Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
16 Sep 2025
Mhance picked up by private equity firm
Microsoft Solutions partner Mhance is picked up by financial specialist keen on supporting the firm’s development Continue Reading
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News
16 Sep 2025
Countdown to end of Windows 10 support hits final month
Channel still has a role to play in helping customers migrate away from the operating system that Microsoft is ending support for in October Continue Reading
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News
27 Feb 2020
Malwarebytes makes MSP programme available
Security vendor becomes the latest to reach out to the managed services community as a way of increasing its SME business Continue Reading
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News
27 Feb 2020
Security players ramp up managed service offerings
McAfee and Digital Guardian become the latest to roll out managed threat and response services Continue Reading
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Feature
26 Feb 2020
The channel and sustainability
There is no doubt that the climate change crisis has put the issue in the spotlight and resellers are being asked to not only help customers but show their own credentials around sustainability Continue Reading
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News
26 Feb 2020
Calteq picks up Blue Cube Networks
Acquisition of Blue Cube Networks made to bolster the range of the services managed technology provider Calteq can offer Continue Reading
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News
25 Feb 2020
Nutanix aims for SMB growth with channel Cloud Bundles
Enterprise cloud player is looking for SMB growth across EMEA and views the channel as key to its ambitions Continue Reading
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News
25 Feb 2020
M247 launches cloud platform
Managed service player has launched its own cloud infrastructure to meet expanding customer needs Continue Reading
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News
21 Feb 2020
AdEPT aims to raise millions to fund acquisitions
Managed service player is looking to raise millions with a share placing to provide more resources for its acquisition strategy Continue Reading
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News
20 Feb 2020
MSPs and MSSPs being targeted by ransomware spreaders
BlackBerry Cylance report highlights the increasing targeting of managed service providers by those hoping to hijack them to reach users Continue Reading
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News
19 Feb 2020
GTDC CEO: Promoting the value of distribution
Boss of the Global Technology Distribution Council promotes the value that its membership can bring in a world of virtual distribution Continue Reading
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News
14 Feb 2020
Rubrik surfs demand for multicloud data management
Firm has shared some of the highlights from its fiscal year, with the efforts of partners clearly delivering for it Continue Reading
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News
12 Feb 2020
Logicalis rings the changes
Channel player updates its executive line-up days after undergoing a corporate rebranding Continue Reading
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News
11 Feb 2020
ScanSource adapting for digital future
Distributor makes senior appointment to coordinate its digital distribution efforts, with plans to offload physical operations gathering pace Continue Reading
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News
11 Feb 2020
Avaya ‘all-in’ with growth plans
Avaya CEO outlines investment plans in cloud and says it “won’t be shaken easily” Continue Reading
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News
10 Feb 2020
MSP growth is good but security and automation are challenges
Research from SolarWinds MSP takes a look at what is happening to managed service players on both sides of the Atlantic Continue Reading
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News
07 Feb 2020
Kaseya CEO: MSPs are the logical choice for SMEs
Kaseya CEO shares an upbeat assessment of the current managed services market and his revenue ambitions for the firm Continue Reading
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News
07 Feb 2020
Avaya steers channel towards cloud and SaaS
Partner programme tweaked to encourage more subscription, SaaS and cloud sales alongside new launches Continue Reading
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Feature
05 Feb 2020
Cloud tops the menu in 2020, with helpings of HCI, security and 5G
We ask the channel what technologies and trends they see dominating in 2020 – cloud tops the list, with hyper-convergence, security and 5G also featuring Continue Reading
- 31 Jan 2020
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News
30 Jan 2020
Partners driving growth at Microsoft, SnapLogic and Scale Computing
A trio of vendors have shared their latest quarterly results with the channel getting a mention Continue Reading
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News
27 Jan 2020
ERP specialist Symatrix steps up investment in managed services
Manchester-based business is looking to build on its existing managed services offering adding more staff to support its ambitions Continue Reading
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News
23 Jan 2020
Computacenter eyeing vast opportunities
Channel player shares details of strong 2019 and indicates that the future is one where it can enjoy further growth Continue Reading
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News
20 Jan 2020
Kaspersky rolls out licensing portal for MSPs
Security player aims to make licensing easier with online tools and more flexible with a monthly billing option Continue Reading
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News
17 Jan 2020
Increasing security shift and platform approach benefiting Kaseya
Firm lifts the lid on how 2019 fared and details of its growth and increasing customer numbers Continue Reading
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News
15 Jan 2020
Logicalis: CIOs under pressure to deliver transformation
The challenge of making digital transformation happen and keeping systems running and secure is becoming a difficult juggling act for more customers Continue Reading
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News
13 Jan 2020
