Sales and Customer Management
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Feature
16 Apr 2024
Five-minute interview: Cristina Bentue, IriusRisk
The latest to share some personal insights is Cristina Bentue, co-founder and chief operating officer of cyber security player IriusRisk Continue Reading
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Opinion
16 Apr 2024
Tech Channel Ambassadors out to reduce stress and strife
Billy MacInnes reflects on the TCA group’s recent launch and its ambition to help promote the channel as a positive career destination Continue Reading
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News
05 Oct 2018
PRM a tool to identify next gen partners
Gut feelings might have helped channel managers make decisions in the past but technology should make it easier and more precise Continue Reading
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News
24 Sep 2018
Nadella calls for more 'tech intensity'
It's an idea that the channel will have little argument with, that customers need to adopt and build the latest technology Continue Reading
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Opinion
19 Sep 2018
Could YouView save our home from surveillance marketing by the Big Browser brigade
The IoT-connected home is becoming a location for commercial opportunities for the channel finds Nick Booth Continue Reading
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News
10 Sep 2018
Clear Licensing Campaign turns the focus on maintenance contracts
Customers are often paying maintenance without giving it much thought and as a result could be spending too much Continue Reading
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Opinion
06 Sep 2018
Looking overseas through Brexit tinted glasses
The idea that UK resellers want to expand internationally caught the interest of Billy MacInnes who found that Brexit was having an impact on those dreams Continue Reading
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News
03 Sep 2018
Computacenter expands European footprint with Misco buy
Misco's operation in the Netherlands becomes part of the Computacenter family after the UK player expands its European reach even further Continue Reading
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Opinion
22 Aug 2018
The hidden costs of doing business with vendors
Technology is starting to shed light on more of the mechanics of how the channel works with vendors and Nick Booth finds out about one of the latest offerings Continue Reading
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News
16 Aug 2018
Vendors under pressure to generate better channel data
The information that a lot of vendors have around rebate, MDF and marketing programmes is nowhere near as good as it should be Continue Reading
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News
08 Aug 2018
Users feel restricted by vendor contracts and tech choices
There seems to be a gap between the vendor ambitions to make everything simple and what is happening on the ground Continue Reading
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News
01 Aug 2018
SMEs changing the bundles approach
Bundles have often been a bit hit and miss but thanks to the need to cater them for SME customers things are improving Continue Reading
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Opinion
13 Jul 2018
Who wants to be number one?
Vendors have an obsession with being number one in their market but is it really that important wonders Billy MacInnes Continue Reading
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Feature
12 Jul 2018
Agony aunt as a service
Impartner’s chief marketing officer Dave R Taylor has some helpful advice for those trying to increase and improve their partner communities Continue Reading
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Opinion
12 Jul 2018
Coming back to the channel: why it’s time to rethink reselling
Neil Robertson, CEO of Compleat Software, shares the motivation for the firm's re-engagement with the channel Continue Reading
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News
06 Jul 2018
Keeping up with pace of IT change a growing problem for customers
Digital transformation might be the aim but getting there is not proving to be easy and that should spell a major opportunity for the channel Continue Reading
- 05 Jul 2018
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News
03 Jul 2018
Automation a major focus at UKFast
UKFast has created a chief technology officer role to ensure it can continue to automate more processes across its business Continue Reading
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News
03 Jul 2018
Quadient and Quertum working on CX opportunity
Growth in the customer experience market means that those providing the tools for banks and utilities to communicate with users are experiencing healthy market conditions Continue Reading
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News
29 Jun 2018
Maintel picks up Atos contracts
The managed services specialist has spent millions to acquire Atos contracts Continue Reading
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News
11 Jun 2018
Impartner strengthens partner relationship management portfolio
The PRM specialist has made an acquisition that will give it more muscle in the social media space Continue Reading
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E-Zine
04 Jun 2018
MicroScope: Focus on film
In this issue, we look at how video marketing can help companies capture customers' attention, as well as the challenges of a multi-cloud world and a focus on Dell's desire to make business easier Continue Reading
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News
23 May 2018
Vendor service needs to improve
Firms quizzed by Cogeco Peer 1 have expressed frustration with the level of service currently being offered by vendors Continue Reading
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News
16 May 2018
PA Consulting adds Sparkler to the mix
Acquisition will strengthen the digital and brand strategy side of the business Continue Reading
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News
14 May 2018
Brighter steals a march with managedservices,co.uk launch
Brighter Connections has cut the ribbon on a website designed to have a national appeal Continue Reading
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Opinion
14 May 2018
The bland leading the bland
Maybe technology has a role to play in helping customers find out what a solution can really deliver argues Nick Booth Continue Reading
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News
02 May 2018
Poor websites costing resellers customers
Plenty of resellers have yet to get their digital presence up to scratch and that could cost them business Continue Reading
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Opinion
26 Apr 2018
If you hated GDPR you may like the African Continental Free Trade Area
For those struggling with GDPR there is a new $2.5 trillion target market that Nick Booth thinks is worth looking into Continue Reading
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News
24 Apr 2018
Ambitious Nuvias cuts ribbon on Woking HQ
The distributor has pointed to its move as being evidence of its growth ambitions across EMEA Continue Reading
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News
20 Apr 2018
Millennial tech buyers forcing channel to change sales approach
Fresh research indicates changing attitudes to tech purchasing, and how the channel must adapt accordingly Continue Reading
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News
16 Apr 2018
Channel roundup: Who's gone where?
