Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
14 Mar 2025
Channel catch-up: News in brief
Developments this week at Exertis Supplies, Softcat, Konica Minolta Business Solutions, Fivetran, SUSE and Centreon Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Mar 2025
SCC steps up sustainability efforts
Channel player SCC works to share more emissions data with customers and provide asset disposal for those looking to upgrade devices to Windows 11 Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Nov 2022
SCC Academy launched to boost digital skills across Midlands
Channel player invests in training hub to give thousands the chance to gain digital skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Nov 2022
Channel round-up: Who’s gone where?
A round-up of some of the notable personnel moves made across the industry in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
04 Nov 2022
MicroScope: Elevate security to minimise risk
Security remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation Continue Reading
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News
01 Nov 2022
Highgate IT Solutions makes four-day week permanent
After a six-month trial, the results are in and the benefits of working a four-day week are clear for Highgate IT Solutions Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Oct 2022
Channel roundup: Who’s gone where?
Another busy week in the industry as moves are made to gain expertise to support growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Oct 2022
MicroScope at 40: Antonio Neri, HPE
President and CEO of HPE shares his thoughts about the past and future of the channel as MicroScope marks its 40th anniversary Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Oct 2022
Softcat continues to push sustainability efforts
Firm’s CFO and designated next CEO provides an update on the channel player’s progress Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
19 Oct 2022
How can business manage the financial cost of rail strikes?
Colin Dean, major accounts director at M-Files, offers some advice for those struggling with the transport strikes Continue Reading
By- Colin Dean, major accounts director, M-Files
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News
19 Oct 2022
Canalys: Partners have the power
The channel has got to a size and a position where it is a serious industry in its own right – and that will have an impact on ecosystem relationships Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Oct 2022
Channel round-up: Who’s gone where?
The usual busy week across the industry as some fresh talent is brought aboard to drive growth Continue Reading
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News
17 Oct 2022
Goodbye Tech Data, hello TD SYNNEX
With the merger completed, the rebranding of the distributor takes effect across most of the world Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
17 Oct 2022
Five-minute interview: Dominic Pierce, Cisco
The latest to share more details about themselves is Cisco’s UK channel lead Continue Reading
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Feature
11 Oct 2022
May the fourth be with you as you enter the final quarter with cautious optimism
The last three months of the year represent the busiest time for the channel as targets are aimed for and the year goes down as a success or failure Continue Reading
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News
03 Oct 2022
Channel roundup: Who’s gone where?
It’s been another busy week on the personnel front across various parts of the channel Continue Reading
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E-Zine
03 Oct 2022
MicroScope: 40 years of MicroScope
As we celebrate MicroScope’s 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions Continue Reading
- 30 Sep 2022
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Feature
30 Sep 2022
The channel: Four decades of change
To celebrate MicroScope’s 40th anniversary, we ask channel leaders to reflect on the changes seen over the past four decades – a shift to software, and the emergence of the managed service provider and the cloud are among the highlights Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
28 Sep 2022
The channel journey
Ian French looks back over the evolution of the channel and shares his thoughts about those changes and some of the developments to come Continue Reading
By- Ian French, CEO, Siceo
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News
23 Sep 2022
Change at the top at Content+Cloud
Fresh CEO comes in as former incumbent heads to a role at parent company with brief to look for further growth across Europe Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
23 Sep 2022
A history of MicroScope
As MicroScope celebrates its 40th anniversary, we look back and tell the story of the publication itself, with some industry memories of what it has meant to its readers Continue Reading
By- Anton Allegranza Quicke
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Feature
22 Sep 2022
Five-minute interview: Roger Whittle, Jigsaw24
In the latest profile interview, we find out a bit more about the CEO of Jigsaw24, Roger Whittle Continue Reading
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News
05 Sep 2022
Channel roundup: Who’s gone where?
The moves across the industry that caught the eye over the past seven days Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Sep 2022
Paul Eccleston lands Exclusive Networks UK&I MD role
Distributor fills vacant leadership position with an experienced figure who has a strong channel background Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
01 Sep 2022
MicroScope: The green agenda
Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation Continue Reading
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News
25 Aug 2022
Gaining ESG skills a rising motivation for M&A activity
The need to have a good story around environmental, social and governance (ESG) is driving more mergers and acquisitions Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Aug 2022
Channel roundup: Who’s gone where?
