Results for the tag, centre product.

Find the latest news and information on centre product from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - CENTRE PRODUCT

...people diagnosed with ASD, to provide software testing services. Microsoft outsourced testing on its Windows Media Centre product and some of the testing of its business software to Specialisterne. IT consultants with ASD work on software testing... http://www.computerweekly.com/Articles/2008/02/15/229432/autistic-people-prove-valuable-in-software-testing.htm

IBM is spinning out its long overdue next-generation storage system, code-named IceCube, and is seeking $15 million in funding to commercialize the product. http://www.computerweekly.com/Articles/2007/07/12/225526/ibm-washes-hands-of-icecube-storage-project.htm

...management or deployment management systems, she said. The products will be sold as part of the Utility Data Centre product from Hewlett-Packard and will be available independently starting sometime in the fourth quarter. Pricing will start... http://www.computerweekly.com/Articles/2004/07/20/203955/opsware-launches-new-version-of-server-management-tool.htm

...more communication options. Target’s BlueChip loan processing system and Amcat’s Contact Centre Suite call centre product are now fully integrated to streamline customer contact and loan processing. The partnership will enable brokers... http://www.computerweekly.com/Articles/2006/10/20/219300/loan-firms-team-up-to-speed-processing.htm

...monitoring The Omni Hotels group has improved customer satisfaction levels and increased revenue with a contact centre product from Autonomy. The hotel company has deployed Autonomy's Intelligent Contact Center platform to improve interaction... http://www.computerweekly.com/Articles/2007/07/09/225418/hotel-chain-ups-guest-satisfaction-and-revenue-with-call-monitoring.htm

...to help improve its operations. The project includes rolling out digital lines and installing an IPFX contact centre product, while continuing to manage and maintain the company’s voice requirements. The IPFX product that will replace... http://www.computerweekly.com/Articles/2007/01/09/221075/Foxtons-rolls-out-new-1631m-comms-system.htm

...RSPCA staff either in the office or in the field via mobile devices. The charity is also trialling a virtual call centre product from Cable & Wireless that uses interactive voice response technology to identify the location of callers and the... http://www.computerweekly.com/Articles/2002/08/29/189275/net-phones-the-cats-whiskers.htm

...handler. Call centre agents can automatically return each call when reach the top of the queue. BT's contact centre product manager, Terry Linton, said, "We can get back to 97% of the customers on a daily basis." Queuebuster is... http://www.computerweekly.com/Articles/2005/09/20/211921/lewisham-call-deal.htm

...approval by Telera's shareholders and regulators. Also in July, Genesys is expected to release its first call centre product that incorporates Telera's technology. Additional products that will combine technology from Telera, Genesys and... http://www.computerweekly.com/Articles/2002/05/30/187503/alcatel-buys-telera-for-voicexml-in-call-centres.htm

...applications as well as providing access to call centre functions through integration with Siebel's hosted contact centre product. The package comes with Siebel connectors to Microsoft Exchange and Outlook. GVL6-20090512.3 http://www.computerweekly.com/Articles/2005/10/11/212285/technology-news-in-brief.htm

All Other Computer Weekly Results

...such as changing the default call centre, or they could be services that execute a business process, such as a call centre product transfer process. These business services could also change business rule parameters, such as reducing the rating... http://www.oracle.com/technology/architect/enterprise_solution_cookbook/building_intelligent_processes.html