Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
04 Jul 2025
Channel catch-up: News in brief
Developments of note at Dell, Gamma Communications, Bytes, TD Synnex, LevelBlue, Crayon, Trend Micro and Brother UK Continue Reading
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Opinion
03 Jul 2025
AI plans gather pace - but expert partners are the key to success
Kenz Mroue, director EMEA partner sales, Nasuni, shares some thoughts on the role partners play in delivering artificial intelligence Continue Reading
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News
03 Jul 2025
Advania uses M&A to bolster AI position
Channel player picks up consultancy specialising in artificial intelligence to add more depth to its ability to support customers looking to adopt the technology Continue Reading
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News
26 Jun 2025
Cyber insurers adding to MSP challenges
The prospect that some managed service providers could fall foul of the needs of the insurance industry is a concern raised by Canalys Continue Reading
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News
25 Jun 2025
Jitterbit expanding indirect business
Artificial intelligence and automation expert cuts ribbon on partner programme as it looks to generate more revenues via the channel Continue Reading
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News
25 Jun 2025
HPE arming partners with latest AI technology
Vendor keen to ensure its channel is up to speed on agentic AI as it unveils a number of product enhancements Continue Reading
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News
24 Jun 2025
Westcon-Comstor marks 40th birthday with look ahead
Distributor outlines the main trends that are shaping the channel as it plans to share more insights to prepare partners for the future Continue Reading
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News
20 Jun 2025
Channel catch-up: News in brief
Developments this week at AvePoint, Nebula Global Services, Pulsant, Skyhawk Security and HackerOne Continue Reading
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News
20 Jun 2025
SMEs embracing subscription model
Research from Uswitch.com highlights how small businesses are starting to take advantage of more services Continue Reading
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News
19 Jun 2025
MSPs remain confident over security
Despite being inundated with attacks, the vast majority of managed service providers are upbeat about their abilities to fend off breaches Continue Reading
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News
17 Jun 2025
Integris seals largest deal yet to expand MSP offering
Channel player makes another acquisition to bolster business on the other side of the Atlantic as it continues to increase its offering for SME customers Continue Reading
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News
12 Jun 2025
Tomlin outlines ambitions in Northern European role at Exclusive Networks
Exclusive Networks executive Rob Tomlin shares his thoughts after being given an extended leadership role at the security specialist distributor Continue Reading
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News
11 Jun 2025
Pax8 enhances AI support for MSPs
Marketplace player Pax8 uses Beyond 2025 event to unveil offerings designed to make life easier and more profitable for managed service providers Continue Reading
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News
10 Jun 2025
Channel continues to deliver security training and support
Research and MSP training platforms from security players underline the position of partners to deliver threat awareness Continue Reading
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News
10 Jun 2025
Docusign rolls out fresh programme to arm partners with IAM answers
Agreement management specialist enhances channel offering in reaction to changing market dynamics Continue Reading
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Feature
10 Jun 2025
Pivoting through the crises
The channel is all about evolution, and one of the challenges has been to get to a stage where businesses can thrive despite global political and economic challenges Continue Reading
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News
05 Jun 2025
CyberSentriq and Netgear both courting MSPs
Arrival of fresh brand in the security market and an acquisition move by networking player should provide managed service providers with options Continue Reading
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News
05 Jun 2025
CCS and Servium contribute to Advania UK growth
Channel player reveals how acquisitions contributed to its 2024 performance and how it has grown in the region Continue Reading
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News
04 Jun 2025
Kaseya hires ‘passionate SME advocate’ as next CEO
Supplier of tools for managed service providers concludes its five-month search for its leader Continue Reading
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News
03 Jun 2025
Maintel shares progress ahead of AGM
Channel player Maintel provides update on how the first five months of the year have gone ahead of its annual general meeting Continue Reading
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News
30 May 2025
Channel catch-up: News in brief
Developments this week at Distology, Bitdefender, Alcatel-Lucent Enterprise, TD Synnex and Xledger UK Continue Reading
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News
29 May 2025
TXP expands reach with Metatech buy
Ambition to become the mid-market specialist in legacy system modernisation takes another step forward Continue Reading
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News
28 May 2025
Sophos warns MSPs over DragonForce threat
Example of a recent ransomware attack is a sobering one that underlines how criminals are trying to exploit channel vulnerabilities Continue Reading
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News
28 May 2025
Infinigate and Softcat provide investor cheer
Full-year results and a Q3 trading statement underline that growth is out there for channel players pitching in-demand services and technologies Continue Reading
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News
27 May 2025
Security growth buoys Westcon-Comstor
Distributor shares full-year results that underline the benefits of operating in security, networking and cloud Continue Reading
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News
23 May 2025
Channel catch-up: News in brief
Developments this week at Kiteworks, CrowdStrike, Exertis, e92plus, Climb Channel Solutions UK, Pulsant and Westcon-Comstor Continue Reading
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News
23 May 2025
HP’s UK&I managing director stresses importance of partner dialogue
The recently appointed country manager shares her views on the importance of maintaining close links with the channel Continue Reading
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News
22 May 2025
TXP offers a fresh name in the mid-market
Rebranded group that includes two channel firms will provide digital transformation services from the West Midlands across the UK Continue Reading
