IT outsourcing
IT outsourcing is a critical consideration for IT managers, but is always a sensitive subject with significant implications for IT department staff. Offshore outsourcing continues to grow in popularity, and the sourcing options for IT managers are increasingly varied. We examine what approach UK organisations are taking to IT outsourcing.
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News
04 Feb 2025
IT supplier helps address ‘overwhelming’ volumes of data from space
CGI is building on its decade-long relationship with the European Space Agency, and as more and more satellites entering orbit, its role in processing data is not set to diminish Continue Reading
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News
04 Dec 2023
Atos selected for UEFA Euro 2024 IT contract
IT services company Atos will deliver on-site and remote IT services for next year’s international football event in Germany Continue Reading
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News
27 Feb 2020
IR35 private sector reforms: Treasury review concludes no delay needed to April 2020 start date
Contracting groups describe HM Treasury’s highly anticipated review into the implementation of the IR35 reforms as “recklessly inadequate” as it concludes roll-out should proceed as planned Continue Reading
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News
27 Feb 2020
IR35 reforms: IT contractors warned off joining non-compliant umbrellas to avoid loan charge risk
Contracting stakeholders are calling on the government to do more to regulate umbrella companies ahead of the IR35 private sector reforms coming into play, to prevent more contractors falling into the scope of the loan charge Continue Reading
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News
24 Feb 2020
IR35 private sector reforms: First year of enforcement won't be ‘heavy-handed’, claims chancellor
New chancellor Rishi Sunak has moved to assure business leaders that HMRC will not be heavy-handed in enforcing the new IR35 rules Continue Reading
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News
24 Feb 2020
Executive interview: Innovation requires radical choices
Is IT innovative? Would a tech executive scrap an idea that took months to develop, and start afresh? True innovation requires a culture change Continue Reading
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News
23 Feb 2020
Australian government inks sourcing deal with Rimini Street
The whole-of-government agreement will provide Australian government agencies with easier and cheaper access to third-party software support Continue Reading
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News
20 Feb 2020
Facilities firm ISS World crippled by ransomware attack
An apparent ransomware attack has compromised some IT and email systems at Danish facilities firm ISS World Continue Reading
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News
18 Feb 2020
IR35 private sector reforms: National Grid contractors up in arms over tax status assessments
Assessments are claimed to have resulted in “99%” of utility firm’s off-payroll workers having their roles reclassified as inside IR35 Continue Reading
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News
13 Feb 2020
IR35 private sector reforms: IT contractors weigh up their post-April 2020 work options
There are eight weeks to go until the IR35 reforms come into play for the private sector, but the IT contractor community is already feeling the effects of HMRC’s latest disguised employment clampdown Continue Reading
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News
12 Feb 2020
IR35 private sector reforms: Protesters demand government halts April 2020 roll-out date
With contractors due to stage an anti-IR35 reform protest march at the Houses of Parliament today, stakeholders pen open letter to the Chancellor outlining their concerns about how the changes are affecting the self-employed sector Continue Reading
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Feature
12 Feb 2020
Inside the SOC: the nerve centre of security operations
Security operations centres are the bedrock of any cyber defence strategy, but operating one is increasingly challenging, with mounting workloads and a shortage of skilled personnel Continue Reading
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News
11 Feb 2020
IR35 private sector reforms: Research suggests 75% of contractors will leave posts by April 2020
Just eight weeks before the IR35 reforms are due to be extended to the private sector, new research suggests contractors are planning to vote with their feet and leave their positions as blanket bans take hold Continue Reading
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News
07 Feb 2020
IR35 private sector reforms: HMRC confirms last-minute tweak to incoming off-payroll rules
The government is rolling out a tweak to the IR35 private sector reforms that it claims will give businesses more time to prepare, but stakeholders are unconvinced Continue Reading
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News
06 Feb 2020
Nordic industries increase IT outsourcing for IoT and big data skills
Nordic industries are outsourcing more to support their internet of things and big data capabilities Continue Reading
