Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
14 May 2025
Exertis steps up DEI commitment
Distributor increases number of support groups available for staff and backs DEI efforts with a board appointment Continue Reading
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News
12 May 2025
Channel moves: Who’s gone where?
Moves of note this week at WatchGuard, Quantum Trilogy, Delinea and Nexer Enterprise Applications Continue Reading
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Opinion
23 Feb 2022
Channel tech predictions for a hybrid working future
Nick Offin, head of sales, marketing and operations at Dynabook Northern Europe, shares some thoughts about the opportunities that are emerging for the channel Continue Reading
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News
21 Feb 2022
Channel roundup: Who's gone where?
Another busy week across the industry, with several high-profile positions getting filled Continue Reading
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News
14 Feb 2022
Channel roundup: Who’s gone where?
A roundup of some of the personnel changes in the past working week includes some senior appointments Continue Reading
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News
09 Feb 2022
Tech Data UK boss navigating through shortages, skills and inflation issues
An insight into what topics are on the mind of David Watts will echo across others in channel leadership positions Continue Reading
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News
07 Feb 2022
Kyocera Document Solutions boss calls for carbon negative to be the goal
Print player’s UK CEO argues that aiming to be carbon neutral through offsetting does not go far enough on the sustainability issue Continue Reading
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Feature
03 Feb 2022
Five-minute interview: Anton Shelepchuk, Nakivo
The vice-president of worldwide sales at the data protection and recovery software player shares some personal insights, including his teen dream of becoming a professional footballer and some investment advice that he was wise to ignore Continue Reading
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News
02 Feb 2022
My channel take: Jeremy Nicholls, Neustar Security Services
Neustar executive, Jeremy Nicholls, shares his channel career story and his thoughts about what the future holds Continue Reading
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News
01 Feb 2022
Nuvias joins the GTDC ranks
Distributor joins the Global Technology Distribution Council, an organisation dedicated to promoting the value of members Continue Reading
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News
31 Jan 2022
Neil MacDonald steps into HP UK&I channel role
HP looks within the company for its next country channel head as it aims towards further growth to be generated across its partner base Continue Reading
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News
31 Jan 2022
Channel roundup: Who's gone where?
The regular catch-up on personnel moves highlights quite a few senior changes Continue Reading
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News
17 Jan 2022
Channel roundup: Who's gone where?
A mixture of promotions and reaching out to fresh talent continues as firms across the industry look for talent Continue Reading
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News
13 Jan 2022
Bay steps into Ingram CEO role as Monié calls time on tenure
Changes at the top for distributor as long-serving CEO moves into a executive chairman position Continue Reading
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News
12 Jan 2022
First post-merger numbers show revenue growth at TD Synnex
Distribution giant shows it has benefited from getting bigger and has plans to continue that momentum in 2022 Continue Reading
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News
10 Jan 2022
Murphy departs for NTT and Boxall steps into her Tech Data role
Changes coming at the end of the month as experienced distribution executives start fresh chapters Continue Reading
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News
04 Jan 2022
Five-minute interview: Rob Billington, Netwrix
Rob Billington, head of channel EMEA and APAC at Netwrix, shares with us his wanderlust, repeated brushes with death and a love of pudding Continue Reading
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News
06 Dec 2021
Channel roundup: Who's gone where?
It’s been another busy week with personnel moves across the industry as firms look to bolster their management teams Continue Reading
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News
06 Dec 2021
Workflow player monday.com seeks UK channel growth
Firm has cut the ribbon on a London HQ and is keen to increase partner numbers and revenues coming through the channel Continue Reading
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Feature
06 Dec 2021
Five-minute interview: Michelle Seifert, ATTO Technology
This time around, we put the questions to Michelle Seifert, international sales executive for ATTO Technology Continue Reading
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E-Zine
03 Dec 2021
MicroScope: Valuing the MSP
In this month’s MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now Continue Reading
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News
02 Dec 2021
Westcon-Comstor invests in people and processes to support hybrid work
Distributor Westcon-Comstor is ideally situated to support the customer shift to a hybrid-working world, but is making sure it can do so as efficiently as possible Continue Reading
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Opinion
01 Dec 2021
As Dorsey leaves Twitter, what impact does a CEO have?
The decision by the boss of Twitter to call time on his CEO role raises questions about the value of leadership Continue Reading
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News
29 Nov 2021
Channel roundup: Who’s gone where?
A few personnel moves caught the eye in the last working week as the channel continues to seek out talent Continue Reading
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News
25 Nov 2021
My channel take: Michael O’Hara, DataSolutions
How did O’Hara get to be running the security and digital workplace distributor and what does he think about the current state of the market? Continue Reading
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News
15 Nov 2021
Channel roundup: Who's gone where?