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News
21 May 2025
Crayon Q1 hit by underperforming Nordics
Channel player Crayon shares first-quarter numbers that show a decent performance across Europe, APAC and the US, but softer conditions in the firm’s home markets Continue Reading
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News
20 May 2025
Sophos teams up with Capsule to cover MSP insurance needs
Security player arms channel partners with access to the fruits of a partnership that meets growing SME demand Continue Reading
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Opinion
20 May 2025
Platforming – the key to MSSP success
There are several reasons why lining up behind a platform approach will benefit managed service providers Continue Reading
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News
19 May 2025
Ekco bolsters cyber testing with Predatech buy
Managed security services provider hits the M&A trail to extend its options and UK coverage Continue Reading
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News
16 May 2025
Channel catch-up: News in brief
Developments this week at Ignition Technology, Phoenix Software, Westcon-Comstor and Utelogy Continue Reading
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News
15 May 2025
SonicWall keeps focus on MSP channel
Security player continues to roll out products and services for its partners as it identifies further growth fueled by customer demand for zero-trust solutions Continue Reading
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News
14 May 2025
Ekco unveils fresh CEO as Evolve IP extends ecosystem
Developments in the managed service world as an experienced channel executive takes up a fresh leadership role and a partnership is struck to provide an MSP with more telephony options Continue Reading
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News
13 May 2025
Sophos rolls out MSP Elevate
Programme for managed service providers aims to support those committed to delivering growth Continue Reading
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News
13 May 2025
Bytes breaks through GII £2bn barrier
Channel player Bytes shares FY numbers that underline its successful ability to emerge strongly through a challenging market Continue Reading
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News
09 May 2025
Channel catch-up: News in brief
Developments this week at Assured Data Protection, Acer, Canon, UiPath and Coro Continue Reading
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News
08 May 2025
Climb increases AI support
Distributor looks to guide partners from start to selling to get more comfortable pitching artificial intelligence offerings Continue Reading
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News
07 May 2025
Redcentric shares trading update and welcomes fresh CEO
Managed service player reveals how its latest fiscal year has shaped up as it welcomes an experienced industry player to run the business Continue Reading
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News
06 May 2025
Park Place Technologies expands UK presence with CSI buy
Move will add more multi-cloud support skills to the business and expand its coverage across the country Continue Reading
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News
06 May 2025
Maintel shows transformation progress in FY24 numbers
Managed service player Maintel sees surge in pre-tax profits as it continues to evolve the business away from being a generalist Continue Reading
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News
02 May 2025
Channel catch-up: News in brief
Before the week ends, there’s time to note what’s happened at Westcoast, ALSO, TD Synnex, Ricoh Europe and iomart Continue Reading
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Opinion
02 May 2025
Jack and the BeanstAIk: Why the AI opportunity isn’t just for the giants
It’s two and a half years since the launch of ChatGPT, and although the hype cycle seems to be unrelenting, many channel partners have started to reach the fabled slope of enlightenment and plateau of productivity. Continue Reading
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News
01 May 2025
Climb signals M&A still a growth option
Distributor shares Q1 numbers that reveal decent organic growth, but CEO doesn’t rule out using acquisitions to grow further Continue Reading
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News
01 May 2025
UK delivers for Computacenter in Q1
Channel player’s first-quarter 2025 trading update indicates that it has enjoyed a promising start to the year Continue Reading
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News
28 Apr 2025
ESET continuing to increase MSP support
Security player has been evolving its partner position over the past couple of years to increase the support it can provide managed service providers Continue Reading
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News
25 Apr 2025
Channel catch-up: News in brief
Developments this week at Datatonic, Parallels, Central Technology Group, Cowbell and FiberLocator Continue Reading
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News
23 Apr 2025
UK acquisitions fuel Advania growth
Channel player shares numbers for FY ’24, with the business set up to repeat that performance again this year Continue Reading
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News
17 Apr 2025
Consolidation continues with M Group snapping up Telent
Move will bring together critical infrastructure specialists serving customers across both public and private sectors Continue Reading
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Feature
15 Apr 2025
Adopting simple practices can boost sustainability and profit
Integrating steps designed to reduce carbon emissions doesn’t have to be onerous or demanding but instead can grow business, with the circular economy providing the channel a route into sustainability Continue Reading
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News
14 Apr 2025
Channel catch-up: News in brief
M&A activity of note in the past week was undertaken by Softcat, Exertis IT and Focus Group Continue Reading
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News
04 Apr 2025
Qualys exposes cloud and SaaS risks
Channel opportunity to help customers struggling to manage their cloud and hosted environments Continue Reading
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News
04 Apr 2025
Channel catch-up: News in brief
Find out what developments there have been this week at SentinelOne, Softcat, TD Synnex, Bugcrowd, Hornetsecurity, Unframe and Climb Continue Reading
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News
03 Apr 2025
Channel reacts to government move to strengthen MSP security
The government’s recent policy statement around the Security and Resilience Bill will have implications on hundreds of managed service providers Continue Reading
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News
02 Apr 2025
MSPs remain targets for ransomware attacks
