Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
02 Jun 2023
MSP Day: Benefits from shifting towards security
Managed service providers have looked to grow revenues over the past year and have identified security as a key area and expanded their ability to operate in that area Continue Reading
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News
30 May 2023
Softcat trading update signals growth is on track
Channel player’s brief insights into how its third quarter has fared will provide further reassurance for those channel watchers looking for signs of economic resilience Continue Reading
- 01 Jun 2023
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News
30 May 2023
Softcat trading update signals growth is on track
Channel player’s brief insights into how its third quarter has fared will provide further reassurance for those channel watchers looking for signs of economic resilience Continue Reading
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News
26 May 2023
Adam Binks steps down as SysGroup CEO
After five years at the helm of the business, the chief executive reveals he has decided now is the right time to move on Continue Reading
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News
23 May 2023
Bytes delivers strong full-year numbers
Channel player plugs into strong demand for security and cloud across its customer base and talks of further growth opportunities Continue Reading
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News
23 May 2023
Dell expands Apex options
Vendor’s as-a-service portfolio gets more storage, PC action and cloud compatibility Continue Reading
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News
22 May 2023
AI and automation growing channel revenue streams
Sage research highlights the importance of emerging technology areas for securing future channel growth Continue Reading
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News
19 May 2023
Logicalis CEO: Sustainability efforts being accelerated
The threats to the planet are mounting and efforts to reduce carbon are continuing at channel player Logicalis, with the firm taking a managed services approach to helping customers improve their positions Continue Reading
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News
15 May 2023
Big consultancies snapping up channel talent
EY and Accenture have each dipped into the mergers and acquisitions space to add more services and technical capabilities to their offerings Continue Reading
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News
12 May 2023
Customers will continue to rely on channel talent
Outsourcing study indicates that investment in external support will increase in many cases as users struggle to find skilled staff Continue Reading
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News
10 May 2023
Riverbed hands MSPs digital experience managed net offering
Vendor is continuing to increase its activity in the unified observability market with its latest programme for managed service partners Continue Reading
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News
09 May 2023
Westcon continuing to focus on sharing data insights
Distributor has placed value on sharing customer and market insights with channel to drive further growth Continue Reading
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News
05 May 2023
Adobe shines light on SME employee tech frustration
Channel has a role to play in helping customers improve productivity through the adoption of more digital technology Continue Reading
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E-Zine
05 May 2023
Vendors need to listen and learn
In this month’s MicroScope ezine, we look at why it is vital that vendors listen to partners and act on the feedback. We also look at what’s next for HP’s advancing sustainability programme, Amplify Impact. Read the issue now. Continue Reading
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News
02 May 2023
IT Priorities 2023: Customers continuing to turn to MSPs
The channel is seen as a solution to a range of IT challenges, including security and cloud management Continue Reading
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News
28 Apr 2023
Kaseya beefs up security on IT Complete platform
Managed service specialist offers more functionality as it integrates technology from some of its recent acquisitions Continue Reading
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News
28 Apr 2023
WatchGuard adds more options to FlexPay
Vendor responds to channel feedback to ensure it can provide the flexibility partners are looking for Continue Reading
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News
27 Apr 2023
Infinigate rebranding setting up the next phase of growth
Distributor talks of ambitious plans to expand the business as it rebrands operations Continue Reading
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News
26 Apr 2023
DataSolutions surfs security and cloud wave
Distributor shares revenue growth numbers for past fiscal year and expects market momentum will continue in commercial space Continue Reading
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News
26 Apr 2023
FluidOne buys again and Leading Resolutions undergoes MBO
Changes in business ownership continue to be a feature of the evolving channel landscape, with FluidOne snapping up project five, and Leading Resolutions building on growth with a management buyout Continue Reading
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News
21 Apr 2023
A weak ESG stance will lose channel business
Research from OVHcloud and the Cloud Industry Forum adds to growing evidence that sustainability is becoming a business maker or breaker Continue Reading
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News
21 Apr 2023
Fulcrum IT adds UK depth with Viadex Global buy
Ambitions to get to $1bn revenues includes adding managed service players to the portfolio Continue Reading
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News
20 Apr 2023
IT spending will grow and the channel will take a major share
IDC is expecting growth across Europe in 2023 and is anticipating that around a third of spending will go through partners Continue Reading
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News
19 Apr 2023
VMware encouraging more managed services sales
Vendor launches Cross-Cloud managed services to make it easier for partners to dip their toes in MSP waters Continue Reading
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News
17 Apr 2023
Resellers urged to get involved with cloud accountancy
Customers are shifting away from legacy technology and expecting the channel to meet those needs Continue Reading
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E-Zine
06 Apr 2023
MicroScope: The benefits of security certifications
In this month’s MicroScope ezine, we look at how industry-recognised certifications can strengthen business defences. We also see how ChatGPT offers the channel a chance to level the playing field. Read the issue now. Continue Reading
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News
05 Apr 2023
BCM One to gain deeper UK footprint with Pure IP buy
NextGen comms player looks to bolster its reputation in supporting Microsoft Teams with a move for UK firm Continue Reading
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News
05 Apr 2023
Customers asking channel to help rationalise security
A tight economy has encouraged more scrutiny of security estates, with Cisco among those charting a rise in users reaching out for help from partners in sorting out bloated software estates Continue Reading
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News
04 Apr 2023
Jigsaw24 deepens services capabilities with Amsys buy
Apple specialist gives its service and maintenance arm a serious boost with M&A move Continue Reading
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News
04 Apr 2023
Westcon-Comstor launches PartnerCentral marketplace
After a couple of years of development, the channel player introduces a platform based on partner feedback Continue Reading
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Opinion
03 Apr 2023
Is it much fun being an MSP?