A couple of examples of promotion this week, underlining that talent deserves the chance to grow and flourish Continue Reading
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News
15 Nov 2021
Hybrid working sparks channel opportunities
Riverbed Technology has charted a rise in customer plans to adopt more flexible working and has shared what that means for its partners Continue Reading
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News
12 Nov 2021
Immerse simplifies virtual reality training for the channel
Training specialist looks to develop its channel relationships as it builds its presence in the market Continue Reading
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E-Zine
05 Nov 2021
MicroScope: Scaling the skills shortage
Navigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years Continue Reading
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News
01 Nov 2021
Logicalis primed to support customer demand for innovation
Channel player announced plans to unite its UK, Irish and Channel Island operations in the summer and expects that move will support future growth Continue Reading
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News
26 Oct 2021
Market recovery drives channel optimism
Softcat CEO adds to the growing chorus across the channel who are feeling positive about the year ahead Continue Reading
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News
21 Oct 2021
CloudCoCo adds experienced adviser to support growth
Managed service player has already made an acquisition this week but looks set for more activity as it brings on a proven growth expert Continue Reading
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News
15 Oct 2021
Channel showing optimism on sustainability front
Research from Agilitas IT Solutions has shown that channel leaders are facing up to the need to be more sustainable Continue Reading
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News
11 Oct 2021
Channel roundup: Who’s gone where?
Experience, market knowledge and the ability to help grow the business are some of the attributes that explained the choices for some personnel changes in the industry this week Continue Reading
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Opinion
07 Oct 2021
The intern experience at SAP UKI
Over the past year, Mary Anne Shaughnessy Cleary, a student at the University of Bath, has been on placement at enterprise software giant SAP UKI Continue Reading
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News
07 Oct 2021
Q&A: Todd Thibodeaux, CompTIA
Industry body’s boss was on stage this week to talk about the need for more diversity and for the channel to continue improving its skills Continue Reading
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News
04 Oct 2021
Channel round-up: Who’s gone where?
People with financial and services skills have been in demand over the past week Continue Reading
- 01 Oct 2021
- 01 Oct 2021
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E-Zine
01 Oct 2021
MicroScope: Choosing a channel career
In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference Continue Reading
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News
27 Sep 2021
Channel roundup: Who’s gone where?
Personnel changes at Arrow ECS, Exertis and Emarsys, and Agilitas IT Solutions backs its sustainability commitments Continue Reading
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News
24 Sep 2021
AWS: Certifications make partners more competitive
Public cloud giant surveys partners to get an idea of the benefits for those whose staff are AWS trained and certified. Continue Reading
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News
21 Sep 2021
SCC founder awarded Legion d’honneur
Sir Peter Rigby given recognition for his business activities in France and his contribution to making the two countries stronger Continue Reading
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News
21 Sep 2021
Collaborative and social the themes of vendor office designs
HPE and Brother are just two examples of vendors that have decided the old office is no longer fit for purpose Continue Reading
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Feature
13 Sep 2021
The endurance of the channel: Who are you calling doomed?
Predicting the demise of the channel had become a well-worn mantra, but those days are gone and there are few signs of the end coming any time soon Continue Reading
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News
13 Sep 2021
Channel round-up: Who’s gone where?
Time to share details of some of the moves in the industry over the past week that caught the eye Continue Reading
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News
10 Sep 2021
Cisco cutting complexity with partner experience efforts
Vendor Cisco is determined to protect channel profitability by reducing complexity that could get in the way of doing business Continue Reading
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News
06 Sep 2021
Channel roundup: Who’s gone where?
The last few days have seen several executives take up fresh challenges across the industry Continue Reading
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News
03 Sep 2021
Taking a strange route to the channel
Next time you sit in front of a channel executive, remember that they might have started in a very different industry Continue Reading
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E-Zine
03 Sep 2021
MicroScope: Stepping forward after Covid
In this issue, discover what the lasting impact of Covid-19 is likely to be as the channel emerges into a post-pandemic world. Also discover more about disaster recovery for SMEs and how best to make a plan to protect your business, and read about an uptick in cloud-based contact centre-as-a-service solutions Continue Reading
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News
01 Sep 2021
Tech Data and Synnex complete merger
Time to welcome in a fresh brand and get up to speed with a new-look board of directors Continue Reading
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News
31 Aug 2021
Channel roundup: Who’s gone where?
Bank holidays barely cause a pause in the continual move by firms to hire more expertise to support growth Continue Reading
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Feature
27 Aug 2021
Why should you choose a channel career?
