Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
-
News
22 Jan 2025
ADP deepens relationship with Wavenet
Collaboration between Assured Data Protection and Wavenet, as well as Evolve and Evolve IP, underlines the benefits of partners working together Continue Reading
-
News
17 Jan 2025
Citrix hands Arrow exclusive mid-market role in Europe
Software player Citrix gives distributor the responsibility for growing and supporting channel partners focused on that customer base Continue Reading
-
E-Zine
03 Jul 2020
MicroScope: MSPs lend a helping hand
In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging Continue Reading
- 02 Jul 2020
-
News
02 Jul 2020
Resellers overcoming resistance to agent model
Avaya has seen its channel partners change their position on the master agent model as the vendor has led more of them through the process Continue Reading
-
News
01 Jul 2020
Consolidation continues with Q Associates buying and Radius Connect emerging
Getting bigger is still a maxim being followed by some in the channel, with a couple of examples to add to the ever-expanding acquisitions list Continue Reading
-
News
30 Jun 2020
Tech Data flexes financial muscles after Apollo deal
Deal to acquire the distributor finally closes and the channel player is quick to show off what the benefits of private ownership will involve Continue Reading
-
News
30 Jun 2020
No Glastonbury? Try the Exclusive Networks festival
Resellers can register for the festival, running all of next week, to gain insights, get entertained and get into gear on future plans from the distributor Continue Reading
-
News
25 Jun 2020
Datto turns the spotlight on RMM
Vendor hosts its first MSP Technology Day with remote management the focus Continue Reading
-
Opinion
25 Jun 2020
Four disciplines for maintaining staff productivity to meet service level agreements in pandemic
Datto’s vice-president of engineering for remote monitoring and management, Ian van Reenen, shares some views about productivity during the current crisis Continue Reading
-
News
24 Jun 2020
HPE CEO: We won’t grow the business without the channel
HPE kicks off its Discover event with a range of enhancements for the channel around its GreenLake proposition Continue Reading
-
News
23 Jun 2020
Maintel starts ICON partner recruitment drive
Channel player Maintel is looking to sign up more managed service and cloud providers to take its ICON platform out to market Continue Reading
-
News
22 Jun 2020
Agilitas extends global reach with ITEC partnership
Managed services player Agilitas continues to use partnerships as a way of reaching out to more of the market Continue Reading
-
News
22 Jun 2020
Cohesity hands MSPs pay-per-use option
Data management player gives partners the chance to pitch a more flexible payment model Continue Reading
-
News
19 Jun 2020
Cisco: Partners heading in the right direction
The coronavirus pandemic has not knocked Cisco’s existing strategy off course, with the vendor convinced its channel is able to tackle current and future problems Continue Reading
-
News
19 Jun 2020
Now is the time for traditional partners to change
Cisco warns those resisting a move to services and software-led business that the coronavirus pandemic could hit them hard Continue Reading
-
News
18 Jun 2020
Security rises to the top of the MSP agenda
Research from Datto and IT Glue provides a snapshot of how managed service players are reacting to the coronavirus Continue Reading
-
News
18 Jun 2020
Schneider Electric increases support for partners selling at the Edge
Firm provides channel with pre-configured designs that can be taken out to customers Continue Reading
-
News
16 Jun 2020
Ingram Micro opens its cloud marketplace up to more ISVs
Distributor will give local ISVs and channel partners the opportunity to have their own services listed on its cloud platform Continue Reading
-
News
10 Jun 2020
IT pros struggling to juggle Covid-19 demands with innovation agenda
The current coronavirus crisis is making life increasingly difficult for those tasked with keeping the lights on at IT departments Continue Reading
-
News
05 Jun 2020
Channel launches continue with XTECH and D|Ops Digital
A worldwide pandemic has not dampened the entrepreneurial spirit in the channel, with a couple of well-known figures choosing to strike out with startups Continue Reading
-
Feature
03 Jun 2020
Channel starts considering the legacy of the coronavirus
As lockdown starts to ease, considerations are turning to what the “new normal” will look like, and how it will impact the channel Continue Reading
-
Feature
03 Jun 2020
MSPs have shown their value
In this time of crisis, the response of managed service providers has been strong as they have stepped up to support customers Continue Reading
-
News
03 Jun 2020
Virgin Media Business registering increase in cloud comms interest
Customers are accelerating their move to use cloud-based communications due to the coronavirus pandemic Continue Reading
-
News
02 Jun 2020
Veeam data report underlines role for the channel
Data management specialist Veeam shares findings from its latest Data Protection Trends report with partners Continue Reading
-
News
29 May 2020
Citrix taking the channel to a digital workplace future
