Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
-
Feature
10 Oct 2024
Five-minute interview: Andie Dovgan, Creatio
The latest channel figure to share a few personal insights is the chief growth officer at no-code specialist Creatio Continue Reading
-
News
07 Oct 2024
MSPs must train to fill security skills gap
Following moves by Sophos to increase channel expertise, others in the industry agree with the logic of improving Continue Reading
By- Simon Quicke, Microscope Editor
-
News
02 Sep 2019
Channel roundup: Who's gone where?
Changes in personnel worth noting this week at Googe Cloud, Lexmark, AOC/MMD and Qualitest Continue Reading
By- Simon Quicke, Microscope Editor
-
News
27 Aug 2019
Channel roundup: Who's gone where?
The channel moves continue to stack up regardless of the summer holidays Continue Reading
By- Simon Quicke, Microscope Editor
-
News
23 Aug 2019
Channel advice: How to spend the holiday weeks
Staff might be coming and going topping up their tans but there is still plenty that the channel can do both internally and crucially externally with customers Continue Reading
By- Simon Quicke, Microscope Editor
-
News
09 Aug 2019
Channel roundup: Who's gone where?
Another busy week as some senior appointments are made across the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
07 Aug 2019
Digital transformation leadership a problem for users
NTT research has highlighted issues around the expertise of those leading digital transformation efforts and Kyocera has highlighted the need to concentrate on people as well as technology Continue Reading
By- Simon Quicke, Microscope Editor
-
News
01 Aug 2019
Skilled staff key to delivering CDW strategy
Channel player's CEO opens up about the importance of having the staff to deliver its growth ambitions during a call discussing its Q2 results Continue Reading
By- Simon Quicke, Microscope Editor
-
News
29 Jul 2019
Channel roundup: Who's gone where?
A fresh channel face at Vodafone and a new boss at LogRhythm are just a couple of the highlights from the past week Continue Reading
-
Feature
29 Jul 2019
Interview: Simon England, Nuvias CEO
With the first quarter of his tenure completed the boss of Nuvias shared his thoughts about his role leading the distributor Continue Reading
By- Simon Quicke, Microscope Editor
-
News
22 Jul 2019
Channel roundup: Who's gone where?
Another seven days that have seen personnel movement across the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
Feature
15 Jul 2019
Interview: Graeme Watt, CEO of Softcat
Softcat boss talk about office openings, organic growth and why he doesn't lie awake at night worrying about the future of the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
08 Jul 2019
Channel roundup: Who's gone where?
A selection of personnel moves this week as firms turn to experience to help support growth ambitions Continue Reading
By- Simon Quicke, Microscope Editor
-
E-Zine
05 Jul 2019
MicroScope: The effects of Brexit
Brexit is still to be delivered, but the channel has to carry on as usual – discover how executives are reacting to the effects of Brexit on business. Also read about the pros and cons of virtual storage, and how Barracuda is helping partners go further Continue Reading
-
News
01 Jul 2019
Channel roundup: Who's gone where?
Another busy week with executives shuffling into fresh roles across the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
24 Jun 2019
Channel roundup: Who's gone where?
Another week with some senior executives deciding that the time is right for a fresh challenge Continue Reading
By- Simon Quicke, Microscope Editor
-
News
18 Jun 2019
DXC cuts the ribbon on London innovation centre
Firm open to bringing in partners to work on cracking customer digital transformation challenges Continue Reading
By- Simon Quicke, Microscope Editor
-
News
17 Jun 2019
Channel roundup: Who's gone where?
UK resellers striking out for the US, board appointments at a couple of security players and a channel specialist at an AI player feature in this week's roundup Continue Reading
By- Simon Quicke, Microscope Editor
-
News
14 Jun 2019
Advanced thanks channel for delivering growth
Changing market conditions have played into the hands of software player Advanced and its partners Continue Reading
By- Simon Quicke, Microscope Editor
-
News
10 Jun 2019
Channel roundup: Who's gone where?