Another busy week in the channel as some fresh faces join various resellers and vendors to try and keep the growth flowing Continue Reading
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News
11 Apr 2018
Probrand launches online marketplace
The firm has put its faith in an online marketplace offering users the chance to procure thousands of products Continue Reading
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Opinion
11 Apr 2018
IT departments, LOB and more to come?
The channel is having to get used to lines of business spending more than the traditional IT buyers but Billy MacInnes wonders if change will stop there Continue Reading
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News
10 Apr 2018
Lines of business overtaking IT department as spenders on tech
IDC has indicated that next year will be a turning point in the way funds are spent on IT and that will have ramifications for the channel Continue Reading
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News
27 Mar 2018
Infrastructure skills shortage causing users problems
Infrastructure and organisation skills are changing and plenty of users are failing to keep up with the different demands being put on staff Continue Reading
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Opinion
13 Mar 2018
Twilio says it's time you gave your listening muscles a Flex
Most corporations use omni-channels for talking but they’ve got too little time for listening. Nick Booth thinks there’s plenty of scope for improvement Continue Reading
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News
21 Feb 2018
Skills gap still causing concerns
Those hoping that this year would see an easing of the skills gap are going to be disappointed Continue Reading
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Opinion
19 Feb 2018
The rise of the millennials
The rise of millennials will drive disruption and innovation in the channel points out Steve Bailey, commercial director of Agilitas Continue Reading
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News
14 Feb 2018
Ricoh finds digital transformation a growing SME concern
Seeking out technology that can increase business agility is not an ambition that is confined just to the enterprise end of the market Continue Reading
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Feature
14 Feb 2018
What’s TechUK’s most inspiring data science story - Harry Potter, Mission Impossible or Susan Bowen?
Nick Booth gets inspired talking about programming, coding and the next generation with Susan Bowen, VP and general manager at Cogeco Peer 1 Continue Reading
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News
08 Feb 2018
Warranties not hitting the mark with millennials
The next generation of buyers do not seem to be that bothered about warranties Continue Reading
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News
07 Feb 2018
IoT projects need to deliver growth
Those pitching IoT solutions have underlined the importance of showing customers the positive results Continue Reading
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News
06 Feb 2018
Channel open to more collaboration
A significant number of resellers are happy to work with other partners to make sure they avoid skill gaps and meet customer demands Continue Reading
- 01 Feb 2018
- 01 Feb 2018
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News
31 Jan 2018
CompTIA: Digital transformation driving IT spending growth
The demand for cloud, security , IoT and a fair few other technologies should keep the channel busy throughout the rest of 2018 Continue Reading
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News
31 Jan 2018
Silver Peak puts the emphasis on local support
Changes made this month designed to provide partners with stronger local support Continue Reading
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Opinion
23 Jan 2018
Are Claromentis and Iconfirm putting in enough decent crosses for their strikers?
