Results for the tag, centres based.

Find the latest news and information on centres based from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CENTRES BASED

News
| www.computerweekly.com
| 03/01/2008

...accelerate as pressures for both flexibility and cost containment increase and that environmentally conscious data centres based on “green” technology will proliferate across all industries; “Cost savings, formerly the key factor in outsourcing... http://www.computerweekly.com/Articles/2008/01/03/228712/green-data-centres-to-proliferate.htm

Brits prefer onshore call centres

News
| www.computerweekly.com
| 15/05/2007

...call centres about their finances. Furthermore 77% of Brits would rather deal with companies that only have call centres based in the UK. This revelation follows research last week, by business process outsourcing firm Syntel, that wage... http://www.computerweekly.com/Articles/2007/05/15/223889/brits-prefer-onshore-call-centres.htm

Cable damage disrupts internet services

News
| www.computerweekly.com
| 19/12/2008

...outage of this size cannot be underestimated - it is like severing a major artery. In a global economy with financial centres based around the world, and an increasing use of outsourced call centres and IT departments, it is essential that companies... http://www.computerweekly.com/Articles/2009/01/06/234016/Cable-damage-disrupts-internet-services.htm

Stolen Bulldog database used to defraud customers

News
| www.computerweekly.com
| 29/05/2007

...denied she holds any part of the database, which is believed to have been used to make calls to customers from call centres based in Pakistan. The call centres are said to have tricked Bulldog customers into handing over credit card details... http://www.computerweekly.com/Articles/2007/05/29/224384/Stolen-Bulldog-database-used-to-defraud-customers.htm

Briefs: VoiceCon in the news

News analysis
| www.computerweekly.com
| 22/08/2006

...businesses that want to expand the functionality of their existing contact centres or those that want to build new contact centres based on state-of-the-art customer communications technology. Since IP Web Centre is a hosted solution that simply... http://www.computerweekly.com/Articles/2006/08/22/217910/briefs-voicecon-in-the-news.htm

Oracle and Cap Gemini sign development agreement

News
| www.computerweekly.com
| 06/06/2003

...9i Application Server and Database solutions internationally. The agreement includes 13 Oracle 9i demonstration centres based in Cap Gemini offices around the world, staffed by both companies. The cost of the centres will be "in seven figures... http://www.computerweekly.com/Articles/2003/06/06/195063/oracle-and-cap-gemini-sign-development-agreement.htm

Dell shifts support calls after customer complaints

News
| www.computerweekly.com
| 25/11/2003

...Support calls for other products, as well as consumer support, will still be handled by one of Dell's 20 global call centres, based on capacity, he said. Tom Krazit writes for IDG News Service Dilbert Sudoku Puzzler Dilbert Sudoku... http://www.computerweekly.com/Articles/2003/11/25/198908/Dell-shifts-support-calls-after-customer-complaints.htm

AMD joins forces with Chinese chip designer for thin clients

News
| www.computerweekly.com
| 12/12/2003

...design centre in Beijing with Founder Group. That design centre will focus on the development of home digital media centres based on AMD's Alchemy and Geode processor families. Sumner Lemon writes for IDG News Service GVL6-20090512... http://www.computerweekly.com/Articles/2003/12/12/199239/amd-joins-forces-with-chinese-chip-designer-for-thin.htm

Pure genius: Guinness drinks to successful reorganisation

In-Depth
| www.computerweekly.com
| 27/07/2000

...dedicated department that services all the separate business divisions. The processes within the shared-services centres, based in London and Dublin, include consolidation of financial accounting and reporting, online access to up-to-date... http://www.computerweekly.com/Articles/2000/07/27/175489/pure-genius-guinness-drinks-to-successful-reorganisation.htm

All Other Computer Weekly Results

All ResultsNews and blogs from the web - CENTRES BASED

Aurix brings next generation speech search to contact centre market

pressrelease
| www.realwire.com
| 06/10/2009

...recognisable terms. Gopher-it is scalable and can be tailored to the needs and budgets of both large and small contact centres. Based on an open architecture, it can easily be integrated with existing contact centre infrastructure. For further... http://www.realwire.com/release_detail.asp?ReleaseID=13823

Fujitsu opens £44 million data centre