A bust few days in the channel as several executives come in and a lucky few get promoted to gain more responsibility Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
10 Jun 2019
How to train channel staff
Having trained staff leads to better growth for your business and is something the channel needs to focus on – but how to go about it? Continue Reading
By -
Feature
03 Jun 2019
Five minute interview: Greg Bailey, Veeam
MicroScope puts its questions to Greg Bailey, director of channels and cloud at Veeam UK&I Continue Reading
-
News
30 May 2019
More AI education needed
CompTIA finds that many firms are in the dark over the technology and would benefit from some guidance over its advantages Continue Reading
By- Simon Quicke, Microscope Editor
-
News
23 May 2019
NetApp UK&I boss talks growth and channel opportunities
Chris Greenwood has been given the chance to run the UK&I for the storage player and has stressed the importance of the firm's channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
20 May 2019
Channel roundup: Who's gone where?
Another week and there has been plenty of personnel movement across the channel with some senior channel appointments being made Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
13 May 2019
How to make channel sales work
To be effective in channel sales, you have to be a great project manager, able to influence without formal organisational power and operate effectively at every level in an organisation. Read on for advice on how to succeed Continue Reading
By- Marcus Cauchi and David Davies, Sandler Training (UK)
-
News
13 May 2019
Channel roundup: Who's gone where?
Even with a bank holiday last week the appointments kept coming in the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
10 May 2019
A bridge too VAR
The expedition from VAR to MSP is not short of challenges but, equipped with the right map, ambitious companies can feel more confident in getting past first base. In the second part of his series, Predatar CEO Alistair Mackenzie takes a closer look at the importance of a strong culture and highlights why marketing should no longer be viewed as an afterthought Continue Reading
By- Alistair Mackenzie, Predatar
-
News
08 May 2019
IT vacancies continue to stack up
There have always been vacancies in the IT world and Q1 has revealed the number of jobs out there Continue Reading
By- Simon Quicke, Microscope Editor
-
News
07 May 2019
Channel roundup: Who's gone where?
Another busy few days across the industry as firms serving various sectors look to bring some fresh expertise on board Continue Reading
By- Simon Quicke, Microscope Editor
-
Feature
07 May 2019
GPC 2019: Dell Technologies highlights channel growth
Dell Technologies demonstrates progress with partners while encouraging cross-selling across expansive portfolio Continue Reading
-
News
03 May 2019
Channel getting the transformation message
Research from Agilitas IT has found that an increasing number of resellers are going through a transformation process Continue Reading
By- Simon Quicke, Microscope Editor
-
News
30 Apr 2019
Incoming GTDC CEO stresses positive prospects for distribution
The incoming boss of the body that represents distributors has spoken of his belief that the best is yet to come from that tier of the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
29 Apr 2019
Channel roundup: Who's gone where?
Another week of personnel movements to chart across the channel as some get a chance to make a mark in a fresh executive role Continue Reading
By- Simon Quicke, Microscope Editor
-
News
15 Apr 2019
Channel roundup: Who's gone where?
Another week has passed with plenty of movement made in firms across the channel ecosystem Continue Reading
By- Simon Quicke, Microscope Editor
-
News
12 Apr 2019
Former Sage execs in demand by ambitious channel players
Former executives from the software firm have been given board room positions by firms keen to exploit their advice and knowledge Continue Reading
By- Simon Quicke, Microscope Editor
-
News
08 Apr 2019
Channel roundup: Who's gone where?
It's been another busy week in the HR departments across the channel as more executives come and go Continue Reading
By- Simon Quicke, Microscope Editor
- 05 Apr 2019
-
News
01 Apr 2019
Staff churn a challenge for IT recruiters
Curo Talent has been looking into how recruiters are attracting staff and some of their concerns about keeping them Continue Reading
By- Simon Quicke, Microscope Editor
-
News
01 Apr 2019
Channel roundup: Who's gone where?
The first quarter comes to a close with another flurry of job changes as the channel looks for executives with the experience to help deliver growth Continue Reading
By- Simon Quicke, Microscope Editor
-
News
29 Mar 2019
Dimension Data reskilling engineers for DevOps and automation
Channel player looking to get technical staff in a position to deal with growing demand for Continue Reading
By- Simon Quicke, Microscope Editor
-
News
26 Mar 2019
Time and money holding back IT pro skills development
Those delivering technological solutions for customers are only too aware that the world is changing and skills need to be developed but as SolarWinds has uncovered its not quite that simple Continue Reading
By- Simon Quicke, Microscope Editor
-
News
25 Mar 2019
Channel roundup: Who's gone where?
