IT outsourcing
IT outsourcing is a critical consideration for IT managers, but is always a sensitive subject with significant implications for IT department staff. Offshore outsourcing continues to grow in popularity, and the sourcing options for IT managers are increasingly varied. We examine what approach UK organisations are taking to IT outsourcing.
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News
22 Apr 2024
Fujitsu to cut UK jobs as Post Office scandal fallout hits sales
Japanese supplier’s role in the Post Office Horizon scandal is beginning to hurt its UK business, with job cuts announced Continue Reading
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News
18 Apr 2024
IT expert who helped expose Post Office scandal offers to investigate second controversial system
IT expert Jason Coyne, who played a critical part in exposing the Post Office Horizon scandal, said he would examine the Capture System Continue Reading
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Opinion
06 Dec 2019
Security Think Tank: Is data more or less secure in the cloud?
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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News
02 Dec 2019
Private sector warned off delaying IR35 reform prep as Conservative Party promises review
The Conservative Party has followed in the footsteps of the Liberal Democrats, The Labour Party and the Scottish National Party by committing to a review of the IR35 reforms Continue Reading
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News
28 Nov 2019
Conservatives urged to join Labour, Lib Dems and SNP in committing to post-election IR35 review
With several major political parties making pre-election pledges to conduct a review of the IR35 tax avoidance reforms, pressure is growing on the Tories to follow suit Continue Reading
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News
26 Nov 2019
Enterprises muddled over cloud security responsibilities
A McAfee study suggests that 2020 will be a big year for cloud adoption, but confusion still persists over who is responsible for securing it Continue Reading
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News
26 Nov 2019
Revamped HMRC IR35 status checker tool still lacks key functionality, contractor groups claim
HMRC releases an updated version of its IR35 tax status checker tool, CEST, to accommodate the onset of the tax avoidance reforms being rolled out to the private sector, but contracting stakeholders claim it still lacks basic functionality Continue Reading
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Opinion
21 Nov 2019
Security Think Tank: Stopping data leaks in the cloud
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
21 Nov 2019
Life under the loan charge: An IT contractor’s story
Thousands of IT contractors are being pursued by HMRC for “life-changing” tax bills for work they did up to 20 years ago, as part of a disguised remuneration clampdown known as the loan charge policy. One of those affected anonymously shares his take on what it’s like to live with a six-figure tax demand hanging over you Continue Reading
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E-Zine
21 Nov 2019
CW Nordics: Automation pays off for Sweden’s social workers
Software robots are freeing up time for social workers in Sweden to help benefits claimants find employment and to receive the money they are entitled to. Also in this issue, read how Sweden’s SEB bank is using a Google-inspired, cloud-native core banking platform, and why India is leading the pack when it comes to IT outsourcing from the Nordic countries. Continue Reading
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News
21 Nov 2019
Lib Dem election manifesto: Party vows to scrap loan charge and review IR35 private sector reforms
The Liberal Democrats’ General Election manifesto sees the party pledge to scrap the controversial loan charge policy, and undertake a review of the IR35 private sector reforms Continue Reading
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News
21 Nov 2019
Collaboration is key to rapid adoption of govtech across Europe
Government technology is spreading across Europe, but policy-makers and senior civil servants are still figuring out best practices Continue Reading
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News
19 Nov 2019
Businesses failing to wipe data from old endpoints
Organisations are not taking adequate precautions to sanitise data held on endpoints when refreshing their PC or mobile device estates Continue Reading
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Podcast
19 Nov 2019
Podcast: The Computer Weekly Downtime Upload – Episode 37
In this week’s episode of the Computer Weekly Downtime Upload podcast, the team talks about the Labour Party’s “free fibre broadband for all” pre-election pledge, HMRC’s controversial loan charge policy, big data and catches up on what went on at the most recent CW500 Club event Continue Reading
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News
19 Nov 2019
IR35 reforms put IT contractors at risk of 'second wave' of loan charge-like tax bills, experts warn
Concerns raised over re-emergence of umbrella firms targeting IT contractors with loan-based remuneration schemes ahead of the private sector IR35 reforms coming into play Continue Reading
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News
15 Nov 2019
Loan charge under review: The 20-year retroactive tax policy pushing IT contractors to the brink
Thousands of IT contractors are at risk of financial ruin as HMRC pursues them for tax it claims they owe on work they did up to two decades ago and were reimbursed for via loan remuneration schemes. Computer Weekly investigates Continue Reading