Sabio continues down acquisition path with Team vision buy
Customer experience player looks to Spain for its latest acquisition opting to snap up fellow CX specialist Team vision Continue Reading
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News
13 Jan 2020
Ingram Micro Cloud and Cloud Distribution both enjoy strong 2019
Distributors Ingram Micro Cloud and Cloud Distribution share details on how they fared on the revenue front in 2019, with it proving to be a positive time for the big players Continue Reading
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News
07 Jan 2020
Trust a challenge for security resellers
ESET has quizzed CIOs and found that many are struggling to trust those that supply them security tools and services Continue Reading
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Feature
03 Jan 2020
Channel faces another year of evolution
Distributors, vendors and trade associations share their expectations for the year ahead, with the need to embrace change a key part of the message Continue Reading
- 02 Jan 2020
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Feature
02 Jan 2020
Channel predictions: Opportunities in AI, hybrid cloud, edge and security
Some of the great and the good in the industry have shared their predictions for what they expect in 2020 Continue Reading
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News
19 Dec 2019
VMware arming channel with skills to unlock digital opportunities
Reaping the digital transformation rewards is more than just an IT conversation and VMware's UK channel chief is taking an approach based on helping partners increase their capabilities Continue Reading
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News
17 Dec 2019
Sophos enhances MSP programme
Security player adds more compatibility and flexible billing options to make life easier for managed service providers Continue Reading
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News
16 Dec 2019
Channel must prepare for greater digital transformation complexity
Industry predictions are starting to be shared by industry experts and it's clear that there will be a role for the channel to play with users planning to get more digital Continue Reading
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Feature
13 Dec 2019
Aligning managed services with needs of SMEs
We look at how managed service providers can ensure they make the most of the SME opportunity and how prepared they are to support SMEs as they shift spending to managed services Continue Reading
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News
11 Dec 2019
SonicWall and Veeam enhance managed service support
Increasing support for those looking to deliver services is behind changes in partner programmes at both vendors Continue Reading
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Opinion
11 Dec 2019
Distribution model is alive and well
Warren Buffett’s interest in Tech Data represents a very strong endorsement of distribution and the channel’s role Continue Reading
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News
11 Dec 2019
Circle IT secures major university deal
The Welsh managed services specialist has won the opportunity to help its local university deliver a network fit for the demands of the 21st century Continue Reading
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News
10 Dec 2019
SCC chief heralds solid year
The last twelve months have been busy ones for SCC and its chief executive is keen to highlight its achievements Continue Reading
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News
05 Dec 2019
Barracuda enjoys MSP growth
The firm has seen its MSP business improve over the last year and there are no signs that will slow down in the short-term Continue Reading
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News
28 Nov 2019
Kaseya outlines plans to double EMEA business
Recently appointed Kaseya EMEA chief aims to be “loud voice" for the region at executive table Continue Reading
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News
27 Nov 2019
Exclusive Networks rolls out MSSP platform
Distributor identifies need to provide more services for resellers struggling to develop their own SOC Continue Reading
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News
27 Nov 2019
Softcat, Dell and HP pointing to a decent 2020
In a flurry of results the indications are that 2020 is looking solid and the current drivers in the market will continue Continue Reading
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News
25 Nov 2019
Acquisitions fuel SysGroup revenues
Managed services player posts half year numbers with significant revenue increases Continue Reading
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Opinion
22 Nov 2019
Opportunities and threats with Microsoft 365 Business Voice
The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading
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News
21 Nov 2019
Aryaka looks to services to make the difference
SD-WAN specialist rolls out a number of services that the channel can sell individually or as a package Continue Reading
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News
20 Nov 2019
Tech Data unifies services portfolio
The distributor has pulled together its existing options in the UK along with some of the developments it has devised in Europe Continue Reading
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News
19 Nov 2019
CompTIA: Pressure on channel to change
Industry association is encouraging resellers to step out of their comfort zones and embrace change Continue Reading
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News
19 Nov 2019
Fujitsu extends as a services options with Cyxtera
Vendor moves to take the risk out of providing data centre services for its channel partners Continue Reading
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News
18 Nov 2019
Check Point cloud boss talks up channel possibilities
There are numerous services that partners can add to the cloud data protection technology that is coming from the vendor Continue Reading
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News
12 Nov 2019
Dell sets out ambitions for a better world
Firm is looking to use the next ten years to improve the fortunes of millions and get the channel delivering as a service and more automation Continue Reading
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News
11 Nov 2019
ASL swoops for Smart Print
