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Synaxon boss charts path to increased growth

After a period of transformation, the channel organisation is looking to meet ambitious targets and continue to carve out a solid position in the hardware and services realms Continue Reading

By

• Simon Quicke, Microscope Editor

Gartner: Memory price hikes set to hit PC market growth

Analyst forecast links expected surge in DRAM and SSD costs to a likely decline in hardware shipments Continue Reading

By

• Simon Quicke, Microscope Editor

UK leads the way with refurbished PC sales

Research from Context indicates the appetite for second-life devices is continuing to grow across Europe Continue Reading

By

• Simon Quicke, Microscope Editor

Channel will have to navigate through PC price rises

Shortages and increasing component costs for PCs will affect the products the channel can offer and the costs that customers have to pay Continue Reading

By

• Simon Quicke, Microscope Editor

Circular IT player Reconome looks to bridge digital divide

Firm reveals plan to tackle the digital divide by getting thousands of devices into the hands of people who are disconnected from online services Continue Reading

By

• Simon Quicke, Microscope Editor

Where the channel is going in 2026

It’s a good time to look deep into the crystal ball and pull out some ideas of what could happen over the next 12 months Continue Reading

By

• Simon Quicke, Microscope Editor

Context: AI-enabled notebook prices tumble

Average sale prices across Europe have decreased, making the technology a more attractive proposition for users Continue Reading

By

• Simon Quicke, Microscope Editor

MicroScope: The changing nature of partner programmes

In this issue, read about the evolving world of partner programmes, which are increasingly focusing on measuring and rewarding value. Also discover how Exclusive Networks’ boss plans to advance the company, and learn show age discrimination is affecting the UK skills shortage Continue Reading

Acer: Channel can help drive greater AI PC adoption

While large numbers of PC devices have been sold, partners are key to helping users benefit from artificial intelligence Continue Reading

By

• Simon Quicke, Microscope Editor

2025 review: The main themes in the channel

MicroScope looks back over 2025 with a focus on the main topics that affected the world of the channel Continue Reading

By

• Simon Quicke, Microscope Editor

Q&A: Natalie Noor, UK&I channel and SME director, Lenovo

Lenovo’s UK channel lead updates on how the year has been and where the focus will be in 2026 Continue Reading

By

• Simon Quicke, Microscope Editor

PC market should be bracing for tougher 2026

The Windows 11 migration effect will run its course over the next few months, and the industry will have to accept the sales of the past few months might not be replicated Continue Reading

By

• Simon Quicke, Microscope Editor

Channel catch-up: News in brief

Developments this week at SCC, Hammer, Ingram Micro, N-Able and Selector Continue Reading

By

• Simon Quicke, Microscope Editor

Windows 11 tops AI as main driver for PC sales

The need to move to the latest supported operating system is the primary reason for growth in hardware sales, says Omdia Continue Reading

By

• Simon Quicke, Microscope Editor

Windows 10 end of life driving sales

The winding down of support for the Microsoft operating system is spurring hardware activity in both consumer and commercial markets Continue Reading

By

• Simon Quicke, Microscope Editor

A year of channel progress at Jamf

As the vendor sits down with partners this week at its event in Denver, a senior channel executive has talked of efforts made to improve its partner ecosystem Continue Reading

By

• Simon Quicke, Microscope Editor

How to sell: Windows 11

The latest in the series that provides a handy sales pitch guide considers the message the channel should be giving to those users yet to make the jump away from Windows 10 Continue Reading

By

• Simon Quicke, Microscope Editor

Retailers enjoy summer demand for AI laptops

August saw an acceleration in the sales of laptops that come with the latest functionality Continue Reading

By

• Simon Quicke, Microscope Editor

Propel Finance adds to options for Apple channel

Finance will be on offer to partners that sell into the SME customer base, with Select kicking off the programme Continue Reading

By

• Simon Quicke, Microscope Editor

Exclusive bolsters Apple options with Jamf signing

Distributor given remit to expand reach across UK and Ireland for management and security specialist Continue Reading