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News
05 Feb 2020
Check Point pledges end to security updates
Check Point’s Gil Shwed expands on a vision for the next 10 years of cyber security, which he calls Infinity Next Continue Reading
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News
03 Feb 2020
Cost-cutting and digital transformation spur increased European IT outsourcing in 2019
The need to rein in costs while digitally transforming has led to growth in traditional and as-a-service base outsourcing Continue Reading
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News
03 Feb 2020
Government refuses request to pay legal costs for subpostmasters in Post Office case
The government has refused to pay the huge legal costs subpostmasters incurred in their battle with the government-owned Post Office, which they won Continue Reading
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News
31 Jan 2020
IR35 private sector reforms: BP contractors notified of incoming ban on PSCs
BP is understood to have begun notifying its self-employed workforce about its plans to terminate PSC engagements from 31 March 2020, in anticipation of the IR35 reforms coming into play the following month Continue Reading
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News
29 Jan 2020
Inside DXC Technology’s APAC playbook
DXC Technology’s CTO for Asia-Pacific talks up efforts to support the region’s enterprises that are in varying stages of digital transformation Continue Reading
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News
29 Jan 2020
IR35 reforms are 'demonising' contractors and locking them out of work, chancellor warned
The CEO of online accountancy consultancy InniAccounts has written to the chancellor of the exchequer, Sajid Javid, to call for legislation to be passed that will ensure enterprises take time to individually assess tax status of contractors Continue Reading
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News
27 Jan 2020
NHS Digital completes first two major service migrations to the AWS cloud
The digital arm of the National Health Service confirms the system moves are the first of many service migrations it is planning to undertake Continue Reading
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News
27 Jan 2020
Police sent information about potential Fujitsu staff perjury in subpostmaster prosecutions
The police have been asked to consider information from a High Court judge questioning evidence given by Fujitsu staff in criminal trials of Post Office subpostmasters Continue Reading
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News
21 Jan 2020
IR35 private sector reforms: Recruitment industry urges chancellor to halt April 2020 roll-out
Major players from the UK recruitment industry want the government to delay plans to roll out the IR35 reforms to the private sector so enterprises have more time to prepare Continue Reading
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News
20 Jan 2020
IR35 private sector reforms: IBM joins list of enterprises applying blanket ban to PSCs
Tech giant IBM has notified its personal service company IT contractors that they must switch to PAYE terms or use umbrella companies from the end of March, as the private sector races to achieve IR35 compliance Continue Reading
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News
20 Jan 2020
Modern telecoms has opened up Sweden’s far north
Modern telecom infrastructures mean datacentres can be further away from users, and environmental and cost advantages are to be had in locations such as Sweden’s far north Continue Reading
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News
17 Jan 2020
IR35 private sector reforms: Blanket bans ‘devalue’ IT contractor contributions to digital projects
James Poyser, CEO of contractor-focused online accountancy firm InniAccounts, claims large firms that are failing to assess contractors fairly will lose out in productivity, reputation and talent retention Continue Reading
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News
15 Jan 2020
TSB signs up IBM Services and announces Edinburgh tech hub
TSB has contracted IBM to provide hybrid cloud services as part of its £120m digital transformation plans, which will see more tech jobs in Scotland Continue Reading
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News
15 Jan 2020
Loan charge under review: IT contractors slam government's planned policy revamp
The IT contractor community shares its verdict on the UK government's plans to revamp its controversial loan charge policy, which has left thousands of people facing life-changing tax bills and financial ruin Continue Reading
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News
15 Jan 2020
Threat landscape grew in complexity in 2019, no respite in sight
Check Point’s annual state of security report shares some 2019 trends and looks ahead to 2020 Continue Reading
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Opinion
10 Jan 2020
Learning from the Travelex cyber attack: Failing to prepare is preparing to fail
The key lesson to take from the Travelex breach is that an effective response to a breach is a critical business function and no longer the sole province of the IT department Continue Reading