Managed print and office specialist makes continues to use acquisition as a way of extending the reach of the business Continue Reading
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News
07 Nov 2019
PCM deal delivering results for Insight
Within weeks of concluding the acquisition of PCM the firm was contributing to sales at Insight Enterprises Continue Reading
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News
07 Nov 2019
Software driving increased IT spending in 2020
Gartner has been looking into its crystal ball to see how IT spending will fare across EMEA next year Continue Reading
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News
06 Nov 2019
Sophos putting MSPs at the heart of its strategy
The firm has updated the market with interim first half numbers that underlined growth on the MSP side Continue Reading
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News
06 Nov 2019
VMware nudging partners towards SaaS model
Software and services is the way that the vendor is expecting more of its partners to go Continue Reading
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News
05 Nov 2019
Consolidation continues with CSI and Endava both buying
CSI and Endava both move to acquire firms that will add more depth, vertical market reach and geographical coverage Continue Reading
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News
04 Nov 2019
HPE supports as a service shift with partner programme enhancements
To support the ambition to offer as a service across the portfolio by 2022 HPE has started to make changes to its partner programme Continue Reading
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News
01 Nov 2019
Kyocera Document Solutions boss looks beyond managed print services
Resellers are being urged to develop more services to ensure they don’t lose the customer and miss out on hefty chunks of the IT budget Continue Reading
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News
01 Nov 2019
Datto: Still plenty of appetite in the UK for the MSP model
The UK might be a mature market in terms of the adoption of managed services but there is a lot of mileage to go as SME needs become more complex Continue Reading
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News
31 Oct 2019
ConnectWise makes double acquisition to expand portfolio
Consolidation in the MSP world continues with ConnextWise sealing a couple of deals and striking up a strategic partnership to add more depth to its offering Continue Reading
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News
30 Oct 2019
Computacenter delivers solid third quarter
Computacenter has cheered investors with a decent Q3 just a week after fellow channel player Softcat did the same with its full year numbers Continue Reading
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News
15 Oct 2019
Nutanix reassures channel in transition to software company
Nutanix launches partners services programme and pushes OEM relationships Continue Reading
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News
14 Oct 2019
Cancom adds more depth to UK operation with Novosco
Belfast-based dealer becomes part of Cancom's UK operations as German firm continues to invest in the market Continue Reading
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Opinion
14 Oct 2019
Will IAM make you more secure in a less secure world?
There are growing opportunities for the channel with identity and access management, as migration to hybrid environments gains pace Continue Reading
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News
10 Oct 2019
Westcoast uncovers reseller thoughts about distribution
Channel player asks resellers what they think of distribution and finds there is work to do to support digital transformation ambitions Continue Reading
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Feature
09 Oct 2019
SD-WAN: How channel can make net gains
How prepared are channel partners to take advantage of the rapidly growing SD-WAN market? Continue Reading
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News
07 Oct 2019
Sophos adds options for MSPs with MTR
Security vendor arms managed service providers with a detection and remedy offering Continue Reading
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Opinion
03 Oct 2019
Westcoast and iland present a tale of two disties
Talking to just a couple of distributors reveals the evolution and determination from those firms to remain ahead of the market Continue Reading
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News
02 Oct 2019
Adept4 looks for CloudCoCo to improve fortunes
Managed services player is hoping the acquisition will improve its future fortunes Continue Reading
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Opinion
02 Oct 2019
Supporting intelligent workspaces
As new technology continues to drive new ways of working, IT departments need support in facilitating the flexibility and connectivity demanded by today’s tech-savvy workforce Continue Reading
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News
02 Oct 2019
HPE points distribution towards the growing as a service opportunity
Vendor is sitting down with distributors this week to talk about as a service, SMEs and its channel programmes Continue Reading
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News
01 Oct 2019
Maintel turns to former Avaya boss to step into CEO shoes
It's only taken a few weeks for the managed services player to settle on its choice of who will be its next chief executive Continue Reading
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News
01 Oct 2019
Spiceworks previews MSP matchmaking service
Spiceworks to launch AI-based service that enables MSPs to market themselves to customers Continue Reading
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News
30 Sep 2019
Channel to benefit from IT spending increase
Channel partners “in driving seat” when it comes to firms’ IT spending, says Spiceworks Continue Reading
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News
25 Sep 2019
Insight exposes the challenges for those running cloud projects
European wide research casts a light on the struggles that users are having meeting the various demands of their businesses Continue Reading
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News
24 Sep 2019
WatchGuard focusing on verticals as MSP numbers swell
Security player has seen its managed service provider relationships grow since it reached out to that segment of the channel community Continue Reading
