Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
28 Apr 2025
ESET continuing to increase MSP support
Security player has been evolving its partner position over the past couple of years to increase the support it can provide managed service providers Continue Reading
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News
25 Apr 2025
Channel catch-up: News in brief
Developments this week at Datatonic, Parallels, Central Technology Group, Cowbell and FiberLocator Continue Reading
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News
23 Apr 2025
UK acquisitions fuel Advania growth
Channel player shares numbers for FY ’24, with the business set up to repeat that performance again this year Continue Reading
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News
17 Apr 2025
Consolidation continues with M Group snapping up Telent
Move will bring together critical infrastructure specialists serving customers across both public and private sectors Continue Reading
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Feature
15 Apr 2025
Adopting simple practices can boost sustainability and profit
Integrating steps designed to reduce carbon emissions doesn’t have to be onerous or demanding but instead can grow business, with the circular economy providing the channel a route into sustainability Continue Reading
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News
14 Apr 2025
Channel catch-up: News in brief
M&A activity of note in the past week was undertaken by Softcat, Exertis IT and Focus Group Continue Reading
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News
04 Apr 2025
Qualys exposes cloud and SaaS risks
Channel opportunity to help customers struggling to manage their cloud and hosted environments Continue Reading
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News
04 Apr 2025
Channel catch-up: News in brief
Find out what developments there have been this week at SentinelOne, Softcat, TD Synnex, Bugcrowd, Hornetsecurity, Unframe and Climb Continue Reading
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News
03 Apr 2025
Channel reacts to government move to strengthen MSP security
The government’s recent policy statement around the Security and Resilience Bill will have implications on hundreds of managed service providers Continue Reading
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News
02 Apr 2025
MSPs remain targets for ransomware attacks
Channel advised to increase efforts to protect against cyber attacks as they continue to be in the sights of criminals Continue Reading
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News
02 Apr 2025
Arrow rolls out AI accelerator programme
Distributor increases support for partners looking to develop skills and take advantage of artificial intelligence technology, as well as identifying where to pitch solutions to customers Continue Reading
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News
31 Mar 2025
CloudCoCo looks back on ‘pivotal’ year
Firm looking to the future after offloading its MSP business and bolstering its cash position Continue Reading
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News
28 Mar 2025
Channel catch-up: News in brief
Developments this week at Logpoint, CrowdStrike, LevelBlue, IFT, Omnissa, Bitdefender and Techs + Together Continue Reading
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News
28 Mar 2025
Europe flat in TD Synnex Q1
Distributor TD Synnex shares results that indicate Europe did not match revenue growth seen in the Americas, Asia-Pacific and Japan Continue Reading
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News
26 Mar 2025
Supply chains of critical industries vulnerable to cyber attack
Customers advised to ask questions to make sure those they work with are aware of risks and have taken steps to fend off threats Continue Reading
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News
26 Mar 2025
Gigamon works with partners to cut through the noise
There are numerous observability options, but the pressure on customers is increasing and demand for vendors and partners to deliver a solid service has grown in importance Continue Reading
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News
21 Mar 2025
Channel catch-up: News in brief
Developments this week at CMS Distribution, SoftwareOne, Dell, Integrity360, Evolve IP and Softcat Continue Reading
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News
19 Mar 2025
Softcat boss feeling optimistic as firm shares H1 results
As Softcat shares its H1 numbers, its CEO outlines why the channel player is well-positioned to take advantage of improving customer demand Continue Reading
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News
19 Mar 2025
Softcat ahead of expectations after solid first half
Channel player shares results for the first six months of its fiscal year with double-digit growth across all the key metrics Continue Reading
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News
18 Mar 2025
Shares rise on North American performance at Computacenter
UK performance in contrast to North America is disappointing as customers continue to show hesitancy in signing off orders Continue Reading
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News
18 Mar 2025
AI will improve MSP profitability
Tools that increase automation and free up valuable time for partners with customers will improve life for channel players, says Kaseya Continue Reading
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News
18 Mar 2025
Bytes signals financial milestone has been hit
In a trading statement ahead of its full-year results, channel player Bytes indicates it has broken through the £2bn barrier on gross invoiced income Continue Reading
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News
14 Mar 2025
Channel catch-up: News in brief
Developments this week at Exertis Supplies, Softcat, Konica Minolta Business Solutions, Fivetran, SUSE and Centreon Continue Reading
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News
