Software-as-a-Service (SaaS) Applications
With cloud computing taking off, the most common starting point for most customers with the cloud is through the use of Software-as-a-Service (SaaS) applications that offer a more flexible choice for customers looking to pay for their applications on a pay-as-you-go basis. With most vendors now offering SaaS options, this part of the site will offer the latest news and analysis about the market.
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E-Zine
04 Jul 2025
MicroScope: Navigating through uncertainty
In this issue, learn about how to navigate the multitude of challenges facing the channel today, from global politics to economics and skills. Also, discover why platforming could be the solution to speed and cost woes, and learn all about BT Wholesale’s approach to the switch to digital Continue Reading
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E-Zine
02 May 2025
MicroScope: Getting partner programmes right
Partner programmes promise support and benefits, but there’s a real need to recognise true value and reward channel players that go the extra mile. Also read about encouraging partners to make the move away from PSTN, and how it’s time for a rethink on refurbished tech Continue Reading
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News
25 Apr 2025
Channel catch-up: News in brief
Developments this week at Datatonic, Parallels, Central Technology Group, Cowbell and FiberLocator Continue Reading
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News
04 Apr 2025
Qualys exposes cloud and SaaS risks
Channel opportunity to help customers struggling to manage their cloud and hosted environments Continue Reading
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News
11 Mar 2025
SailPoint expands MSP programme
Security player widens the customer base its managed service provider partners can go after Continue Reading
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E-Zine
07 Mar 2025
MicroScope: Why the channel can make a difference to the public sector
In this issue, discover how the channel can assist the public sector with IT projects in the wake of the devastating NAO report outlining government IT failures. Also read about AI’s potential to uplift the economy, and find out Weston-Comstor’s ambitions for the coming year Continue Reading
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News
17 Feb 2025
Channel moves: Who’s gone where?
Last week saw ATSG solidify its management structure after the Evolve IP merger, plus some personnel moves at BCS, Fivetran, Armis and Rimes Continue Reading
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E-Zine
01 Nov 2024
MicroScope: MSPs are the future
The managed service model has swept the channel in recent years and looks like the approach for the long term – but does it need to change? Also, read about how to best prepare for an AI-driven future, as well as celebrate e92plus’s 35 years as a distributor Continue Reading
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E-Zine
06 Sep 2024
MicroScope: Embracing the AI opportunity
In this issue, we look at how the channel is reacting to AI, share advice for those looking to harness the technology, and explore how MSPs can help customers to optimise AI investments Continue Reading
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E-Zine
03 May 2024
MicroScope: The challenge of our time
In this issue, explore what you can do to help customers on their net-zero journeys as sustainability grows in importance in the boardroom. Also read up on the benefits of refurbished kit, and learn how Tech Channel Ambassadors are promoting careers to young people and reskillers Continue Reading
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News
08 Feb 2024
IBM expands AWS marketplace programme to UK
IBM’s experiences running AWS offering in the US has given it the confidence to move to the next phase and introduce it to a number of European countries Continue Reading
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E-Zine
05 Jan 2024
MicroScope: Things are looking up for 2024
In this issue, catch up on what experts predict for the year ahead in the channel business, as well as a look back on 2023. Also, read about upcoming areas for growth and the importance of understanding cloud reselling to demystify customer needs Continue Reading
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Feature
27 Dec 2023
The top 10 channel themes of 2023
What were the main areas of interest in the past 12 months? This handy list of the top 10 should jog memories, stir debate and garner some agreement across the channel Continue Reading
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E-Zine
01 Dec 2023
MicroScope: What does the future hold for Industry 5.0?
