Telephony Services



Emerging revenue opportunities for the channel with digital transformation
Digital transformation is a phrase that means many things to many people but for it to have any real relevance to the channel then it needs to mean a chance to make money. This guide will share some of the recent developments in the channel and the latest thoughts about the issue.
News : Telephony Services
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September 19, 2019
19
Sep'19
Genesys: Aggressive Avaya partner campaign paying off
Genesys ramps up efforts to lure Avaya and Alcatel partners away with its cloud portfolio
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August 09, 2019
09
Aug'19
Olive CTO talks 5G and the importance of providing a good customer experience
Recently appointed CTO is looking to help the mobile and cloud player build on its legacy and support more global customers
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June 03, 2019
03
Jun'19
Second suitor emerges for KCOM
With a couple of days to go before the first offer got rubber stamped a higher value bid has come in for the telco specialist
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May 14, 2019
14
May'19
Millions generated and thousands of jobs the Huawei UK contribution
Partners assembling for the vendor's event in London told that the firm is making a major contribution to the UK economy
In Depth : Telephony Services
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UC roundtable part 2: Unified comms and channel support
In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading
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UC roundtable part 1: Digital transformation, CX and MSPs
In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs Continue Reading
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Channel opportunities in unified communications
The good news, whether delivered by voice, IM or video, is that everyone thinks unified communications (UC) is a really good area to get into Continue Reading
Opinion : Telephony Services
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Opportunities and threats with Microsoft 365 Business Voice
The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading
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Becoming the business partner the channel needs
Rob Wiles, channel sales director at Unify gives some advice on how to stand out in the telco and comms market Continue Reading
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Could the NPL be the good referee that helps the IT industry’s game?
The National Physics Laboratory might have a role to play in keeping the IT industry on track explains Nick Booth Continue Reading