Diversity Think Tank: Divesting from inclusion is a tech business mistake

The role and importance of inclusion programs in business leadership 

If we are looking at tech businesses through a monetary lens, a diverse employee base tends to be more innovative, leading to measurable returns in profit. Why? The importance of diversity in thought cannot be overstated. It brings a variety of perspectives and ideas that drive creativity and problem-solving. 

When a company is composed predominantly of individuals from similar backgrounds, take all white males as an example, it limits the breadth of experiences and insights available to the business.

In fact, it has been proven that female entrepreneurs have a more pragmatic approach to business, with women being nearly three times as likely to collaborate with research institutions than male-led businesses, driving a more nuanced approach to business and innovation.

When you consider that 88.92% of the tech industry’s leaders are white men, you begin to understand how restrictive this landscape is for new ideas and collaborations.

Lack of diversity can stifle imagination and hinder the company's ability to adapt and grow. By hiring a diverse workforce, it enhances the company's ability to achieve its own goals by leveraging the unique strengths and viewpoints of its employees. A more rounded view can only benefit here.

Inclusion for everyone

It is important to highlight the pivotal role inclusion plays in business. Inclusivity means ensuring that everyone, including often-overlooked demographics like white male introverts, feels valued and part of the community.

The number of men in the US without any close friends increased fivefold since 1990. This translates to the tech industry today, with subsects of male employees feeling isolated and lonely at work. In 35 years, this should have changed, but the loneliness epidemic has only gotten worse.

By fostering effective inclusion practice, you are ensuring that all employees in your tech business have a supportive work environment where they feel valued and can produce their best work, helping them foster deeper relationships and work more efficiently as a team.

It’s also interesting to note the role inclusion is playing in talent development and retention. More than half of employees in the US believe inclusion is important for a business, and are more likely to stay with a company that supports and appreciates their individuality.

In contrast, where employees may feel undervalued, we can expect to see a talent drain, benefiting competitors who prioritise inclusion. 

Most importantly, many studies and surveys show that diverse teams with an inclusive culture are much more likely to be strongly collaborative, rather than competitive, further creating opportunities for better business outcomes. This is extremely important for our sector, where issues like AI skills gaps are beginning to emerge. It is vital to retain your best talent to meet these new demands effectively and intelligently.

Active solutions

To actively improve inclusion in tech workplaces, it's essential to foster an environment where open communication and empathy are prioritised. 

Managers should be trained to recognize and address the underlying causes of conflicts and misunderstandings by becoming an active member of their teams. Private discussions with employees can help managers better understand personal struggles and coach individuals towards more positive behaviours.

This approach not only helps in resolving immediate conflicts but also promotes a culture of understanding and respect. Encouraging employees to express their concerns privately and constructively will help prevent escalations.  It also creates a solid foundation for employees to build their own leadership skills.

Additionally, companies should establish clear guidelines for appropriate workplace communication. For example, while humour can be a valuable tool for engagement and team bonding, it must be used thoughtfully to avoid misunderstandings and offence. Providing training on inclusive language and the importance of considering diverse perspectives can help employees navigate sensitive topics more effectively.

Ultimately, the key to effective inclusion programs starts with a leadership team that understands the business value of a strongly inclusive corporate culture and who are willing to invest in the programs that help support it. 

By their example they will set the tone for their employees to emulate, and those employees will recognize the benefits that culture provides to everyone and help sustain it through their own actions.

After all, a successfully relaxed, humorous and inclusive culture is definitely the best possible outcome.

Closing thoughts 

Sociological cycle theory argues that events and stages of society and history generally repeat themselves in cycles. We are currently at a point where inclusion is being questioned, fuelled by the dated opinions of questionable leaders.

This is sadly abundant in the tech ecosystem, with several giants in the space rolling back their programs in response to the current yet dated “alpha white male” rhetoric.

This shouldn’t be the case.

Things will change and always do. Inclusion is essential to effective business innovation and leadership. Removing it would be a costly mistake that businesses will regret in the coming years. When you remove bias, you open up the conversation to many more avenues for opportunity.