Results for the tag, customer analytics.

Find the latest news and information on customer analytics from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CUSTOMER ANALYTICS

...seating arrangements and so on, and the airplane delivers the product, the actual flight. For the facilitator, customer analytics, online dialogue and multichannel integration are the most important technologies. Facilitator website examples... http://www.computerweekly.com/Articles/2009/02/20/234947/Defining-a-primary-goal-for-your-B2C-website.htm
...Gartner analyst Chris Pang. "It was clear that many projects such as implementation of direct marketing tools, customer analytics, and customer service and support capabilities are too strategically or tactically important to be suddenly abandoned... http://www.computerweekly.com/Articles/2009/01/29/234498/Three-quarters-of-European-firms-to-expand-CRM-projects-this-year-says.htm
...insights. It expects users in retail to focus on marketing automation during 2006 as they look to build up their customer analytics capabilities. "Insights will need to be tested, leading to closer ties between online and stores," said Baird... http://www.computerweekly.com/Articles/2006/03/14/214718/Shoppingforholisticenterprisesystems.htm
...officer Jeff Cohen. His staff is also in the process of building a 64-bit SQL Server-based data warehouse to run customer analytics. The airline is simultaneously running 32-bit SQL Server to support internal business applications, as well... http://www.computerweekly.com/Articles/2003/04/25/194059/microsoft-64-bit-sql-database-takes-on-unix.htm
...known for data warehousing products for the iSeries, offers the Stratum analytical application suite, which covers customer analytics, marketing, sales, financial, procurement, e-business and manufacturing. "The drive for pre-packaged... http://www.computerweekly.com/Articles/2001/08/01/181862/the-appliance-of-intelligent-science.htm
...business context. @35305 Customer analytics A common, overused term...Following are different aspects of customer analytics that benefit the sales, marketing...individuals. To this end, customer analytics encompass the continuous refinement... http://www.computerweekly.com/Articles/2007/04/20/223345/Business-intelligence-applications.htm
...to other records that the bank keeps in storage: customer records, product records, marketing information, customer analytics. It's about the structured linkage that's embedded into IBM's model that makes it different," Kopp said... http://www.computerweekly.com/Articles/2004/06/01/202793/citigroup-to-stream-media-to-corporate-desktops.htm
...adding 20 new analytical applications to its business intelligence portfolio. Those offerings will include a customer analytics application that will deliver prebuilt industry-specific functions that span call centre, sales and marketing... http://www.computerweekly.com/Articles/2004/10/05/205733/siebel-looks-to-custom-built-apps-to-boost-bottom-line.htm
... Sourcing global wide area network services Hosted sales and the trend toward simplicity Cross-channel customer analytics Keeping IT sane in a crazy BI world of Excel Emerging server/CPU architectures GVL6-20090302.1 http://www.computerweekly.com/Articles/2005/05/18/210027/welcome-to-gigaworld-it-forum-europe-2005.htm
...analytics and workforce/employee performance management applications - in addition to Siebel's more familiar turf, customer analytics for CRM. Duane Cologne, general manager of analytic solutions at Siebel, said all of the applications will... http://www.computerweekly.com/Articles/2004/10/05/205719/siebel-adds-analytics-extensions.htm

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