Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
28 Apr 2025
Channel moves: Who’s gone where?
There have been moves in the past week at Cybit, Illumio, Warp Technologies, Bibby Financial Services and CMC Networks Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
28 Apr 2025
Five-minute interview: Marc Botham, Jamf
Marc Botham, general vice-president of channel and alliances at Jamf, shares personal insights into driving growth, building strong partner relationships, and his love for sailing Continue Reading
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News
21 Mar 2019
Incoming Nuvias boss clear on distributor's value
In the run up to his start date of next month the incoming boss at Nuvias already has ideas on what makes a successful distributor Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Mar 2019
Channel roundup: Who's gone where?
Another busy few days in the personnel departments across the channel with some fresh faces arriving Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Mar 2019
Channel roundup: Who's gone where?
There have been a mixture of personnel changes across the channel in the past seven days Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2019
Growing opportunities for women to make a difference
On International Women's Day some of those women working in the channel have talked of their experiences and urged others to follow their lead Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Mar 2019
Channel backing apprenticeships
It is National Apprenticeship Week and the channel is doing its bit to arm the next generation with the skills and opportunities to make a difference in the IT world Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Mar 2019
England gets nod as next CEO of Nuvias
Distribution veteran Simon England will take up the role at the start of next month at the EMEA wide VAD Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Mar 2019
Computacenter expands depth of European coverage
An acquisition of a Swiss reseller will provide the firm with a solid pipeline of business in the country Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Mar 2019
Vendors stepping up security training
Gartner has produced a list of trends for the year ahead and has noted that there has been a reaction to the ongoing skills crisis Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Mar 2019
Channel roundup: Who's gone where?
Lots of appointments this week as some firms shuffle their executive packs in the hunt for growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Mar 2019
UKFast opens doors to 100 more apprentices
The cloud specialist is ramping up its commitment to apprenticeships with plans to bring on board a significant number of new recruits Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
27 Feb 2019
Help us to help you – how the customer-first model helps you empower your business
We are in the middle of the fourth industrial revolution, with technologies such as the internet of things, data analytics, artificial intelligence and cloud-based business management tools a regular talking point. But technology alone won’t solve productivity bottlenecks and open new avenues for growth. There is a bigger picture that cannot be ignored – it starts with the customer Continue Reading
By- Thomas Honoré, Columbus
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News
25 Feb 2019
Channel roundup: Who's gone where?
Those hunting growth often look to bring on talent and this last week has been no different Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Feb 2019
Channel roundup: Who's gone where?
Another busy few days across the industry with some executives deciding now is the time for a fresh challenge Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Feb 2019
Channel roundup: Who's gone where?
It has been another few days of personnel changes in the industry as firm's of all shapes and sizes Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Feb 2019
Channel roundup: Who's gone where?
Another seven days and as usual there have been some moves made by those channel firms looking for a change in talent to drive growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
30 Jan 2019
CompTIA reveals the trends the channel must track
The industry organisation has pulled together its thoughts about what the rest of the year will hold Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Jan 2019
Channel roundup: Who's gone where?
Another busy few days in the channel with the revolving doors moving at a few firms that decided the time was right to bring in some fresh talent Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Jan 2019
NCC Group H1 update shares skills issues
The cyber security specialist has shared an interim first half update that exposes its issues with resources Continue Reading
By- Simon Quicke, Microscope Editor
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News
21 Jan 2019
Channel roundup: Who’s gone where?
As January chugs on, the appointments continue to rack up across all tiers of the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Jan 2019
Talent shortage now the top corporate concern
Digital transformation, GDPR, cloud and artificial intelligence all need skilled people, and the shortage of talent is a leading concern, according to Gartner Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jan 2019
CompTIA updates A+ certifications to inrease skill levels
The training organisation has updated its certifications to make sure those channel staff undergoing the exams come out with the most relevant skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Jan 2019
Channel roundup: Who's gone where?
There have been plenty of senior appointments made in the last few days in the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Jan 2019
Westcon rolls out technical support community
The distributor has reached out to those working in technical roles in the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
02 Jan 2019
War on talent set to escalate
The battle to get trained staff is going to get tougher as more emerging technologies go mainstream Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
02 Jan 2019
Insight 2019 technology predictions
Michael Guggemos, CIO of Insight, shares his thoughts about what will be the key issues for the channel in the months ahead Continue Reading
By- Michael Guggemos, CIO of Insight
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News
10 Dec 2018
Channel roundup: Who's gone where?
