IT leaders need suitable strategies and governance to exploit social media technology to improve productivity and collaboration, to set the boundaries between flexibility and corporate data security, and also to measure results.
In this CW500 video, Warren Buckley, managing director, customer service, BT Retail, talks to Computer Weekly editor in chief Bryan Glick about BTCare, the telco's social media-based technical support service.
A lack of standards around chatbot development has created a situation in which enterprises are building and rebuilding bots. But...
Schneider Electric, a multinational energy management company, has embarked on a robotic process automation journey, establishing...
No matter what comes at them in terms of cybersecurity issues, the main CISO challenge comes down to building credibility as a ...
Confidence in the security of the 2020 election spanned the gamut, depending on who you asked at DEF CON's Voting Village, with ...
The VMware acquisition of Veriflow is expected to help vRealize users determine the integrity of a network design before it goes ...
Product hype and network agility are some of the primary network challenges for modern enterprises, according to networking ...
Renegotiation, legal action and cancellation are all options if your colocation service agreement isn't up to par. But each ...
Training, testing and automation are all essential components to software updates. Implementing these concepts makes version ...
Expanding its database management system offerings, cloud computing vendor DigitalOcean added Managed Databases support for MySQL...
Self-service data preparation can duplicate work and slow down analytics. One possible fix: an internal marketplace where users ...
you have yet to responnd to my phone call . or are your full time orders are now on the pitch
thank you ....... bt peson