13 Mar 2025
Channel express concerns over lack of cloud skills
The pressure is on to meet customer demand for hosted services, but some resellers lack the cloud skills to meet that need Continue Reading
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News
12 Mar 2025
N-Able CEO: MSPs are getting deeper into the enterprise
Following on from its recently published Horizons report, the N-Able’s boss shares his views on the state of the market Continue Reading
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News
11 Mar 2025
SailPoint expands MSP programme
Security player widens the customer base its managed service provider partners can go after Continue Reading
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News
11 Mar 2025
Climb’s AI Academy coming to UK and Ireland
Distributor shares 2024 financial update and indicates its AI Academy scheme launched in Germany last autumn will be coming to the UK and Ireland later this year Continue Reading
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News
07 Mar 2025
Channel catch-up: News in brief
Developments this week at Schneider Electric and OVHcloud, while SonicWall and Sophos talk MDR Continue Reading
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E-Zine
07 Mar 2025
MicroScope: Why the channel can make a difference to the public sector
In this issue, discover how the channel can assist the public sector with IT projects in the wake of the devastating NAO report outlining government IT failures. Also read about AI’s potential to uplift the economy, and find out Weston-Comstor’s ambitions for the coming year Continue Reading
- 06 Mar 2025
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News
06 Mar 2025
Wavenet working with Konversational to improve systems
MSP Wavenet chooses Irish firm to help deploy ServiceNow to improve its workflow processes Continue Reading
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News
05 Mar 2025
UBDS Digital taking lifecycle transformation approach
Transforming customers could mean more than just replacing legacy kit and rolling out some fresh apps Continue Reading
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News
04 Mar 2025
N-able: MSP growth coming from security and AI demand
Survey of managed services community reveals that the majority feel optimistic about revenue prospects for this year Continue Reading
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News
28 Feb 2025
Channel catch-up: News in brief
Developments this week at Nebula, Everything Tech Group, Check Point, monday.com, Scality, Horizon3.ai, TD Synnex, DTP Group and CrowdStrike Continue Reading
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News
26 Feb 2025
Channel education needed to support more successful AI adoption
Research from WalkMe underlines the dangers of rolling out artificial intelligence tools and software without preparing users Continue Reading
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News
25 Feb 2025
Calls continue for public sector procurement to open wider to SMEs
Open letter adds to recent NAO report in drawing attention to risks of focusing on cosy relationships and low costs rather than value Continue Reading
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News
25 Feb 2025
Davies gets CEO role at Maintel
After a year holding the position on an interim basis, the managed service provider has confirmed Dan Davies will continue navigating the business through its transformation strategy Continue Reading
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Feature
24 Feb 2025
Public sector IT projects: stupendous incompetence or bad luck?
Recent National Audit Office report on failed government IT projects provides the channel with a roadmap to help drive success, but only if the public sector listens Continue Reading
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Feature
24 Feb 2025
Five-minute interview: Richard Eglon, Nebula Global Services
The latest to share some personal insights is Nebula’s chief marketing officer as he answers questions MicroScope has thrown at him Continue Reading
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News
19 Feb 2025
Kaseya boss looks back on his time at the helm
As he moves into a vice-chairman position, the boss at the managed service provider tools specialist reviews the progress made under his leadership Continue Reading
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News
14 Feb 2025
Channel catch-up: News in brief
Geographic expansion, partner programmes, fresh warehouses and attempts to increase trust levels in artificial intelligence have all been happening over the past few days Continue Reading
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News
13 Feb 2025
Advania UK unveils unified leadership team
To integrate its recent acquisitions, Microsoft partner Advania UK has established a structure to oversee all operations Continue Reading
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Opinion
13 Feb 2025
Why the channel is vital in the AI leadership race
The government is hoping its recent AI opportunities action plan will give business and our economy a boost, but where are the opportunities and what role will the channel play in its success? Continue Reading
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News
13 Feb 2025
Insight lists AI, security and 5G among channel opportunities
Channel player Insight is the latest to share its view of which trends are worth getting involved with this year Continue Reading
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News
12 Feb 2025
AvePoint increases MSP support as Acronis warns they are targets
Managed service providers set to benefit from improvement to vendor’s platform at a time when criminals have them firmly in their sights Continue Reading
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News
12 Feb 2025
Crayon looking for public sector growth
Ahead of its tie-up with SoftwareOne, the firm’s CEO outlined its fourth quarter performance and touched on her hopes for 2025 Continue Reading
