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  • Debenhams uses Twitter to talk to shoppers

    Debenhams used a one-day sale this week to test the potential of Twitter as a tool for answering shoppers queries.

  • London 2012 Olympics site buckles under surge in last-chance dash for unsold tickets

    The London 2012 Olympics website has failed to cope with the surge in traffic from frustrated users trying to buy remaining unsold tickets. The 10-day sale of 2.3 million unsold Olympic tickets beg...

  • Photos: Avatar Tree of Life in Hyde Park

    Colonel Quaritch Stephen Lang, appearing in the film as Colonel Miles Quaritch.   Visitors to Hyde Park were greeted with a high-tech model of the Tree of Souls from James Cameron’s film Avatar las...

  • Exclusive mobile handset deals under DoJ spotlight

    The US Department of Justice (DoJ) is to investigate whether exclusive distribution deals between mobile handset makers and network operators reduce competition and lead to higher prices for consum...

  • Christmas Day a shoppers' favourite for online purchases

    Online market research house IMRG reported that 3.8 million people spent £102m online on Christmas Day 2008. In the Christmas run-up, online shopping was later, longer and stronger than in 2007, it...

  • Toyota standardises sales systems

    Toyota Motor Europe has standardised its sales applications on salesforce.com and deployed a fully integrated European IT system in less than three months. Toyota Motor Europe can now automate many...

  • Distributor saves £2.5m a year with forecast system

    Entertainment UK, the distributor of more than a quarter of the UK's CDs and DVDs, is saving £2.5m a year after rolling out a sophisticated demand-forecasting system. Mike Quintana, Entertainment U...

  • Model-based automation can help users keep pace with changing security demands

    Setting up automated systems that respond to events can improve adaptability The IT industry is under pressure to be more responsive to business needs. At the same time there are pressures to reduc...

  • Efficient IT helps to boost Christmas sales

    It was a mixed Christmas for UK retailers, but successful stores used IT to underpin the core retail principles of "the right products, in the right place and at the right time", according to indus...

  • PeopleSoft unveils eSettlement system

    PeopleSoft has begun shipping eSettlements, a component of its enterprise resource planning system designed to provide electronic invoice presentation and payment (EIPP). The software, which is par...

  • Quick returns possible on e-billing investment

    Companies that implement electronic invoice presentation and payment (EIPP) can achieve return on investment within one or two years with as little as 12%-15% adoption rate among customers, accordi...

  • Check Point's cost-cutting boosts Q3 profits

    Leading firewall and security vendor, Check Point Software Technologies, has announced profits of $74.3m (£51.5m) for the third quarter of 2001, citing decreased costs and strong uptake of new prod...