Banish thoughts of a Christmas slowdown in the recruitment world with plenty going on over the last week in the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Dec 2018
Channel roundup: Who's gone where?
Another busy seven days in the channel with a few weeks left in the year for some fresh faces to start to make an impression Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
28 Nov 2018
The IT security skills crisis and the Boniface Dike Test
The security skills gap is well known but as Nick Booth finds out it is not as easy as getting people trained to fill those vacancies Continue Reading
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News
20 Nov 2018
SME customers changing before the channel's eyes
Digital transformation is changing the SME customer base according to Ricoh and CIOs are struggling with it finds InterSystems Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Nov 2018
Channel roundup: Who's gone where?
Another busy few days in the channel with movement across all levels as firms get some fresh talent in while there is still some time to make a dent in Q4 Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Nov 2018
Exclusive Group increases cloud training options with Arcitura Education
The distributor has been signed up to provide cloud training from Arcitura Education Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Nov 2018
Channel roundup: Who's gone where?
Another week brings some fresh faces into senior roles tasked with increasing channel support and sales Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
09 Nov 2018
Enhancing the role of the channel essential for the tech industry
Ben Boswell, Vice President for Europe at World Wide Technology (WWT), discusses how vendors and the channel need to work together to ensure outstanding outcomes for customers Continue Reading
By- Ben Boswell, Vice President for Europe at World Wide Technology
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News
05 Nov 2018
Muller all set for top job at expanding MSP Timico
Former Daisy boss revealed as incoming CEO at managed service player just days after the firm strikes an acquisition Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Oct 2018
Exertis shuffles its management pack
The distributor has made a raft of changes to its management team to support its international ambitions Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Oct 2018
Skills gap causing issues for both employers and staff
Research from both CompTIA and Ingram Micro shows how the skills issue is impacting both those running IT firms and those wanting to work for one Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Oct 2018
CompTIA: Channel leaders must have one eye on the future
The industry organisation has used its UK community event to talk of the need to look to the future as well as the present Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
27 Sep 2018
Does the IT industry think diversity and Dyslexia Awareness is just for one week in October?
Amazon, the Prince’s Trust and Nuance all do their bit to make the IT industry more accessible. But is there really a diversity dividend wonders Nick Booth Continue Reading
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News
26 Sep 2018
Co-founder Dobson departs Cloud Distribution
The time was right for Scott Dobson to leave the firm he founded in 2009 for new ventures Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Sep 2018
Cisco EMEAR svp talks digital transformation and channel opportunities
The networking vendor has promoted its EMEAR partner boss into an svp position covering the region Continue Reading
By- Simon Quicke & Alex Scroxton
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News
21 Sep 2018
Channel roundup: Who's gone where?
What do Lenovo, NTT Security, Redstor and Red Box, to name a few, have in common? They have all recruited some fresh faces this week Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
20 Sep 2018
The need to keep women from falling out of the IT world
The discovery that women often fall into IT is one that got the attention of Billy MacInnes who hopes that more can be convinced to stay Continue Reading
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News
14 Sep 2018
Channel roundup: Who's gone where?
A fair few appointments have caught the eye with quite a lot of shuffling at the very highest levels of management in some cases over the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Sep 2018
Knowledge and speed the key to a channel chief's first 180 days
A guide to those looking to make an impact at a vendor in the channel management role has some advice about what to do in the first few months Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Sep 2018
Many in the UK channel looking at international expansion
The idea of setting up a bridgehead overseas appeals to a fair few people in the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Sep 2018
Tomlin in at Dell to run UK channel
The distribution veteran has been given the chance to make an impact at the vendor replacing Sarah Shields after she moved to a European role Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Aug 2018
CompTIA issues mixed channel report
The industry group has found that the channel is facing some constraints in its mission to grow Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
14 Aug 2018
Shouting over the gender gap
Things are being done but the shouting over the gender gap is far from over says Billy MacInnes Continue Reading
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News
10 Aug 2018
Channel roundup: Who's gone where?
