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Sapphire, Charterhouse and Pax8 strike deals

Appetite for acquisitions across the channel shows no sign of abating, with a few deals struck already this week

Consolidation is a constant theme in the channel and the first working week back in 2021 has included a sprinkling of deals as firms move to bolster their portfolios and widen customer bases.

Sapphire Systems

Enterprise software applications provider Sapphire Systems has moved to expand its portfolio with the acquisition of ServiceNow partner ITOM Solution.

ITOM Solution specialises in IT operations management, AiOps, application performance management, and IoT (internet of things) cloud services and is a partner of ServiceNow, Cisco AppDynamics and Dynatrace.

Ian Caswell, CEO at Sapphire Systems, said: “Our acquisition of ITOM is pivotal in pursuing our vision to become a leading provider of digital operating platforms, which capitalise on the cloud to optimise the value of enterprise software investment, while reducing both risk and cost.

“This dedicated focus on designing the very best digital workflows is set to help our customers drive innovation, create business value, and improve security and compliance.”

Philip Taphouse, managing director at ITOM Solution, said the deal would provide his company with access to more support and opportunities to drive the business forward.

“ITOM Solution has worked closely with leading brands across the UK unlocking the power of the ServiceNow platform delivering true customer innovation,” he added. “As we join the Sapphire group, we will now be able to scale our business faster, taking full advantage of Sapphire’s structure and global reach to expand our services portfolio, which will help to accelerate our ability to deliver higher value to our customers.”


London-based UC and cyber security player Charterhouse has made a double acquisition in the first working week of 2021, adding Symity and Digital Exchange Products (DXP).

The firm is on a buy-and-build strategy, backed by August Equity since late 2018, and has so far added NETConnection Systems in December 2019 and Lloyds IP in early 2020.

It has now revealed that last November it moved for DXP, which adds depth to its presence in the North West, and last month also went for Symity, which brings more Microsoft expertise.

Charterhouse said the pandemic had accelerated the demand for UC and security, and it would continue its buy-and-build strategy. The firm revealed that August Equity technology partner Mickey Patel and director Kate Cook, who led both of the latest acquisitions, were currently in discussions with a number of businesses across the UK that fit the strategic criteria.


Cloud marketplace specialist Pax8 has picked up UK consultancy firm Wirehive as it looks to expand its reach and get in front of more customers that are going through digital transformation strategies.

“Wirehive adds an incredible amount of value to the Pax8 business, enabling us to diversify our technology portfolio, provide more innovation to our partners, and capitalise on worldwide digital transformation,” said John Street, CEO at Pax8. “The acquisition will enable both organisations to unlock new ways to automate cloud orchestration and optimisation and expand our ability to simplify cloud strategies for IT professionals.”

Robert Belgrave, CEO at Wirehive, talked about having common goals with its new owners and the opportunities the tie-up should lead to.

“This acquisition will prove to be transformative,” he said. “With Pax8, we can grow and scale at a faster rate while optimising business operations and expanding opportunities to our customers.”

Next Steps

Cloud distributor Pax8 pursues UK growth, tech innovation

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