Channel advised to increase efforts to protect against cyber attacks as they continue to be in the sights of criminals Continue Reading
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News
02 Apr 2025
Arrow rolls out AI accelerator programme
Distributor increases support for partners looking to develop skills and take advantage of artificial intelligence technology, as well as identifying where to pitch solutions to customers Continue Reading
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News
31 Mar 2025
CloudCoCo looks back on ‘pivotal’ year
Firm looking to the future after offloading its MSP business and bolstering its cash position Continue Reading
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News
28 Mar 2025
Channel catch-up: News in brief
Developments this week at Logpoint, CrowdStrike, LevelBlue, IFT, Omnissa, Bitdefender and Techs + Together Continue Reading
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News
28 Mar 2025
Europe flat in TD Synnex Q1
Distributor TD Synnex shares results that indicate Europe did not match revenue growth seen in the Americas, Asia-Pacific and Japan Continue Reading
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News
26 Mar 2025
Supply chains of critical industries vulnerable to cyber attack
Customers advised to ask questions to make sure those they work with are aware of risks and have taken steps to fend off threats Continue Reading
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News
26 Mar 2025
Gigamon works with partners to cut through the noise
There are numerous observability options, but the pressure on customers is increasing and demand for vendors and partners to deliver a solid service has grown in importance Continue Reading
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News
21 Mar 2025
Channel catch-up: News in brief
Developments this week at CMS Distribution, SoftwareOne, Dell, Integrity360, Evolve IP and Softcat Continue Reading
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News
19 Mar 2025
Softcat boss feeling optimistic as firm shares H1 results
As Softcat shares its H1 numbers, its CEO outlines why the channel player is well-positioned to take advantage of improving customer demand Continue Reading
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News
19 Mar 2025
Softcat ahead of expectations after solid first half
Channel player shares results for the first six months of its fiscal year with double-digit growth across all the key metrics Continue Reading
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News
18 Mar 2025
Shares rise on North American performance at Computacenter
UK performance in contrast to North America is disappointing as customers continue to show hesitancy in signing off orders Continue Reading
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News
18 Mar 2025
AI will improve MSP profitability
Tools that increase automation and free up valuable time for partners with customers will improve life for channel players, says Kaseya Continue Reading
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News
18 Mar 2025
Bytes signals financial milestone has been hit
In a trading statement ahead of its full-year results, channel player Bytes indicates it has broken through the £2bn barrier on gross invoiced income Continue Reading
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News
14 Mar 2025
Channel catch-up: News in brief
Developments this week at Exertis Supplies, Softcat, Konica Minolta Business Solutions, Fivetran, SUSE and Centreon Continue Reading
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News
13 Mar 2025
Channel express concerns over lack of cloud skills
The pressure is on to meet customer demand for hosted services, but some resellers lack the cloud skills to meet that need Continue Reading
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News
12 Mar 2025
N-Able CEO: MSPs are getting deeper into the enterprise
Following on from its recently published Horizons report, the N-Able’s boss shares his views on the state of the market Continue Reading
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News
11 Mar 2025
SailPoint expands MSP programme
Security player widens the customer base its managed service provider partners can go after Continue Reading
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News
11 Mar 2025
Climb’s AI Academy coming to UK and Ireland
Distributor shares 2024 financial update and indicates its AI Academy scheme launched in Germany last autumn will be coming to the UK and Ireland later this year Continue Reading
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News
07 Mar 2025
Channel catch-up: News in brief
Developments this week at Schneider Electric and OVHcloud, while SonicWall and Sophos talk MDR Continue Reading
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E-Zine
07 Mar 2025
MicroScope: Why the channel can make a difference to the public sector
In this issue, discover how the channel can assist the public sector with IT projects in the wake of the devastating NAO report outlining government IT failures. Also read about AI’s potential to uplift the economy, and find out Weston-Comstor’s ambitions for the coming year Continue Reading
- 06 Mar 2025
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News
06 Mar 2025
Wavenet working with Konversational to improve systems
MSP Wavenet chooses Irish firm to help deploy ServiceNow to improve its workflow processes Continue Reading
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News
05 Mar 2025
UBDS Digital taking lifecycle transformation approach
Transforming customers could mean more than just replacing legacy kit and rolling out some fresh apps Continue Reading
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News
04 Mar 2025
N-able: MSP growth coming from security and AI demand
Survey of managed services community reveals that the majority feel optimistic about revenue prospects for this year Continue Reading
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News
28 Feb 2025
Channel catch-up: News in brief
Developments this week at Nebula, Everything Tech Group, Check Point, monday.com, Scality, Horizon3.ai, TD Synnex, DTP Group and CrowdStrike Continue Reading
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News
26 Feb 2025
Channel education needed to support more successful AI adoption
Research from WalkMe underlines the dangers of rolling out artificial intelligence tools and software without preparing users Continue Reading
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News
25 Feb 2025
Calls continue for public sector procurement to open wider to SMEs
Open letter adds to recent NAO report in drawing attention to risks of focusing on cosy relationships and low costs rather than value Continue Reading
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News
25 Feb 2025
Davies gets CEO role at Maintel
After a year holding the position on an interim basis, the managed service provider has confirmed Dan Davies will continue navigating the business through its transformation strategy Continue Reading
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Feature
24 Feb 2025
Public sector IT projects: stupendous incompetence or bad luck?
