Unified Communications (UC) Services
Emerging revenue opportunities for the channel with digital transformation
Digital transformation is a phrase that means many things to many people but for it to have any real relevance to the channel then it needs to mean a chance to make money. This guide will share some of the recent developments in the channel and the latest thoughts about the issue.
News : Unified Communications (UC) Services
-
December 03, 2019
03
Dec'19
CounterPath preparing for UCC battle in SME space
The unified comms specialist is competing in a crowded SME market and the expectation is that customer segment will continue to be fought over
-
November 14, 2019
14
Nov'19
Customer experience driving collaboration investments
Improving customer experience is one of the main factors behind the decision by users to invest in unified comms and collaboration tools
-
November 13, 2019
13
Nov'19
Microsoft channel needs to be talking about Business Voice
A perfect storm of market conditions are making it the right time for partners to approach customers about their unified comms and collaboration plans
-
October 04, 2019
04
Oct'19
Counterpath ramping up channel efforts to get UCC to SME base
Unified comms player has identified the channel as the best route to a small business customer base that is currently missing out on the benefits of UCC
In Depth : Unified Communications (UC) Services
-
UC roundtable part 2: Unified comms and channel support
In the second part of the UCC roundtable the discussion moves on to the voice and contact centre world and the vendors share how they are supporting partners Continue Reading
-
UC roundtable part 1: Digital transformation, CX and MSPs
In the first part of our coverage of the MicroScope roundtable covering unified communications and collaboration the discussion centres on the current market landscape and the increasing interest from MSPs Continue Reading
-
What to expect in Q4
AI, contact centres and security are among the areas where the channel might gain in this quarter, according to industry figures Continue Reading
Opinion : Unified Communications (UC) Services
-
Opportunities and threats with Microsoft 365 Business Voice
The latest announcement from Microsoft brings significant business benefits and increased revenue to its resellers Continue Reading
-
Brexit: the demo and the reality
IT industry should make it clear whether the “technological solutions” being bandied about by politicians to solve the Irish border problem are realistic Continue Reading
-
In order to sell RCS in the connected car, we need to get biblical
Nick Booth wonders if the Nativity could help people understand an emerging area of technology Continue Reading