Telephony Services

Unethical practices in telecoms channel called out

Hidden fees, lengthy contracts and a lack of transparency should inspire government action, argues one industry player Continue Reading

By

• Simon Quicke, Microscope Editor

Channel should encourage move from PSTN this year

With the analogue switch-off deadline set for early 2027, those keen to gain the benefits of IP technology should migrate ahead of that date, according to BT Continue Reading

By

• Simon Quicke, Microscope Editor

Gamma sets sights on European growth

Comms players Gamma shares FY24 numbers and shares ambitions to use German presence to generate increased European business Continue Reading

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• Simon Quicke, Microscope Editor

Next year must be used to prepare for PSTN switch-off

Although the PSTN switch-off has been delayed, the channel still needs to prepare customers to migrate to a fresh comms strategy Continue Reading

By

• Simon Quicke, Microscope Editor

Pressing need for post-PTSN plans remains despite delayed switch-off

Comms specialists across the channel continue to focus on encouraging customers to migrate from analogue comms to digital alternatives Continue Reading

By

• Simon Quicke, Microscope Editor

CloudCoCo reports H1 results amid stabilisation efforts

Channel player is going through a review that should put it in a stronger financial position, but it’s business as usual in the meantime Continue Reading

By

• Simon Quicke, Microscope Editor

Exclusive bolsters APAC operations

Second acquisition in the space of four months gives the distributor a platform to increase the Asia-Pacific region’s contribution to the overall business Continue Reading

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• Simon Quicke, Microscope Editor

STIR/SHAKEN – a possible technology answer to spoof and spam calls?

Justin Hamilton-Martin, director of product strategy, Enreach for Service Providers , looks at how those annoying robocalls can be reduced Continue Reading

By

• Justin Hamilton-Martin, director of product strategy, Enreach for Service Providers

M247 shares PTSN switch-off pitch advice

Managed service player M247 has one eye firmly on next year’s PTSN switch-off and is encouraging fellow channel partners to help customers to take migration steps Continue Reading

By

• Simon Quicke, Microscope Editor

NFON rings the changes to support growth ambitions

Firm bids farewell to its CTO and removes the CMO position as it looks to change its executive structure Continue Reading

By

• Simon Quicke, Microscope Editor

Babble returns to acquisitive ways with double swoop

One of the most active players in the channel M&A space is back adding more depth to its business Continue Reading

By

• Simon Quicke, Microscope Editor

Panzura and XtndNet need partners to fight for justice

A couple of vendors with good intentions are looking to build up their channels Continue Reading

By

• Nick Booth

NFON increasing channel support

Vendor has seen its IT partner levels increase and has a fresh portal and products that will support resellers Continue Reading

By

• Simon Quicke, Microscope Editor

AdEPT continues managed services transition

Firm’s first-half numbers show a further move away from the traditional telephony market Continue Reading

By

• Simon Quicke, Microscope Editor

Babble makes another double swoop

Comms player likes to order doubles, and has made another couple of acquisitions to keep its list of deals growing further Continue Reading

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• Simon Quicke, Microscope Editor

BT Wholesale gives channel more Teams options

Comms player introduces partner proposition to tap into growing customer demand for additional Microsoft Teams functionality Continue Reading

By

• Simon Quicke, Microscope Editor

Dell ‘making big bets’ on telco and edge

Vendor’s channel execs weigh in on market opportunity for partners at Global Channel Summit Continue Reading

By

• MicroScope contributor

Five-minute interview: Gavin Jones, BT Wholesale

Answering the questions posed this time is Gavin Jones, channel sales director of BT Wholesale Continue Reading

BT Wholesale arms partners with PTSN switch-off tools

With the 2025 deadline getting closer, comms player BT launches services that its channel can take out to small customers Continue Reading

By

• Simon Quicke, Microscope Editor

Channel warned comms contracts not flexible enough

Comms player highlights a negative reaction from some customers to mutli-year contracts Continue Reading

By

• Simon Quicke, Microscope Editor

Dell reaching out to comms channel to get to the edge

Vendor Dell cuts the ribbon on open ecosystem that is designed to attract comms service providers as it eyes the edge and 5G opportunities Continue Reading

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• Simon Quicke, Microscope Editor

Has Mobile World Congress been fatally disrupted by Covid-19?

