IT outsourcing
IT outsourcing is a critical consideration for IT managers, but is always a sensitive subject with significant implications for IT department staff. Offshore outsourcing continues to grow in popularity, and the sourcing options for IT managers are increasingly varied. We examine what approach UK organisations are taking to IT outsourcing.
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News
04 Dec 2023
Atos selected for UEFA Euro 2024 IT contract
IT services company Atos will deliver on-site and remote IT services for next year’s international football event in Germany Continue Reading
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Feature
07 Sep 2023
Interview: Ashish Gupta, head of EMEA, HCLTech
It’s not just enterprises that changed their operating models during and after Covid, but also the suppliers that took them on the journey, HCLTech Europe’s head explains Continue Reading
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News
11 Oct 2022
Public sector spend on IT climbed to £12.6bn in 2021
Public sector bodies IT spend went up 10% last year, but the majority of the money went to large IT suppliers with 89% of the total spend going to so-called ‘tech titans’, according to a report from Tussell Continue Reading
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Opinion
10 Oct 2022
Currency markets causing choppy waters for UK outsourcing
Anthony Drake, director at tech advisory ISG, explains how the UK government’s botched mini-Budget announcement raised the cost of IT outsourcing Continue Reading
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News
10 Oct 2022
Dutch infrastructure sector seeks closer collaboration with government
Although the Netherlands government is increasingly realising how vital the country’s digital infrastructure is, it lacks sufficient policy-making and vision, say industry associations Continue Reading
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Feature
05 Oct 2022
Clickwork and labour exploitation in the digital economy
Often ignored or assumed to be work conducted by machines rather than people, Computer Weekly explores the hidden human impact of the ‘clickwork’ that underpins the global digital economy Continue Reading
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News
04 Oct 2022
IR35 reforms to be scrapped: What IT contractors need to know
News of the government’s plans to scrap the IR35 reforms took the contracting world by surprise, but IT contractors are being warned off making hasty changes to the way they work just yet Continue Reading
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News
03 Oct 2022
StorPool takes its software-defined storage to the AWS cloud
Software-defined storage and block access specialist to offer its product on high-performance AWS bare metal and memory-intensive compute, while claiming improved latency Continue Reading
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News
28 Sep 2022
Most hackers exfiltrate data within five hours of gaining access
Insights from more than 300 sanctioned adversaries, otherwise known as ‘ethical’ hackers, reveal that around two-thirds are able to collect and exfiltrate data within just five hours of gaining access Continue Reading
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News
27 Sep 2022
American football giants jet into digital age with HCLTech
US football clubs the New York Jets and New York Giants outsource their digital transformations to Indian service provider as they target improved fan engagement Continue Reading
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News
26 Sep 2022
FCSA calls for government clampdown on cloned umbrella companies
One year has passed since the Freelancer and Contractor Services Association spoke out about the problem of umbrella company cloning, and it claims the authorities are not moving fast enough to tackle the issue Continue Reading
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News
23 Sep 2022
Post Office scandal inquiry chair intervenes in slow compensation progress
Chair of statutory public inquiry into the Post Office Horizon scandal has aired his disappointment over the slow progress in making interim payments to victims Continue Reading
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News
22 Sep 2022
Nordic private equity firms pursue cyber security acquisitions
Increasing interest in the security sector from Nordic private equity firms is a reflection of growing threats and increasing enterprise security budgets Continue Reading
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News
21 Sep 2022
Contractors call for IR35 review and tax cuts in Chancellor’s mini-Budget
The contractor community is patiently awaiting the outcome of this Friday’s mini-Budget, with hopes for some concrete details on the Prime Minister’s proposed IR35 review and news of a corporation tax cut Continue Reading
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E-Zine
20 Sep 2022
A gold medal performance for networking
In this week’s Computer Weekly, we find out how the IT team behind the 2022 Commonwealth Games in Birmingham delivered a winning performance. We also look at how the centuries-old London insurance market is going digital, thanks to Lloyd’s of London. And we find out how low-cost high street stores succumbed to the inevitable and are going online. Read the issue now. Continue Reading
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News