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News
13 Nov 2019
Business leaders fibbing to cover up lax security posture
Nominet study finds evidence that many businesses tout the robustness of their security posture as a selling point even though their security teams lack confidence in themselves Continue Reading
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News
13 Nov 2019
Attack on Labour shows need for DDoS defence but should alarm few
After being hit by two DDoS attacks in the space of 24 hours, many commentators are convinced the UK’s Labour Party is the victim of foreign interference in the General Election campaign. It probably isn’t Continue Reading
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Feature
13 Nov 2019
Taking responsibility for security in the cloud
From accidental leaks to full-on data breaches, maintaining security across cloud services is becoming a headache for enterprises. What questions should organisations be asking of their cloud service provider and, ultimately, whose responsibility is cloud security anyway? Continue Reading
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News
11 Nov 2019
A buyer’s guide to hybrid cloud management tools
As more Asia-Pacific enterprises gear up for the hybrid cloud, a slew of tools has emerged to help organisations manage the lifecycle of cloud applications in a heterogeneous IT environment Continue Reading
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Opinion
08 Nov 2019
Security Think Tank: Base cloud security posture on your data footprint
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
07 Nov 2019
Security Think Tank: Cloud security is a shared responsibility
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
07 Nov 2019
Security in the supply chain – a post-GDPR approach
A year and a half after the introduction of the EU’s General Data Protection Regulation, Fieldfisher's James Walsh reviews the fundamentals of supply chain security Continue Reading
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News
07 Nov 2019
Co-operative Bank extends mortgage service deal with Capita
Co-operative bank has extended a contract to outsource its mortgage platform in a deal with Capita Continue Reading
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News
06 Nov 2019
Professional cyber criminals command $75k per annum
An ill-advised career in cyber crime is potentially almost as well-paying as a job as a threat researcher in the industry, according to Tenable researchers Continue Reading
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Opinion
06 Nov 2019
Security Think Tank: Adapt security posture to your cloud model
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
05 Nov 2019
Security Think Tank: The cloud needs security by design
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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Opinion
04 Nov 2019
Security Think Tank: Secure the cloud when negotiating contracts
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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News
04 Nov 2019
IR35 tribunal rules HMRC wrong to pursue ex-DWP IT contractor for £240,000 in unpaid employment tax
HMRC has vowed to appeal against the outcome of an IR35 tribunal that ruled it should not be pursuing an ex-DWP and Accenture IT contractor for more than £240,000 in unpaid tax as his engagements classify him as self-employed Continue Reading
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News
04 Nov 2019
NHS Digital hit with £4.3m IR35-related tax bill after using HMRC CEST tool to assess contractors
The digital arm of the NHS used HMRC's much-maligned online tool to assess contractors, only for the tax agency to call into question its IR35 determinations and hit it with a tax bill totalling £4.3m Continue Reading
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Opinion
01 Nov 2019
Security Think Tank: In the cloud, the buck stops with you
Misconfigured cloud environments are increasingly identified as the source of damaging data breaches and leaks, raising serious questions for enterprises. Where does responsibility for data security in the cloud lie, and how can security professionals best work with their teams and cloud providers to resolve the problem? Continue Reading
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News
29 Oct 2019
NordVPN enlists ethical hackers, launches bug bounty programme
Breached consumer VPN supplier details steps it is taking to shore up its cyber security posture after an unknown actor gained access to one of its servers Continue Reading
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News
24 Oct 2019
£4,000 bug bounty could have saved BA from record ICO fine
British Airways and others could have saved themselves millions of pounds’ worth of fines by having ethical hackers check their systems for simple vulnerabilities Continue Reading
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News
23 Oct 2019
Nordic industrial giants continue to choose Indian suppliers for digital transformation
HCL signs new deals with Volvo Cars and Equinor as India-based IT services suppliers continue to grow in the Nordic region Continue Reading
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News
22 Oct 2019
NordVPN blames datacentre provider for server breach
VPN provider insists no user data was compromised in a March 2018 server breach, and says its datacentre provider failed to inform it of the issue Continue Reading
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News
21 Oct 2019
European companies hold back outsourcing amid recession fears
Total outsourcing in Europe plummeted in the third quarter this year, compared with the previous three months Continue Reading
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News