By

• Simon Quicke, Microscope Editor

Ingram Micro CEO addresses ransomware attack

Paul Bay, CEO of Ingram Micro, shared an update while discussing the distributor’s second-quarter numbers Continue Reading

By

• Simon Quicke, Microscope Editor

Channel catch-up: News in brief

Developments this week at TD Synnex, Insight Enterprises, Kite Distribution, Cynomi, Fortinet and Confluent Continue Reading

By

• Simon Quicke, Microscope Editor

SMEs need channel help moving off Windows 10

Research from Dell and Intel shows that while migration off Windows 10 is happening, it is slower in smaller firms Continue Reading

By

• Simon Quicke, Microscope Editor

Market remains challenging for distribution

Review of Q2 from Context indicates that it is a mixed picture for disties across Western Europe Continue Reading

By

• Simon Quicke, Microscope Editor

Education customers need to move away from Windows 10

From a security perspective, the option of remaining with an operating system that has had its support ended is not a wise one Continue Reading

By

• Simon Quicke, Microscope Editor

Apogee taking the consultative approach to Windows 11 migrations

Customers are wrestling with budget and resource issues, and using the end of support for Windows 10 as a threat is not the right approach for the channel to take Continue Reading

By

• Simon Quicke, Microscope Editor

HP: Partners key to delivering sustainability

Vendor HP provides an update on the continuing demand from customers for green technology and the role its channel plays in supporting those needs Continue Reading

By

• Simon Quicke, Microscope Editor

HP’s UK&I managing director stresses importance of partner dialogue

The recently appointed country manager shares her views on the importance of maintaining close links with the channel Continue Reading

By

• Simon Quicke, Microscope Editor

Dell arms partners with resiliency and automation tools

Vendor has used Las Vegas event to make a number of announcements that are designed to improve its security, datacentre management and AI position Continue Reading

By

• Simon Quicke, Microscope Editor

HP expands refurbished PC scheme to cover the UK

HP provides a greener option for partners to pitch to customers concerned about sustainability, as well as budgets Continue Reading

By

• Simon Quicke, Microscope Editor

Dell welcomes former Lenovo staffer to drive CSG channel growth

Vendor is keen to take advantage of user upgrade and refresh momentum towards Windows 11 and artificial intelligence devices Continue Reading

By

• Simon Quicke, Microscope Editor

Acer arms partners with reliability pledge

Hardware player Acer launches reliability promise to make its channel stand out in a crowded market Continue Reading

By

• Simon Quicke, Microscope Editor

Making the sustainability case for refurbished tech

Now is the time to think differently about hardware options argues Peter Miller, sales manager at ETB Technologies Continue Reading

By

• Peter Miller, sales manager at ETB Technologies

CloudCoCo looks back on ‘pivotal’ year

Firm looking to the future after offloading its MSP business and bolstering its cash position Continue Reading

By

• Simon Quicke, Microscope Editor

Shares rise on North American performance at Computacenter

UK performance in contrast to North America is disappointing as customers continue to show hesitancy in signing off orders Continue Reading

By

• Simon Quicke, Microscope Editor

SCC steps up sustainability efforts

Channel player SCC works to share more emissions data with customers and provide asset disposal for those looking to upgrade devices to Windows 11 Continue Reading

By

• Simon Quicke, Microscope Editor

Laptop refresh a time to pitch remanufactured technology

With Windows 11, AI-capable machines and the realities of working with hardware that is five years old, Circular Computing is among those reaching out to the millions of users upgrading this year Continue Reading

By

• Simon Quicke, Microscope Editor

Dell shares details of 2025 partner programme

Focus is on artificial intelligence, PC refresh, storage and collaborating more closely with the channel to support growth Continue Reading

By

• Simon Quicke, Microscope Editor

Businesses warned of scale of e-waste problem

With the focus on recycling, remanufacturing and disposing of hardware sustainably, there is a chance for the channel to share solutions to the challenge Continue Reading

By

• Simon Quicke, Microscope Editor

Channel explainer: The attraction of AI-capable PCs

Everyone is talking about AI, but what does it look like when it comes to pitching laptops and desktop replacements? Continue Reading

