Results for the tag, support manager.

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...achieving service excellence. Brent Mayo, Customer Support Manager at Konica Minolta talks in detail about the drivers... service business serviceoptimization suite support manager customer support executive overview computer... http://www.computerweekly.com/Articles/2009/09/28/237839/managing-a-service-business-in-a-down-economy.htm
...standard over Ethernet? One of the biggest drivers is consolidation, explains Stuart Bridger, Emea service and support manager for storage and SAN systems at value-added distributor Avnet Technology Solutions. "The objective is to converge... http://www.computerweekly.com/Articles/2009/10/15/238146/A-guide-to-Fibre-Channel-over-Ethernet.htm
...data connections by 20% and to move to a converged network. Explaining the move, Mark Franklin, Voice and Data Support Manager, University of Sheffield , said, “While the old system had served us very well we recognised the need... http://www.computerweekly.com/Articles/2009/04/22/235737/upgraded-uc-gives-university-higher-grade-of-comms.htm
... Manchester Council is a GoToAssist user, and Vince Slatford, the council's management information systems support manager, says it has cut the cost of providing IT support to 170 schools and learning centres by 60%. The council's 15... http://www.computerweekly.com/Articles/2008/09/08/232227/saas-advances-on-all-fronts.htm
...It follows a twelve-year relationship between the two companies. Mike Doyle, British Airways IT application support manager, said: "We are extremely pleased to continue our long-term partnership with NIIT Technologies. They have proven... http://www.computerweekly.com/Articles/2008/09/26/232458/british-airways-signs-niit-technologies-for-application-testing-deal.htm
...workers’ laptops, said Mike Smith, technical support manager at ADP, and is used in combination with Cisco Trust...name and password. Keith Hollins, infrastructure support manager at Durham, says, “It allows us to have secure communications... http://www.computerweekly.com/Articles/2006/09/19/218461/enterprise-security-can-you-square-the-circle.htm
...UK. Up to 40 million transactions will be recorded from the stores each day. Garth Ralston, development and support manager at LMG, said the software will provide Sainsbury's trading teams with the same system and reports as Sainsbury... http://www.computerweekly.com/Articles/2008/02/25/229529/sainsburys-partners-with-lmg-for-analytical-reporting.htm
...other business systems and deliver further service functions in-house in the future. Nick Frankland, technical support manager at Bernard Matthews, said, “Before we went live with Supportworks we only really logged work that we did on behalf... http://www.computerweekly.com/Articles/2007/06/13/224756/bernard-matthews-selects-supportworks-for-it-helpdesk.htm
...and Principality Building Society, the tenth largest building society in the UK. Marc Jones, IT infrastructure support manager at Principality, said the business case for deploying Aegis was straightforward: to make the most efficient use... http://www.computerweekly.com/Articles/2008/10/20/232739/best-of-breed-systems-management.htm
...restore, which is twice as fast as when the database was half its current size," said Jason Oldroyd, technical support manager at Oxfam. The charity uses PeopleSoft applications based on Microsoft SQL Server databases for logistics, finance... http://www.computerweekly.com/Articles/2006/11/20/219999/A-speedy-lift-off-in-Oxfam39s-quest-for-faster-data.htm

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