Summer holidays might be in full swing but that does not stop the channel appointments coming thick and fast Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Aug 2018
NTT bringing comms, security and Dimension Data together
The Japanese based firm hopes that by bringing its various operations under one roof it can pitch harder for digital transformation business Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Aug 2018
Channel should use the summer to improve strategy planning
There is plenty that could be done in the summer weeks when business is traditionally that bit slower Continue Reading
By- Zach Emmanuel, Computer Weekly
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Feature
26 Jul 2018
Plugging the security skills gap
Government is doing its bit to raise the profile of the need for more cyber security skills but the IT industry is also picking up the baton and working hard to improve the situation Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Jul 2018
Channel roundup: Who's gone where?
A busy week with senior executives being appointed at a number of firms to help steer the ship and get more out of channel relationships Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Jul 2018
Customers don't have the skilled staff to man the security barricades
Gartner has warned that two thirds of users do not have the in house staff able to deal with security issues as the ongoing skills crisis continues to hit firms globally Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jul 2018
Channel roundup: Who's gone where?
Holidays are for wimps and those working in the HR departments across the channel never take a break with the appointments continuing to clock up Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jul 2018
Exertis brings in former Dell UK boss for next chapter
The distributor has made a change at the top as it looks for more growth with an industry veteran getting a chance to make a mark on the channel player Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
12 Jul 2018
Coming back to the channel: why it’s time to rethink reselling
Neil Robertson, CEO of Compleat Software, shares the motivation for the firm's re-engagement with the channel Continue Reading
By- Neil Robertson, CEO of Compleat Software
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News
09 Jul 2018
Excalibur keeps it local and acquires in Swindon
The firm is no stranger to using acquisition as a way of extending its reach but for its latest target has looked very close to home Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Jul 2018
Channel roundup: Who's gone where?
Board room, business development and cyber security were some of the job roles where firms chose to make some changes across the channel last week Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Jul 2018
Ingram signals modern workplace as a channel target
Research from the distributor and Microsoft exposes the struggles that IT directors are facing trying to satisfy staff demands for flexibility Continue Reading
By- Simon Quicke, Microscope Editor
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News
02 Jul 2018
Channel roundup: Who's gone where?
No time for applying the sun cream and firing up the BBQ for those working in personnel departments in the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Jun 2018
Channel could plug 'digital dexterity' gap
On World Productivity Day Gartner has warned that any companies are not in a position to deliver the sort of flexibility that staff are looking for Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Jun 2018
Change at the top of Comms-care
With the business now a fully functioning part of Ingram Micro the managing director has opted to leave the services specialist Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2018
Managed service sell-off last action for RedstoneConnect boss
Just weeks after the firm sold off its managed services and SI units the firm's CEO has decided it is time to move on Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2018
Channel roundup: Who's gone where?
Another busy week for personnel departments as more fresh faces arrive determined to shake things up for the better Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Jun 2018
Channel roundup: Who's gone where?
The quest for growth means the channel never sleeps and talent is always in demand leading to another busy few days of personnel moves Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
04 Jun 2018
CAE and i-Storage have something to market
A couple of British firms caught the eye of Nick Booth with both deserving recognition Continue Reading
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News
04 Jun 2018
Tech Data steps up security commitment
Distributor aims to double headcount in security operation and open a centre of excellence in Warrington Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
23 May 2018
Sainsbury Management Fellows is engineering your next breakthrough in the IT business
There is plenty of talk about reinvention and changing business models but there could also be something to doing some personal development Continue Reading
By -
News
21 May 2018
Channel roundup: Who's gone where?
Another busy time in the channel with various executive moves being made over the last seven days Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 May 2018
Channel roundup: Who's gone where?
Time for some of the industry veterans to shine as their knowledge is in high demand in firms operating across the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
10 May 2018
Exertis expands into electricals
The distributor has hired a former Argos staffer and revealed intentions to build a reputation in the small domestic appliance market Continue Reading
By- Simon Quicke, Microscope Editor
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News
02 May 2018
Claranet adds Azure depth with Union buy
The managed services player is again hitting the headlines for making an acquisition to bolster its cloud offering Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 May 2018
Exclusive Group makes key hire to support growth plans
Just a few weeks after getting backing from a private equity player the distributor has made an appointment that will support geographic expansion plans Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
26 Apr 2018
If you hated GDPR you may like the African Continental Free Trade Area
For those struggling with GDPR there is a new $2.5 trillion target market that Nick Booth thinks is worth looking into Continue Reading
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News
24 Apr 2018
Ambitious Nuvias cuts ribbon on Woking HQ
The distributor has pointed to its move as being evidence of its growth ambitions across EMEA Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Apr 2018
Channel roundup: Who's gone where?