Recent National Audit Office report on failed government IT projects provides the channel with a roadmap to help drive success, but only if the public sector listens Continue Reading
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Feature
24 Feb 2025
Five-minute interview: Richard Eglon, Nebula Global Services
The latest to share some personal insights is Nebula’s chief marketing officer as he answers questions MicroScope has thrown at him Continue Reading
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News
19 Feb 2025
Kaseya boss looks back on his time at the helm
As he moves into a vice-chairman position, the boss at the managed service provider tools specialist reviews the progress made under his leadership Continue Reading
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News
14 Feb 2025
Channel catch-up: News in brief
Geographic expansion, partner programmes, fresh warehouses and attempts to increase trust levels in artificial intelligence have all been happening over the past few days Continue Reading
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News
13 Feb 2025
Advania UK unveils unified leadership team
To integrate its recent acquisitions, Microsoft partner Advania UK has established a structure to oversee all operations Continue Reading
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Opinion
13 Feb 2025
Why the channel is vital in the AI leadership race
The government is hoping its recent AI opportunities action plan will give business and our economy a boost, but where are the opportunities and what role will the channel play in its success? Continue Reading
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News
13 Feb 2025
Insight lists AI, security and 5G among channel opportunities
Channel player Insight is the latest to share its view of which trends are worth getting involved with this year Continue Reading
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News
12 Feb 2025
AvePoint increases MSP support as Acronis warns they are targets
Managed service providers set to benefit from improvement to vendor’s platform at a time when criminals have them firmly in their sights Continue Reading
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News
12 Feb 2025
Crayon looking for public sector growth
Ahead of its tie-up with SoftwareOne, the firm’s CEO outlined its fourth quarter performance and touched on her hopes for 2025 Continue Reading
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News
11 Feb 2025
Users looking to replace backup solutions
Kaseya research reveals a portion of users are not only struggling with backup and recovery, but are considering switching technologies Continue Reading
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News
31 Jan 2025
Maintel shares transformation progress with FY24 update
Managed services player Maintel issues trading statement, with the results of its focused approach clearly seen in the numbers Continue Reading
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News
30 Jan 2025
QBS Software picks up Prianto
Expansive distributor seeks to strengthen its EMEA position with a move for fellow channel player with wide geographical reach Continue Reading
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News
29 Jan 2025
Softcat deepens DEX options with Nexthink
Relationship between vendor and channel player shines a light on employee experience Continue Reading
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News
29 Jan 2025
Computacenter signals strong finish to the year
After suffering soft market conditions in the first half of 2024, the channel player saw momentum pick up in the second half Continue Reading
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News
28 Jan 2025
Juniper Networks encourages cross-selling with JPA enhancements
Networking player uses partner programme enhancements to encourage partners to sell a wider portfolio Continue Reading
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News
28 Jan 2025
Managed service providers seen as ‘critical’ to SMEs
JumpCloud Q1 report reveals the extent to which customers are leaning on their channel partners Continue Reading
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News
27 Jan 2025
Softcat: Customers want innovation and resilience
Channel player’s latest annual insights into customer priorities underlines the need for the channel to recognise the budgetary challenges most users are under Continue Reading
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News
22 Jan 2025
ADP deepens relationship with Wavenet
Collaboration between Assured Data Protection and Wavenet, as well as Evolve and Evolve IP, underlines the benefits of partners working together Continue Reading
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News
17 Jan 2025
Citrix hands Arrow exclusive mid-market role in Europe
Software player Citrix gives distributor the responsibility for growing and supporting channel partners focused on that customer base Continue Reading