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News
11 Feb 2025
Users looking to replace backup solutions
Kaseya research reveals a portion of users are not only struggling with backup and recovery, but are considering switching technologies Continue Reading
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News
31 Jan 2025
Maintel shares transformation progress with FY24 update
Managed services player Maintel issues trading statement, with the results of its focused approach clearly seen in the numbers Continue Reading
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News
30 Jan 2025
QBS Software picks up Prianto
Expansive distributor seeks to strengthen its EMEA position with a move for fellow channel player with wide geographical reach Continue Reading
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News
29 Jan 2025
Softcat deepens DEX options with Nexthink
Relationship between vendor and channel player shines a light on employee experience Continue Reading
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News
29 Jan 2025
Computacenter signals strong finish to the year
After suffering soft market conditions in the first half of 2024, the channel player saw momentum pick up in the second half Continue Reading
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News
28 Jan 2025
Juniper Networks encourages cross-selling with JPA enhancements
Networking player uses partner programme enhancements to encourage partners to sell a wider portfolio Continue Reading
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News
28 Jan 2025
Managed service providers seen as ‘critical’ to SMEs
JumpCloud Q1 report reveals the extent to which customers are leaning on their channel partners Continue Reading
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News
27 Jan 2025
Softcat: Customers want innovation and resilience
Channel player’s latest annual insights into customer priorities underlines the need for the channel to recognise the budgetary challenges most users are under Continue Reading
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News
22 Jan 2025
ADP deepens relationship with Wavenet
Collaboration between Assured Data Protection and Wavenet, as well as Evolve and Evolve IP, underlines the benefits of partners working together Continue Reading
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News
17 Jan 2025
Citrix hands Arrow exclusive mid-market role in Europe
Software player Citrix gives distributor the responsibility for growing and supporting channel partners focused on that customer base Continue Reading
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News
16 Jan 2025
NAO report calls for government IT procurement rethink
Criticism abounds of reliance on big tech to deliver digital transformation across government departments Continue Reading
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News
16 Jan 2025
DORA unpreparedness spells channel opportunity
Compliance regulations come into force on 17 January, but many in the financial services community are not ready Continue Reading
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News
14 Jan 2025
Evole IP and DataVita share progress and 2025 ambitions
Channel players indicate that the year ahead will be one focused on building momentum and expanding business Continue Reading
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News
13 Jan 2025
Your.Cloud adds to European arrivals in the UK
Dutch player Your.Cloud follows a recent wave of fellow MSPs that have identified opportunities across this side of the English Channel Continue Reading
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News
10 Jan 2025
Kaseya on the hunt for fresh CEO
The decision by Fred Voccola to move upstairs provides the managed services specialist with the chance to bring in a fresh face Continue Reading
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News
08 Jan 2025
Partner consolidation starts to pick up
Acquisitions by DSP, Integrity360 and CallTower mark the first deals of 2025 Continue Reading
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News
08 Jan 2025
MSPs focusing on improving profitability
Market insights shared by Kaseya paint a picture of a dynamic market that rewards those adopting emerging technology and delivering solid services Continue Reading
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News
07 Jan 2025
Distributors busy extending options
Westcon-Comstor, Arrow Electronics and TD Synnex Maverick choose first few days of 2025 to extend vendor relationships and launch fresh services for partners Continue Reading
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News
07 Jan 2025
Nebula hands partners analytics tool
Nebula increases the insights partners can access as fellow unified comms player Sona Business outlines plans to grow its UK business Continue Reading
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News
06 Jan 2025
Neil Hall joins Focus Group as CEO
Computacenter veteran starts fresh challenge, and is joined by a couple of board appointments Continue Reading
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News
06 Jan 2025
FluidOne keeps focus on growth with fresh CFO
Channel player is working to an ambitious plan to increase the size of the business, and has kicked off the year with a significant hire Continue Reading
- 02 Jan 2025
- 02 Jan 2025
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Feature
31 Dec 2024
A year in review: How was 2024?
With just days left in the year, Billy MacInnes canvases opinion across the channel about how the past 12 months have gone Continue Reading
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News
23 Dec 2024
2024 review: Main themes in the channel
MicroScope takes a look back at some of the main themes that affected the channel over the past 12 months Continue Reading
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Feature
23 Dec 2024
What does 2025 have in store for the channel?
