Results for the tag, intelligent contact.

Find the latest news and information on intelligent contact from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - INTELLIGENT CONTACT

Cisco enhances IP voice-data convergence line

News
| www.computerweekly.com
| 13/11/2002

...videoconferencing platform will come in three models ranging in price from $12,950 to $24,950. The Cisco ICM CTI (Intelligent Contact Management Computer Telephony Integration) driver for Siebel 7, available this month, which lets Cisco ICM software... http://www.computerweekly.com/Articles/2002/11/13/190943/cisco-enhances-ip-voice-data-convergence-line.htm

Call centres move towards IP

News
| www.computerweekly.com
| 08/08/2001

...buyers away from traditional automatic call distribution solutions. Cisco is to launch a new version of its Intelligent Contact Management (ICM) 4.6 software and CTI Object Server in the third quarter of this year. Tim Stone, EMEA marketing... http://www.computerweekly.com/Articles/2001/08/08/181837/call-centres-move-towards-ip.htm

Hotel chain ups guest satisfaction and revenue with call monitoring

News
| www.computerweekly.com
| 09/07/2007

... The hotel company has deployed Autonomy's Intelligent Contact Center platform to improve interaction between...increase in average revenue per phone call. The Intelligent Contact Center makes it possible for organisations to capture... http://www.computerweekly.com/Articles/2007/07/09/225418/hotel-chain-ups-guest-satisfaction-and-revenue-with-call-monitoring.htm

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All ResultsNews and blogs from the web - INTELLIGENT CONTACT

Dallas agency Mediajuice wins awards for video game ads

News
| www.tmcnet.com

...signup Real-time alerts on Contact Center Solutions A New Approach to Business Process Automation The Intelligent Contact Center Solutions Security Considerations For an IP PBX and Contact Center Solutions Application Server ... http://www.tmcnet.com/usubmit/2009/07/06/4258694.htm

New! Global Knowledge Course: ACCMU (Administering Cisco CallManager and Unity)

pressrelease
| www.globalknowledge.com

Salesforce.com and Cisco Partner to Deliver the New Face of Customer Service - salesforce.com

News
| www.salesforce.com

Application enhances customer interaction processes.

News
| news.thomasnet.com

Macromedia - LAST NAME A — G

News
| www.adobe.com

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All ResultsOther content from the web - INTELLIGENT CONTACT

New! Global Knowledge Course: ACCMU (Administering Cisco CallManager and Unity)

pressrelease
| www.globalknowledge.com

...Unified Voice Portal Implementation ICMBC - Intelligent Contact Manager Boot Camp v7.0 ICMPT1 - Cisco ICM...Introduction to Cisco Cable Routers v1.0 ICMBC - Intelligent Contact Manager Boot Camp v7.0 ICMI - Implementing... http://www.globalknowledge.com/training/generic.asp?pageid=1967&country=United+States

Cisco Unified Intelligent Contact Management Hosted - Products & Services - Cisco Systems