It’s easy to concentrate on the results and the impact on customers but Billy MacInnes wonders if life in the managed services world is enjoyable Continue Reading
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News
03 Apr 2023
Agilitas strategy already yielding results
Agilitas has been through plenty of changes recently, but the response from customers to its strategy has been positive Continue Reading
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News
03 Apr 2023
BCN, Daisy and Apogee start Q2 with M&A moves
The first working day of April started with a flurry of activity as consolidation continues across the channel Continue Reading
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News
31 Mar 2023
Computacenter enjoys ‘astonishingly strong finish’ to 2022
Channel player Computacenter shares full-year numbers, with the chief executive talking of confidence in the prospects for the next 12 months Continue Reading
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News
30 Mar 2023
MSPs looking to exploit automation
Kaseya benchmark report into the managed services landscape reveals a desire to improve efficiencies and streamline systems Continue Reading
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News
30 Mar 2023
Babble makes it five acquisitions in Q1
The cloud and comms specialist has struck its fourth and fifth deals of the year so far as it continues to shore up its market position Continue Reading
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News
29 Mar 2023
IT system issues hit RM numbers
Rolling out a fresh system caused problems for RM, but executives stress that the educational specialist remains in a strong position Continue Reading
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News
28 Mar 2023
Softcat H1 indicates commercial market growth remains
The firm’s half-year numbers should help puncture some of the gloom clouds caused by a challenging economic environment Continue Reading
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News
27 Mar 2023
CloudCoCo aiming for £100m revenues
The managed service player has ambitions for dynamic growth over the next few years Continue Reading
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News
24 Mar 2023
Kaseya CEO: Reasons for MSPs to be positive
In the face of economic doom and gloom, the fundamental market dynamics are in favour of those that deliver a managed service approach Continue Reading
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News
23 Mar 2023
MSPs protecting themselves from security-lax customers
Anecdotal evidence from senior managers at Barracuda reveals the steps managed service providers are taking to make sure they are not exposed to risk Continue Reading
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News
23 Mar 2023
Microsoft responds to feedback with partner programme enhancements
It’s been six months since its cloud partner programme launched, and in that time the channel has shared its views with the vendor Continue Reading
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News
22 Mar 2023
Distributor marketplaces key in supporting channel subscriptions
Research from Westcon-Comstor has revealed the pivotal role that disties play in enabling more interaction with marketplaces Continue Reading
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News
22 Mar 2023
SCC picks up Vohkus
Channel player SCC makes first M&A move after indicating it had the funds to be active in the market Continue Reading
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News
20 Mar 2023
VMware enhances partner programme
Vendor looks to encourage its channel to cover the entire customer lifecycle, with more rewards and certifications Continue Reading
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News
16 Mar 2023
Bechtle extends UK reach with Tangible Benefit buy
Deal comes just a few months after its last M&A activity, and indicates the seriousness of ambitions to become a sizeable channel player in the UK Continue Reading
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News
16 Mar 2023
Acquisitions bolster revenues at CloudCoCo
Managed services player’s full-year results indicate that its M&A strategy has delivered growth Continue Reading
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News
15 Mar 2023
Lenovo and Vast Data credit channel for growth
Lenovo and Vast Data improve market position and revenues as a result of efforts from their respective channel bases Continue Reading
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News
09 Mar 2023
Reality of ‘more with less’ is hurting digitisation efforts, says research
SoftwareOne highlights the strain facing customers that are having to do ‘more with less’ Continue Reading
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News
09 Mar 2023
Babble hits M&A trail to bolster Microsoft position
Channel player Babble adds two more firms to its growing list of acquisitions as it continues to grow the business Continue Reading
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News
08 Mar 2023
Eglon to leave Agilitas this summer
Chief marketing officer shares his reasons for leaving as he is thanked for his service to the channel player Continue Reading
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Tip
03 Mar 2023
Agilitas unveils fresh leadership team after changes
Fresh chair and finance director announced at Agilitas as a number of senior staffers exit the business Continue Reading
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News
01 Mar 2023
ClickUp and Kroll formalise channel offerings
Firms ClickUp and Kroll are both looking to increase support and rewards for partners engaging through a structured ecosystem and partner programme Continue Reading
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Opinion
01 Mar 2023
Red Hat & Nutanix: a partnership forged in cloud-native leadership
Adam Tarbox, vice president channel sales EMEA, Nutanix , shares his thoughts on the relationship the firm has formed with Red Hat Continue Reading
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News