16 Sep 2022
Barnet Council awards Capita contract extension
Barnet Council has awarded Capita a contract extension as part of its transition away from a large contract with the supplier Continue Reading
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News
12 Sep 2022
Contractors lack confidence in prime minister to follow through with promised IR35 review
Contractor poll suggests lack of faith among freelancers about new prime minister Liz Truss honouring her pledge to review the IR35 rules Continue Reading
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News
09 Sep 2022
Interview: Keeping an IT business going during the Russian invasion
After heading home and discovering that his country had been invaded, Konstantin Klyagin was forced to make life-changing family and business decisions Continue Reading
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E-Zine
09 Sep 2022
CW Europe: Why Russia could become the world’s biggest market for illegal IT
Faced with international sanctions and the departure of many global IT suppliers from Russia, companies there are seeking alternative, and sometimes illegal, routes to access IT products. Also read how new requirements are driving scientists and engineers in Europe back to the lab to start developing 6G technology. Continue Reading
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News
06 Sep 2022
Saudi Arabian organisations choose to outsource to improve cyber security posture
Overwhelmed by rising threats and a growing number of government mandates, many organisations in Saudi Arabia are looking for outside help to take care of cyber security Continue Reading
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News
05 Sep 2022
How Okta is regaining customer trust after a cyber attack
In early 2022, cyber firm Okta was among several tech companies hit by the Lapsus$ gang. Vice-president of customer trust Ben King talks about how he has been working behind the scenes to rebuild confidence after the incident Continue Reading
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Opinion
05 Sep 2022
Security Think Tank: Good procurement practices pave the way to app security
Application security is as much a question of good procurement practice as it is good development practice, says Petra Wenham of the BCS Continue Reading
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News
01 Sep 2022
Google workers oppose cloud contract with Israeli government
Google workers and Palestinian rights activists call on company to divest from involvement in cloud and artificial intelligence contract with Israeli government and military, following allegations the tech giant has retaliated against an employee for being publicly critical of the deal Continue Reading
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News
18 Aug 2022
LexisNexis sued by immigration advocates over data practices
Four immigration advocacy groups launch lawsuit in Illinois alleging data broker’s collection, aggregation and sale of people’s personal data, including non-public information, to corporations and government bodies Continue Reading
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News
15 Aug 2022
FCSA appoints independent panel to bolster dispute resolution protocols for umbrella firms
In a statement to Computer Weekly, the Freelancer and Contractor Services Association says the panel will provide umbrella companies with a route to appeal against the decisions made by its CEO Continue Reading
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News
11 Aug 2022
NHS may take a month to recover from supply chain attack
Ransomware attack victim Advanced warns its NHS customers they could be waiting until early September to fully recover their operations Continue Reading
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News
08 Aug 2022
NHS recovering key services after attack on supplier
Incident at software provider Advanced took out multiple NHS services before the weekend, including the 111 advice service Continue Reading
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News
03 Aug 2022
New EU due diligence law needs amending to stop tech sector abuse
European corporate due diligence directive seeking to transform how companies approach their human rights and environmental risk is welcome, but without further changes, it will fail to effectively curb tech firms’ harmful practices, claims international non-profit Continue Reading
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News
28 Jul 2022
Artificial intelligence to reduce waiting list for neurology appointments
The Walton Centre is working with Tata Consultancy Services to apply digital technology to its operation, starting with a time-saving AI chatbot Continue Reading
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News
28 Jul 2022
Home Office selects CGI as strategic delivery partner
IT services supplier will act as strategic delivery partner for the Home Office’s plans to modernise and join up UK law enforcement’s digital capabilities Continue Reading
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News
28 Jul 2022
Hibs push for the backup premier league with Acronis
Hibernian FC signs Acronis to get top division data protection and make the most of ticketing information and match footage as it tries to gain more value from the data it holds Continue Reading
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News
