Customer Relationship Management (CRM) Services
Emerging revenue opportunities for the channel with digital transformation
Digital transformation is a phrase that means many things to many people but for it to have any real relevance to the channel then it needs to mean a chance to make money. This guide will share some of the recent developments in the channel and the latest thoughts about the issue.
News : Customer Relationship Management (CRM) Services
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November 19, 2018
19
Nov'18
Data will be flowing through the retail systems this Black Friday
Resellers that support the retail sector will be keeping a keen eye on how their customers react to the huge amounts of data that will be generated this coming weekend
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August 22, 2018
22
Aug'18
ScanSource snaps up Salesforce partner Canpango
Another deal struck in a summer of consolidation sees ScanSource increase its CRM options with Canpango
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May 18, 2018
18
May'18
Salesforce leaning on partners in enterprise push
Channel thanked for the progress made so far but sizeable market opportunity is still there to address
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November 07, 2017
07
Nov'17
RSM acquires FHL to create NetSuite powerhouse
The combination of the two firms should create the largest Oracle NetSuite partner in the UK
In Depth : Customer Relationship Management (CRM) Services
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Storage roundtable: The impact of DevOps and cloud
MicroScope gathered together a group of storage industry representatives to discuss how DevOps and cloud will affect the channel Continue Reading
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Analysis: Sage goes from catching-up to leapfrogging
Sage might have been seen in the past as being slow to embrace cloud technology but now it is looking to steal a march on rivals and overtake them Continue Reading
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BI roundtable part I: Intelligence gathering
With technological developments having a growing influence on business intelligence capability, MicroScope invited a panel of leading BI vendors to discuss what the future holds for resellers Continue Reading
Opinion : Customer Relationship Management (CRM) Services
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Pegasystems gives the channel the Infinity option
The way some companies use CRM is less engaging than enraging. But Pegasystems has a suite of tools to help resellers fix that for clients Continue Reading
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Are resellers ready for the race to multi-cloud?
Multi-cloud is here to stay and could offer resellers a chance to stand out from the crowd if they can rise to the challenge Continue Reading
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Twilio says it's time you gave your listening muscles a Flex
Most corporations use omni-channels for talking but they’ve got too little time for listening. Nick Booth thinks there’s plenty of scope for improvement Continue Reading