alexskopje - Fotolia
VoIP specialist Gradwell Communications is ramping up its position as a source of solutions and services as it moves beyond its hardware and software licences business.
The firm has been signed up by 3CX as the vendor's first solutions provider in the UK to provide a range of value added services around the IP PBX offering.
Channel partners of both firms will now have the opportunity to sell the 3CX IP PBX and the telephony products and services that are offered by Gradwell.
“Delivering successful VoIP solutions is about so much more than providing the required number of IP PBX licences and that’s where Gradwell’s value-add services come into play,” said Gradwell’s founder and CTO, Peter Gradwell.
"A key USP for 3CX is that as a value-add solutions provider, Gradwell is the only provider to have developed solutions, specifically designed for the channel, which complement the features and functionality of the 3CX IP PBX," he added “Having established ourselves as one of the first 3CX SIP certified trunk providers, this value-add agreement takes our relationship with 3CX to the next level."
"Customers and partners will have peace of mind that they are buying a solution fully supported and guaranteed end-to-end,” said Nick Galea, CEO, 3CX.
Jamie Ward, Gradwell’s newly appointed sales and marketing director, who has recently joined from Gamma, said that there were further announcements for its channel partners in the pipeline.
“Gradwell wants to provide the channel community with VoIP solutions that give them a huge opportunity to drive new business and increased revenue. The agreement with 3CX does just that. Our complete solution eliminates all the complexity around the deployment of a VoIP solution, not just for our resellers but for their customers. Happy customers, mean happy resellers and happy resellers mean repeat business,” said Ward.