By

• Anton Allegranza Quicke

Clock ticking on Windows 10 support

The channel is being urged to respond to the winding down of support from Microsoft for its ageing operating system Continue Reading

By

• Simon Quicke, Microscope Editor

Lenovo and Microsoft strike upbeat tone over PC prospects

There are clear factors driving demand for the latest hardware, with 2025 set to be a year of growth Continue Reading

By

• Simon Quicke, Microscope Editor

Canalys: The glory days of hardware are over

Channel warned that the industry is changing and the domination once enjoyed by the hardware world is coming to an end Continue Reading

By

• Simon Quicke, Microscope Editor

Printer refresh sparked by move to AI PCs

Quocirca’s annual investigation into the managed print landscape is a call to action for the channel Continue Reading

By

• Simon Quicke, Microscope Editor

Jamf cuts ribbon on global partner programme

Apple specialist formalises support for partners globally with scheme that will be available in 70 countries Continue Reading

By

• Simon Quicke, Microscope Editor

Sizeable number of users yet to make Windows 11 leap

The channel has an opportunity to encourage migration to Microsoft Windows 11 from customers continuing to drag their heels Continue Reading

By

• Simon Quicke, Microscope Editor

Canalys: PC market sets stage in Q2 for further growth

AI-capable products are starting to hit the market, providing expectations of a strengthening 2024 Continue Reading

By

• Simon Quicke, Microscope Editor

MicroScope: Is it worth taking a risk?

In this issue, we take a closer look at the channel's approach to risk, with experts weighing in on with their approach to playing it safe versus taking steps towards innovation. Also read up on why the time is now to learn about AI-capable PC use cases, as well as why the human factor should not be underestimated when it comes to AI Continue Reading

Time to gen up on AI-capable PC use cases

 Continue Reading

How has the tech delivered by the channel changed student life?

After a year at university, it’s clear how important the technology supplied by educational specialists across the channel has become Continue Reading

By

• Anton Allegranza Quicke

It’s time to gen up on AI-capable PC use cases

The channel has been advised to ensure they understand and can support users with the move to hardware that is taking advantage of AI Continue Reading

By

• Simon Quicke, Microscope Editor

Wave of AI-capable PCs on the way

Channel will have a fresh option to pitch to customers as the arrival of hardware using artificial intelligence is less than a month away Continue Reading

By

• Simon Quicke, Microscope Editor

Remanufactured bridging the gap between used and new tech

 Continue Reading

Circular Computing widens reach for remanufactured laptops with Total IT Global

Tie-up between firms will put sustainable options in front of more customers keen to reduce carbon emissions Continue Reading

By

• Simon Quicke, Microscope Editor

Westcoast picks up Spire

Distributor Westcoast adds components specialist Spire to bolster the portfolio and add more depth to the Group Continue Reading

By

• Simon Quicke, Microscope Editor

Remanufactured bridging the gap between used and new tech

The CEO of Circular Computing explains how he got to the stage where he was operating a sizeable factory offering a fresh life to hardware Continue Reading

By

• Simon Quicke, Microscope Editor

TD Synnex expects improving market through 2024

Distributor shares Q1 numbers, but looks to PC growth and impact of AI to help drive business forward Continue Reading

By

• Simon Quicke, Microscope Editor

Microsoft joins AI-capable PC party

Firm launches two offerings aimed at the business market as it looks to include more GenAi features in its technology Continue Reading

By

• Simon Quicke, Microscope Editor

Context: PC market showing signs of recovery

After a tough year, there are indications that 2024 is going to go better for those selling hardware Continue Reading

By

• Simon Quicke, Microscope Editor

D&H strategy illustrates distributor priorities

Firm shares its views around areas of interest, with many echoing the thoughts and experiences of their counterparts in the UK Continue Reading

By

• Simon Quicke, Microscope Editor

Weak PC market takes shine off TD Synnex numbers

The distributor’s leadership is aiming to have a better year as market recovery starts to filter through after a challenging 2023 Continue Reading