In this issue, we explore the future of Industry 5.0 to discover whether it’s truly a tech revolution or just the next step in what has been promised since Industry 4.0. Also learn more about the risks and impacts of generative AI on data compliance and compliance, as well as seven steps you should take to engage customers while providing services Continue Reading
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News
08 Nov 2023
NTT Data strengthens SAP channel position with Sapphire
Tie-up will provide greater coverage of the mid-market customer base and provide more geographical reach Continue Reading
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Opinion
11 Oct 2023
An Introduction to Microsoft 365 Copilot
Richard Hutchings, chief technology officer at Littlefish, shares some thoughts on the potential offered by the technology Continue Reading
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News
05 Oct 2023
Canalys: Channel involvement with marketplaces will grow
Rather than bypassing partners, the penny is dropping that involving more will add more value and help meet a wider range of customer demands Continue Reading
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News
05 Oct 2023
Schneider Electric hands partners sustainability SaaS
Vendor continues to support partners with tools to identify, measure and ultimately reduce carbon emissions Continue Reading
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News
27 Sep 2023
BNZSA cuts ribbon on marketing as a service offering
Firm is looking to help improve channel marketing efforts with a concierge service that will provide high levels of support Continue Reading
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News
25 Sep 2023
Software spending getting chief financial officer scrutiny
The cost of SaaS tools is getting attention from those that have the power to tighten budgets Continue Reading
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E-Zine
01 Sep 2023
MicroScope: Channel pushes on against the odds
In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job Continue Reading
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E-Zine
07 Jul 2023
MicroScope: The pressure to deliver
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics Continue Reading
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E-Zine
02 Jun 2023
MicroScope: Take a balanced approach to security
In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not Continue Reading
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News
29 Mar 2023
IT system issues hit RM numbers
Rolling out a fresh system caused problems for RM, but executives stress that the educational specialist remains in a strong position Continue Reading
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E-Zine
01 Mar 2023
MicroScope: Steering the storage market
In this issue, read all about how the storage world is continuing to evolve as it looks to the cloud, security and ESG compliance requirements. Also discover six steps to making your business more sustainable and read about how IBM’s channel boss is set to make a difference. Continue Reading
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News
02 Feb 2023
Trustmarque starts mid-market growth plan with Livingstone buy
Firm talks of taking the first step as it signals ambitions to make a greater impact in the UK Continue Reading
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E-Zine
09 Jan 2023
MicroScope: Channel themes for 2023
In this month’s ezine, we provide a guide to the main areas of focus for the channel in the year ahead, with security, sustainability and hybrid working already standing out as major themes. We also look at what makes a good partner incentive programme. Read the issue now. Continue Reading
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E-Zine
02 Dec 2022
MicroScope: Dealing with rising prices
With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent Continue Reading
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News
28 Nov 2022
RM slims down with MIS sale
Education player continues to review the business as it looks to put itself in a position to support schools Continue Reading
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News
17 Nov 2022
IGEL pulls plug on thin client hardware
Firm will focus on software going forward as it reveals it will no longer sell hardware from the end of the first quarter of 2023 Continue Reading
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E-Zine
03 Oct 2022
MicroScope: 40 years of MicroScope
As we celebrate MicroScope’s 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions Continue Reading
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Feature
30 Sep 2022
The channel: Four decades of change
To celebrate MicroScope’s 40th anniversary, we ask channel leaders to reflect on the changes seen over the past four decades – a shift to software, and the emergence of the managed service provider and the cloud are among the highlights Continue Reading
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Opinion
29 Sep 2022
UK systems integrator aims to untangle Ukraine supply chain
Nick Booth catches up with someone who has the answers to making trade across borders happen more smoothly, with it being pitched as an answer to help Ukraine ease the flow of grain exports Continue Reading
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E-Zine
01 Sep 2022
MicroScope: The green agenda
Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation Continue Reading
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News
29 Jul 2022
Pandemic has changed the SaaS sales process
The channel has a small window to pitch in and needs to make sure it is prepared if it is going to be successful Continue Reading
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Feature
01 Jul 2022
Five-minute interview: Tim Britt, Dropbox
MicroScope talks to Tim Britt, Dropbox’s director of sales and channel for Central Europe, about what his thoughts on the channel and what gets him up in the morning Continue Reading
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E-Zine
06 May 2022
MicroScope: Charging at SME security challenges
With cyber threats growing, SMEs have to improve their security position, and the channel is best placed to support that aim. Read all about improving security, how sustainability is more important than ever in channel conversations, and the impact of hybrid working Continue Reading
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E-Zine
01 Apr 2022
MicroScope: Can life ever really be simple for partners?
