this week at Insight, TD Synnex, Arrow Electronics, Bulletproof, Netrio and Cambridge Management Consulting Continue Reading
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News
27 Mar 2026
SMEs keen to work with partners on AI
Research from Pax8 exposes some flaws in the approach many customers are taking to deployments, and the acknowledgement that they need to work with the channel Continue Reading
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News
26 Mar 2026
Point74 bolsters platform with QUOR tie-up
Food industry specialist makes move to add increased quality management options into its offering Continue Reading
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News
25 Mar 2026
Security market shifts to MSP, identity and infrastructure
Market analysis from Context reveals a market undergoing evolution that is driven by customer demands Continue Reading
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News
24 Mar 2026
TalkTalk Business adds services depth with Planet IT
Comms player makes acquisition to support its evolution into being a managed network services provider Continue Reading
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News
20 Mar 2026
Channel catch-up: News in brief
Developments this week at Emerge Digital, GoTo, Exabeam and Nebula Global Services Continue Reading
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News
20 Mar 2026
Upwind founder talks benefits of going channel from the start
Cloud security player Upwind has been working with partners since it emerged three years ago Continue Reading
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News
19 Mar 2026
Hybrid IT sparks MSP opportunities
Research from Westcon-Comstor highlights the areas where partners can generate recurring revenues Continue Reading
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News
18 Mar 2026
Channel shows resilience in face of challenges
The channel is wrestling with component shortages, ripples from war in the Middle East and ongoing conflict in Europe, but there is still some optimism Continue Reading
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News
18 Mar 2026
AI demand fuels Softcat growth
Channel player’s first-half numbers show the positive impact of artificial intelligence and the benefits of offering a wide portfolio Continue Reading
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News
17 Mar 2026
TD Synnex arming Microsoft partners with greater data insights
Distributor rolls out tools to help CSPs keep track of licences and to identify additional sales opportunities Continue Reading
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News
12 Mar 2026
North America drives growth at Computacenter
Channel player shares numbers for the 2025 financial year, with the UK and Germany solid – but there is higher growth coming from other regions Continue Reading
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News
12 Mar 2026
Cloudflare channel boss looks to increase partner activity
Cloud connectivity specialist’s EMEA partner lead shares the progress gained and the efforts still to be made with its indirect business Continue Reading
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News
11 Mar 2026
Channel momentum continues at AvePoint
Recent financial results revealed an increasing contribution to the business from its channel base Continue Reading
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News
09 Mar 2026
Connectus continues M&A strategy with i7 Technologies
MSP continues to add geographical coverage to the business with the addition of Welsh security specialist Continue Reading
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News
09 Mar 2026
UK datacentre will strengthen Datadog’s channel
Vendor reveals it is adding facilities here alongside other global resources to provide a local option that its partners can pitch Continue Reading
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News
05 Mar 2026
Celerity adds to board as it mulls over further M&A activity
Managed services player Celerity continues to add expertise to the brain power advising its strategy Continue Reading
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News
03 Mar 2026
Ingram Micro boss talks Xvantage, price rises and growth
As the distributor shares its Q4 and full-year numbers, its CEO shares progress made with its partner platform Continue Reading
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News
03 Mar 2026
Logicalis: Customers struggling with rapid AI deployments
The channel player’s latest CIO report exposes a user base struggling to adopt artificial intelligence technology while continuing to remain compliant and secure Continue Reading
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News
03 Mar 2026
Synaxon boss charts path to increased growth
After a period of transformation, the channel organisation is looking to meet ambitious targets and continue to carve out a solid position in the hardware and services realms Continue Reading
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News
27 Feb 2026
Channel catch-up: News in brief
Developments this week at Flotek, Infinigate, TD Synnex, Westcon-Comstor, GitLab, Yubico and Zenarmor Continue Reading
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Feature
27 Feb 2026
The time to deliver on AI promises is now
With hype surrounding artificial intelligence, the message for the channel is to pitch something concrete Continue Reading
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News
27 Feb 2026
AI takes centre stage at GTIA forum
Members keen to get a firmer grip on deploying and supporting the technology Continue Reading
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News
25 Feb 2026
Climb and 11:11 Systems adding global reach