Another busy week on the personnel front, with moves across the industry continuing Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Aug 2022
The Westcon-Comstor apprentice experience
The experience of an apprentice who has gone through Westcon-Comstor’s programme underlines how important the apprenticeships are to attracting the next generation of talent Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Aug 2022
Channel roundup: Who’s gone where?
The channel does not take the summer off, and the personnel moves continue to stack up as we move into August Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
03 Aug 2022
How can the UK channel handle currency fluctuations, potential price rises and inflation?
There are challenges in the market and the channel is having to deal with some difficult economic issues Continue Reading
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Opinion
02 Aug 2022
That channel and vendor relationship really matters
The channel is all about relationships and the latest insights from CompTIA have underlined that Continue Reading
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News
01 Aug 2022
Channel round-up: Who’s gone where?
The personnel moves continue to stack up, even as many head to the beach and enjoy a summer break Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Jul 2022
Nolan gets the chance to run Westcon-Comstor UK&I
Long-term staffer has worked through the ranks to get to the pinnacle of the UK organisation at distributor Westcon-Comstor UK&I Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Jul 2022
Channel roundup: Who’s gone where?
Another seven days that included some interesting personnel moves across the channel Continue Reading
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News
18 Jul 2022
Heat sends workers home but more training on video comms needed
The extreme temperatures have again triggered a call for home working, but as Sharp has discovered, many SMEs are still adapting to how that works Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jul 2022
Microsoft gives Dezen channel chief role
Months after former incumbent left the business, the vendor has made its choice for who will be at the helm of the partner organisation Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Jul 2022
Westcon-Comstor boss increases support for partners and staff
Distributor’s chief executive plans to ramp up partner support this year and is taking steps to protect staff from the cost-of-living crisis Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jul 2022
Softcat outlines CEO succession plan
Channel player Softcat reveals that current boss Graeme Watt will leave that position in August next year Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Jul 2022
Channel roundup: Who's gone where?
The industry never stands still, and talent helps grease the wheels of growth and innovation, as we see in this week’s ‘Who’s gone where?’ Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Jul 2022
Channel roundup: Who's gone where?
A busy seven days across the channel as executives are hired and positions are filled across various organisations Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
01 Jul 2022
MicroScope: The slow march to Windows 11
It's taken a while, but the latest Microsoft OS is having an impact – read all about the journey to Windows 11, as well as the uptake of co-innovation and co-creation strategies in the channel, and Broadcom's acquisition of VMware Continue Reading
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News
27 Jun 2022
Channel roundup: Who’s gone where?
Reaching out for experience is the theme of the week as some executives with impressive CVs start fresh roles Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Jun 2022
Tech Data shares its position on the future of work
Distributor refurbishes Bracknell and Basingstoke offices with the emphasis on flexibility and collaboration Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2022
SAP launches partner training initiative
Vendor SAP aims to help reduce the skills gap and provide partners with access to a fresh wave of skilled individuals Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Jun 2022
Five-minute interview: Kit Kyte, Checkit
MicroScope talks to Kit Kyte, CEO at intelligent operations platform CheckIt, to discover what makes him tick and what his opinions are surrounding remote working and technology Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
10 Jun 2022
MicroScope: A return to face-to-face meetings
With the world emerging from the pandemic, what role does the personal event and face-to-face meetings hold in business? Also read about the next step for the future of collaboration and communication services, and why there needs to be greater diversity across the channel Continue Reading
- 09 Jun 2022
- 09 Jun 2022
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News
09 Jun 2022
DataSolutions and ANS Group both talk growth
Channel players share insights into their performance and ambitions for the future Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Jun 2022
Sage lifts lid on channel skills concerns
Vendor shares research that reveals the channel is looking to bolster expertise to support customers as well as their own businesses Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Jun 2022
Exclusive Networks and Ingram back cyber skills coalition
Distributors among those that have signed up to support efforts to arm more students with cyber security skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 May 2022
Google Cloud kicks off UK pilot to boost skills across partner ecosystem
The hyperscaler is offering under-represented groups and those who might have missed out on further education a chance to learn valuable cloud skills and secure jobs in the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
10 May 2022
The importance of face-to-face
The pandemic denied the channel the chance to see customers and each other and raised the question: how important is that in the digital age? Continue Reading
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Opinion
10 May 2022
Striving for gender equality in the technology industry
Vesela Nikolova, Bulgarian centre director at Amdaris, shares her thoughts on the need for greater diversity across the tech industry Continue Reading
By- Vesela Nikolova, Bulgarian Centre Director at Amdaris
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News
03 May 2022
Channel round-up: Who’s gone where?
