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The channel has been urged to remind customers of the need to migrate from analogue networks before they are switched off and to make the leap to digital. The Public Switched Telephone Network (PSTN) switch-off is coming in January 2027, but some customers are yet to migrate to a digital alternative. Not only does delaying the switch undermine the opportunity to make a smooth transition, but remaining on PSTN exposes organisations to increasing levels of risk. Steve Blackshaw, IP migration director at BT, said customers using legacy comms technology had seen performance issues become an increasing challenge. “It’s almost the end of the line for the UK’s copper-based telephone network. Last year, the number of significant PSTN resilience incidents increased sharply by 45%,” he said. “Originally built for voice communication, it’s had lots of other technologies added to it, such as lift alarms and fax machines. It’s buckling under the pressure.” He said partners needed to pitch the shift to digital as more than just a technology ...