Results for the tag, services customer.

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...interfaces to about 120 other applications connected with SAP to Ludwigshafen, and then test them. The BASF IT Services Customer Service Center, already a contact point for more than 50,000 PC users European-wide, is taking over second... http://www.computerweekly.com/Articles/2008/05/15/230697/basf-consolidates-management-of-sap-platform-moves-us-system-to.htm
Dell has restructured its main business sales operations into global entities in an attempt to better serve business needs. The changes have been followed... http://www.computerweekly.com/Articles/2009/01/05/234046/dell-creates-global-business-sales-operations-to-better-serve.htm
...larger programme to cut costs across its UK life and pensions business. Some 3,000 staff working in customer services, customer operations and IT are covered by the review, which aims to save the UK operation £195m a year by 2010. Prudential... http://www.computerweekly.com/Articles/2007/03/16/222486/prudential-looks-to-axe-600-jobs-from-uk-in-house-it.htm
...best opportunities for new sales are with those customers that are already happy with that company's products or services. Customer analytics help. Human capital productivity analytics One way to attain value internally from BI is to be... http://www.computerweekly.com/Articles/2007/04/19/223345/business-intelligence-applications.htm
...network in a bid to improve its customer service. Abbey has deployed an IP- based network to support banking services, customer relationship management and IP tele- phony as part of the bank's £125m refresh of its branch networks. The... http://www.computerweekly.com/Articles/2004/10/01/205637/abbey-bets-bank-on-consolidation-and-virtual-call-centre.htm
Organisations are increasing their spending with third party companies to help deal with their enterprise software, according to... http://www.computerweekly.com/Articles/2002/05/30/187497/spending-rises-for-crm-and-erp-services.htm
Bombardier Transportation is the global leader in the rail equipment, manufacturing and servicing industry. Its wide range of products includes passenger rail vehicles and total transit systems. http://www.computerweekly.com/Articles/2005/06/06/210298/bombardier-transportation.htm
...network in a bid to improve its customer service. Abbey has deployed an IP- based network to support banking services, customer relationship management and IP telephony as part of the bank's £125m refresh of its branch networks. The IP... http://www.computerweekly.com/Articles/2004/05/14/202444/abbey-rolls-out-virtual-call-centre-on-ip-infrastructure-to-boost-customer.htm
...offerings. Steve Taylor, director of interactive marketing for technology at Southwest Airlines, an Amdahl IT Services customer, said the days of a single-vendor back-end shop are a distant memory. "We have a very mixed bag when it comes... http://www.computerweekly.com/Articles/2002/03/07/185636/fujitsu-merges-amdahl-and-tech-solutions-arms.htm
...and telecoms environments. Npower, which has nearly seven million gas, electricity, telecoms and financial services customer accounts, is implementing the IP technology as part of a five-year multimillion-pound deal it signed with network... http://www.computerweekly.com/Articles/2003/10/10/197806/utility-firm-seeks-to-cut-call-centre-costs-and-boost-productivity-with-ip-telephony.htm

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