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M&S to run multi-channel order system

News
| www.computerweekly.com
| 17/04/2007

Register | Login M&S to run multi-channel order system by Will Hadfield Tuesday...weekly@rbi.co.uk Related Tags call centre run multi channel order order system ordering platform... http://www.computerweekly.com/Articles/2007/04/17/223056/ms-to-run-multi-channel-order-system.htm

Marks & Spencer to spend £450m on supply chain revamp

News
| www.computerweekly.com
| 23/05/2007

...role will be Lastminute.com founder Martha Lane Fox, who will spend 15 days a year at the firm. Marks & Spencer to run multi-channel order system>> Marks & Spencer plans Epos replacement >> Marks & Spencer launches website in collaboration... http://www.computerweekly.com/Articles/2007/05/23/224023/Marks-amp-Spencer-to-spend-163450m-on-supply-chain.htm

Online sales to hit £28bn by 2011, says report

News
| www.computerweekly.com
| 25/05/2007

...shopper will grow to £1,056 per year,” it said. SMEs ‘failing to keep up with web developments' >> M&S to run multi-channel order system >> Comment on this article: computer.weekly@rbi.co.uk Related Tags online sales... http://www.computerweekly.com/Articles/2007/05/25/224365/online-sales-to-hit-28bn-by-2011-says-report.htm

BP to save £600m in global IT process standardisation

Case-Study
| www.computerweekly.com
| 21/05/2007

...extends RFID technology to 120 stores >> M&S ready to start national roll-out of item-level RFID >> M&S to run multi-channel order system >> Marks & Spencer plans Epos replacement >> Marks & Spencer launches website in collaboration... http://www.computerweekly.com/Articles/2007/05/21/224000/bp-to-save-600m-in-global-it-process-standardisation.htm

RightNow upgrades CRM suite and adds telesales application

News
| www.computerweekly.com
| 11/08/2005

...Telesales, automating the handling of inbound and outbound telephone sales calls. The system allows sales managers to run multi-stage telephone sales campaigns, create segmented call lists, assign calls to sales staff and distribute sales scripts... http://www.computerweekly.com/Articles/2005/08/11/211340/rightnow-upgrades-crm-suite-and-adds-telesales-application.htm

RightNow CRM suite is given sales upgrade

News
| www.computerweekly.com
| 23/08/2005

...company has also launched RightNow Telesales, which automates the handling of telesales calls. It allows sales managers to run multi-stage telesales campaigns, create segmented call lists, assign calls to sales staff and distribute sales scripts... http://www.computerweekly.com/Articles/2005/08/23/211446/rightnow-crm-suite-is-given-sales-upgrade.htm

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AN UP BUSINESS IN A DOWN ECONOMY - Justmeans rides the waves of social media and corporate responsibility

pressrelease
| www.itbinternet.com
| 26/08/2009

...companies to post their media to multiple social networks simultaneously, crowd-source feedback on their good work, run multi-channel campaigns and contests to further involve stakeholders, and then track the results of all of their online... http://www.itbinternet.com/pr/30936

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