Voice over IP (VoIP) Services
Voice over IP (VoIP) technology allows network users to run voice calls or other multimedia sessions over an IP network. This market has boomed in recent years as businesses try to drive down their expenses, and for a communications reseller, being able to offer secure, high-quality VoIP services has become an essential requirement.
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News
21 Apr 2025
Unethical practices in telecoms channel called out
Hidden fees, lengthy contracts and a lack of transparency should inspire government action, argues one industry player Continue Reading
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News
17 Apr 2025
Channel should encourage move from PSTN this year
With the analogue switch-off deadline set for early 2027, those keen to gain the benefits of IP technology should migrate ahead of that date, according to BT Continue Reading
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News
16 Dec 2024
Next year must be used to prepare for PSTN switch-off
Although the PSTN switch-off has been delayed, the channel still needs to prepare customers to migrate to a fresh comms strategy Continue Reading
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News
17 Sep 2024
Focus makes ninth deal with Silver Lining move
Channel player continues its M&A spree, with another deal being struck in a year that has already seen it highly active on the acquisition front Continue Reading
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News
01 May 2024
Northamber bolsters UC position with Tempura buy
Distributor adds more comms, AV depth and geographical coverage with move for fellow channel player Continue Reading
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News
24 Apr 2024
Mitel sets out UC strategy
Comms player shares three-pronged approach with partners and customers Continue Reading
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News
28 Mar 2024
Exclusive bolsters APAC operations
Second acquisition in the space of four months gives the distributor a platform to increase the Asia-Pacific region’s contribution to the overall business Continue Reading
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News
26 Jan 2024
M247 shares PTSN switch-off pitch advice
Managed service player M247 has one eye firmly on next year’s PTSN switch-off and is encouraging fellow channel partners to help customers to take migration steps Continue Reading
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News
24 May 2023
BT Wholesale exposes digital shift opportunity
Comms player exposes customer investment plans and the importance of channel relationships Continue Reading
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E-Zine
09 Jan 2023
MicroScope: Channel themes for 2023
In this month’s ezine, we provide a guide to the main areas of focus for the channel in the year ahead, with security, sustainability and hybrid working already standing out as major themes. We also look at what makes a good partner incentive programme. Read the issue now. Continue Reading
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News
15 Nov 2022
AdEPT continues managed services transition
Firm’s first-half numbers show a further move away from the traditional telephony market Continue Reading
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News
11 Feb 2022
Chess adds telco player TTNC to the fold
Channel player indicates this is going to be a year of activity as it makes its first acquisition since last summer Continue Reading
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News
08 Feb 2022
Midwich picks up Nimans
Acquisition will boost firm’s unified comms position as well as bringing in more security and networking expertise Continue Reading
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News
14 Sep 2021
BT Wholesale arms partners with PTSN switch-off tools
With the 2025 deadline getting closer, comms player BT launches services that its channel can take out to small customers Continue Reading
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Opinion
09 Jun 2021
Collaboration will be the key to driving innovation
Resellers looking for growth across the rest of this year would be wise to concentrate on collaboration, says Gavin Jones, channel sales director, BT Wholesale Continue Reading
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News
14 May 2021
Significant number of SMEs unaware of looming ISDN switch-off
The 2025 ISDN switch-off is moving closer and as local exchanges are marked out for transition, Spitfire Network Services has exposed high levels of ignorance about the changes Continue Reading
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News
30 Apr 2021
TelcoSwitch passes 100,000-user milestone
Unified comms specialist adds a fresh milestone in a year that has already included a couple of acquisitions Continue Reading
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News
03 Mar 2021
Node4 welcomes fresh backers, and Radius buys again
Fresh from an acquisition, MSP Node4 has attracted fresh backers, and Radius has sealed its eighth acquisition in the past two years Continue Reading
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News
12 Jan 2021
August Equity backs fourth MSP
Firm continues its strategy to invest in managed service players it believes can become significant in the market Continue Reading
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News
07 Jan 2021
DWS demerges from Daisy with Inflexion investment
Channel comms player starts a fresh chapter with private equity player taking a significant minority stake in the business Continue Reading
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E-Zine
04 Dec 2020
MicroScope: Reasons to be positive for 2021
In this issue, discover why the continued digital transformation trend means 2021 is looking good for the channel. Also read how business processes can be optimised by adding artificial intelligence to the mix, and how the channel is looking at the challenge of sustainability Continue Reading
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News
23 Nov 2020
BT Wholesale and IDNet move to beat PSTN switch-off
Comms player reminds channel partners of the need to talk about IP solutions ahead of changes coming in just a few years Continue Reading
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News
26 Jun 2020
ISDN switch-off and 5G are clear opportunities for BT channel
Comms specialist has seen a response from customers to the lockdown, with many reaching out for higher-speed digital solutions Continue Reading
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News
23 Dec 2019
Motherhood is the necessity of invention, says Mellanox channel boss
Mellanox vice-president Yael Asseraf Shenhav talks about how her employer has enabled her to thrive in a male-dominated industry and sheds light on how we can all better manage our time Continue Reading
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Feature
02 Dec 2019
UC roundtable part 2: Unified comms and channel support
In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading
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News
09 Aug 2019
Olive CTO talks 5G and the importance of providing a good customer experience
Recently appointed CTO is looking to help the mobile and cloud player build on its legacy and support more global customers Continue Reading
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News
25 Apr 2019
KCOM heading into private ownership
Telco specialist indicates it is supporting an offer from a large pension fund player to take the business into private hands Continue Reading
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News
27 Mar 2019
Gradwell gets solution provider nod from 3CX
Tie-up will see Gradwell move into a position of providing resellers with more services support Continue Reading
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News
27 Jun 2018
Time for the data channel to add voice to the mix
With the technology shifting to the cloud and the days of expensive PBX boxes coming to an end the opportunities for the IT channel are expanding Continue Reading
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News
15 Jan 2018
Education still needed around ISDN switch off
A lot of energy is going into GDPR but once that deadline has passed another big one for the channel and customers to think about is the ISDN switch off Continue Reading