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London is most e-literate place in UK, but Torquay tops e-Luddite stakes
...Glasgow 6. Doncaster 7. Milton Keynes 7. Derby 8. Sheffield 8. Stoke People working in IT had the highest average score, at 75 out of 100, followed by those in the design/creative sector and then marketing. Students were among... http://www.computerweekly.com/Articles/2008/04/07/230163/london-is-most-e-literate-place-in-uk-but-torquay-tops-e-luddite.htm
WHSmith replaces HMV as most usable website
...general are focussing on improving the usability of their websites, with a 10% increase from 57% to 67% in the average score. The score measures how good an experience the website offers consumers. Retailers have improved on issues such... http://www.computerweekly.com/Articles/2008/10/28/232937/whsmith-replaces-hmv-as-most-usable-website.htm
John Lewis tops website accessibility league
...a general improvement in accessibility achieving an average score of 61.6% this year. The main reason for this...Trenton Moss, director at Webcredible, said, "The average score for every guideline has improved, but the main reason... http://www.computerweekly.com/Articles/2009/02/25/235014/john-lewis-tops-website-accessibility-league.htm
Shortlist announced for Best Places to Work in IT 2009
...for. These ratings were collated to give a company an average score, which could then be compared to the scores of others. Those companies with a higher than average score made the shortlist. The IT staff we surveyed came... http://www.computerweekly.com/Articles/2009/02/03/234487/shortlist-announced-for-best-places-to-work-in-it-2009.htm
E-tailers top customer satisfaction league
...82, followed by department stores at 76, petrol stations at 75 and electrical retailers and supermarkets 74. The average score was 74.8. Play.com was the most popular retail site, with a score of 87. Amazon got 85, i-Tunes 82... http://www.computerweekly.com/Articles/2009/02/26/235030/E-tailers-top-customer-satisfaction-league.htm
Utility firms improve online experience
...2008. The firm evaluates 20 best practice guidelines and gives each firm a score between zero and five. The average score last year was 47.7. This year's average was 58.7. Southern Water had the highest score this year with 76... http://www.computerweekly.com/Articles/2008/12/03/233703/utility-firms-improve-online-experience.htm
Councils make big website usability improvements
...and hours of operation (current average score 2 out of 5) *Having clear...the top of the page (current average score 1.1 out of 5) *Providing...common mistakes and abbreviations (average score 2.1 out of 5) For the full... http://www.computerweekly.com/Articles/2008/06/30/231287/councils-make-big-website-usability-improvements.htm
Maths is not our strong point
...analogies and patterns. The surprise result was the low average score for arithmetic and conventional logic. This goes against...Contrary to expectations, respondents gained a low average score for perfectionism. Programmers are traditionally... http://www.computerweekly.com/Articles/2002/02/07/185028/maths-is-not-our-strong-point.htm
Users
...the quality at an average of 3.9 and performance at 3.7, although problem handling was higher at 4.0. Inland Revenue, which has more than 55,000 end-users, says the average score for systems in general is 4.07. http://www.computerweekly.com/Articles/2002/11/21/191110/Users39-approval-of-Nirs2-is-on-the-rise.htm
Security specialists expose damning lack of rigour
...proper incident reporting procedures More than half do not have a system of asset classification and control The average score for organisations that completed the index was 52 out of 100. The Management Security Index is sponsored by the... http://www.computerweekly.com/Articles/2003/03/26/193437/security-specialists-expose-damning-lack-of-rigour.htm
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Watch the award winners: the "Office Casual" how-to series and "Office Intervention: I need a job"
...a score from judges of 90 or higher are awarded a “Silver Telly” statuette, the highest honor. Entries with an average score of 70 to 89 from our judges are awarded a “Bronze Telly” statuette for outstanding achievement. Entries do not... http://blogs.msdn.com/inside_office_online/archive/2009/07/17/watch-award-winners-the-office-casual-how_2D00_to-series-and-office-intervention-i-need-a-job-.aspx
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Oracle Research Reveals Challenges Communications Service Providers Face in Servicing and Retaining Customers
...the level of success of their online self-service functionality (1 being unsuccessful and 5 very successful), the average score was 2.65 – demonstrating the failure of online self-service functionality. By providing customers with online... http://www.realwire.com/release_detail.asp?ReleaseID=14335
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