Paul Coby, IT director, John Lewis
Computer Weekly hosted its annual UKtech50 event in London to announce the definitive list of the most influential people in UK IT. We invited 12 top IT leaders to share their great ideas for how to innovate with IT, influence the role of technology in their organisation, and inspire their peers. This video is one of a series of 12 with the speakers talking to the audience of over 100 IT leaders.
After 150 years in existence, John Lewis is one of the oldest UK retailers. The company had never seen itself as an IT business – but this changed four years ago, with retail revolutionised by the growth of online and mobile shopping. IT investment in John Lewis has grown six-fold and there is a renewed focus on IT innovation as key to delivering the firm’s omnichannel vision.
In this video Paul Coby, IT director, John Lewis outlines the successful actions that put John Lewis on the innovation track.