Some are concerned that MWC might not be quite the same next month, but, as Nick Booth finds out, don’t say that to TelcoDR – it’s fighting talk! Continue Reading

By

• Nick Booth

Significant number of SMEs unaware of looming ISDN switch-off

The 2025 ISDN switch-off is moving closer and as local exchanges are marked out for transition, Spitfire Network Services has exposed high levels of ignorance about the changes Continue Reading

By

• Simon Quicke, Microscope Editor

Air IT and Onecom keep consolidation trend going

Both firms have dipped their toes back into the acquisition waters after making recent purchases Continue Reading

By

• Simon Quicke, Microscope Editor

Node4 welcomes fresh backers, and Radius buys again

Fresh from an acquisition, MSP Node4 has attracted fresh backers, and Radius has sealed its eighth acquisition in the past two years Continue Reading

By

• Simon Quicke, Microscope Editor

Partners join Avaya on its SaaS journey

Comms player has seen its channel embrace the opportunities that have emerged from a shift towards the cloud Continue Reading

By

• Simon Quicke, Microscope Editor

The channel opportunity around 5G

This was always meant to be the year that 5G arrived and changed the world. We look at what that means for those trying to sell and support the technology Continue Reading

By

• Billy MacInnes

Onecom picks up Olive Communications

Combination of two of Vodafone’s largest partners, Onecom and Olive, will create a communications powerhouse Continue Reading

BT and Cisco lift lid on digital transformation acceleration

Research from BT and Cisco indicates just how much the pandemic has pushed along the digital agenda and how the channel is reacting Continue Reading

By

• Simon Quicke, Microscope Editor

TelcoSwitch plans to use funding to boost channel

Unified communications specialist TelcoSwitch gains access to a few million pounds in a funding round that should provide more support for its partners Continue Reading

By

• Simon Quicke, Microscope Editor

BT Wholesale and IDNet move to beat PSTN switch-off

Comms player reminds channel partners of the need to talk about IP solutions ahead of changes coming in just a few years Continue Reading

By

• Simon Quicke, Microscope Editor

5G offers the channel a chance to challenge networking status quo

A serious alternative to the existing approach to connectivity is coming in the form of 5G, which should result in channel opportunities Continue Reading

By

• Simon Quicke, Microscope Editor

Government looks to open up telecoms networks supply chain

Former BT CEO charged with driving more diversification in the firms that can supply infrastructure Continue Reading

By

• Simon Quicke, Microscope Editor

Consolidation continues with Q Associates buying and Radius Connect emerging

Getting bigger is still a maxim being followed by some in the channel, with a couple of examples to add to the ever-expanding acquisitions list Continue Reading

By

• Simon Quicke, Microscope Editor

ISDN switch-off and 5G are clear opportunities for BT channel

Comms specialist has seen a response from customers to the lockdown, with many reaching out for higher-speed digital solutions Continue Reading

By

• Simon Quicke, Microscope Editor

Olive Communications steps up support for Teams

Comms specialist is making its suite of services available to firms looking for help in adding more flexibility to their existing infrastructure Continue Reading

By

• Simon Quicke, Microscope Editor

Coronavirus: BT’s response to maintain service levels

Telecoms player is taking steps to arm partners with more support and minimise risks for those still working in the field Continue Reading

By

• Simon Quicke, Microscope Editor

Voice is never going away, says Natterbox CEO

Neil Hammerton at Natterbox tells Nick Booth how some of the issues he experienced with the NHS recently might have been eased with technology Continue Reading

By

• Nick Booth

Developing 5G proposition carries on with or without MWC

The chances of Mobile World Congress happening later this month hang on a decision being made at the end of the week, but for World Wide Technology the lack of a show will not slow efforts to discuss the future of 5G Continue Reading

By

• Simon Quicke, Microscope Editor

Maintel boss confident of transforming the business

After a few months in the hot seat, Ioan MacRae believes channel player Maintel has the weapons in its armoury to drive future growth Continue Reading

By

• Simon Quicke, Microscope Editor

Avaya appoints former channel boss to UK&I MD role

The comms specialist has turned to its former European channel chief to help continue its drive into the cloud Continue Reading

By

• Simon Quicke, Microscope Editor

Motherhood is the necessity of invention, says Mellanox channel boss

Mellanox vice-president Yael Asseraf Shenhav talks about how her employer has enabled her to thrive in a male-dominated industry and sheds light on how we can all better manage our time Continue Reading

By

• Nick Booth

Radius Payment Solutions buys again to strengthen telecom arm

The firm has made several acquisitions in the past few weeks to add extra muscle to its telecom operation Continue Reading