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Opinion
10 Jan 2020
The UK civil service is broken and needs reform to deliver true digital government
Boris Johnson’s special adviser, Dominic Cummings, has attracted criticism for his plans to overhaul Whitehall culture, but one former government digital chief argues that he is absolutely right Continue Reading
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News
09 Jan 2020
New GDPR service aims to ease compliance challenges
Security consultants claim their software platform will address a pressing need for an effective and efficient means of complying with data protection rules Continue Reading
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E-Zine
09 Jan 2020
CW Middle East: Digital leads the way for Abu Dhabi oil giant
The state-owned Abu Dhabi National Oil Company (Adnoc) is transforming its business through digital projects that range from deciding where to drill for oil and gas, to helping the company decide where to sell its final products. Also find out in this issue why the UAE is setting up a university dedicated to artificial intelligence, and read an interview with Mohamed Sater, head of IT at Bahrain sovereign wealth fund Mumtalakat. Continue Reading
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News
08 Jan 2020
Fujitsu must face scrutiny following Post Office Horizon trial judgment
While the Post Office has suffered financial and reputational damage after losing its court battle with subpostmasters, the supplier of the IT system at the centre of the dispute has major PR challenges ahead Continue Reading
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News
07 Jan 2020
Government confirms IR35 private sector reforms under review ahead of April 2020 start date
Government honours pledge to embark on a review of its plans to extend the IR35 off-payroll rules to the private sector that will focus on ensuring the changes are introduced in a “smooth” way in April 2020 Continue Reading
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News
07 Jan 2020
Broadcom flogs Symantec enterprise security unit to Accenture
Acquisition is set to make Accenture a global leader in managed cyber security services Continue Reading
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News
24 Dec 2019
Former Post Office CEO apologises to subpostmasters over Horizon scandal
Subpostmasters criticise former CEO’s apology for their suffering as “too little, too late” Continue Reading
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News
19 Dec 2019
Criminal Courts Review Commission to review Horizon judgment ‘swiftly’
The CCRC’s review of potentially unfair prosecutions of subpostmasters is just one of the unresolved issues in in relation to subpostmasters’ battle with the Post Office over its faulty IT system Continue Reading
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News
18 Dec 2019
HM Treasury mulls loan charge review findings, but will not confirm public release date
Contractor community frustrated by lack of concrete release date for review as loan charge settlement date of 31 January 2020 looms Continue Reading
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17 Dec 2019
Serving tech from all angles at the Association of Tennis Professionals
The use of data and analytics technologies has transformed tennis for spectators, players and umpires, with the ATP and its partner Infosys leading the way. Continue Reading
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News
16 Dec 2019
Release of loan charge review must be prioritised by new government, urge IT contractors
With prime minister Boris Johnson expected to announce a reshuffle of his new-look government today, IT contracting stakeholders are calling for the publication of the loan charge review to be prioritised and for the 31 January 2020 settlement date to be postponed Continue Reading
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News
13 Dec 2019
New government faces calls to urgently deliver on pre-election pledge to review IR35 reforms
Contracting groups and trade associations say prime minister Boris Johnson must deliver on his party’s pledge to review the IR35 reforms and allay fears that it was an empty promise made to secure votes Continue Reading
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News
13 Dec 2019
IR35 private sector reforms: GSK gives contractors 'quit or go PAYE' ultimatum
Pharmaceutical giant GSK confirms limited company contractors will be phased out from its workforce from early 2020, as it rushes to comply with the private sector IR35 reforms Continue Reading
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News
09 Dec 2019
Cloud computing surges in the UAE in 2019
Cloud computing take-up saw a significant acceleration in the Middle East throughout this year Continue Reading
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News
06 Dec 2019
Serving tech from all angles at the Association of Tennis Professionals
The use of data and analytics technologies has transformed tennis for spectators, players and umpires, with the ATP and its partner Infosys leading the way Continue Reading
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Opinion
06 Dec 2019
Security Think Tank: Is data more or less secure in the cloud?