In this issue, discover whether simplifying programmes and interactions with partners is achievable, and what barriers stand in the way for vendors looking to make life easier. Also read about why reskilling in a post-pandemic world is key to boosting industry, and learn about what to expect from the manufacturing sphere over the next year Continue Reading
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E-Zine
04 Mar 2022
MicroScope: Taking the steady approach to becoming an MSP
In this issue, take a closer look at the risks and pitfalls on the journey to becoming a manages services provider, read about expected ongoing change and consolidation in the year ahead, and discover what experts have to say on the skills and supply chain shortages Continue Reading
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News
02 Mar 2022
PIM player Electrika in channel-building mode
SaaS player is looking to extend its reach by increasing its channel base across the UK Continue Reading
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Feature
14 Feb 2022
Balancing the risks as an MSP
There is a growing trend among partners in converting into managed service providers – but are there risks to this approach that the channel needs to be aware of? Continue Reading
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Opinion
14 Feb 2022
Predictions for the manufacturing industry in 2022 and beyond
Jason Chester, director of global channel programmes at InfinityQS, provides his thoughts on what we can expect to see from the manufacturing industry over the next 12 months and beyond Continue Reading
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News
26 Jan 2022
SCC extends HMRC deal
Channel player gets another five-year contract worth £91m to continue to work with the government’s tax department Continue Reading
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E-Zine
07 Jan 2022
MicroScope: Squaring up to ransomware
In this issue, discover how to best fend off the ever-increasing threat of ransomware, learn what the next stage of the data warehouse could be, and find out what leading channel experts believe awaits the industry in the year ahead Continue Reading
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E-Zine
03 Dec 2021
MicroScope: Valuing the MSP
In this month’s MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now Continue Reading
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News
05 Nov 2021
Channel petition urges Microsoft to reconsider 365 price changes
Momentum in the partner community is gathering around attempts to get Microsoft to review its planned Office 365 price increase Continue Reading
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E-Zine
05 Nov 2021
MicroScope: Scaling the skills shortage
Navigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years Continue Reading
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E-Zine
01 Oct 2021
MicroScope: Choosing a channel career
In this issue, we explore whether more partners equals better business, and take a closer look at how IT consumption is changing thanks to subscription services. Also read a special feature looking into whether the channel offers good prospects for school-leavers hoping to start on a career path that could make a difference Continue Reading
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E-Zine
03 Sep 2021
MicroScope: Stepping forward after Covid
In this issue, discover what the lasting impact of Covid-19 is likely to be as the channel emerges into a post-pandemic world. Also discover more about disaster recovery for SMEs and how best to make a plan to protect your business, and read about an uptick in cloud-based contact centre-as-a-service solutions Continue Reading
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E-Zine
02 Jul 2021
MicroScope: Life on the edge
With opportunities around edge computing on the up, we ask experts to weigh in on how the channel can approach using the tech to its advantage. Also discover how to encourage employees to take cyber security lessons seriously, and how collaboration is key to growth this year Continue Reading
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E-Zine
04 Jun 2021
MicroScope: A hybrid working world
With hybrid working set to become the norm as the world starts to return to a more normal footing post-Covid, we look at how businesses are preparing for the new world of work. Also discover how to tackle the sustainability challenge, and have some key questions answered around handling bottlenecks caused by large volumes of data Continue Reading
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News
20 May 2021
Fujitsu putting €3m into its channel programme
Vendor will use funds to support enhancements and increase rewards for partners that line up behind its strategic areas of focus Continue Reading
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News
11 May 2021
Workato builds a European channel
Automation specialist is investing in its platform infrastructure and expects that to translate to rising channel partner numbers Continue Reading
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E-Zine
07 May 2021
MicroScope: Exploring digital metamorphosis
Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape Continue Reading
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News
27 Apr 2021
BitTitan gives partners more targets with Perspectium buy
Acquisition gives cloud migration player greater access to ServiceNow world and its partners the chance to extend their reach Continue Reading
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E-Zine
09 Apr 2021
MicroScope: Chart course to Covid-19 recovery
Customers have had to react to changes caused by the pandemic, so what decisions have they made in the past year? In this issue, we explore how businesses have adapted to the new normal, different approaches to remote working, and take a look at the challenge of sustainability Continue Reading
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News
06 Apr 2021
Ultima CEO talks of digital strategy
With the recent deal for cloud services player Just After Midnight in the bag, Scott Dodds is looking ahead to carving out more digital transformation business Continue Reading
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E-Zine
05 Mar 2021
MicroScope: The 5G opportunity
Experts predict that 2021 is meant to be the year of 5G, but what does that mean for the channel? In this issue, discover what 5G technology could bring to the reseller community, learn about how smart buildings are influencing the way we live, and discover how remote working is shaping the way we work Continue Reading
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E-Zine
05 Feb 2021
MicroScope – February 2021: The forecast on channel security
MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predictions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working Continue Reading
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Opinion
18 Jan 2021
The cyber security channel – what’s in store for 2021?