By

• Simon Quicke, Microscope Editor

Canalys: AI-capable PCs will make an impact this year

Analyst expecting arrival of smarter hardware will filter into commercial sales and arm the channel with a fresh pitch Continue Reading

By

• Simon Quicke, Microscope Editor

Stone and TD Synnex highlight ITAD benefits

With budgets remaining tight, the need for the channel to pitch a strong refurbished tech story remains a pressing one Continue Reading

By

• Simon Quicke, Microscope Editor

Jamf stepping up channel enablement

Apple specialist Jamf views arming partners with more support as a critical part of its drive to increase partner revenues in 2024 Continue Reading

By

• Simon Quicke, Microscope Editor

Rigby Capital working with Lombard to prevent tech heading for landfill

Channel player will help dispose of assets and provide options for the finance specialist’s customers to acquire upgraded equipment Continue Reading

By

• Simon Quicke, Microscope Editor

Canalys: Generative AI a ‘generational opportunity’

 Continue Reading

Stone shares recycling milestone ahead of E-Waste Day

Channel player’s app has helped customers give their unused and unwanted equipment the chance of a second life Continue Reading

By

• Simon Quicke, Microscope Editor

Canalys: Generative AI a ‘generational opportunity’

The most used buzzword of the moment, GenAI, has the potential to drive revenues and services opportunities for the channel Continue Reading

By

• Simon Quicke, Microscope Editor

Lenovo working with channel on sustainability challenges

Vendor Lenovo acutely aware it needs to work with its partner community to hit carbon reduction targets and help customers do the same Continue Reading

By

• Simon Quicke, Microscope Editor

TD Synnex focused on taking market share

Distributor’s UK boss updates on progress made so far this year and the prospects for an improved 2024 Continue Reading

By

• Simon Quicke, Microscope Editor

Exertis launches B2B trade-in option

Distributor’s offering should make it easier for resellers to give customer devices a second life and avoid disposal for longer Continue Reading

By

• Simon Quicke, Microscope Editor

Tablet market under pressure

The tablet form factor finds itself in a difficult position as shipments continue to fall and rival technologies emerge Continue Reading

By

• Simon Quicke, Microscope Editor

Intec Microsystems gains fresh owners and sets sights on growth

Distributor picked up by private equity player and signals intent to grow, adding a channel veteran to help with strategy Continue Reading

By

• Simon Quicke, Microscope Editor

The worst might be over in the PC market

An analysis of Q2 shipment numbers from Canalys indicates that declines are slowing, and the hoped-for recovery later this year is still on the cards Continue Reading

By

• Simon Quicke, Microscope Editor

Five-minute interview: Marcus Harvey, Targus

Revealing some fascinating details about himself is Marcus Harvey, regional director of B2B at multinational mobile computing accessories company Targus Continue Reading

Mobile computing market continues downward trend

Life might get better later this year, but for now, even the optimistic predictions from Context make difficult reading for those selling hardware Continue Reading

By

• Simon Quicke, Microscope Editor

EMEA channel leading the way on sustainability

Canalys survey indicates that the issue is a priority for the global channel, but some have moved faster than others Continue Reading

By

• Simon Quicke, Microscope Editor

Channel has reasons to be optimistic, says Dell

Dell’s UK channel boss has outlined the reasons why partners are cautiously optimistic about the rest of the year Continue Reading

By

• Simon Quicke, Microscope Editor

Jamf extending channel reach

Apple device management specialist is looking to work with managed service providers and security players to get in front of more customers Continue Reading

By

• Simon Quicke, Microscope Editor

IT spending will grow and the channel will take a major share

IDC is expecting growth across Europe in 2023 and is anticipating that around a third of spending will go through partners Continue Reading

By

• Simon Quicke, Microscope Editor

HP channel-driven education trade-in scheme rolls into second year

Vendor looks to get more resellers involved as it embarks on a more ambitious scheme Continue Reading

