Results for the tag, service level.

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...IT departments failing to meet service level agreements, study finds Forrester...average IT departments fail to meet service level agreements with the business 26...their business colleagues. Service level metrics are still very IT-centric... http://www.computerweekly.com/Articles/2008/06/23/231158/it-departments-failing-to-meet-service-level-agreements-study.htm
...challenges for the data center, including: Maintaining Service Level Agreements (SLAs) While it is easy to get caught...infrastructure is critical to minimizing the impact to the service level and business. Enforcing Best Practices It is... http://www.computerweekly.com/Articles/2009/11/17/239179/white-paper-reigning-in-an-ever-changing-storage-environment.htm
...Register | Login Oracle ups service level for Enterprise product by Cliff...management, monitoring, and service level capabilities over the coming months...components. Oracle said the service level management functionality will... http://www.computerweekly.com/Articles/2006/10/19/219283/Oracle-ups-service-level-for-Enterprise-product.htm
...2009 04:26 Align IT with business and deliver better service to networked users while cutting costs and meeting Service Level Agreement (SLA) targets – this is a typical dilemma faced by many a Novell OES/NetWare operations team today... http://www.computerweekly.com/Articles/2009/11/19/238515/White-paper-Consolidated-Management-of-OESNetWare-Server.htm
Register | Login Service level-linked outsourcing deal helps Royal Mail cut losses Daniel...technical development for e-business at Royal Mail. "The service level agreements cover three main areas: responsiveness to problems... http://www.computerweekly.com/Articles/2003/09/19/197335/Service-level-linked-outsourcing-deal-helps-Royal-Mail-cut.htm
...upgrade from Oracle9ito Oracle 10grequires a minimum of 25 minutes to complete. This would break the Amadeus IT service level agreement that stipulates planned database downtime cannot exceed 15 minutes per quarter. A solution needed to... http://www.computerweekly.com/Articles/2009/11/19/239226/OTN-Case-Study-Amadeus-using-Oracle-Transportable-Tablespace-in-Oracle-91-Database-Migration-with.htm
Register | Login Service level-linked outsourcing deal helps Royal Mail cut losses Daniel...technical development for e-business at Royal Mail. "The service level agreements cover three main areas: responsiveness to problems... http://www.computerweekly.com/Articles/2003/09/23/197392/Service-level-linked-outsourcing-deal-helps-Royal-Mail-cut.htm
...at FAST IiS. Potential users of cloud computing services need assurances around security, confidentiality and service level agreements, he said. "Simply put, users need a straightforward form of certification or code of conduct for... http://www.computerweekly.com/Articles/2009/11/03/238397/cloud-industry-forum-plans-uk-code-of-conduct-for-cloud.htm
IT Management MCI launches new service-level agreements MCI has announced new service-level agreements for internet service performance aimed at giving business customers added confidence... http://www.computerweekly.com/Articles/2004/07/29/204180/mci-launches-new-service-level-agreements.htm
...new operating system, has acted as a catalyst for Microsoft and others. Microsoft has announced the pricing and service level agreement details for Azure, the hosted processing, data storage and network offering due from the company in November... http://www.computerweekly.com/blogs/editors-blog/2009/07/clouds-against-blue-skies.html

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