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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News
02 Dec 2019
Private sector warned off delaying IR35 reform prep as Conservative Party promises review
The Conservative Party has followed in the footsteps of the Liberal Democrats, The Labour Party and the Scottish National Party by committing to a review of the IR35 reforms Continue Reading
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News
28 Nov 2019
Conservatives urged to join Labour, Lib Dems and SNP in committing to post-election IR35 review
With several major political parties making pre-election pledges to conduct a review of the IR35 tax avoidance reforms, pressure is growing on the Tories to follow suit Continue Reading
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News
26 Nov 2019
Enterprises muddled over cloud security responsibilities
A McAfee study suggests that 2020 will be a big year for cloud adoption, but confusion still persists over who is responsible for securing it Continue Reading
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News
26 Nov 2019
Revamped HMRC IR35 status checker tool still lacks key functionality, contractor groups claim
HMRC releases an updated version of its IR35 tax status checker tool, CEST, to accommodate the onset of the tax avoidance reforms being rolled out to the private sector, but contracting stakeholders claim it still lacks basic functionality Continue Reading
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Opinion
21 Nov 2019
Security Think Tank: Stopping data leaks in the cloud
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
21 Nov 2019
Life under the loan charge: An IT contractor’s story
Thousands of IT contractors are being pursued by HMRC for “life-changing” tax bills for work they did up to 20 years ago, as part of a disguised remuneration clampdown known as the loan charge policy. One of those affected anonymously shares his take on what it’s like to live with a six-figure tax demand hanging over you Continue Reading
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E-Zine
21 Nov 2019
CW Nordics: Automation pays off for Sweden’s social workers
Software robots are freeing up time for social workers in Sweden to help benefits claimants find employment and to receive the money they are entitled to. Also in this issue, read how Sweden’s SEB bank is using a Google-inspired, cloud-native core banking platform, and why India is leading the pack when it comes to IT outsourcing from the Nordic countries. Continue Reading
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News
21 Nov 2019
Lib Dem election manifesto: Party vows to scrap loan charge and review IR35 private sector reforms
The Liberal Democrats’ General Election manifesto sees the party pledge to scrap the controversial loan charge policy, and undertake a review of the IR35 private sector reforms Continue Reading
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News
21 Nov 2019
Collaboration is key to rapid adoption of govtech across Europe
Government technology is spreading across Europe, but policy-makers and senior civil servants are still figuring out best practices Continue Reading
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News
19 Nov 2019
Businesses failing to wipe data from old endpoints
Organisations are not taking adequate precautions to sanitise data held on endpoints when refreshing their PC or mobile device estates Continue Reading
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Podcast
19 Nov 2019
Podcast: The Computer Weekly Downtime Upload – Episode 37
In this week’s episode of the Computer Weekly Downtime Upload podcast, the team talks about the Labour Party’s “free fibre broadband for all” pre-election pledge, HMRC’s controversial loan charge policy, big data and catches up on what went on at the most recent CW500 Club event Continue Reading
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News
19 Nov 2019
IR35 reforms put IT contractors at risk of 'second wave' of loan charge-like tax bills, experts warn
Concerns raised over re-emergence of umbrella firms targeting IT contractors with loan-based remuneration schemes ahead of the private sector IR35 reforms coming into play Continue Reading
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News
15 Nov 2019
Loan charge under review: The 20-year retroactive tax policy pushing IT contractors to the brink
Thousands of IT contractors are at risk of financial ruin as HMRC pursues them for tax it claims they owe on work they did up to two decades ago and were reimbursed for via loan remuneration schemes. Computer Weekly investigates Continue Reading
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News
13 Nov 2019
Business leaders fibbing to cover up lax security posture
Nominet study finds evidence that many businesses tout the robustness of their security posture as a selling point even though their security teams lack confidence in themselves Continue Reading
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News
13 Nov 2019
Attack on Labour shows need for DDoS defence but should alarm few
After being hit by two DDoS attacks in the space of 24 hours, many commentators are convinced the UK’s Labour Party is the victim of foreign interference in the General Election campaign. It probably isn’t Continue Reading
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Feature
13 Nov 2019
Taking responsibility for security in the cloud
From accidental leaks to full-on data breaches, maintaining security across cloud services is becoming a headache for enterprises. What questions should organisations be asking of their cloud service provider and, ultimately, whose responsibility is cloud security anyway? Continue Reading
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News
11 Nov 2019
A buyer’s guide to hybrid cloud management tools
As more Asia-Pacific enterprises gear up for the hybrid cloud, a slew of tools has emerged to help organisations manage the lifecycle of cloud applications in a heterogeneous IT environment Continue Reading
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Opinion