Ben Richardson, head of channel EMEA at Forcepoint, shares his thoughts about what cyber security could look like in the year ahead Continue Reading
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News
14 Jan 2021
Distribution comes through pandemic year strongly
Record sales and a rapid response to the changing demands caused by the coronavirus pandemic helped the channel get through 2020 Continue Reading
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E-Zine
08 Jan 2021
MicroScope – January 2021: Looking to the future
In this issue of MicroScope, take a look at what the year ahead holds for the channel after a largely positive 2020. Also discover why IAM technology is so important for post-pandemic cloud computing, and what approaches are fundamental to finding business success Continue Reading
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Feature
21 Dec 2020
2020: A year of accelerated change in the channel
A look back over some of the main themes of a year that will be long remembered thanks to the pandemic Continue Reading
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News
17 Dec 2020
Subscription model predicted to increase
Those looking ahead have already tipped increases in flexible consumption models as one of the main features of 2021 Continue Reading
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E-Zine
04 Dec 2020
MicroScope: Reasons to be positive for 2021
In this issue, discover why the continued digital transformation trend means 2021 is looking good for the channel. Also read how business processes can be optimised by adding artificial intelligence to the mix, and how the channel is looking at the challenge of sustainability Continue Reading
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Podcast
01 Dec 2020
The channel in the pandemic, datacentres for investors – Computer Weekly Downtime Upload podcast
In this episode of the Computer Weekly Downtime Upload podcast, Simon Quicke joins Caroline Donnelly, Clare McDonald and Brian McKenna to discuss how the IT channel has fared in the pandemic, how datacentres have evolved as investment assets, STEM education for children, and data strategy at Guide Dogs Continue Reading
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News
20 Nov 2020
Automation driving the strategy at Ultima
Channel player has been a firm advocate of automation technology and is now sharing its expertise across the channel Continue Reading
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News
19 Nov 2020
Insight urges customers to examine costs closely before cutting jobs
Channel player is concerned customers are laying off IT staff when savings could be made elsewhere in the business Continue Reading
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News
19 Nov 2020
DWS snaps up Giacom
Cloud marketplace player Giacom sells up to Daisy-owned Digital Wholesale Solutions Continue Reading
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Opinion
18 Nov 2020
Why consultation helps IT service providers keep customers for longer
Managed service providers need to focus on the ‘partner’ aspect of their role, says Mav Turner, group vice-president of products for SolarWinds MSP Continue Reading
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News
06 Nov 2020
Centreon looks for UK growth via the channel
Software player shares an ambition to grow its business here and to do so by working with resellers and MSPs Continue Reading
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E-Zine
06 Nov 2020
MicroScope: Simplify the path to partner programmes
In this issue, discover how to navigate the complexity of channel partner programmes to best foster relationships, how business intelligence software is helping companies look beyond Covid-19, and why leaders are looking forward to 2021 Continue Reading
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News
03 Nov 2020
CDW Q3 numbers show coronavirus impact
Channel player saw corporate and SME sales dip as the recovery from the worst of the pandemic continued Continue Reading
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News
16 Oct 2020
‘As a service’ a critical part of the Nuvias strategy
The distributor is continuing to develop its services options for resellers in an area of the market that is gaining more attention Continue Reading
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News
14 Oct 2020
NetSuite upbeat over channel progress
Cloud ERP specialist has seen partner numbers increase in the 18 months since it launched its latest channel programme Continue Reading
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News
12 Oct 2020
Veeam will extend channel options with Kasten
The addition of container back-up options will give channel partners a wider solution to pitch, according to Veeam’s CTO Continue Reading
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News
12 Oct 2020
Nutanix looks for GSI growth
Pressure is increasing to demonstrate to customers that cost savings can be realised quickly, according to the GSI leader at Nutanix UK Continue Reading
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E-Zine
02 Oct 2020
MicroScope: Get in touch with remote network security
In this issue, find out how the security channel has been working to ensure the network safety of remote workers during the pandemic. Also read about how flash-based storage is being enhanced to include ground-breaking technology using helium and DNA, and discover how data is the key to encryption Continue Reading
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News
14 Sep 2020
Shift to home working exposes virtual app opportunity
Cameyo is signalling the chance for partners to add some value for those customers that are not prepared to go fully into a virtual desktop deployment Continue Reading
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E-Zine
04 Sep 2020
MicroScope: Reach out to resellers
In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about how 'hybrid working' is set to shape the future of the workplace Continue Reading