Another seven days have passed in the world of the channel and as usual that means several changes across the industry in terms of personnel Continue Reading
By- Simon Quicke, Microscope Editor
-
Feature
22 Mar 2019
Nuvias moving to the next stage
Before he moves into the executive chairman role Paul Eccleston the CEO of the distributor talks about the journey the firm has been on Continue Reading
By- Simon Quicke, Microscope Editor
-
News
21 Mar 2019
Incoming Nuvias boss clear on distributor's value
In the run up to his start date of next month the incoming boss at Nuvias already has ideas on what makes a successful distributor Continue Reading
By- Simon Quicke, Microscope Editor
-
News
18 Mar 2019
Channel roundup: Who's gone where?
Another busy few days in the personnel departments across the channel with some fresh faces arriving Continue Reading
By- Simon Quicke, Microscope Editor
-
News
11 Mar 2019
Channel roundup: Who's gone where?
There have been a mixture of personnel changes across the channel in the past seven days Continue Reading
By- Simon Quicke, Microscope Editor
-
News
08 Mar 2019
Growing opportunities for women to make a difference
On International Women's Day some of those women working in the channel have talked of their experiences and urged others to follow their lead Continue Reading
By- Simon Quicke, Microscope Editor
-
News
07 Mar 2019
Channel backing apprenticeships
It is National Apprenticeship Week and the channel is doing its bit to arm the next generation with the skills and opportunities to make a difference in the IT world Continue Reading
By- Simon Quicke, Microscope Editor
-
News
07 Mar 2019
England gets nod as next CEO of Nuvias
Distribution veteran Simon England will take up the role at the start of next month at the EMEA wide VAD Continue Reading
By- Simon Quicke, Microscope Editor
-
News
06 Mar 2019
Computacenter expands depth of European coverage
An acquisition of a Swiss reseller will provide the firm with a solid pipeline of business in the country Continue Reading
By- Simon Quicke, Microscope Editor
-
News
05 Mar 2019
Vendors stepping up security training
Gartner has produced a list of trends for the year ahead and has noted that there has been a reaction to the ongoing skills crisis Continue Reading
By- Simon Quicke, Microscope Editor
-
News
04 Mar 2019
Channel roundup: Who's gone where?
Lots of appointments this week as some firms shuffle their executive packs in the hunt for growth Continue Reading
By- Simon Quicke, Microscope Editor
-
News
01 Mar 2019
UKFast opens doors to 100 more apprentices
The cloud specialist is ramping up its commitment to apprenticeships with plans to bring on board a significant number of new recruits Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
27 Feb 2019
Help us to help you – how the customer-first model helps you empower your business
We are in the middle of the fourth industrial revolution, with technologies such as the internet of things, data analytics, artificial intelligence and cloud-based business management tools a regular talking point. But technology alone won’t solve productivity bottlenecks and open new avenues for growth. There is a bigger picture that cannot be ignored – it starts with the customer Continue Reading
By- Thomas Honoré, Columbus
-
News
25 Feb 2019
Channel roundup: Who's gone where?
Those hunting growth often look to bring on talent and this last week has been no different Continue Reading
By- Simon Quicke, Microscope Editor
-
News
18 Feb 2019
Channel roundup: Who's gone where?
Another busy few days across the industry with some executives deciding now is the time for a fresh challenge Continue Reading
By- Simon Quicke, Microscope Editor
-
News
11 Feb 2019
Channel roundup: Who's gone where?
It has been another few days of personnel changes in the industry as firm's of all shapes and sizes Continue Reading
By- Simon Quicke, Microscope Editor
-
News
04 Feb 2019
Channel roundup: Who's gone where?
Another seven days and as usual there have been some moves made by those channel firms looking for a change in talent to drive growth Continue Reading
By- Simon Quicke, Microscope Editor
-
News
30 Jan 2019
CompTIA reveals the trends the channel must track
The industry organisation has pulled together its thoughts about what the rest of the year will hold Continue Reading
By- Simon Quicke, Microscope Editor
-
News
28 Jan 2019
Channel roundup: Who's gone where?
Another busy few days in the channel with the revolving doors moving at a few firms that decided the time was right to bring in some fresh talent Continue Reading
By- Simon Quicke, Microscope Editor
-
News
25 Jan 2019
NCC Group H1 update shares skills issues
The cyber security specialist has shared an interim first half update that exposes its issues with resources Continue Reading
By- Simon Quicke, Microscope Editor
-
News
21 Jan 2019
Channel roundup: Who’s gone where?