All change at the top of Tech Data and plenty of movement in the security world in another week of people starting fresh chapters in their channel careers Continue Reading
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Opinion
17 Apr 2018
GDPR: securing data is more than just a technology fix, it’s about understanding human behaviour
Neal Lillywhite, VP EMEA Channel at Forcepoint, argues GDPR is about people and processes as well as technology Continue Reading
By- Neal Lillywhite, VP EMEA Channel at Forcepoint
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News
16 Apr 2018
Channel roundup: Who's gone where?
Another busy week in the channel as some fresh faces join various resellers and vendors to try and keep the growth flowing Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Apr 2018
Channel roundup: Who's gone where?
Another busy seven days in the channel with movement at all levels as fresh blood is ushered into senior roles Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Apr 2018
Microsoft rings in the changes to support devices
Partners have a new organisation management chart to get to grips with as the firm looks to split the teams running Windows and devices Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Apr 2018
CompTIA acquisitions add training muscle
The training specialist has made a couple of acquisitions that should give it much more depth in its ability to provide training to IT professionals Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Mar 2018
Infrastructure skills shortage causing users problems
Infrastructure and organisation skills are changing and plenty of users are failing to keep up with the different demands being put on staff Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Mar 2018
Regulations, budget and culture holding back growth
Ricoh Europe continues its research into customers with a look at what is holding back further investment in digital transformation Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Mar 2018
Channel roundup: Who's gone where?
More movement in the channel with boards being strengthened, consultancy departments padded out and R&D getting a boost Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
09 Mar 2018
Making the right exit
Those considering leaving the industry and selling up need to think about the value of their firm and make sure they get the exit strategy right Continue Reading
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Opinion
08 Mar 2018
Women in Tech – How long can we wait?
Inspiring the next generation into IT is clearly important, but says Zoe Cunningham, Managing Director, Softwire, the skills gap and gender imbalance will never be addressed without some radical thinking Continue Reading
By- Zoe Cunningham, Managing Director, Softwire
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News
08 Mar 2018
More work to be done to increase gender diversity
Senior industry figures have called for more diversity on International Women's Day Continue Reading
By- Simon Quicke, Microscope Editor
- 27 Feb 2018
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News
26 Feb 2018
Channel roundup: Who's gone where?
Another week and more moves across the channel as firms look to land the best talent to drive forward growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Feb 2018
Dell EMC steps up support for digital transformation skills
The vendor has rolled out a series of certifications aimed at arming people with the right skills to navigate some of the cloud and security issues that many customers are dealing with Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Feb 2018
Phoenix Business Solutions shuffles senior management pack
It's all change at the top of the legal IT specialist as the CEO moves on to another opportunity Continue Reading
By- Simon Quicke, Microscope Editor
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News
21 Feb 2018
Skills gap still causing concerns
Those hoping that this year would see an easing of the skills gap are going to be disappointed Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Feb 2018
Channel roundup: Who's gone where?
If there is a trend this week it is in vendors looking to install fresh channel leadership to get more partner growth Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
19 Feb 2018
The rise of the millennials
The rise of millennials will drive disruption and innovation in the channel points out Steve Bailey, commercial director of Agilitas Continue Reading
By- Steve Bailey, commercial director of Agilitas
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News
14 Feb 2018
Ricoh finds digital transformation a growing SME concern
Seeking out technology that can increase business agility is not an ambition that is confined just to the enterprise end of the market Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Feb 2018
What’s TechUK’s most inspiring data science story - Harry Potter, Mission Impossible or Susan Bowen?
Nick Booth gets inspired talking about programming, coding and the next generation with Susan Bowen, VP and general manager at Cogeco Peer 1 Continue Reading
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Opinion
13 Feb 2018
Setting up a business is like jumping out of a plane at 12,000 feet
When he decided to set up his own business the IBC Group it reminded Ian Birch of the feelings he had when skydiving Continue Reading
By- Ian Birch
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News
12 Feb 2018
Channel roundup: Who's gone where?
They say that talent will rise to the top and a fair few firms have been creaming off the best of the best over this last week Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
12 Feb 2018
Innovate or die?
The well worn phrase has Billy MacInnes wondering if it is still as popular as it once was in the channel Continue Reading