As a teenager embarking on A-levels, I am wondering what to do with my life. The question is whether or not this industry is something to get excited about Continue Reading
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News
23 Aug 2021
SMEs cautious about getting back into the office due to Delta variant
Research reveals that doubts persist about when to make the decision to return to the office, with the Delta variant still causing concern Continue Reading
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News
23 Aug 2021
Channel roundup: Who’s gone where?
Firms across the industry are making hires to get skilled executives in position for the important fourth-quarter period and beyond Continue Reading
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News
19 Aug 2021
A channel career: Fast-paced, creative and enjoyable
With many young people thinking about what to do with their recent exam results and where to build a future, there are numerous reasons to consider the channel Continue Reading
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Opinion
19 Aug 2021
Bye ‘buy’ baby: subscription services are the future
We take a look at the changing face of IT consumption Continue Reading
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News
17 Aug 2021
Channel emerging from pandemic optimistic about its position and future
Latest CompTIA report on the state of the industry reveals a channel that is changing but is also feeling positive about its situation Continue Reading
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News
12 Aug 2021
Maintel appoints ESG leader
Managed service provider takes its commitment to the environment to another level with the decision to create fresh role Continue Reading
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News
06 Aug 2021
Pressure to find staff increases across the industry
There are not enough people out there to fill jobs in the tech world, but it might help if the focus on technical expertise was taken out of working in the industry Continue Reading
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Feature
04 Aug 2021
Five-minute interview: Fiona Doak, Appgate
The latest to give MicroScope an insight into their life and career is Fiona Doak, director of channel sales EMEA at Appgate Continue Reading
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News
26 Jul 2021
Channel roundup: Who’s gone where?
Logicalis lead the way with announcements about changing its corporate structure, but there are also moves at Cellhire, Uberall and Noname Security Continue Reading
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News
22 Jul 2021
Digital a major part of the strategy at Nuvias
Distributor is extending its online tools for resellers that want to use them and its recently acquired Cloud Distribution business has been adding to its portfolio Continue Reading
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News
22 Jul 2021
Riverbed Community aims to share expertise
Partners encouraged to be part of an effort to improve technical knowledge around key areas in networking, app performance and security Continue Reading
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News
21 Jul 2021
Computacenter on track for another strong year
Computacenter issues trading update covering H1, with the business enjoying growth and positioned to build on that in the second half Continue Reading
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News
16 Jul 2021
DCC Q1 builds on FY20 momentum
Parent of Exertis holds its AGM and updates investors on the progress made so far in its fiscal year Continue Reading
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News
12 Jul 2021
Channel roundup: Who’s gone where?
The hunt for talent across the industry continues, with a number of channel-facing executives starting fresh roles Continue Reading
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News
07 Jul 2021
Dell UK boss positive that momentum will remain in market
Vendor shares insights into how the market is faring and what the prospects are after more Covid restrictions are lifted Continue Reading
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E-Zine
02 Jul 2021
MicroScope: Life on the edge
With opportunities around edge computing on the up, we ask experts to weigh in on how the channel can approach using the tech to its advantage. Also discover how to encourage employees to take cyber security lessons seriously, and how collaboration is key to growth this year Continue Reading
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News
17 Jun 2021
Watt lands CEO award with backing of Softcat staff
Softcat leader picks up award that resulted from views expressed by the channel player’s own employees Continue Reading
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News
14 Jun 2021
Channel round-up: Who’s gone where?
It’s been another busy few days across the industry, with some senior movers and shakers taking up fresh challenges Continue Reading
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Feature
09 Jun 2021
Five-minute interview: Jose Pena, Digital.ai
Jose Pena of Digital.ai shares his insight and experiences surrounding the channel in this latest five-minute interview Continue Reading
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E-Zine
04 Jun 2021
MicroScope: A hybrid working world
With hybrid working set to become the norm as the world starts to return to a more normal footing post-Covid, we look at how businesses are preparing for the new world of work. Also discover how to tackle the sustainability challenge, and have some key questions answered around handling bottlenecks caused by large volumes of data Continue Reading
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Opinion
21 May 2021
Things to consider before signing off on PR
Are you an MSP or channel partner looking for a good PR and/or content agency? Gina Hough, managing director at MCC Int Ltd, reckons it’s all about being prepared Continue Reading
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News
18 May 2021
DCC reports revenue growth
Exertis parent shares financial results that reveal how the channel player has navigated through the pandemic Continue Reading
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News
07 May 2021
Insight: It matters to be a great place to work
The managing director and head of HR reveal why getting recognised for being a good employer does make a difference Continue Reading
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E-Zine
07 May 2021
MicroScope: Exploring digital metamorphosis
Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape Continue Reading
- 06 May 2021
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News
06 May 2021
Softcat sets out ambitious sustainability targets
Channel player looks to mark itself out as a leader on the issue of sustainability, with carbon commitments and plans for the way it chooses those it works with Continue Reading
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News
19 Apr 2021
Channel round-up: Who’s gone where?