A fresh CEO at Daisy Group is among the personnel changes announced in the first few days of May Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Apr 2022
Computacenter races ahead with sustainability goals
Firm updates its progress on carbon targets and indicates it is ahead of schedule as measures it has taken to reduce emissions start to deliver Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Apr 2022
Channel moves: Who's gone where?
A few moves have been made in the channel over the past working week as the hunt for growth continues Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Apr 2022
Civo moves to four-day working week
Cloud player Civo becomes one of the first to offer staff the option of a four-day working week after a successful trial Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Apr 2022
Earth Day: The channel can make a difference
As the focus settles on caring for the planet, the channel is being given opportunities to do its bit to help improve the situation Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Apr 2022
Graham Jones retires from Exclusive Networks
Industry veteran deems the time is right to step back from the day-to-day and concentrate more time on family and golf Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Apr 2022
Nuvias: Channel positive on growth but divided on hybrid working
Distributor Nuvias shares its latest research into the state of the UK channel, with mixed views around hybrid working Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
01 Apr 2022
MicroScope: Can life ever really be simple for partners?
In this issue, discover whether simplifying programmes and interactions with partners is achievable, and what barriers stand in the way for vendors looking to make life easier. Also read about why reskilling in a post-pandemic world is key to boosting industry, and learn about what to expect from the manufacturing sphere over the next year Continue Reading
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News
28 Mar 2022
Channel roundup: Who's gone where?
Another busy week, with senior positions getting filled and boardrooms opening to some fresh faces Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
24 Mar 2022
Five-minute interview: Scott Walker, Illumio
The senior director of channel and alliances, EMEA at Illumio is the latest to share some personal insights in our five-minute interview slot Continue Reading
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News
21 Mar 2022
Tech Data adds diversity group to increase inclusion
Distributor continues with its commitment to make all staff feel included and in the business Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
17 Mar 2022
Trying to fill the ever elusive skills gap
Skills has been a problem for a long time, and it’s led to Billy MacInnes wondering if it can ever be sorted Continue Reading
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Opinion
15 Mar 2022
The quiet revolution
The channel is starting to act decisively on diversity, equity and inclusion. David Watts, managing director of Tech Data, UK and Ireland, explains why he thinks this is important Continue Reading
By- David Watts, managing director, Tech Data, UK and Ireland
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Opinion
15 Mar 2022
Customers are demanding sustainability from channel partners
Caring about the planet is not just a nice thing to do but something that Karlton Gray, channel director at Schneider Electric UK & Ireland, believes the channel needs to do to continue to attract business Continue Reading
By- Karlton Gray, Channel Director, Schneider Electric, UK & Ireland
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News
15 Mar 2022
Highgate IT Solutions trials four-day working week
Channel player Highgate IT Solutions is on the brink of a pilot to investigate if changes to the structure of work could benefit employees Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Mar 2022
Channel roundup: Who’s gone where?
Another smattering of executive moves across the industry this week as firms welcome in some fresh blood Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Mar 2022
How to reconfigure the IT industry
Nick Booth catches up with Ciara Campbell, senior security engineer at Tenable. , to get her take on the changing world of the security industry Continue Reading
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Feature
11 Mar 2022
Five-minute interview: Sam Linford, Deep Instinct
This time around, the vice-president of channel and MSSP for EMEA at Deep Instinct, Sam Linford, takes the questions Continue Reading
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News
09 Mar 2022
Microsoft UK partners on path to net zero
Vendor shares research that indicates the vast majority of its channel base are aiming to hit government sustainability targets Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2022
IWD: Channel has made progress, but there is more to be done
Diversity across the industry has improved, but women working across the channel say that efforts to drive positive change must continue Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Mar 2022
Channel roundup: Who's gone where?