26 Jul 2022
Post Office attacked subpostmasters who questioned Horizon, say victims
When the Post Office’s lie about the Horizon system failed to silence subpostmaster critics, it took more extreme measures, say victims of the scandal Continue Reading
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News
26 Jul 2022
Six more subpostmaster convictions overturned in Horizon scandal
More former subpostmasters have their wrongful convictions for theft and fraud overturned in the Court of Appeal Continue Reading
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News
22 Jul 2022
Russia could become the world’s largest market for illegal IT
Russia could become the biggest market for illegal IT equipment as companies try to get round sanctions imposed on the country Continue Reading
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News
20 Jul 2022
Barnet Council to bring work outsourced to Capita back in-house by 2026
London borough is bringing swathes of outsourced services back in-house next year, with more to follow by 2026 Continue Reading
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News
20 Jul 2022
How NEC is transforming its business
While NEC is known for its public safety systems, the company has been expanding into new areas including e-government, financial services and customer experience in Asia-Pacific Continue Reading
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News
19 Jul 2022
European IT services see bumper quarter, but signs of slowing emerge
Spending on IT and BPO services in Europe saw significant growth in the past quarter, but there are signs of a slowdown Continue Reading
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News
18 Jul 2022
Dutch multinational hires HCL for digital transformation
Netherlands-based DSM is moving to a single-supplier IT services model for its digital transformation Continue Reading
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News
15 Jul 2022
HPE expands private cloud capabilities in GreenLake
HPE’s GreenLake for Private Cloud Enterprise is a managed service that provides flexibility in deployment models with automation capabilities for a cloud-like experience Continue Reading
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News
14 Jul 2022
Global IT services market shows signs of slowing
Spending on IT and business process services could be set to reduce over the coming months as the latest ISG figures show early signs of decline Continue Reading
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E-Zine
07 Jul 2022
CW Middle East: UAE citizens embrace new digital technologies
A survey shows that people in the United Arab Emirates believe next-generation technologies such as 3D printing and artificial intelligence will become widespread in the country. Also read how the UAE has improved its security posture amid mounting cyber threats. Continue Reading
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News
06 Jul 2022
Manchester United signs DXC for digital transformation
Football club is working with IT services firm DXC to support its digital transformation on multiple fronts Continue Reading
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News
04 Jul 2022
How Lenovo is making the transition into services
Although Lenovo is late to the as-a-service game, it is making headway through its One Lenovo and services-led transformation strategies, says a top company executive Continue Reading
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News
30 Jun 2022
Subpostmaster campaigning forces government to set up compensation scheme and make interim payments
Subpostmaster campaign group is a step closer to achieving what it was originally set up to do as government launches compensation scheme for its members who did not receive fair payouts Continue Reading
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News
30 Jun 2022
Independent scrutiny brought into compensation negotiations for wrongly prosecuted subpostmasters
Former Supreme Court judge will offer his view on the valuation of compensation for wrongly convicted subpostmasters Continue Reading
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News
28 Jun 2022
African health charity integrates digital tools with Cognizant
IT services supplier is working with African health charity to integrate digital tools through a five-month project Continue Reading
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Opinion
24 Jun 2022
Assessment and knowledge: Your key tools to secure suppliers
There is no silver bullet that will resolve all the issues arising from today’s interconnected businesses and complex supply chains, but there are some key tools at your disposal Continue Reading
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News
22 Jun 2022
How TDCX is building a people-centric business
Every digital tool deployed by the Singapore-based services firm is aimed at augmenting the performance and experience of its employees, says TDCX’s group CIO, Byron Fernandez Continue Reading
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Opinion
22 Jun 2022
Security Think Tank: Balanced approach can detangle supply chain complexity
Achieving an appropriate balance between people, processes and technology can help to detangle the complexities of the supply chain and create better security practices Continue Reading
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Opinion
21 Jun 2022
