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News : Telephony Services

September 14, 2021 14 Sep'21
BT Wholesale arms partners with PTSN switch-off tools

With the 2025 deadline getting closer, comms player BT launches services that its channel can take out to small customers
June 30, 2021 30 Jun'21
Channel warned comms contracts not flexible enough

Comms player highlights a negative reaction from some customers to mutli-year contracts
June 09, 2021 09 Jun'21
Dell reaching out to comms channel to get to the edge

Vendor Dell cuts the ribbon on open ecosystem that is designed to attract comms service providers as it eyes the edge and 5G opportunities
May 14, 2021 14 May'21
Significant number of SMEs unaware of looming ISDN switch-off

The 2025 ISDN switch-off is moving closer and as local exchanges are marked out for transition, Spitfire Network Services has exposed high levels of ignorance about the changes

The channel opportunity around 5G

This was always meant to be the year that 5G arrived and changed the world. We look at what that means for those trying to sell and support the technology Continue Reading
UC roundtable part 2: Unified comms and channel support

In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading
UC roundtable part 1: Digital transformation, CX and MSPs

In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs Continue Reading

Has Mobile World Congress been fatally disrupted by Covid-19?

Some are concerned that MWC might not be quite the same next month, but, as Nick Booth finds out, don’t say that to TelcoDR – it’s fighting talk! Continue Reading
Voice is never going away, says Natterbox CEO

Neil Hammerton at Natterbox tells Nick Booth how some of the issues he experienced with the NHS recently might have been eased with technology Continue Reading
Opportunities and threats with Microsoft 365 Business Voice

The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading