Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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Feature
10 Oct 2024
Five-minute interview: Andie Dovgan, Creatio
The latest channel figure to share a few personal insights is the chief growth officer at no-code specialist Creatio Continue Reading
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News
07 Oct 2024
MSPs must train to fill security skills gap
Following moves by Sophos to increase channel expertise, others in the industry agree with the logic of improving Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Oct 2024
Getronics ushers in fresh CEO to drive growth
Managed services specialist Getronics shuffles management team and brings in experienced candidate to run the global channel player Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Oct 2024
Distology hands Sarah Geary sales role
Distributor promotes from within to fill its chief commercial officer position and keep the firm focused on growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
30 Sep 2024
Channel round-up: Who’s gone where?
It’s been another busy week across the industry, with more arrivals hoping they can make a positive impact for their employers Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Sep 2024
HPE unifies channel team to improve experiences
Vendor brings channel staff under one umbrella in response to partner feedback Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Sep 2024
Watt takes Infinigate Group board position
Channel veteran will get the chance to bring his years of experience to bear and advise distributor on growth strategy Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Sep 2024
Westcon-Comstor extends Tech Xpert
Distributor shares membership update as it looks to take the community to a fresh part of the globe Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Sep 2024
Channel roundup: Who’s gone where?
More moves across the industry that have been worth noting in the past week involve BCN, Syynaxon, Calabrio, Keeper Security and Vertiv Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Sep 2024
Focus makes ninth deal with Silver Lining move
Channel player continues its M&A spree, with another deal being struck in a year that has already seen it highly active on the acquisition front Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Sep 2024
Logicalis on track to hit sustainability targets
Channel player shares insights into how it’s reducing emissions across its business and supplier ecosystem Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Sep 2024
Latin America move ‘a natural choice’ for Assured Data Protection
Following the announcement of a joint venture with Rubrik to cover the Latin America region, Assured Data Protection’s co-founder shares details of the motivation behind the decision Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Sep 2024
Channel roundup: Who's gone where?
Another busy week for HR departments across the industry, with some fresh faces and well-deserved promotions being given the chance to shine in new positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Sep 2024
TD Synnex cuts emissions as green progress continues
Distributor TD Synnex shares progress report on how it is has improved on its sustainability and social commitments Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Sep 2024
MicroScope: Embracing the AI opportunity
In this issue, we look at how the channel is reacting to AI, share advice for those looking to harness the technology, and explore how MSPs can help customers to optimise AI investments Continue Reading
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News
05 Sep 2024
BCS ushers in 2024 apprentice class
Channel player welcomes its largest intake as it continues to invest in skilling the next generation of datacentre experts Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Sep 2024
Schneider Electric welcomes European channel chief
Schneider Electric shuffles its executive pack and brings in an experienced channel leader to run its partner efforts in Europe Continue Reading
By- Simon Quicke, Microscope Editor
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News
21 Aug 2024
Sabio outlines net-zero ambition
Firm sets to work with international bodies to get carbon out of its business over the next couple of decades Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
20 Aug 2024
Channel explainer: How to use the summer lull constructively
With many of us sitting in deserted offices as colleagues head off to relax on beaches in far-flung places and the phones are not ringing as much, how can we spend our time wisely? Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Aug 2024
Channel moves: Who’s gone where?
Time to update the contacts book as a number of firms decide its time for some promotions and fresh blood Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Aug 2024
IBM welcomes back Gill as UK channel lead
Big Blue brings back former long-time staffer Andrew Gill to run its channel operations in UK&I, with a brief including enabling more partner adoption of AI Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Aug 2024
Slow weeks of summer an ideal time for training
The next few weeks could present opportunities for the development of personal skills across the channel Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
29 Jul 2024
Five steps to take the pressure off your IT team
Lee Elliott, head of workforce solutions, HP Northwest Europe, shares some advice for those looking to make life easier for their technical experts Continue Reading
By- Lee Elliott, head of workforce solutions, HP Northwest Europe
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Feature
29 Jul 2024
Five-minute interview: Jon Lingard, Appian
The regional vice-president at Appian is the latest to share some personal insights Continue Reading
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News
15 Jul 2024
Channel moves: Who's gone where?
Moves this week across the industry at Sota, OneTrust, Qumulo, Tollring and Object First Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Jul 2024
Channel moves: Who’s gone where?
In a week that saw major personnel changes on the benches of the House of Commons, the moves continued across the channel Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
05 Jul 2024
MicroScope: Is it worth taking a risk?
In this issue, we take a closer look at the channel's approach to risk, with experts weighing in on with their approach to playing it safe versus taking steps towards innovation. Also read up on why the time is now to learn about AI-capable PC use cases, as well as why the human factor should not be underestimated when it comes to AI Continue Reading
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Opinion
26 Jun 2024
Green into gold: Ways to drive business benefits from ESG
Ross Teague, CEO, Nebula shares eight tips on how to gain wider benefits from supporting ESG Continue Reading
By- Ross Teague, CEO, Nebula
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News
24 Jun 2024
Abzorb shares experiences of apprenticeship scheme
As those finishing A-levels contemplate their futures, channel player Abzorb shares experiences of its apprenticeship scheme Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Jun 2024
Channel moves: Who’s gone where?
We look at moves made in the past week at Six Degrees, TelcoSwitch, CyXcel and TD Synnex Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Jun 2024
Zammit announced as next TD Synnex CEO
The decision by Rich Hume to retire means the distributor’s current COO will get a chance to make his mark in the top job Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Jun 2024
Channel round-up: Who’s gone where?
Moves of note this week include those made at Netskope, Illumio, Cegid and a well-earned retirement at Abzorb Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Jun 2024
AI adoption held back by user skills shortages
Research from SoftwareOne exposes the problems customers face when attempting to take advantage of artificial intelligence Continue Reading
By- Simon Quicke, Microscope Editor
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News
10 Jun 2024
Channel moves: Who’s gone where?
There have been moves this week at Westcon-Comstore, Kaseya, Six Degrees, Pax8, Kinly, Pulsant and Hyperoptic Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 May 2024
Skills shortages exposing MSPs to security risks
Findings from Sophos research indicates that managed servicer providers are struggling to keep on top of industry developments Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 May 2024
Channel round-up: Who’s gone where?
We highlight more executive moves across the industry in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
16 May 2024
Five-minute interview: Karin Pike, Okta
The latest industry figure to share some personal insights is the director of channel partners and alliances for Northern Europe at Okta Continue Reading
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Opinion
15 May 2024
Not all AI is created equally – and neither are humans
Lance Williams, CTO at Distology, is convinced that the human factor should not be underestimated in the frontline fight against AI-generated threats Continue Reading
By- Lance Williams, CTO at Distology
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News
10 May 2024
Mudd named as Bytes CEO
After sitting in the hot seat on an interim basis for the past few months, Sam Mudd’s move as Bytes CEO becomes permanent Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
24 Apr 2024
The keys to ESG success
Figures across the industry share some of their best practices to improve sustainability and diversity Continue Reading
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Feature
17 Apr 2024
Channel explainer: How apprenticeships can ease the skills crisis
Is developing your own talent the answer to the growing skills gap? What are the benefits of working with young people? And what does success look like? This explainer tackles those questions Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
16 Apr 2024
Tech Channel Ambassadors out to reduce stress and strife
Billy MacInnes reflects on the TCA group’s recent launch and its ambition to help promote the channel as a positive career destination Continue Reading
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News
09 Apr 2024
Support must be there to make apprenticeships work
Channel advised to think of the complete person and their needs if training schemes are going to be successful Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Apr 2024
Channel roundup: Who's gone where?
Moves made in the past working week at Infinigate, Synaxon, Epson, Expel and Eficode Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Apr 2024
Channel ambassadors take the message to the next generation
Non-profit company is formed to promote the benefits of a career in the IT channel to help fill the skills gap and increase inclusivity Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Apr 2024
Umbraco provides update on sustainability progress
CMS player issues annual Impact Report to cover progress made on carbon emissions, diversity and efforts to work with partners to save planet Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Mar 2024
Climb CEO talks emerging vendors, expansion and UK importance
We speak to the distributor’s chief executive, Dale Foster, who has plans to widen the reach of the business and believes the need for specialists remains as high as ever Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Mar 2024
Softcat boss talks H1 results, M&A and growing headcount
In light of the release of numbers for the channel player’s first half, Softcat’s CEO shares his thoughts on the progress made Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Mar 2024
Bytes shares FY update as it investigates Murphy departure
Channel player Bytes’s interim CEO talks of growth while the board shares reasons for the former leader’s exit Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Mar 2024
Channel leaders feeling positive
The highest levels of optimism seen for five years among those driving the industry have been fuelled by growth in AI and other emerging technologies Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Mar 2024
Channel explainer: Why sustainability matters
Why is it important to have a strong green story? Where do you start, and who is going to help you? This explainer tackles those questions Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Mar 2024
Channel urged to keep evolving sustainability position
With the industry evolving, the emergence of AI and other energy-hungry technologies, the need to keep on top of strategies to reduce carbon emissions are essential Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2024
IWD: Work to be done on equal pay and representation
International Women’s Day is an opportunity to highlight the progress made and the steps still needed to improve diversity Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Mar 2024
HP emphasises AI in partner programme enhancements
Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Mar 2024
Channel moves: Who’s gone where?
Moves this week at the likes of Logicalis, GFT, Workspace 365, Check Point, VeUP and SSH Communications Security Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Mar 2024
Nebula urges channel to collaborate on sustainability
Firm shares report warning that keeping green cards close to the chest will not liberate the wider benefits of a strong ESG strategy Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Feb 2024
Channel roundup: Who's gone where?
Moves this week at Mitel, Auxilion, VeUP, Eco group, Planon, Saidot and VIPRE Security Group Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Feb 2024
Channel marketing scope has widened
Those looking after industry brands are increasingly taking on sustainability as an area of responsibility Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Feb 2024
Bytes Group CEO resigns
Undisclosed trades in Bytes Group’s shares lead long-standing staffer to walk away from the business Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Feb 2024
Channel roundup: Who's gone where?
Personnel moves of note at AMD, Mitel, NetSPI and mpro5 have been made in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Feb 2024
Distology gearing up for growth with leadership shuffle
Security distributor makes some internal moves to ensure it has the right people in place ahead of its fiscal year starting in April Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Feb 2024
Channel roundup: Who's gone where?
Personnel moves this week at TD Synnex, Apogee, Sharp NEC Display Solutions, Logpoint, and Concurrent Technologies Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Feb 2024
Heath to become Dell’s UK channel lead
With Rob Tomlin leaving the business, Dell has looked internally to find a replacement to drive the partner business forward Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Feb 2024
Rigby Group moving towards ambitious zero emissions target
Channel player shares insight into its progress on reducing carbon across the group, which includes SCC Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Feb 2024
Channel moves: Who’s gone where?
It's been a busy time on the personnel front, with movement across various levels of the channel, including Infinigate, Logicalis, Sabio, Assured Data Protection, Netskope, SolarWinds, Enreach and Epsilon Telecommunications Continue Reading
By- Simon Quicke, Microscope Editor
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News
29 Jan 2024
Channel roundup: Who's gone where?
Plenty of senior appointments being announced in the past working week, including SecurityBridge, Panzura, F5, UiPath, Delinea and Jetbuilt Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Jan 2024
Channel round-up: Who’s gone where?
Moves this week at TelcoSwitch, Cellhire, Genesys, Cohesity, Commvault and Kinly Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jan 2024
Nebula sharing net-zero approach
Services player Nebula hopes that opening up on its strategy will encourage others to improve their own sustainability positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jan 2024
Channel roundup: Who’s gone where?
Opportunities and changes this week at Abacus Group, Agilitas IT Solutions, IFS, Cato Networks and Pax8 Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Jan 2024
Dell shuffles channel management
Denise Millard adds to her responsibilities as vendor starts the year with a rejigging of its team structure Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Jan 2024
Channel roundup: Who’s gone where?
The first roundup of the year includes appointments at Pax8, Centreon, Mphasis and Kinly Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
27 Dec 2023
The top 10 channel themes of 2023
What were the main areas of interest in the past 12 months? This handy list of the top 10 should jog memories, stir debate and garner some agreement across the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Dec 2023
Channel roundup: Who’s gone where?
The last personnel moves update of the year includes a fresh batch of executives looking to help deliver growth at their latest employers Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
13 Dec 2023
Where channel marketing is going in 2024
As the year of the dragon, 2024 is likely to ignite new challenges, but will it spark a revolution in partner marketing? Asks Helen Curtis, founding director at Coterie Continue Reading
By- Helen Curtis, founding director at Coterie
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News
11 Dec 2023
Channel roundup: Who's gone where?
With just a few weeks left in the year, the executive appointments keep stacking up Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Nov 2023
RM shutters Consortium business
Education specialist RM makes difficult decision to shut underperforming supplies and resources unit Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Nov 2023
Channel moves: Who’s gone where?
The quest for growth has led more firms to seek out experienced and skilled staffers to join their ranks Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
17 Nov 2023
Workforce Solutions: An untapped force for business growth
Lee Elliot, HP’s Northwest Europe Head of Offer Execution for Workforce Solutions, shares some thoughts about the state of the market Continue Reading
By- Lee Elliot, HP’s Northwest Europe Head of Offer Execution for Workforce Solutions
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News
09 Nov 2023
SME IT firms feeling positive about 2024
Findings from There Business will make cheery reading for those hoping that the narrative will change next year and become more upbeat Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Oct 2023
Avanade exposes generative AI skills gap
Customers know they have to embrace generative AI, but many are not in a position to support it due to a lack of expertise Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Oct 2023
Channel roundup: Who’s gone where?
Some interesting moves at vendor and distribution level catch the eye this week Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Oct 2023
MicroScope: Automating repetition in storage and backup management
In this issue, we explore how the growing hype of generative artificial intelligence is set to make change in the storage and backup management world, as well as the concerns and limits of the technology. Also read about the importance of getting MSSPs and suppliers on the same page, and how SSC is moving to meet customer needs Continue Reading
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News
03 Oct 2023
Millard steps into global channel role at Dell
Exit of Rola Dagher means a fresh face in the hot seat running the vendor’s global partner organisation Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Sep 2023
Channel roundup: Who’s gone where?
Another busy week across the industry on the personnel movement front, as more executives take up fresh positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Sep 2023
HP encourages channel to help users improve working environments
Supplier’s work relationship study shines light on high levels of dissatisfaction from many workers with how things are currently operating Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Sep 2023
Exclusive Networks confirms Eccleston in EMEA role
After working across the region in an interim role, the channel veteran has now being given the job on a permanent basis Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Sep 2023
Channel roundup: Who’s gone where?
The desire by firms across the channel to gain expertise and reward internal excellence continues to be a theme Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Sep 2023
Iomart CEO departs
Outgoing boss Reece Donovan has overseen iomart’s move towards a managed services model, but is leaving the business with immediate effect Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
06 Sep 2023
Five-minute interview: Simon Godfrey, Secureworks
The latest to share some personal insights is the sales and partner go-to-market lead across Europe at Secureworks Continue Reading
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News
04 Sep 2023
Channel round-up: Who’s gone where?
It’s been another busy week across the industry, with executives on the move, including an experienced channel marketing expert Continue Reading
By- Simon Quicke, Microscope Editor
- 31 Aug 2023
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News
30 Aug 2023
TD Synnex focused on taking market share
Distributor’s UK boss updates on progress made so far this year and the prospects for an improved 2024 Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
15 Aug 2023
Bridging the channel’s skills gap for a stronger workforce
Hayley Mooney, General Manager UK, Crayon, shares some thoughts about navigating the talent shortage Continue Reading
By- Hayley Mooney, General Manager UK, Crayon
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News
14 Aug 2023
Channel roundup: Who's gone where?
Another busy week across the industry on the personnel movement front Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Jul 2023
Channel roundup: Who’s gone where?
The personnel moves continue apace despite the summer focus on sun and sea Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Jul 2023
Channel round-up: Who’s gone where?
A busy few days with moves, promotions and welcomes to senior personnel across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
24 Jul 2023
Unlocking the combined value of the channel
Adam Williamson, sales director at Exclusive Networks UK, takes a look at how to unlock the combined value of the channel Continue Reading
By- Adam Williamson, sales director at Exclusive Networks UK,
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News
10 Jul 2023
Channel roundup: Who’s gone where?
Several senior appointments caught the eye in the past week, and a resignation created the chance for an opening Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Jul 2023
Gass announces TD Synnex retirement plans
Long-serving senior staffer will leave the business next year, and bring the curtain down on a three-decade-long association with the channel player Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
28 Jun 2023
Why we need to change ROI – today
Time-value creation, rather than just economic concepts, play a part in how we measure success when it comes to marketing and sales growth, says Helen Curtis, founder of Coterie Community Continue Reading
By- Helen Curtis, founder of Coterie Community
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Feature
28 Jun 2023
The pressure to be cutting edge in the channel
The industry is good at encouraging customers to buy the latest and greatest tech, but the channel often has to pick up the pieces when expectations fail to be met Continue Reading
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News
26 Jun 2023
Channel roundup: Who’s gone where?
Moves this week at 8x8, Consenna, Barracuda and Trustible as firms add more talent Continue Reading
By- Simon Quicke, Microscope Editor