UKtech50: Simon Gratton, chief data officer, Zurich Financial Services

Many IT leaders are tackling the twin challenges of digital transformation and making better use of data to improve decision-making and customer engagement. But the real challenge is not in the technology – it’s the changes to organisational culture and operating models needed to become a truly data-driven, digital business. In his UKtech50 talk, Zurich Insurance chief data officer Simon Gratton discussed his experiences of tackling these challenges.