Sales and Customer Management
Emerging revenue opportunities for the channel with digital transformation
Digital transformation is a phrase that means many things to many people but for it to have any real relevance to the channel then it needs to mean a chance to make money. This guide will share some of the recent developments in the channel and the latest thoughts about the issue.
News : Sales and Customer Management
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April 24, 2019
24
Apr'19
Digital transformation spending flooding across all verticals
IDC is forecasting strong customer investments in digital transformation projects but the channel needs to make sure the focus is on more than just spending on tech
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April 23, 2019
23
Apr'19
SAP users get the chance to rate and compare resellers
A TripAdvisor type system means that customers will be able to click through resellers looking for those with the best skills and ratings
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April 17, 2019
17
Apr'19
Data projects failing thanks to skills shortages
The channel should have a role to play in helping enterprise customers execute data initiatives
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April 17, 2019
17
Apr'19
Channel delivers in Q1 for Aerohive and Veeam
Both firms have reported customer numbers are up in the first quarter and acknowledged the role the channel has played in getting that result
In Depth : Sales and Customer Management
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Adapt for the era of virtual distribution
Virtual distribution – the delivery of subscription services rather than physical products – is a growing IT trend. We consider what this means for channel businesses and how they can remain relevant in this changing IT world Continue Reading
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Channel tensions rising
Competition and strained vendor relationships highlighted as concerns at Canalys Channel Forum Continue Reading
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Agony aunt as a service
Impartner’s chief marketing officer Dave R Taylor has some helpful advice for those trying to increase and improve their partner communities Continue Reading
Opinion : Sales and Customer Management
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Why software patch management matters
When building a business case for software patch management, focus on its ability to protect against malware, ransomware, phishing and other security threats, thereby reducing the risk of downtime Continue Reading
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Making the business case to create a successful IoT initiative
The internet of things has the potential to address multiple business objectives, but it is not a miracle technology that will provide business benefit in isolation – true value comes only when the wider challenges are considered across all departments Continue Reading
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Help us to help you – how the customer-first model helps you empower your business
We are in the middle of the fourth industrial revolution, with technologies such as the internet of things, data analytics, artificial intelligence and cloud-based business management tools a regular talking point. But technology alone won’t solve productivity bottlenecks and open new avenues for growth. There is a bigger picture that cannot be ignored – it starts with the customer Continue Reading