CW500: Warren Buckley of BT Retail on BTCare

IT leaders need suitable strategies and governance to exploit social media technology to improve productivity and collaboration, to set the boundaries between flexibility and corporate data security, and also to measure results.

In this CW500 video, Warren Buckley, managing director, customer service, BT Retail, talks to Computer Weekly editor in chief Bryan Glick about BTCare, the telco's social media-based technical support service.

View All Videos

Join the conversation

1 comment

Send me notifications when other members comment.

Please create a username to comment.

you have yet to responnd to my phone call . or are your full time orders are now on the pitch  
thank you .......   bt peson

Cancel

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

SearchDataManagement

Close