As January chugs on, the appointments continue to rack up across all tiers of the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
18 Jan 2019
Talent shortage now the top corporate concern
Digital transformation, GDPR, cloud and artificial intelligence all need skilled people, and the shortage of talent is a leading concern, according to Gartner Continue Reading
By- Simon Quicke, Microscope Editor
-
News
16 Jan 2019
CompTIA updates A+ certifications to inrease skill levels
The training organisation has updated its certifications to make sure those channel staff undergoing the exams come out with the most relevant skills Continue Reading
By- Simon Quicke, Microscope Editor
-
News
11 Jan 2019
Channel roundup: Who's gone where?
There have been plenty of senior appointments made in the last few days in the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
08 Jan 2019
Westcon rolls out technical support community
The distributor has reached out to those working in technical roles in the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
02 Jan 2019
War on talent set to escalate
The battle to get trained staff is going to get tougher as more emerging technologies go mainstream Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
02 Jan 2019
Insight 2019 technology predictions
Michael Guggemos, CIO of Insight, shares his thoughts about what will be the key issues for the channel in the months ahead Continue Reading
By- Michael Guggemos, CIO of Insight
-
News
10 Dec 2018
Channel roundup: Who's gone where?
Banish thoughts of a Christmas slowdown in the recruitment world with plenty going on over the last week in the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
03 Dec 2018
Channel roundup: Who's gone where?
Another busy seven days in the channel with a few weeks left in the year for some fresh faces to start to make an impression Continue Reading
By- Simon Quicke, Microscope Editor
-
Feature
28 Nov 2018
The IT security skills crisis and the Boniface Dike Test
The security skills gap is well known but as Nick Booth finds out it is not as easy as getting people trained to fill those vacancies Continue Reading
By -
News
20 Nov 2018
SME customers changing before the channel's eyes
Digital transformation is changing the SME customer base according to Ricoh and CIOs are struggling with it finds InterSystems Continue Reading
By- Simon Quicke, Microscope Editor
-
News
19 Nov 2018
Channel roundup: Who's gone where?
Another busy few days in the channel with movement across all levels as firms get some fresh talent in while there is still some time to make a dent in Q4 Continue Reading
By- Simon Quicke, Microscope Editor
-
News
14 Nov 2018
Exclusive Group increases cloud training options with Arcitura Education
The distributor has been signed up to provide cloud training from Arcitura Education Continue Reading
By- Simon Quicke, Microscope Editor
-
News
12 Nov 2018
Channel roundup: Who's gone where?
Another week brings some fresh faces into senior roles tasked with increasing channel support and sales Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
09 Nov 2018
Enhancing the role of the channel essential for the tech industry
Ben Boswell, Vice President for Europe at World Wide Technology (WWT), discusses how vendors and the channel need to work together to ensure outstanding outcomes for customers Continue Reading
By- Ben Boswell, Vice President for Europe at World Wide Technology
-
News
05 Nov 2018
Muller all set for top job at expanding MSP Timico
Former Daisy boss revealed as incoming CEO at managed service player just days after the firm strikes an acquisition Continue Reading
By- Simon Quicke, Microscope Editor
-
News
24 Oct 2018
Exertis shuffles its management pack
The distributor has made a raft of changes to its management team to support its international ambitions Continue Reading
By- Simon Quicke, Microscope Editor
-
News
18 Oct 2018
Skills gap causing issues for both employers and staff
Research from both CompTIA and Ingram Micro shows how the skills issue is impacting both those running IT firms and those wanting to work for one Continue Reading
By- Simon Quicke, Microscope Editor
-
News
17 Oct 2018
CompTIA: Channel leaders must have one eye on the future
The industry organisation has used its UK community event to talk of the need to look to the future as well as the present Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
27 Sep 2018
Does the IT industry think diversity and Dyslexia Awareness is just for one week in October?