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News
20 Sep 2019
ScanSource paints a picture of a digital future
Just weeks after it revealed plans to divest its hardware operation the firm has updated UK partners on the strategy Continue Reading
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News
20 Sep 2019
MSPs caught between the risks and rewards of protecting customers
Managed service players are seen by some customers as the weak link but have the potential to strengthen user defences Continue Reading
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News
17 Sep 2019
Agilitas chairman Kelly awarded OBE
Channel veteran is recognised for his efforts working in the ICT community in Wales Continue Reading
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News
17 Sep 2019
Barracuda MSP continuing to increase options for managed service players
Firm delivers first major update of Managed Workplace seven months after acquiring the security and RMM solution Continue Reading
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Feature
13 Sep 2019
What to expect in Q4
AI, contact centres and security are among the areas where the channel might gain in this quarter, according to industry figures Continue Reading
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News
12 Sep 2019
Datto challenging MSP sales and marketing assumptions
Firm is using an event in London to challenge existing views of sales and marketing and provide advice for those looking to devise their own strategy Continue Reading
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News
11 Sep 2019
Managed services on the rise for ECSC in H1
Cyber security specialist saw its managed services revenues climb in the first half but suffered some challenges in the consulting business Continue Reading
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News
10 Sep 2019
Time to skill up and deepen customer relationships
The fourth quarter is a key time on the sales front but there are other activities that resellers should engage in to get themselves in a stronger position come the year end Continue Reading
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News
06 Sep 2019
Distribution poised for growth after evolving for the digital future
The Global Technology Distribution Council has wrapped up it 2019 Summit with plenty of upbeat messages for the channel Continue Reading
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News
05 Sep 2019
Asolvi set for further UK expansion after landing fresh investment backers
Nordic firm has already acquired three UK firms this year and looks like more will be on the agenda after it has a fresh majority investor on board Continue Reading
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News
03 Sep 2019
More MSP consolidation with CMI snapping up BTA
The two MSPs have come together in a deal that will take Cgive CMI more revenues, staff and office locations Continue Reading
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News
03 Sep 2019
Olive Communications talks of growth after solid fiscal year
Comms specialist has seen its cloud and managed services business improve over the last fiscal year Continue Reading
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News
02 Sep 2019
Maintel to part company with chief executive as profits rise
Cloud and managed services player delivers interim half year numbers and and reveals its chief executive is leaving at the end of December Continue Reading
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News
29 Aug 2019
AWS partner HeleCloud sets sights on Europe with acquisition
AWS specialist makes its first acquisition gaining a foothold in the Benelux region with the aim of exploiting the growth opportunities in that region Continue Reading
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News
28 Aug 2019
Kaspersky reaches MSP milestone
Security vendor notches up sign-up milestone as the industry looks to reach out to managed service providers Continue Reading
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News
23 Aug 2019
Channel advice: How to spend the holiday weeks
Staff might be coming and going topping up their tans but there is still plenty that the channel can do both internally and crucially externally with customers Continue Reading
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News
19 Aug 2019
Cogeco Peer 1 shows adaptability with rebranding
Hosting specialist will become Aptum Technologies as it looks to chart a fresh course under the ownership of Digital Colony Continue Reading
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News
19 Aug 2019
IT Lab acquires Mirus IT
Managed services player with a focus on Microsoft takes revenues past the £75m mark with a move to pick up Mirus Continue Reading
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Feature
15 Aug 2019
Cyber security and the channel
Leading lights in the industry give their assessment of where the cyber security market is headed in the second half of 2019 Continue Reading
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News
14 Aug 2019
SCC investing in the future
Channel player delivers solid set of numbers for its fiscal year at the same time as investing in IT systems to support future ambitions Continue Reading
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News
07 Aug 2019
Digital transformation leadership a problem for users
NTT research has highlighted issues around the expertise of those leading digital transformation efforts and Kyocera has highlighted the need to concentrate on people as well as technology Continue Reading
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News
07 Aug 2019
Higher margin business helps Insight in Q2
Channel player might have seen sales remain flat but the CEO is remaining confident about the prospects for the second half Continue Reading
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News
06 Aug 2019
Financial services sector needs help with cloud and security
A recognition of the need for digital transformation is twinned with an acceptance that the skills and security is not there to make it happen for quite a few financial services players Continue Reading
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News
02 Aug 2019
Acora snaps up Plan-Net
Combined business will create a sizeable operation offering managed services to the mid-market Continue Reading
