Managed IT Services

The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.

October 04, 2022 04 Oct'22
Kaseya CEO talks of strong 2023 and love for Datto partners

Fred Voccola, CEO of Kaseya, shares his reactions to DattoCon and the message he had for MSPs at the event
September 29, 2022 29 Sep'22
The evolution of distribution

To mark the 40th anniversary of MicroScope, Frank Vitagliano, CEO at GTDC, shares his thoughts on the journey that the channel has been on for the last four decades and beyond
September 27, 2022 27 Sep'22
BCN, XBM and Valsoft keep consolidation trend going

Firms add fellow resellers to their operations as they look to bolster depth, expertise and market reach
September 27, 2022 27 Sep'22
Poly channel adapting to a hybrid world

Collaboration specialist has seen the demands on its partners change and a response across its reseller base

The channel: Four decades of change

To celebrate MicroScope’s 40th anniversary, we ask channel leaders to reflect on the changes seen over the past four decades – a shift to software, and the emergence of the managed service provider and the cloud are among the highlights Continue Reading
Where next for the channel?

As part of our 40th anniversary, we look ahead to get a sense of where the channel will go in the years and decades to come Continue Reading
Developing the subscription model

Customers and channel partners are moving to a world where flexible monthly payments are the norm, but that has meant distribution has had to take steps to support that shift Continue Reading

How can MSPs minimise the risk of supply chain attacks?

Jaime Arze, manager II of third-party risk at Datto, shares some thoughts on how managed service providers can avoid becoming the weak links in the supply chain Continue Reading
How can managed service providers remain competitive?

Anthony Lamoureux, CEO of Velocity Smart, shares his thoughts about how an MSP can stand out from the crowd Continue Reading
Predictions for the manufacturing industry in 2022 and beyond

Jason Chester, director of global channel programmes at InfinityQS, provides his thoughts on what we can expect to see from the manufacturing industry over the next 12 months and beyond Continue Reading