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News
02 Sep 2020
Quest picks up Microsoft gold partner Binary Tree
The two firms combined will be able to offer a greater depth of migration support to customers Continue Reading
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News
23 Jul 2020
Business Cloud growth drives Sage recurring revenues
Software player Sage is on a mission to become a SaaS player, and its third quarter update has indicated the progress made so far Continue Reading
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E-Zine
03 Jul 2020
MicroScope: MSPs lend a helping hand
In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging Continue Reading
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News
17 Jun 2020
Ingram Cloud Summit shares thoughts on the long view
Sessions at the distributor's virtual conference look beyond the current demands of the pandemic to what will be coming next Continue Reading
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News
12 Jun 2020
RM hopes trading will be boosted by schools reopening
Education specialist shares a first-half trading update that shows the impact of the coronavirus Continue Reading
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News
10 Jun 2020
IT pros struggling to juggle Covid-19 demands with innovation agenda
The current coronavirus crisis is making life increasingly difficult for those tasked with keeping the lights on at IT departments Continue Reading
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News
05 Jun 2020
Channel launches continue with XTECH and D|Ops Digital
A worldwide pandemic has not dampened the entrepreneurial spirit in the channel, with a couple of well-known figures choosing to strike out with startups Continue Reading
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E-Zine
05 Jun 2020
MicroScope: The surge in home working
The shift by many to home working has created opportunities and challenges for the channel as it looks to help customers through the changes. Also discover the importance of diversity in your workforce, and how Covid-19 is affecting IT events Continue Reading
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News
27 May 2020
BSA shares its vision for a remote working future
Software industry group has shared its expectations from governments to support workers both now and in the future Continue Reading
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News
19 May 2020
Highlight views channel as key to revenue expansion goals
Network monitoring player makes key hire with a brief to work with partners to significantly increase revenues Continue Reading
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Opinion
12 Feb 2020
Zero clients: The future of mobile security for the channel?
As cyber attacks and security breaches continue to grow, IT managers are seeking new ways to secure their critical business data. While thin clients have been a good option in the past, they have limited benefits for remote working. That is where zero clients step in Continue Reading
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News
07 Feb 2020
Avaya steers channel towards cloud and SaaS
Partner programme tweaked to encourage more subscription, SaaS and cloud sales alongside new launches Continue Reading
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Feature
05 Feb 2020
Cloud tops the menu in 2020, with helpings of HCI, security and 5G
We ask the channel what technologies and trends they see dominating in 2020 – cloud tops the list, with hyper-convergence, security and 5G also featuring Continue Reading
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E-Zine
03 Feb 2020
MicroScope: Power to transform
In this issue, MicroScope asks experts what to expect in 2020, and the channel shares why change is necessary to thrive in different business environments Continue Reading
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News
30 Jan 2020
Channel could benefit from SME Brexit bounce
With the UK just hours away from officially leaving the EU it looks like many SMEs are gearing up to start spending on tech Continue Reading
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Opinion
23 Jan 2020
IT security is broken: Six ways partners can help fix it
Many organisations have numerous non-integrated security point products installed across their enterprise, the management of which is a huge challenge. Here, we discuss how partners can help their customers to adopt a more holistic approach to security Continue Reading
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News
06 Jan 2020
LogicMonitor planning to invest in partners
It's been almost a full twelve months since the AIOps player launched its channel programme and it is looking to build on that over the course of 2020 Continue Reading
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Feature
02 Jan 2020
Channel predictions: Opportunities in AI, hybrid cloud, edge and security
Some of the great and the good in the industry have shared their predictions for what they expect in 2020 Continue Reading
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E-Zine
06 Dec 2019
MicroScope: Time for change
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider Continue Reading
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Opinion
04 Dec 2019
Why are software development houses switching to no-code?
No-code platforms for application development offer the advantages of speed and ease of use, and help firms escape developer skills shortages. Will the UK follow the Netherlands’ lead in taking up this approach? Continue Reading
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Opinion
22 Nov 2019
Opportunities and threats with Microsoft 365 Business Voice
The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading
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Feature
20 Nov 2019
How to improve customer experience
Billy MacInnes questions experts on what they’re doing to digitally transform the customer experience and asks what advice they have for channel partners Continue Reading