08 Nov 2019
Security Think Tank: Base cloud security posture on your data footprint
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
07 Nov 2019
Security Think Tank: Cloud security is a shared responsibility
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
07 Nov 2019
Security in the supply chain – a post-GDPR approach
A year and a half after the introduction of the EU’s General Data Protection Regulation, Fieldfisher's James Walsh reviews the fundamentals of supply chain security Continue Reading
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News
07 Nov 2019
Co-operative Bank extends mortgage service deal with Capita
Co-operative bank has extended a contract to outsource its mortgage platform in a deal with Capita Continue Reading
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News
06 Nov 2019
Professional cyber criminals command $75k per annum
An ill-advised career in cyber crime is potentially almost as well-paying as a job as a threat researcher in the industry, according to Tenable researchers Continue Reading
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Opinion
06 Nov 2019
Security Think Tank: Adapt security posture to your cloud model
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
05 Nov 2019
Security Think Tank: The cloud needs security by design
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
04 Nov 2019
Security Think Tank: Secure the cloud when negotiating contracts
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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News
04 Nov 2019
IR35 tribunal rules HMRC wrong to pursue ex-DWP IT contractor for £240,000 in unpaid employment tax
HMRC has vowed to appeal against the outcome of an IR35 tribunal that ruled it should not be pursuing an ex-DWP and Accenture IT contractor for more than £240,000 in unpaid tax as his engagements classify him as self-employed Continue Reading
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News
04 Nov 2019
NHS Digital hit with £4.3m IR35-related tax bill after using HMRC CEST tool to assess contractors
The digital arm of the NHS used HMRC's much-maligned online tool to assess contractors, only for the tax agency to call into question its IR35 determinations and hit it with a tax bill totalling £4.3m Continue Reading
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Opinion
01 Nov 2019
Security Think Tank: In the cloud, the buck stops with you
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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News
29 Oct 2019
NordVPN enlists ethical hackers, launches bug bounty programme
Breached consumer VPN supplier details steps it is taking to shore up its cyber security posture after an unknown actor gained access to one of its servers Continue Reading
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News
24 Oct 2019
£4,000 bug bounty could have saved BA from record ICO fine
British Airways and others could have saved themselves millions of pounds’ worth of fines by having ethical hackers check their systems for simple vulnerabilities Continue Reading
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News
23 Oct 2019
Nordic industrial giants continue to choose Indian suppliers for digital transformation
HCL signs new deals with Volvo Cars and Equinor as India-based IT services suppliers continue to grow in the Nordic region Continue Reading
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News
22 Oct 2019
NordVPN blames datacentre provider for server breach
VPN provider insists no user data was compromised in a March 2018 server breach, and says its datacentre provider failed to inform it of the issue Continue Reading
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News
21 Oct 2019
European companies hold back outsourcing amid recession fears
Total outsourcing in Europe plummeted in the third quarter this year, compared with the previous three months Continue Reading
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News
17 Oct 2019
IR35 private sector preparation: What the banks’ take on the reforms means for IT contractors
With six months until IR35 tax avoidance reforms are extended to the private sector, a number of financial services firms are thinning out their contractor workforce – is that the way to ensure compliance? Continue Reading
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News
10 Oct 2019
How AWS is cracking the public sector cloud market
The public sector cloud business takes time and resources to build, but the rewards can be meaningful, as the founder of Amazon Web Service’s public sector division has found Continue Reading
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Feature
10 Oct 2019
Data management strategies are evolving – so must enterprises
A growing number of data-driven initiatives, alongside heightened demand for security in governance, data management and compliance, has led to the rise of a more holistic approach – integrated risk management Continue Reading
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News
03 Oct 2019
New threat group behind Airbus cyber attacks, claim researchers
Context Information Security’s threat intel and response teams says it has evidence that the recent supply chain attacks on Airbus are the work of a newly identified group called Avivore Continue Reading
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News
02 Oct 2019
HMRC extends contract with Capgemini but embeds flexibility
Department’s technology sourcing programme seeks to access the services of more tech providers, including SMEs and startups Continue Reading
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News
01 Oct 2019
IR35 reforms will prompt Barclays to re-engage contractors on PAYE terms, 'leaked email' suggests
Barclays is understood to have notified line managers via email on 30 September 2019 of its plans to phase out use of limited company contractors, ahead of the IR35 private sector reforms coming into force in April 2020 Continue Reading
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News
27 Sep 2019
GDPR compliance: Whose job is it and is it really possible?