Dealing with customer data is already a challenge and as Nick Booth finds out it is going to get even harder with GDPR coming Continue Reading
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News
23 Jan 2018
Sage looking for partners to bring in fresh customers
The software firm is stepping up support for its channel to encourage the generation of new customers Continue Reading
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News
16 Jan 2018
Cisco extending channel reach
The vendor has been leaning on its distribution partners to engage more closely with a broader range of resellers Continue Reading
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Opinion
15 Jan 2018
Why the UK’s Industrial Strategy needs the channel
Ben Boswell, VP Europe for World Wide Technology, discusses the role of channel players in boosting innovation in the UK, particularly post-Brexit Continue Reading
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News
11 Jan 2018
Excalibur snaps up Techs4Education
Excalibur has made its fifth acquisition in seven years bolstering the support it can offer educational customers Continue Reading
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Opinion
04 Jan 2018
Four tips for successful digital transformation
Nicola Downing, CFO, Ricoh Europe, has some advice for those looking to help customers carry out a successful digital transformation project Continue Reading
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News
06 Oct 2017
Distributor consolidation causing some reseller price concerns
The distribution world has been shrinking in terms of the number of players as the big get bigger and that has raised some reseller worries about price and procurement issues Continue Reading
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Opinion
10 Jul 2017
In praise of the power of partnerships
Some of the most famous partnerships have changed the world, just look at Lennon and McCartney, and the same can be true in the tech world Billy MacInnes discovers Continue Reading
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News
12 Jan 2017
Channel must position themselves as digital transformation experts
Customers and vendors are looking for resellers that are in a position to offer real expertise around digital transformation and have undergone the process themselves Continue Reading
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News
07 Mar 2016
Lack of security awareness poses a major threat to businesses
Organisations are putting their reputation and competitive advantage at risk by not addressing the 'human factor' in cyber security. Could the channel come to the rescue? Continue Reading
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Feature
18 Aug 2014
An A-Z guide to social media
The use of social media across the channel has grown at an incredible rate, but is often lacking a strategy that really works Continue Reading
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News
03 Apr 2014
Competition from FinTech startups keeps big suppliers on their toes
Big suppliers in the financial technology space are becoming more agile because of the competition from startup technology companies Continue Reading
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Feature
17 Feb 2014
Two nations, one channel? The impact of Scottish independence on IT
In September Scotland goes to the polls in a referendum to decide its future and that of the UK, Alex Scroxton considers what the prospect of independence could mean for the channel Continue Reading
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News
07 Oct 2013
Computer 2000 renamed Tech Data
The Computer 2000 name is to disappear from the UK market 15 years after its purchase by global distribution giant Tech Data Continue Reading
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News
01 Oct 2013
Ingram Micro buys hardware recycling outfit CloudBlue
Ingram Micro buys into reverse logistics business with acquisition of US-based asset disposition, data destruction and e-waste recycling firm CloudBlue Technologies Continue Reading
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Feature
19 Aug 2013
Gartner’s Magic Quadrant: Sales tool or marketing gimmick?
With businesses under pressure to find targeted solutions for their customers, Alex Scroxton asks if the channel can find value in Gartner's Magic Quadrant - or whether it is just a shabby sales ruse Continue Reading
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Feature
07 Jun 2012
In-depth: Selling BI in the context of other market trends
Business intelligence vendors and their solutions need to be more agile and adaptive than ever, says Amro Gebreel. The need for business intelligence (BI) has never been greater. Data volumes continue to multiply and the requirement for real-time information is now an acute one. Continue Reading
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Opinion
26 Sep 2011
Blame for NHS's £12 billion IT disaster identified
No evidence of corruption has been found in the NHS IT cock up that has cost the UK taxpayer £12.8 billion. Continue Reading
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Opinion
25 Mar 2011
"We're not a broadliner anymore," says C2000 boss. So what are you?
Computer 2000 is not a generalist distributor. Has everybody got that? You at the back, did you hear it? Continue Reading
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News
29 Nov 2010
Phoenix IT Group to merge Servo and ICM businesses
Phoenix IT Group is to merge its Servo and ICM Continuous Business division from the beginning of April in a nod to the converging technologies they sell. Continue Reading
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News
03 Feb 2010
Phoenix IT Group acquires KCOM network break fix arm
Phoenix IT Group has confirmed that it has acquired the contracts held by KCOM's network maintenance arm for £1.8m. Continue Reading
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News
27 Nov 2009
Computacenter completes Thesaurus acquisition
Computacenter has completed the acquisition of Thesaurus Computer Services for £900,000, bolstering its IBM z series business. Continue Reading
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Feature
11 Jun 2009
Interview: Sir Peter Rigby finds fortune favours the brave
As is the case with most successful entrepreneurs, it is possible to look at the winner of this year's MicroScope Awards for Channel Excellence lifetime achievement award, Sir Peter Rigby, and gloss over the hard work and visionary career that has got him to where he is now. Continue Reading