28 Feb 2023
Increasing enterprise sales bolster Exclusive Networks’ 2022 results
Exclusive Networks’ full-year results make it clear the distributor’s focus on security is continuing to deliver Continue Reading
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News
24 Feb 2023
Ricoh exposes gap in workplace transformation experiences
Channel alerted to disconnect between employers’ views of tech success and disappointed staff responses Continue Reading
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News
22 Feb 2023
Nasstar bolsters data expertise with Colibri Digital buy
MSP’s ambition to be a major UK provider of cloud and comms services to the mid-market and enterprise customer bases continues to take shape Continue Reading
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News
21 Feb 2023
Williams stepping into Trustmarque CEO role
Just a few weeks after indicating it was starting a mid-market growth strategy, channel player Trustmarque has chosen a fresh leader to deliver on that ambition Continue Reading
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Opinion
21 Feb 2023
Efficiency, automation and integration key to partners’ success
Michael Allen, vice-president of worldwide partners at Dynatrace, shares his views on what ingredients go into helping the channel succeed Continue Reading
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News
17 Feb 2023
CIOs look to the channel as they increase their strategic role
Logicalis shines a light on the changing demands on IT leaders and the increasing reliance many have on partners Continue Reading
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News
17 Feb 2023
Nasstar transfers SME customer base to Global 4
Deal between two channel players will give firm the chance to focus on mid market and enterprise Continue Reading
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News
16 Feb 2023
ALSO launches in the UK
Sizeable distributor opens an office and looks to make an impact with its cloud marketplace offering Continue Reading
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News
15 Feb 2023
ReliaQuest goes all-in on channel
Cyber security player shares 100% partner commitment at a time that Searchlight Cyber reveals there are emerging opportunities for MSSPs around the dark web Continue Reading
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News
13 Feb 2023
VeUP launches to add value to AWS channel
Consultancy operation with offices on both sides of the Atlantic has spotted a gap in the market Continue Reading
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News
10 Feb 2023
Insight CEO talks of M&A options
As the firm shared full-year numbers, it also revealed its willingness to grow the business through acquisition Continue Reading
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News
09 Feb 2023
AdEPT picked up for £50.3m
MSP AdEPT becomes a target of acquisition due to the potential spotted by fresh owners for further growth Continue Reading
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News
02 Feb 2023
Trustmarque starts mid-market growth plan with Livingstone buy
Firm talks of taking the first step as it signals ambitions to make a greater impact in the UK Continue Reading
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News
02 Feb 2023
FluidOne dips back into M&A market
Cloud player FluidOne is expanding the business less than a year after its last move as it continues to expand its portfolio and reach Continue Reading
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News
31 Jan 2023
Kaseya increases channel commitment with boost to MDF and headcount
Vendor enhances global partner programme with focus on enablement and support Continue Reading
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News
30 Jan 2023
Computacenter enjoys strong finish to 2022
Channel player shares an update on the performance in its last fiscal year and talks of Q4 being a ‘record quarter’ Continue Reading
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News
23 Jan 2023
SMEs upping security investment in face of growing threats
Research from Datto has provided an update on attitudes across the customer base, and findings from S-RM has underlined ongoing problems developing in-house expertise Continue Reading
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News
19 Jan 2023
Abacus Group moving to become MSSP with Gotham buy
Managed service player wants to become known for security, and has made an acquisition to support that ambition Continue Reading
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News
18 Jan 2023
Intechnica embraces fresh owner and Version 1 makes double swoop
Consolidation in the channel continues at pace with three deals being announced within the past 24 hours Continue Reading
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Feature
16 Jan 2023
The channel is key to plugging cyber skills gap
If there is going to be one theme that continues from year to year, it is the desire by customers to work with channel partners to help solve security problems Continue Reading
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News
12 Jan 2023
Channel marketers looking to work more closely together
Collaboration seen as a key way for marketers to improve their ability to deal with key issues emerging in 2023 Continue Reading
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News
11 Jan 2023
Mid-market customers evaluating cloud options
Research from MSP Node4 has indicated that users are starting to question their strategy in the face of inflationary pressures and budget limitations Continue Reading
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News
10 Jan 2023
Aliter Capital seals move for ITM Communications
Networking and managed services player is snapped up as Aliter looks to bolster its market position Continue Reading
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E-Zine
09 Jan 2023
MicroScope: Channel themes for 2023