Supply chain security goes deep – forget this at your peril
It may have hit the headlines as an IT issue, but supply chain security goes far deeper into an organisation than just technology Continue Reading
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News
20 Jun 2022
Minister says compensation offer to 555 subpostmasters close
Government minister says an announcement on subpostmaster compensation could be made within weeks Continue Reading
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Opinion
17 Jun 2022
Consider governance, coordination and risk to secure supply chain
A recent ISACA study found myriad factors that give good reason to be concerned about supply chain security. Cyber adviser Brian Fletcher recommends three areas to zero in on Continue Reading
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Opinion
16 Jun 2022
Security Think Tank: Best practices for boosting supply chain security
In a highly connected world, managing the supply chain landscape requires an adaptation of the ‘traditional’ approach to managing cyber risk Continue Reading
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Opinion
15 Jun 2022
Security Think Tank: Basic steps to secure your supply chain
When it comes to supply chain security, there are some core things you should be doing – but remember, the devil is in the detail Continue Reading
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Opinion
10 Jun 2022
Security Think Tank: Don’t trust the weakest link? Don’t trust any link
Your security model shouldn’t fall apart just because a part of your business, or a partner, has weak security. This is why information-centric security is a must Continue Reading
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News
09 Jun 2022
SolarWinds CEO offers to commit staffers to government cyber agencies
A new proposal from SolarWinds’ outspoken CEO, Sudhakar Ramakrishna, could see software companies commit key staff to work with government cyber agencies to improve cooperation and incident response Continue Reading
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News
09 Jun 2022
IBM winding down its Russian business
After three months in suspension, IBM’s operations in Russia are being wound down, CEO tells staff Continue Reading
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News
08 Jun 2022
NHS invites suppliers to apply to join latest tech marketplace
Health service launches new IT framework for suppliers offering technologies that can transform GP operations Continue Reading
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News
08 Jun 2022
Pure FlashBlade//S and Evergreen//Flex boost as-a-service push
FlashBlade//S brings two new arrays in which customers can upgrade controllers and capacity, while //Flex allows capacity to be bought and moved across any QLC or TLC Pure array Continue Reading
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News
07 Jun 2022
Prison and Probation Service’s tagging ambition ‘outstripped its ability to deliver’
HM Prison and Probation Service’s programme to transform the tagging of offenders has failed to deliver after software platform was scrapped Continue Reading
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News
07 Jun 2022
Russia looks towards import substitution in its IT sector
The exodus of Western IT companies from Russia and sanctions imposed on the country amid its military invasion of Ukraine are leading to shortages of IT and professionals in the sector Continue Reading
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Opinion
27 May 2022
Consistency is key to mitigate outsourcing risk
The modern-day abundance of platforms, apps and IT tools presents malicious actors with a web of interconnection that is easily exploited to move rapidly through the network to compromise critical assets. Security teams need to understand these attack pathways better in order to fight back Continue Reading
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News
27 May 2022
NatWest replacing multiple customer service systems
NatWest Bank puts customer service tools on a single platform using Microsoft Dynamics 365 Continue Reading
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News
26 May 2022
Two-thirds of UK organisations defrauded since start of pandemic
Nearly two out of three UK companies say they have experienced some form of fraud or economic crime in the past two years, according to a report Continue Reading
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News
25 May 2022
IR35 reforms: PAC report blames HMRC for ‘widespread non-compliance’ in public sector
The Public Accounts Committee has shared the findings of its report into the after-effects of the IR35 reforms coming into force in the public sector back in April 2017 Continue Reading
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News
23 May 2022
Government has no plans to review controversial court rules on computer evidence
Government accused of ‘passing the buck’ and ‘not knowing what it is talking about’ after stating it has no plans to review court rules on computer evidence Continue Reading
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News
20 May 2022
Third of organisations to outsource more IT amid talent shortage
Cutting costs is not the main reason for outsourcing IT in the UK, according to a major study Continue Reading
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Opinion
18 May 2022
