Customer Relationship Management (CRM) Services

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News : Customer Relationship Management (CRM) Services

May 18, 2018 18 May'18
Salesforce leaning on partners in enterprise push

Channel thanked for the progress made so far but sizeable market opportunity is still there to address
November 07, 2017 07 Nov'17
RSM acquires FHL to create NetSuite powerhouse

The combination of the two firms should create the largest Oracle NetSuite partner in the UK
October 09, 2017 09 Oct'17
Misco boss: Channel can compete against e-tailers

Seven months into the Misco turnaround the firm has invested in a fresh CRM system and is viewing the competition with greater confidence
October 11, 2016 11 Oct'16
NetSuite boss boasts of cloud leadership

Speaking at the firm's SuiteConnect EMEA event in London the CEO of the cloud ERP specialist has talked up its position and heritage in the hosted market

Storage roundtable: The impact of DevOps and cloud

MicroScope gathered together a group of storage industry representatives to discuss how DevOps and cloud will affect the channel Continue Reading
Analysis: Sage goes from catching-up to leapfrogging

Sage might have been seen in the past as being slow to embrace cloud technology but now it is looking to steal a march on rivals and overtake them Continue Reading
BI roundtable part I: Intelligence gathering

With technological developments having a growing influence on business intelligence capability, MicroScope invited a panel of leading BI vendors to discuss what the future holds for resellers Continue Reading

PegaSystems gives the channel the Infinity option

The way some companies use CRM is less engaging than enraging. But PegaSystems has a suite of tools to help resellers fix that for clients Continue Reading
Are resellers ready for the race to multi-cloud?

Multi-cloud is here to stay and could offer resellers a chance to stand out from the crowd if they can rise to the challenge Continue Reading
Twilio says it's time you gave your listening muscles a Flex

Most corporations use omni-channels for talking but they’ve got too little time for listening. Nick Booth thinks there’s plenty of scope for improvement Continue Reading