By

• Simon Quicke, Microscope Editor

Dell Q4 numbers add to picture of PC woe

Vendor joins Lenovo and HP in describing a tough end to last year, as commercial and consumer demand for hardware dropped Continue Reading

By

• Simon Quicke, Microscope Editor

Context adds to expectations of a PC recovery later this year

Analyst house Context adds its weight to the view of a pick-up in the hardware market towards the end of this year Continue Reading

By

• Simon Quicke, Microscope Editor

Lenovo boss talks of a PC rebound in second half

Talking around the firm’s third-quarter numbers was an opportunity to provide an update on the prospects of the vendor’s core product area Continue Reading

By

• Simon Quicke, Microscope Editor

PC market struggles in 2022 but future positivity remains

Canalys has shared its analysis of the fourth quarter and the full year, with it clear that although times are challenging now, there are reasons why that should change Continue Reading

By

• Simon Quicke, Microscope Editor

MicroScope: Channel themes for 2023

In this month’s ezine, we provide a guide to the main areas of focus for the channel in the year ahead, with security, sustainability and hybrid working already standing out as major themes. We also look at what makes a good partner incentive programme. Read the issue now. Continue Reading

Prices are rising and maybe that’s not so bad

Life is getting more expensive and many will look to cut costs and reduce prices where possible – but in the channel it might be OK to do the reverse Continue Reading

By

• Billy MacInnes

Refurbished has to be part of the sustainability approach

Industry challenged at Canalys Channel Forum to do more to allow channel to sell second-hand products Continue Reading

By

• Simon Quicke, Microscope Editor

Providing the right tech to your employees matters more than ever

Providing staff with the right technology is vital, says Tim Bodill, chief sales officer at Jigsaw24 Continue Reading

By

• Tim Bodill, chief sales officer at Jigsaw24

Stone Group snapped up by Converge Technology Solutions

Deal worth not far off £40m will give Canadian cloud and IT solutions player a greater foothold in the UK Continue Reading

By

• Simon Quicke, Microscope Editor

Jigsaw24 launches Apple support service

Jigsaw24 looks to help Windows specialists cover all the bases with a service that will ensure they match levels of support across a wider range of devices Continue Reading

By

• Simon Quicke, Microscope Editor

Inflation fears hit Western European PC market

Second-quarter analysis from Canalys shows inflation and supply chain issues took a toll in shipments Continue Reading

By

• Simon Quicke, Microscope Editor

Education spending slowdown hits tablets and Chromebooks

Q2 market analysis from Canalys charts further shipment declines, but positives are sounded for those in the channel sitting on inventory Continue Reading

By

• Simon Quicke, Microscope Editor

Supply issues hit global PC sales

Second quarter blighted by more production issues in China, which hit shipment levels Continue Reading

By

• Simon Quicke, Microscope Editor

MicroScope: The slow march to Windows 11

It's taken a while, but the latest Microsoft OS is having an impact – read all about the journey to Windows 11, as well as the uptake of co-innovation and co-creation strategies in the channel, and Broadcom's acquisition of VMware Continue Reading

Five-minute interview: Kit Kyte, Checkit

MicroScope talks to Kit Kyte, CEO at intelligent operations platform CheckIt, to discover what makes him tick and what his opinions are surrounding remote working and technology Continue Reading

By

• Simon Quicke, Microscope Editor

MicroScope: A return to face-to-face meetings

With the world emerging from the pandemic, what role does the personal event and face-to-face meetings hold in business? Also read about the next step for the future of collaboration and communication services, and why there needs to be greater diversity across the channel Continue Reading

Mobile computing prospects looking solid

Research from Context and Canalys should provide some cheer for those in the channel that handle mobile computing hardware Continue Reading

By

• Simon Quicke, Microscope Editor

Unpicking the cable mess

There are so many different chargers and cables available now that Billy MacInnes is wondering how we got into this state Continue Reading

By

• Billy MacInnes

Restore and Vyta acquiring more ITAD expertise

Recycling market received a double dose of consolidation over the past few days as firms look to bolster their market positions Continue Reading

By

• Simon Quicke, Microscope Editor