Citrix is moving beyond its virtualisation roots and is working to make sure it has the channel in place to support its ambitions Continue Reading
-
News
27 May 2020
BSA shares its vision for a remote working future
Software industry group has shared its expectations from governments to support workers both now and in the future Continue Reading
-
News
27 May 2020
CrowdStrike looking to grow MSP channel base
CrowdStrike’s freshly appointed European channel head has already identified areas where she can make a difference Continue Reading
-
News
26 May 2020
Exertis consolidates services options
Distributor looks to make life easier for those resellers looking to provide services across the sales cycle Continue Reading
-
News
21 May 2020
MSP Day: Security a rising concern
The third annual MSP Day has arrived along with research into the state of the managed services world, revealing growth and opportunities Continue Reading
-
News
19 May 2020
Brexit uncertainty and coronavirus barely leave a dent on DCC
Exertis parent delivers its numbers for its fiscal 2019, indicating that it is weathering the storm Continue Reading
-
News
15 May 2020
Q&A: Matt Richards, CMO at Datto, on MSPs navigating the virus
The managed services community is downgrading its growth expectations for this year, but is set to come through the Covid-19 pandemic Continue Reading
-
News
14 May 2020
Coronavirus fails to stop consolidation trend
Deals are still being done as firms look beyond the current crisis to secure a stronger future for their businesses Continue Reading
-
News
13 May 2020
Security rising to the top of the pile for MSPs
Research has indicated an increasing number of SMEs have been targets of cyber attacks and they are reaching out to the channel for support Continue Reading
-
Opinion
11 May 2020
Providing more value to your customers over time
Maintaining your client base means your technology offerings, services and reporting must evolve Continue Reading
-
News
05 May 2020
IBM reaches out to MSPs and ISVs
Big Blue makes major enhancements to its partner programme with the aim of attracting and rewarding those that specialise in developing their own IP and providing services Continue Reading
-
News
04 May 2020
Brother offers remote tools for partners
Printer player Brother hands resellers free licenses to enable them to keep providing remote help for customers Continue Reading
-
News
01 May 2020
Coronavirus gives cloud service providers short-term boost
The move to hosted tools has helped drive record sales of cloud infrastructure services in the first quarter of 2020, but the big migration projects have been put on hold Continue Reading
-
News
01 May 2020
Partners need to protect customers from cyber attack during Covid-19
Managed service player ECS says remote workforces are vulnerable to attackers during lockdown, and partners need to step up to protect them Continue Reading
-
News
30 Apr 2020
Olive Communications steps up support for Teams
Comms specialist is making its suite of services available to firms looking for help in adding more flexibility to their existing infrastructure Continue Reading
-
News
30 Apr 2020
Channel needs to get creative to solve remote working problems
The channel is being urged to get into a position to help solve customer remote working challenges Continue Reading
-
News
29 Apr 2020
SolarWinds exposes pressure of digital transformation on customers
It might sound great to break down the siloes and let the data flow – but for users already stretched, digitisation is causing some headaches, according to SolarWinds Continue Reading
-
News
24 Apr 2020
MSP Day coming at a time when trust is being earned
May's marking of the contribution of managed service providers is coming at a time when most are delivering high levels of support to customers coping with coronavirus Continue Reading
-
News
22 Apr 2020
F5 reveals users facing multi-cloud security concerns
Vendor’s latest report on application services finds that the EMEA customer base is pro-cloud, but is dealing with some challenges Continue Reading
-
Feature
21 Apr 2020
Five-minute interview: Jason Skelton, Acxiom
Through a series of questions we find out a little bit more about another channel executive, this time Jason Skelton, Acxiom’s platform alliances head Continue Reading
-
News
20 Apr 2020
Exclusive Networks adds more muscle to executive team
Distributor hires a head of professional services as it continues to bolster its management ranks Continue Reading
-
News
14 Apr 2020
SolarWinds adds e92plus to the distributor roster
Vendor looks to security distributor to take its ITSM offering out to resellers across UK and Ireland Continue Reading
-
News
08 Apr 2020
DataSolutions to step up reseller training and recruitment in UK
Irish firm DataSolutions looks to increase growth in the UK and build on the foothold it has already established in Surrey Continue Reading
-
News
07 Apr 2020
SonicWall enhances MSSP proposition
Security player continues to develop the support it can provide to the growing managed security services provider community Continue Reading
-
News
02 Apr 2020
HPE steps up VDI response to coronavirus
Vendor is arming partners with more powerful technology and the chance to offer users flexible financing Continue Reading
-
News
31 Mar 2020