Security Think Tank: To follow a path, you need a good map
The modern-day abundance of platforms, apps and IT tools presents malicious actors with a web of interconnection that is easily exploited to move rapidly through the network to compromise critical assets. Security teams need to understand these attack pathways better in order to fight back Continue Reading
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News
17 May 2022
Post Office scandal victim calls for government’s role in silencing victims to be investigated
Victims of the Post Office Horizon scandal in Scotland raise further questions about Post Office and government conduct Continue Reading
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News
17 May 2022
Controversial Post Office IT system to be replaced by 2025
Work is ongoing by the Post Office to replace the controversial Horizon retail and accounting system used in nearly 12,000 branches Continue Reading
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Opinion
12 May 2022
Security Think Tank: Your path to understanding attack paths
The modern-day abundance of platforms, apps and IT tools presents malicious actors with a web of interconnection that is easily exploited to move rapidly through the network to compromise critical assets. Security teams need to understand these attack pathways better in order to fight back Continue Reading
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News
11 May 2022
CyberUK 22: Five Eyes focuses on MSP security
The western intelligence community has set out practical steps IT service providers and their customers can take to protect themselves Continue Reading
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News
10 May 2022
CCRC to contact 88 more former subpostmasters with potentially wrongful convictions
The Criminal Cases Review Commission is to contact 88 more potentially wrongfully convicted Post Office workers Continue Reading
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News
10 May 2022
CyberUK 22: NCSC refreshes cloud security guidance
The National Cyber Security Centre is revising its cloud guidance as increasing uptake of potentially vulnerable cloud services puts more organisations at risk of compromise Continue Reading
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News
27 Apr 2022
Police question former Fujitsu worker again in Post Office scandal perjury investigation
Police have interviewed a former Fujitsu employee for the third time in the investigation into potential perjury during trials of wrongfully convicted subpostmasters Continue Reading
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News
26 Apr 2022
BCS passes defiant Ukrainian tech industry message to its members
BCS, the Chartered Institute for IT, has passed on a message from Ukrainian IT suppliers that the country is open for, and in need of, business Continue Reading
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News
25 Apr 2022
Majority of workers using umbrella companies see no benefits
Research from trade body for independent professionals finds that most self-employed workers operating through an umbrella company think there are no advantages to the arrangement Continue Reading
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News
21 Apr 2022
More Scottish subpostmaster conviction reviews expected as part of Post Office scandal
The Scottish Criminal Cases Review Commission expects more subpostmasters with potential wrongful convictions to come forward Continue Reading
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News
20 Apr 2022
Financial Ombudsman Service chooses TCS as digital transformation partner
Tata Consultancy Services will build and implement key systems as part the Financial Ombudsman Service’s digital transformation Continue Reading
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News
14 Apr 2022
Kyndryl kindles cyber incident recovery pact with Dell
IBM spin-out Kyndryl hops into bed with Dell Technologies in a joint cyber resilience proposition Continue Reading
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News
08 Apr 2022
IT contractors warned as HMRC draws on ‘IR35-adjacent’ legislation in tax avoidance clampdown
IT contractors are being urged to take action now, as details emerge about how HM Revenue & Customs is drawing on some IR35-adjacent legislation to send out five-figure tax bills to individuals who engage with contractor-focused accountants Continue Reading
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News
07 Apr 2022
European IT and BPO outsourcing off to strong start
European IT and business process outsourcing services continue to increase rapidly, with cloud-based services now more than half of the total Continue Reading
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News
04 Apr 2022
Fujitsu bags £430m government contracts despite rising cost of Post Office Horizon scandal
Fujitsu has won two huge government IT contracts, worth over £400m, while taxpayers face footing the massive bill for the Post Office scandal caused by its software Continue Reading
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News
29 Mar 2022
HSBC chooses IBM support for its quantum leap
UK bank moves to the next stage of its work with quantum computers through a deal with IBM Continue Reading
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News
28 Mar 2022
Babylon Health expands hybrid cloud infrastructure setup to include Google