Amazon, the Prince’s Trust and Nuance all do their bit to make the IT industry more accessible. But is there really a diversity dividend wonders Nick Booth Continue Reading
By -
News
26 Sep 2018
Co-founder Dobson departs Cloud Distribution
The time was right for Scott Dobson to leave the firm he founded in 2009 for new ventures Continue Reading
By- Simon Quicke, Microscope Editor
-
News
26 Sep 2018
Cisco EMEAR svp talks digital transformation and channel opportunities
The networking vendor has promoted its EMEAR partner boss into an svp position covering the region Continue Reading
By- Simon Quicke & Alex Scroxton
-
News
21 Sep 2018
Channel roundup: Who's gone where?
What do Lenovo, NTT Security, Redstor and Red Box, to name a few, have in common? They have all recruited some fresh faces this week Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
20 Sep 2018
The need to keep women from falling out of the IT world
The discovery that women often fall into IT is one that got the attention of Billy MacInnes who hopes that more can be convinced to stay Continue Reading
-
News
14 Sep 2018
Channel roundup: Who's gone where?
A fair few appointments have caught the eye with quite a lot of shuffling at the very highest levels of management in some cases over the past week Continue Reading
By- Simon Quicke, Microscope Editor
-
News
07 Sep 2018
Knowledge and speed the key to a channel chief's first 180 days
A guide to those looking to make an impact at a vendor in the channel management role has some advice about what to do in the first few months Continue Reading
By- Simon Quicke, Microscope Editor
-
News
05 Sep 2018
Many in the UK channel looking at international expansion
The idea of setting up a bridgehead overseas appeals to a fair few people in the channel Continue Reading
By- Simon Quicke, Microscope Editor
-
News
04 Sep 2018
Tomlin in at Dell to run UK channel
The distribution veteran has been given the chance to make an impact at the vendor replacing Sarah Shields after she moved to a European role Continue Reading
By- Simon Quicke, Microscope Editor
-
News
20 Aug 2018
CompTIA issues mixed channel report
The industry group has found that the channel is facing some constraints in its mission to grow Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
14 Aug 2018
Shouting over the gender gap
Things are being done but the shouting over the gender gap is far from over says Billy MacInnes Continue Reading
-
News
10 Aug 2018
Channel roundup: Who's gone where?
Summer holidays might be in full swing but that does not stop the channel appointments coming thick and fast Continue Reading
By- Simon Quicke, Microscope Editor
-
News
09 Aug 2018
NTT bringing comms, security and Dimension Data together
The Japanese based firm hopes that by bringing its various operations under one roof it can pitch harder for digital transformation business Continue Reading
By- Simon Quicke, Microscope Editor
-
News
06 Aug 2018
Channel should use the summer to improve strategy planning
There is plenty that could be done in the summer weeks when business is traditionally that bit slower Continue Reading
By- Zach Emmanuel, Computer Weekly
-
Feature
26 Jul 2018
Plugging the security skills gap
Government is doing its bit to raise the profile of the need for more cyber security skills but the IT industry is also picking up the baton and working hard to improve the situation Continue Reading
By- Simon Quicke, Microscope Editor
-
News
23 Jul 2018
Channel roundup: Who's gone where?
A busy week with senior executives being appointed at a number of firms to help steer the ship and get more out of channel relationships Continue Reading
By- Simon Quicke, Microscope Editor
-
News
17 Jul 2018
Customers don't have the skilled staff to man the security barricades
Gartner has warned that two thirds of users do not have the in house staff able to deal with security issues as the ongoing skills crisis continues to hit firms globally Continue Reading
By- Simon Quicke, Microscope Editor
-
News
16 Jul 2018
Channel roundup: Who's gone where?
Holidays are for wimps and those working in the HR departments across the channel never take a break with the appointments continuing to clock up Continue Reading
By- Simon Quicke, Microscope Editor
-
News
12 Jul 2018
Exertis brings in former Dell UK boss for next chapter
The distributor has made a change at the top as it looks for more growth with an industry veteran getting a chance to make a mark on the channel player Continue Reading
By- Simon Quicke, Microscope Editor
-
Opinion
12 Jul 2018
Coming back to the channel: why it’s time to rethink reselling
Neil Robertson, CEO of Compleat Software, shares the motivation for the firm's re-engagement with the channel Continue Reading
By- Neil Robertson, CEO of Compleat Software
-
News
09 Jul 2018
Excalibur keeps it local and acquires in Swindon
The firm is no stranger to using acquisition as a way of extending its reach but for its latest target has looked very close to home Continue Reading
By- Simon Quicke, Microscope Editor