Lexmark hands channel cloud print management option
The print vendor has added to the cloud services its partners can take out to market Continue Reading
- 30 Mar 2020
-
News
26 Mar 2020
Exclusive Networks delivers growth and increases services revenues
Distributor shares revenue performance numbers for 2019 and outlines plans to provide support for partners coping with coronavirus Continue Reading
-
News
18 Mar 2020
Covid-19: Suppliers arm the channel with free options
A range of suppliers have responded to the spread of coronavirus by making their technology free for partners to deliver for a limited time Continue Reading
-
News
18 Mar 2020
Atlas Cloud secures significant investment
North-East-based managed services specialist gains backing to expand the business Continue Reading
-
News
17 Mar 2020
Softcat delivers solid H1, sees no material impact from coronavirus
The reseller continues to deliver numbers that deliver cheer to investors, with the CEO reporting that there has been no material impact from coronavirus so far Continue Reading
-
News
13 Mar 2020
IT Lab adds Azure expertise with Sol-Tec acquisition
Firm makes its fourth acquisition in as many years as it continues to expand the depth of cloud support it can provide Continue Reading
-
News
12 Mar 2020
Computacenter boss shares coronavirus concerns after solid 2019
Last year was a solid one for Computacenter, but the firm's CEO has indicated that Covid-19 is making forecasting for 2020 a challenge Continue Reading
-
News
11 Mar 2020
Cloud security concerns remain an issue
The argument that cloud security has been dealt with appear premature, according to research Continue Reading
-
News
10 Mar 2020
Giacom, Renewtrak and Apstra reach out to partners
Activity to reach out to partners continues as distributors and vendors look to extend market influence Continue Reading
-
Opinion
10 Mar 2020
How managed services can help SME security teams take back their time
For those uncertain about investing in managed services in 2020, doing so could be the answer to freeing up your IT team to turn its attention to areas where it’s needed most. In the first of a three-part series, we look at the services you will need Continue Reading
-
News
06 Mar 2020
Tech Data shares final FY numbers before Apollo takes off
Global distributor Tech Data has released the last set of full year results before it changes ownership in a few months Continue Reading
-
News
04 Mar 2020
QBS adds more MSP depth with 4SEC buy
Distributor makes second acquisition to add more depth to the software offerings it can provide partners Continue Reading
-
News
03 Mar 2020
VMware cuts the ribbon on Partner Connect
The supplier has been getting partners ready for the launch of its revised programme, and has indicated that hundreds have already gained top-tier status Continue Reading
-
E-Zine
03 Mar 2020
MicroScope: Making life easier for the channel
In this issue, read about how Dell is continuing on its mission to make life easier for partners by introducing improved tools, and we take a closer look at how cloud, cyber security and 5G are set to dominate over the course of 2020 Continue Reading
-
News
02 Mar 2020
Feeling the impact of coronavirus
Although the number of cases in the UK is still low, there have already been some issues for the channel to deal with Continue Reading
-
News
27 Feb 2020
Malwarebytes makes MSP programme available
Security vendor becomes the latest to reach out to the managed services community as a way of increasing its SME business Continue Reading
-
News
27 Feb 2020
Security players ramp up managed service offerings
McAfee and Digital Guardian become the latest to roll out managed threat and response services Continue Reading
-
Feature
26 Feb 2020
The channel and sustainability
There is no doubt that the climate change crisis has put the issue in the spotlight and resellers are being asked to not only help customers but show their own credentials around sustainability Continue Reading
-
News
26 Feb 2020
Calteq picks up Blue Cube Networks
Acquisition of Blue Cube Networks made to bolster the range of the services managed technology provider Calteq can offer Continue Reading
-
News
25 Feb 2020
Nutanix aims for SMB growth with channel Cloud Bundles
Enterprise cloud player is looking for SMB growth across EMEA and views the channel as key to its ambitions Continue Reading
-
News
25 Feb 2020
M247 launches cloud platform
Managed service player has launched its own cloud infrastructure to meet expanding customer needs Continue Reading
-
News
21 Feb 2020
AdEPT aims to raise millions to fund acquisitions
Managed service player is looking to raise millions with a share placing to provide more resources for its acquisition strategy Continue Reading
-
News
20 Feb 2020
MSPs and MSSPs being targeted by ransomware spreaders
BlackBerry Cylance report highlights the increasing targeting of managed service providers by those hoping to hijack them to reach users Continue Reading
-
News
19 Feb 2020
GTDC CEO: Promoting the value of distribution
Boss of the Global Technology Distribution Council promotes the value that its membership can bring in a world of virtual distribution Continue Reading
-
News
14 Feb 2020
Rubrik surfs demand for multicloud data management