In a look ahead to what next year will hold, Billy MacInnes asks some of the channel’s great and good for their forecasts for Q1 Continue Reading
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News
19 Dec 2024
SoftwareOne and Crayon announce tie-up
SoftwareOne’s purchase of Crayon will create a significant-sized European software and cloud provider and Microsoft specialist Continue Reading
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News
13 Dec 2024
TD Synnex UK&I managing director: AI set to grow in 2025
This might not have quite been the year the industry was expecting, but there are reasons to believe markets will improve Continue Reading
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News
11 Dec 2024
Managed security services set for growth in 2025
Predictions from channel player Infinigate include an expectation that MSSPs will continue to be in strong demand Continue Reading
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News
10 Dec 2024
Node4 ushers in fresh CEO to drive MSP’s growth
After more than two decades leading from the front, Node4’s founder and CEO is stepping back as the business starts a fresh chapter Continue Reading
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News
10 Dec 2024
MSP specialists plugging security gaps
A few weeks after Kaseya sealed the addition of SaaS Alerts, the security player’s CEO details what it will mean for the vendor’s managed service community Continue Reading
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News
03 Dec 2024
SysGroup shows transformation progress in H1
Managed service player shares first-half numbers that show it is changing the business without having too much of an adverse impact on revenues Continue Reading
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News
03 Dec 2024
Automation already making a difference for MSPs
The focus is all on artificial intelligence, but managed service providers can already take advantage of existing tools Continue Reading
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News
27 Nov 2024
Iomart H1 update shares progress on hybrid cloud strategy
Channel player’s trading update reveals the state of the business prior to the acquisition of Atech last month Continue Reading
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News
26 Nov 2024
Securing OT environments a growth area for 2025
Distology has encouraged partners to look at the operational technology space over the past year, and that message remains relevant as growth continues Continue Reading
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News
26 Nov 2024
BGF continues to back North-East firms
Just days after funding an MSP in the region, the finance specialist has extended the support it provides for accessibility specialist Recite Me Continue Reading
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News
25 Nov 2024
Avanade welcomes fresh UK&I boss
Microsoft partner appoints former Iberia boss and experienced vendor veteran to grow the business Continue Reading
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News
22 Nov 2024
Exclusive bolsters services depth with Cloudrise buy
Distributor extends presence in the US and gains more expertise to share across the global organisation Continue Reading
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Opinion
22 Nov 2024
Forecasting the future: Service provider trends and predictions for 2025
Ciaran Bolger, general manager of UK&I, Nordics and South Africa at Acronis, shares some thoughts on what’s ahead for service providers Continue Reading
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News
21 Nov 2024
Ten10 and Focus Group bolster positions with M&A moves
Consolidation in the channel continues with two more examples being added to a lengthening list of deals done in 2024 Continue Reading
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News
20 Nov 2024
Lemongrass stepping up support to get customers to Clean Core
SAP channel specialist is guiding users through the stages to unlock the benefits of the vendor’s cloud shift Continue Reading
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News
20 Nov 2024
Softcat update signals strong start to 2025 financial year
Channel player shares insights into first quarter trading with talk of customer demand remaining strong Continue Reading
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Feature
19 Nov 2024
Can partners take off with Copilot?
Copilot has been seen as the most tangible example of the channel selling AI, but how is it going for those that have got behind Microsoft’s offering? Continue Reading
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News
19 Nov 2024
ITC signals growth plans with BGF backing
Managed services player indicates money will support both organic and M&A growth as it looks to widen its reach beyond North-East England Continue Reading
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News
18 Nov 2024
Nextview Consulting enters UK via Sabio Salesforce practice deal
European player makes move to head across the side of the channel with an acquisition and partnership Continue Reading
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News
15 Nov 2024
Maintel interim CEO details transformation progress
The channel player has been through a process of focusing the business on specific areas Continue Reading
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News
13 Nov 2024
Giacom adds Inform Billing to bolster cloud services
Firm makes acquisition to add further depth to the tools it can provide its channel partners Continue Reading
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News
13 Nov 2024
Questions over the future of Exertis as DCC signals break-up
Group’s chief executive signals a strategic shift to focus solely on its energy business, with it unclear what comes next for its channel business Continue Reading
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News
12 Nov 2024
Avanade: Mid-market wants to consume AI but needs help
Channel player Avanade shares research that exposes obstacles holding back customers from further adoption of artificial intelligence and automation Continue Reading
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News
11 Nov 2024
Budget should spark channel to drive more AI and automation
Recently announced changes to National Insurance, capital gains tax and increases to the minimum wage should spark opportunities for partners Continue Reading
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News
08 Nov 2024
Kaseya boss on fixing MSP economics
Managed service providers continue to be undervalued for the services they deliver, but the firm’s CEO is keen to change that situation Continue Reading
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News
07 Nov 2024
MSPs benefitting from customer security demand
Research from EasyDMARC has put some numbers to anecdotal reports of sustained customer spending on data protection Continue Reading
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News
05 Nov 2024
Exclusive UK and Ireland managing director plans to increase partner support
SME-sized resellers and MSSPs are going to be getting increased backing from the distributor Continue Reading
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News
04 Nov 2024
ATSG and Evolve IP announce combination
Tie-up will create a global managed service provider business with significant revenues, partners and a sizeable customer base Continue Reading
- 31 Oct 2024
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News
25 Oct 2024
Lenovo points partners in the direction of growth areas
Roll-out of tailored journeys with 360 framework enhancements indicate where the vendor expects success to come from Continue Reading