In this month’s ezine, we provide a guide to the main areas of focus for the channel in the year ahead, with security, sustainability and hybrid working already standing out as major themes. We also look at what makes a good partner incentive programme. Read the issue now. Continue Reading
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Opinion
06 Jan 2023
2023: Multi-cloud, NaaS, sustainability and the IT skills gap top the agenda
Sherifa Hady, EMEA channel vice-president at HPE Aruba, shares her thoughts on the prospects for the year ahead Continue Reading
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News
06 Jan 2023
‘More with less’ the mantra for the year ahead
The channel is expecting customers to lean on them to deliver more IT with less impact on the budget in the face of economic headwinds Continue Reading
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Feature
05 Jan 2023
Goodbye 2022, hello 2023: experts weigh in with channel expectations
The year is just a few days old, so it’s a good moment to look back and ponder on what lies ahead given the experiences of the past 12 months Continue Reading
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News
05 Jan 2023
AWS channel boss views partners as critical to strategy
Public cloud giant recently wrapped up its annual Re:Invent event with the spotlight shining brightly on its channel activities Continue Reading
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News
21 Dec 2022
SCC adds Azure migration to its areas of expertise
Channel player continues to invest in its relationship with Microsoft and gain more expertise Continue Reading
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Feature
20 Dec 2022
The themes of 2023 for the channel
A fresh year is looming and it’s already clear what most of the major themes will be, including security, sustainability and hybrid working Continue Reading
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News
19 Dec 2022
Need to be green stretching across the industry
It’s clear that sustainability is going to be one of the key areas the channel and IT vendors will need to focus on next year Continue Reading
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News
16 Dec 2022
Users look to channel to plug cyber skills gap
The channel is already seen as a repository of security expertise, and the pressure to deliver that is only set to increase in 2023 Continue Reading
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News
09 Dec 2022
Poor data quality is undermining chance of gaining insights
Research signals to those in the channel with a handle on data analytics that there is an opportunity in the market Continue Reading
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Feature
07 Dec 2022
Five-minute interview: Charles Damerell, SolarWinds
This time around, MicroScope speaks to the senior director of UK and Ireland at SolarWinds Charles Damerell about what makes him tick Continue Reading
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News
07 Dec 2022
Air IT and Nexer Group active on M&A front
Firm Air IT continues to show its determination to use M&A as a way of bolstering its position in the UK managed services market Continue Reading
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News
06 Dec 2022
MSPs report user cloud shift is rising
Research from Kaseya quizzing managed service providers has shone a light on the accelerated movement of workloads to the cloud Continue Reading
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News
06 Dec 2022
Logicalis CEO: Sustainability is non-negotiable
The future of the planet is uncertain, but more efforts are being made across the channel to ensure the IT industry is taking positive steps to improve the situation Continue Reading
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News
02 Dec 2022
NFON increasing channel support
Vendor has seen its IT partner levels increase and has a fresh portal and products that will support resellers Continue Reading
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E-Zine
02 Dec 2022
MicroScope: Dealing with rising prices
With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent Continue Reading
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News
01 Dec 2022
Westcon-Comstor on its journey to decarbonise
Distributor has invested in its ESG team and is committed to making a positive difference Continue Reading
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News
30 Nov 2022
Channel cranking up GreenLake sales for HPE
Firm reveals the impact partners have made around its as a service portfolio as it shares its fourth-quarter numbers Continue Reading
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News
24 Nov 2022
Bechtle expands UK footprint with ACS buy
Firm gains greater geographical coverage and access to more managed service skills with acquisition Continue Reading
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News
22 Nov 2022
Softcat trading statement adds to positive market vibes
Channel player updates markets on its fiscal first quarter with little sign that the recession is having an impact Continue Reading
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Opinion
22 Nov 2022
MicroScope at 40: The collapse of civilisation, time travel, and things that did not happen
Long time MicroScope contributor Nick Booth looks back over the history of the magazine and ponders on which expectations failed to be realised Continue Reading
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News
21 Nov 2022
SysGroup acquisitions deliver in H1 2022
Managed service player has seen immediate benefits from the deals it struck earlier this year Continue Reading
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News
17 Nov 2022
EvolveODM and Redcentric use acquisitions to fuel growth
Channel players have both been active in the M&A market as they look to add further customers and services to their portfolio Continue Reading
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News
15 Nov 2022
AdEPT continues managed services transition
Firm’s first-half numbers show a further move away from the traditional telephony market Continue Reading