Digital healthcare provider Babylon has opened up about the work it is doing with the Google Cloud team, as it grapples with trying to meet the infrastructure needs of its rapidly growing business Continue Reading
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News
24 Mar 2022
Hiring and retention challenges in cyber security persist
Latest ISACA report shows that enterprises are struggling to find and retain cyber security talent Continue Reading
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News
23 Mar 2022
Japan’s Mizuho partners Google to accelerate tech transformation after a year to forget
Following a year when it hit the tech headlines for the wrong reasons, Mizuho is on a mission to modernise IT in collaboration with Google Continue Reading
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News
23 Mar 2022
Umbrella company Workwell refutes contractor’s ‘withheld holiday pay’ claim
A dispute between a contractor and their former umbrella company shines a light once more on the knotty issue of holiday pay Continue Reading
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News
22 Mar 2022
555 subpostmasters to get fair compensation after government U-turn
Government finally agrees to pay 555 Post Office scandal victims fair compensation Continue Reading
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News
21 Mar 2022
Teleperformance’s robotic process automation increases job satisfaction
A project to introduce software robots at the Dutch arm of Teleperformance has been adopted globally Continue Reading
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Opinion
15 Mar 2022
How cyber security teams can conquer the four-day working week
The four-day week may be an idea whose time has come, but for always-on cyber security professionals, the impact of squeezing more work into fewer days is a tricky proposition Continue Reading
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Opinion
08 Mar 2022
Subpostmasters won their David and Goliath battle, but initial goal still not reached
Despite exposing the Post Office Horizon scandal, Alan Bates, the former subpostmaster who drove the campaign for the truth, says the goal of repaying people what they lost has not yet been achieved Continue Reading
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News
08 Mar 2022
Challenges for IT providers as Ukraine crisis worsens
Many IT providers have ceased sales to Russia, but cloud services can operate and be delivered anywhere, helping – indirectly – to fund the invasion Continue Reading
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News
07 Mar 2022
Deutsche Bank tests IT operation resilience amid potential loss of Russian centre
German bank is confident the possible loss of operations in Russia will not affect the day-to-day running of its business Continue Reading
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News
01 Mar 2022
Zopa Bank to sponsor 50 Ukrainian tech professionals with visa offer
IT companies are reaching out to IT professionals in the Ukraine with offers of support for those looking to work in the UK Continue Reading
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News
28 Feb 2022
Government set to backtrack on untenable position on subpostmaster compensation
The government looks set to backtrack on its previous stance and outline a means of providing fair compensation to a group of Post Office Horizon scandal victims so far left out of compensation schemes Continue Reading
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Feature
28 Feb 2022
A plan for technical and security training
An array of options is available to help IT leaders refresh security skills or update tech skills. We look at how to decide what is best Continue Reading
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Feature
24 Feb 2022
Cloud storage cost challenges and how to tackle them
We look at cloud capacity procurement pitfalls, forecasting challenges, the danger of over-buying, supplier lock-in, deciphering billing and resizing capacity when projects finish Continue Reading
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News
20 Feb 2022
BreastScreen Victoria to use third-party support for Oracle database
Australia’s BreastScreen Victoria has inked a support contract with Rimini Street to free up IT capacity and funds for strategic initiatives Continue Reading
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News
15 Feb 2022
Botched third-party configuration exposes Internet Society data to web
Personal data on members of The Internet Society was exposed after a supplier failed to secure its Azure storage Continue Reading
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E-Zine
10 Feb 2022
CW Benelux: Unesco members adopt AI ethics recommendation
Unesco member state have adopted an AI ethics recommendation that seeks to define a common set of values and principles to guide the development of ethical AI globally. Also read about a large-scale national cyber exercise in the Netherlands, and the Estonian government’s Siri-like digital assistant. Continue Reading
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News
09 Feb 2022
Linux-based clouds an open door for attackers, says VMware
Its prevalence as a cloud operating system means Linux is becoming a meal ticket for malicious actors, but the security industry does not seem to have cottoned on to this yet, says VMware Continue Reading