Firm has shared some of the highlights from its fiscal year, with the efforts of partners clearly delivering for it Continue Reading
-
News
12 Feb 2020
Logicalis rings the changes
Channel player updates its executive line-up days after undergoing a corporate rebranding Continue Reading
-
News
11 Feb 2020
ScanSource adapting for digital future
Distributor makes senior appointment to coordinate its digital distribution efforts, with plans to offload physical operations gathering pace Continue Reading
-
News
11 Feb 2020
Avaya ‘all-in’ with growth plans
Avaya CEO outlines investment plans in cloud and says it “won’t be shaken easily” Continue Reading
-
News
10 Feb 2020
MSP growth is good but security and automation are challenges
Research from SolarWinds MSP takes a look at what is happening to managed service players on both sides of the Atlantic Continue Reading
-
News
07 Feb 2020
Kaseya CEO: MSPs are the logical choice for SMEs
Kaseya CEO shares an upbeat assessment of the current managed services market and his revenue ambitions for the firm Continue Reading
-
News
07 Feb 2020
Avaya steers channel towards cloud and SaaS
Partner programme tweaked to encourage more subscription, SaaS and cloud sales alongside new launches Continue Reading
-
Feature
05 Feb 2020
Cloud tops the menu in 2020, with helpings of HCI, security and 5G
We ask the channel what technologies and trends they see dominating in 2020 – cloud tops the list, with hyper-convergence, security and 5G also featuring Continue Reading
- 31 Jan 2020
-
News
30 Jan 2020
Partners driving growth at Microsoft, SnapLogic and Scale Computing
A trio of vendors have shared their latest quarterly results with the channel getting a mention Continue Reading
-
News
27 Jan 2020
ERP specialist Symatrix steps up investment in managed services
Manchester-based business is looking to build on its existing managed services offering adding more staff to support its ambitions Continue Reading
-
News
23 Jan 2020
Computacenter eyeing vast opportunities
Channel player shares details of strong 2019 and indicates that the future is one where it can enjoy further growth Continue Reading
-
News
20 Jan 2020
Kaspersky rolls out licensing portal for MSPs
Security player aims to make licensing easier with online tools and more flexible with a monthly billing option Continue Reading
-
News
17 Jan 2020
Increasing security shift and platform approach benefiting Kaseya
Firm lifts the lid on how 2019 fared and details of its growth and increasing customer numbers Continue Reading
-
News
15 Jan 2020
Logicalis: CIOs under pressure to deliver transformation
The challenge of making digital transformation happen and keeping systems running and secure is becoming a difficult juggling act for more customers Continue Reading
-
News
13 Jan 2020
Sabio continues down acquisition path with Team vision buy
Customer experience player looks to Spain for its latest acquisition opting to snap up fellow CX specialist Team vision Continue Reading
-
News
13 Jan 2020
Ingram Micro Cloud and Cloud Distribution both enjoy strong 2019
Distributors Ingram Micro Cloud and Cloud Distribution share details on how they fared on the revenue front in 2019, with it proving to be a positive time for the big players Continue Reading
-
News
07 Jan 2020
Trust a challenge for security resellers
ESET has quizzed CIOs and found that many are struggling to trust those that supply them security tools and services Continue Reading
-
Feature
03 Jan 2020
Channel faces another year of evolution
Distributors, vendors and trade associations share their expectations for the year ahead, with the need to embrace change a key part of the message Continue Reading
- 02 Jan 2020
-
Feature
02 Jan 2020
Channel predictions: Opportunities in AI, hybrid cloud, edge and security
Some of the great and the good in the industry have shared their predictions for what they expect in 2020 Continue Reading
-
News
19 Dec 2019
VMware arming channel with skills to unlock digital opportunities
Reaping the digital transformation rewards is more than just an IT conversation and VMware's UK channel chief is taking an approach based on helping partners increase their capabilities Continue Reading
-
News
17 Dec 2019
Sophos enhances MSP programme
Security player adds more compatibility and flexible billing options to make life easier for managed service providers Continue Reading
-
News
16 Dec 2019
Channel must prepare for greater digital transformation complexity
Industry predictions are starting to be shared by industry experts and it's clear that there will be a role for the channel to play with users planning to get more digital Continue Reading
-
Feature
13 Dec 2019
Aligning managed services with needs of SMEs
We look at how managed service providers can ensure they make the most of the SME opportunity and how prepared they are to support SMEs as they shift spending to managed services Continue Reading
-
News
11 Dec 2019
SonicWall and Veeam enhance managed service support
Increasing support for those looking to deliver services is behind changes in partner programmes at both vendors Continue Reading
-
Opinion
11 Dec 2019
Distribution model is alive and well
Warren Buffett’s interest in Tech Data represents a very strong endorsement of distribution and the channel’s role Continue Reading