Nobody seems to have a good handle on business GDPR compliance, how many businesses are compliant, or indeed what compliance really is, but according to security experts, it very much depends on who you talk to Continue Reading
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News
20 Sep 2019
Drive for Nordic datacentre transformation
Nordic enterprises looking to spread abroad are outsourcing datacentre IT in cutting-edge ways to gain international advantage Continue Reading
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Feature
19 Sep 2019
EBA outsourcing guidelines: What banks, fintechs and cloud providers need to know
The regulatory landscape for financial services and outsourcing will undergo a refresh this month with new guidance from the European Banking Authority. We look at what banks, fintechs and cloud firms need to do Continue Reading
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News
19 Sep 2019
Nordic IT outsourcing: why India is leading the pack
A rising tide lifts all ships when it comes to outsourcing in Norway, Finland, Sweden and Denmark, but some ships have risen faster than others Continue Reading
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News
17 Sep 2019
Travelex launches fintech platform for B2B customers
Travelex has launched a digital platform that enables businesses to use its services via application programming interfaces Continue Reading
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News
13 Sep 2019
Industry opposition to no-deal Brexit hardens, says TechUK
A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations Continue Reading
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E-Zine
12 Sep 2019
CW Europe: Dutch authorities call temporary halt to datacentre construction
Two Dutch municipalities are putting all datacentre construction on hold while they put together a strategy to help them control developments. A local alderman said datacentres take up a lot of space and place a large burden on the electricity grid. Also read how France is racing ahead of Germany in making the most of service companies in India, and about Google’s plans for a new datacentre and technology training hub in Finland. Continue Reading
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News
03 Sep 2019
Allied Irish Banks selects cloud platform for digital transformation
Bank is streamlining its operations through a cloud platform from nCino Continue Reading
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News
28 Aug 2019
HMRC under fire over 'scaremongering' IR35 clampdown letters targeting GSK IT contractors
GSK contractors that have received “scaremongering” letters from HMRC, urging them to review their engagements with the company from an IR35 perspective, are being urged not to panic, as the missives have no legal basis, claim experts Continue Reading
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Feature
21 Aug 2019
French national research centre insources with Rubrik backup
France’s national research organisation wanted to insource IT back from Atos and built its private cloud on VMware across two locations with Rubrik appliances for backup Continue Reading
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News
20 Aug 2019
Buyers think SD-WAN is too expensive and complicated
Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report Continue Reading
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Feature
13 Aug 2019
Financial services and cloud: Delivering digital transformation in a highly regulated industry
The financial services community has gone from being one of the least likely sectors to adopt cloud to becoming one of its keenest users, as regulator attitudes to using the technology have become more accommodating Continue Reading
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News
12 Aug 2019
Hundreds of Post Office branches hit by new Horizon problem
Subpostmasters suffering slow running and frozen terminals while Post Office searches for a fix to issues apparently caused by a software update Continue Reading
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News
02 Aug 2019
Birmingham City Council ends 13-year IT contract with Capita
Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council” Continue Reading
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News
24 Jul 2019
French and German companies have contrasting fortunes in India
France is racing ahead of Germany when it comes to making the most of service companies in India Continue Reading
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News
18 Jul 2019
Welsh council aims to cut back-office processing costs by 95% through automation
A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation Continue Reading