Distributor and VMware specialist seal deals to widen coverage in Europe and APAC, respectively Continue Reading
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News
16 Feb 2026
Meeting NCSC MSP guidance a competitive advantage
Being able to meet the requirements the national body recommends is a positive for managed service providers Continue Reading
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News
13 Feb 2026
Channel catch-up: News in brief
Catch up on developments this week at Exclusive Networks, Apptio, Nebula Global Services, meshcloud UK and Version 1 Continue Reading
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News
12 Feb 2026
Citrix entrusts Arrow with broader channel management responsibilities
Vendor’s close ties with distributor deepen further a year into an exclusive relationship in Europe and North America Continue Reading
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News
11 Feb 2026
Alteryx and Advania share AI insights
Customers want to adopt artificial intelligence, but there continue to be factors holding them back, which are areas the channel can help with Continue Reading
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News
11 Feb 2026
Iomart warns of softening market
Trading update lifts lid on financial performance ahead of its fiscal year coming to a conclusion next month Continue Reading
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News
10 Feb 2026
Arc bolsters position with Skye Cloud buy
Managed services player makes fourth acquisition in the space of two years as it continues to expand the business Continue Reading
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News
06 Feb 2026
Channel catch-up: News in brief
Developments this week at Insight, Westcon-Comstor, Infinigate UKI, Assured Data Protection and TP-Link, and Palo Alto Networks Continue Reading
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News
04 Feb 2026
Cisco CEO talks of increasing trust in AI
Vendor’s AI Summit highlights growth opportunities, but also the barriers that are still holding back wider adoption Continue Reading
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News
30 Jan 2026
Channel catch-up: News in brief
Developments this week at Redsquid, BCS Consultancy, Evolve IP, ANS, Synaxon, TD Synnex, Advania and Guardz Continue Reading
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Opinion
30 Jan 2026
The UK’s AI skills fork in the road
Ricoh’s UK and Northern Europe CEO shares why early‑career talent and partnerships will decide productivity gains Continue Reading
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News
30 Jan 2026
Hitachi Vantara: Customers looking for channel help with AI
Vendor releases insights into position of UK IT leaders on artificial intelligence, with the overwhelming majority keen to work with a partner Continue Reading
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News
30 Jan 2026
Q&A: Christian Nagele, chief strategy officer, Inforcer
The task of getting customers AI ready falls to MSPs, but they in turn need support with the right tools and strategy to guide users through the process, says Inforcer’s Christian Nagele Continue Reading
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News
29 Jan 2026
Westcon-Comstor and Bechtle expand global reach
Distributors Westcon-Comstor and Bechtle seal acquisitions to add more geographical coverage across Europe Continue Reading
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News
27 Jan 2026
LevelBlue seals tie-up with Fortra
Acquisitive managed security service player continues to add depth to its capabilities Continue Reading
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News
27 Jan 2026
Fresh CEOs arrive at mhance and Point74
Channel players look to a change of senior leadership in a bid to drive growth this year Continue Reading
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News
23 Jan 2026
Channel catch-up: News in brief
Developments this week at Presidio, Kiteworks, Extreme Networks, ServiceNow, Climb, Synechron and Simwood Continue Reading
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Opinion
23 Jan 2026
Closing the gap between experimentation and transformation
Richard Eglon, CMO, Nebula Global Services, shares some thoughts around how partners can help customers get measurable results Continue Reading
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News
22 Jan 2026
Maintel pipeline remains strong
Channel player shares an update on how its last fiscal year went with it clear there were challenges as well as positives Continue Reading
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News
22 Jan 2026
Strong second half helps Computacenter finish the year strongly
Firm shares trading update that will please investors looking to the firm for continued growth Continue Reading
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News
20 Jan 2026
Sharp outlines channel vision at Inspire
Vendor uses Lisbon event to outline where it views growth coming from and how it can support its partner base Continue Reading
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News
19 Jan 2026
Zyxel rolls out MSP supporting platform enhancements
Networking vendor Zyxel continues to develop its Nebula proposition to support the managed services provider community Continue Reading
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Opinion
16 Jan 2026
The evolving channel from component supplier to strategic partner
Nicholas Smith shares insights taken from Genetec’s latest State of Physical Security Report Continue Reading
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News
16 Jan 2026
Channel catch-up: News in brief
Developments this week at BCN, TD Synnex Maverick, Heimdal and Syspro Continue Reading