Customer Relationship Management (CRM) Services
Emerging revenue opportunities for the channel with digital transformation
Digital transformation is a phrase that means many things to many people but for it to have any real relevance to the channel then it needs to mean a chance to make money. This guide will share some of the recent developments in the channel and the latest thoughts about the issue.
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News : Customer Relationship Management (CRM) Services
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November 07, 2017
07
Nov'17
RSM acquires FHL to create NetSuite powerhouse
The combination of the two firms should create the largest Oracle NetSuite partner in the UK
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October 09, 2017
09
Oct'17
Misco boss: Channel can compete against e-tailers
Seven months into the Misco turnaround the firm has invested in a fresh CRM system and is viewing the competition with greater confidence
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October 11, 2016
11
Oct'16
NetSuite boss boasts of cloud leadership
Speaking at the firm's SuiteConnect EMEA event in London the CEO of the cloud ERP specialist has talked up its position and heritage in the hosted market
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August 01, 2016
01
Aug'16
SCC HR arm SCS picks up Pyramid
SCS has made moves to ensure it has access to a rich seam of development talent as it picks up HP specialist Pyramid
In Depth : Customer Relationship Management (CRM) Services
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Storage roundtable: The impact of DevOps and cloud
MicroScope gathered together a group of storage industry representatives to discuss how DevOps and cloud will affect the channel Continue Reading
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Analysis: Sage goes from catching-up to leapfrogging
Sage might have been seen in the past as being slow to embrace cloud technology but now it is looking to steal a march on rivals and overtake them Continue Reading
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BI roundtable part I: Intelligence gathering
With technological developments having a growing influence on business intelligence capability, MicroScope invited a panel of leading BI vendors to discuss what the future holds for resellers Continue Reading
Opinion : Customer Relationship Management (CRM) Services
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Twilio says it's time you gave your listening muscles a Flex
Most corporations use omni-channels for talking but they’ve got too little time for listening. Nick Booth thinks there’s plenty of scope for improvement Continue Reading
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Prepare to cash in on retail tech demand
As talk around what’s coming in the year 2020 continues, we look at the key areas the channel should start focusing on now and into 2018 to prepare for the future Continue Reading
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Twilio wants to end the automated snobbery of communcations channels
CRM can be a positive tool but it can also become a problem but Nick Booth has been talking to someone who might have an answer Continue Reading