Another week with people embarking on fresh chapters in their careers across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Mar 2022
Channel advised to reach out for help with sustainability
Trying to get into a carbon neutral position can be a daunting prospect, but an expert in the field advises leaning on support that will come from the partner ecosystem Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
04 Mar 2022
MicroScope: Taking the steady approach to becoming an MSP
In this issue, take a closer look at the risks and pitfalls on the journey to becoming a manages services provider, read about expected ongoing change and consolidation in the year ahead, and discover what experts have to say on the skills and supply chain shortages Continue Reading
- 03 Mar 2022
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Feature
03 Mar 2022
Five-minute interview: Matt Halsey, Cyren
The senior director of sales for EMEA and APAC at Cyren gives us a bit more of an insight into his life Continue Reading
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News
02 Mar 2022
Logicalis: The role of the CIO has changed
There will be no going back to the world we all knew prior to the pandemic, with customers now looking for support delivering ever-faster innovation Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Mar 2022
CompTIA bolsters data training
Organisation reacts to growing market need for better understanding of data as it launches the first of four certifications in this area Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Feb 2022
Channel roundup: Who's gone where?
The job moves keep coming as firms reach out for talent to help support growth ambitions Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
23 Feb 2022
Channel tech predictions for a hybrid working future
Nick Offin, head of sales, marketing and operations at Dynabook Northern Europe, shares some thoughts about the opportunities that are emerging for the channel Continue Reading
By- Nick Offin, head of sales, marketing and operations, Dynabook Northern Europe
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News
21 Feb 2022
Channel roundup: Who's gone where?
Another busy week across the industry, with several high-profile positions getting filled Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Feb 2022
Channel roundup: Who’s gone where?
A roundup of some of the personnel changes in the past working week includes some senior appointments Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Feb 2022
Tech Data UK boss navigating through shortages, skills and inflation issues
An insight into what topics are on the mind of David Watts will echo across others in channel leadership positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Feb 2022
Kyocera Document Solutions boss calls for carbon negative to be the goal
Print player’s UK CEO argues that aiming to be carbon neutral through offsetting does not go far enough on the sustainability issue Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
03 Feb 2022
Five-minute interview: Anton Shelepchuk, Nakivo
The vice-president of worldwide sales at the data protection and recovery software player shares some personal insights, including his teen dream of becoming a professional footballer and some investment advice that he was wise to ignore Continue Reading
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News
02 Feb 2022
My channel take: Jeremy Nicholls, Neustar Security Services
Neustar executive, Jeremy Nicholls, shares his channel career story and his thoughts about what the future holds Continue Reading
By- Simon Quicke, Microscope Editor
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News
01 Feb 2022
Nuvias joins the GTDC ranks
Distributor joins the Global Technology Distribution Council, an organisation dedicated to promoting the value of members Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Jan 2022
Neil MacDonald steps into HP UK&I channel role
HP looks within the company for its next country channel head as it aims towards further growth to be generated across its partner base Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Jan 2022
Channel roundup: Who's gone where?
The regular catch-up on personnel moves highlights quite a few senior changes Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Jan 2022
Channel roundup: Who's gone where?
A mixture of promotions and reaching out to fresh talent continues as firms across the industry look for talent Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Jan 2022
Bay steps into Ingram CEO role as Monié calls time on tenure
Changes at the top for distributor as long-serving CEO moves into a executive chairman position Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jan 2022
First post-merger numbers show revenue growth at TD Synnex
Distribution giant shows it has benefited from getting bigger and has plans to continue that momentum in 2022 Continue Reading
By- Simon Quicke, Microscope Editor
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News
10 Jan 2022
Murphy departs for NTT and Boxall steps into her Tech Data role
Changes coming at the end of the month as experienced distribution executives start fresh chapters Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Jan 2022
Five-minute interview: Rob Billington, Netwrix
Rob Billington, head of channel EMEA and APAC at Netwrix, shares with us his wanderlust, repeated brushes with death and a love of pudding Continue Reading
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News
06 Dec 2021
Channel roundup: Who's gone where?
It’s been another busy week with personnel moves across the industry as firms look to bolster their management teams Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Dec 2021
Workflow player monday.com seeks UK channel growth
Firm has cut the ribbon on a London HQ and is keen to increase partner numbers and revenues coming through the channel Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
06 Dec 2021
Five-minute interview: Michelle Seifert, ATTO Technology
This time around, we put the questions to Michelle Seifert, international sales executive for ATTO Technology Continue Reading
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E-Zine
03 Dec 2021
MicroScope: Valuing the MSP
In this month’s MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now Continue Reading