By

• Simon Quicke, Microscope Editor

UC roundtable part 2: Unified comms and channel support

In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading

By

• Simon Quicke, Microscope Editor

UC roundtable part 1: Digital transformation, CX and MSPs

In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs Continue Reading

By

• Simon Quicke, Microscope Editor

Opportunities and threats with Microsoft 365 Business Voice

The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading

By

• Michael Frisby, Vuzion

Genesys: Aggressive Avaya partner campaign paying off

Genesys ramps up efforts to lure Avaya and Alcatel partners away with its cloud portfolio Continue Reading

By

• Christine Horton

Olive CTO talks 5G and the importance of providing a good customer experience

Recently appointed CTO is looking to help the mobile and cloud player build on its legacy and support more global customers Continue Reading

By

• Simon Quicke, Microscope Editor

Second suitor emerges for KCOM

With a couple of days to go before the first offer got rubber stamped a higher value bid has come in for the telco specialist Continue Reading

By

• Simon Quicke, Microscope Editor

Millions generated and thousands of jobs the Huawei UK contribution

Partners assembling for the vendor's event in London told that the firm is making a major contribution to the UK economy Continue Reading

By

• Simon Quicke, Microscope Editor

Daisy combines and rebrands channel operation

IT and telco player combines existing channel facing operations into a single entity to make life easier for partners Continue Reading

By

• Simon Quicke, Microscope Editor

Sir Stelios makes an easy move into the channel

A firm going by the name Easy Networks was always bound to catch the attention of the man behind a number of businesses with the same branding Continue Reading

By

• Simon Quicke, Microscope Editor
• Simon Quicke, Microscope Editor

KCOM heading into private ownership

Telco specialist indicates it is supporting an offer from a large pension fund player to take the business into private hands Continue Reading

By

• Simon Quicke, Microscope Editor

Gradwell gets solution provider nod from 3CX

Tie-up will see Gradwell move into a position of providing resellers with more services support Continue Reading

By

• Simon Quicke, Microscope Editor

Colt teams up with Cisco to give mobile service providers a 5G option

The combination of Colt's network and Cisco's router technology should make it easier for mobile service providers to provide customers with a 5G offering Continue Reading

By

• Simon Quicke, Microscope Editor

Olive Communications sets sights on global expansion

The communications firm has taken steps to increase its global coverage with an operation in Australia Continue Reading

By

• Simon Quicke, Microscope Editor

Huawei looking to step up UK investment

The telco firm has indicated partners here could benefit from more investment if the ongoing problems in the US continue Continue Reading

By

• Simon Quicke, Microscope Editor

Arrow Business Communications strengthens position in Scotland

Comms player makes third purchase north of the border to extend country coverage Continue Reading

By

• Simon Quicke, Microscope Editor

Challenging enterprise market conditions hit KCOM H1 numbers

The comms specialist has updated the markets on the progress of its first half with the enterprise side of the business showing weakness Continue Reading

By

• Simon Quicke, Microscope Editor

Gamma extends European reach with Dean One buy

Comms specialist's approach to the channel cited as one of the reasons the tie-up was made Continue Reading

By

• Simon Quicke, Microscope Editor

Vodafone pointing partners towards IoT and 5G opportunities

The comms firm has been getting its channel ready for the next wave of innovation Continue Reading

By

• Simon Quicke, Microscope Editor

Time for the data channel to add voice to the mix

With the technology shifting to the cloud and the days of expensive PBX boxes coming to an end the opportunities for the IT channel are expanding Continue Reading

By

• Simon Quicke, Microscope Editor

Daisy in the frame to pick up TalkTalk Direct B2B business

The channel player has been given a period of exclusivity to move forward with a bid for the telco's Direct B2B business Continue Reading

By

• Simon Quicke, Microscope Editor

Mitel looking at life as a private entity

The unified comms player has accepted an offer that would see it go into private hands Continue Reading

By

• Simon Quicke, Microscope Editor

Connect Managed Services makes double acquisition

The firm has struck two deals on both sides of the Atlantic as it looks to bolster its portfolio and customer base Continue Reading

By

• Simon Quicke, Microscope Editor

Elitetele.com acquires engineering partner

Telephony player makes its first acquisition of the year indicating that there could be more to come Continue Reading

By

• Simon Quicke, Microscope Editor

Stay flexible – how to benefit from the rise of the softphone

Softphones are popular, when the channel can get customers to adopt them, and Paul Clarke, channel manager, 3CX, has some advice on how to improve the odds of that happening Continue Reading

By

• Paul Clarke, channel manager, 3CX