Those with expertise across the channel in partner management and marketing have been in strong demand over the last week Continue Reading
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Feature
14 Apr 2021
Five-minute interview: Steve Santini, Schneider Electric
In the latest five-minute interview, Steve Santini, channel director of APC by Schneider Electric, takes some time to field the questions Continue Reading
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News
12 Apr 2021
Channel can ease hybrid working concerns
Avaya has linked the ability to enjoy hybrid working to employee happiness levels, but there is work to do in getting the IT fully in place Continue Reading
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E-Zine
09 Apr 2021
MicroScope: Chart course to Covid-19 recovery
Customers have had to react to changes caused by the pandemic, so what decisions have they made in the past year? In this issue, we explore how businesses have adapted to the new normal, different approaches to remote working, and take a look at the challenge of sustainability Continue Reading
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Opinion
08 Apr 2021
The evolution of the channel partner: control the narrative to increase your sales
Johnny Carpenter, vice-president of EMEA sales at iland, shares some advice for partners looking to increase their sales in a post-pandemic world Continue Reading
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News
30 Mar 2021
Exertis joins GTDC ranks
Distributor becomes latest to join the global organisation that promotes the second tier of the channel Continue Reading
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News
29 Mar 2021
Channel roundup: Who's gone where?
Another busy few days across the industry, with executives on the move as firms seek growth Continue Reading
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News
29 Mar 2021
Cisco: Technology will play a role in hybrid working world
Firm shares research revealing the good and bad of working from home and what customers need to do to keep their staff happy in the future Continue Reading
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News
25 Mar 2021
Cisco launches partner apprenticeship programme
Vendor looks to help its channel get access to more talent and help the wider ecosystem develop a pipeline of digital skills Continue Reading
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Feature
24 Mar 2021
Five-minute interview: Nick Offin, Dynabook
Dynabook’s Northern Europe division leader, Nick Offin, is the latest to share some personal insights Continue Reading
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News
22 Mar 2021
Tech Data merges with Synnex
Tie-up between Tech Data and Synnex would see a combined operation with more than $57bn revenues and a global reach Continue Reading
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News
15 Mar 2021
Channel roundup: Who's gone where?
It’s been another busy week in the personnel departments across the industry Continue Reading
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News
08 Mar 2021
Channel round-up: Who’s gone where?
A Sophos EMEA channel appointment leads the list of personnel changes that have happened across the channel in the past week Continue Reading
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News
08 Mar 2021
International Women’s Day: The need for diversity continues
Diversity in the channel has improved and Vivienne Francis, a senior channel executive at Motorola Solutions, is making sure that trend continues Continue Reading
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News
08 Mar 2021
Cherwell signals expanding ITSM opportunity
Firm’s recent virtual Clear conference indicated that more customers were looking for employee development tools and no-code options Continue Reading
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News
01 Mar 2021
Channel roundup: Who's gone where?
Until the robots take over, the best chance of gaining growth is to reach out to an experienced and skilled person. More across the industry have done just that in the past week Continue Reading
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News
22 Feb 2021
Channel roundup: Who's gone where?
Another busy week in the world of channel recruitment, with security personnel changes emerging as one of the themes of the past seven days Continue Reading
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Opinion
15 Feb 2021
Is virtual learning the future of work?
The way we all consume learning has changed significantly over the past year thanks to Covid-19, and it might never quite be the same again Continue Reading
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News
15 Feb 2021
Channel roundup: Who’s gone where?
Those seeking growth and a chance to breathe some fresh life into their channel relationships have been recruiting over the past week Continue Reading
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News
08 Feb 2021
Channel roundup: Who’s gone where?
It has been a busy last seven days across the industry on the recruitment and promotion front Continue Reading
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Feature
05 Feb 2021
Service providers should ask more questions
Nick Booth catches up with Barracuda and hears how it wants its channel to ask much more about the everyday stuff of life Continue Reading
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News
01 Feb 2021
Watts steps into Gass role at Tech Data
Distributor promotes its current UK&I managing director to take on even more responsibility Continue Reading
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News
25 Jan 2021
Channel roundup: Who's gone where?
Another week of movement across the channel, with vendors and partners hiring for growth Continue Reading