17 Oct 2019
IR35 private sector preparation: What the banks’ take on the reforms means for IT contractors
With six months until IR35 tax avoidance reforms are extended to the private sector, a number of financial services firms are thinning out their contractor workforce – is that the way to ensure compliance? Continue Reading
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News
10 Oct 2019
How AWS is cracking the public sector cloud market
The public sector cloud business takes time and resources to build, but the rewards can be meaningful, as the founder of Amazon Web Service’s public sector division has found Continue Reading
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Feature
10 Oct 2019
Data management strategies are evolving – so must enterprises
A growing number of data-driven initiatives, alongside heightened demand for security in governance, data management and compliance, has led to the rise of a more holistic approach – integrated risk management Continue Reading
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News
03 Oct 2019
New threat group behind Airbus cyber attacks, claim researchers
Context Information Security’s threat intel and response teams says it has evidence that the recent supply chain attacks on Airbus are the work of a newly identified group called Avivore Continue Reading
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News
02 Oct 2019
HMRC extends contract with Capgemini but embeds flexibility
Department’s technology sourcing programme seeks to access the services of more tech providers, including SMEs and startups Continue Reading
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News
01 Oct 2019
IR35 reforms will prompt Barclays to re-engage contractors on PAYE terms, 'leaked email' suggests
Barclays is understood to have notified line managers via email on 30 September 2019 of its plans to phase out use of limited company contractors, ahead of the IR35 private sector reforms coming into force in April 2020 Continue Reading
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News
27 Sep 2019
GDPR compliance: Whose job is it and is it really possible?
Nobody seems to have a good handle on business GDPR compliance, how many businesses are compliant, or indeed what compliance really is, but according to security experts, it very much depends on who you talk to Continue Reading
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News
20 Sep 2019
Drive for Nordic datacentre transformation
Nordic enterprises looking to spread abroad are outsourcing datacentre IT in cutting-edge ways to gain international advantage Continue Reading
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Feature
19 Sep 2019
EBA outsourcing guidelines: What banks, fintechs and cloud providers need to know
The regulatory landscape for financial services and outsourcing will undergo a refresh this month with new guidance from the European Banking Authority. We look at what banks, fintechs and cloud firms need to do Continue Reading
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News
19 Sep 2019
Nordic IT outsourcing: why India is leading the pack
A rising tide lifts all ships when it comes to outsourcing in Norway, Finland, Sweden and Denmark, but some ships have risen faster than others Continue Reading
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News
17 Sep 2019
Travelex launches fintech platform for B2B customers
Travelex has launched a digital platform that enables businesses to use its services via application programming interfaces Continue Reading
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News
13 Sep 2019
Industry opposition to no-deal Brexit hardens, says TechUK
A survey of TechUK members has found that 71% believe a no-deal Brexit at the end of October will negatively affect them in spite of their preparations Continue Reading
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E-Zine
12 Sep 2019
CW Europe: Dutch authorities call temporary halt to datacentre construction
Two Dutch municipalities are putting all datacentre construction on hold while they put together a strategy to help them control developments. A local alderman said datacentres take up a lot of space and place a large burden on the electricity grid. Also read how France is racing ahead of Germany in making the most of service companies in India, and about Google’s plans for a new datacentre and technology training hub in Finland. Continue Reading
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News
03 Sep 2019
Allied Irish Banks selects cloud platform for digital transformation
Bank is streamlining its operations through a cloud platform from nCino Continue Reading
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News
28 Aug 2019
HMRC under fire over 'scaremongering' IR35 clampdown letters targeting GSK IT contractors
GSK contractors that have received “scaremongering” letters from HMRC, urging them to review their engagements with the company from an IR35 perspective, are being urged not to panic, as the missives have no legal basis, claim experts Continue Reading
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Feature
21 Aug 2019
French national research centre insources with Rubrik backup
France’s national research organisation wanted to insource IT back from Atos and built its private cloud on VMware across two locations with Rubrik appliances for backup Continue Reading
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News
20 Aug 2019
Buyers think SD-WAN is too expensive and complicated
Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report Continue Reading
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Feature
13 Aug 2019
Financial services and cloud: Delivering digital transformation in a highly regulated industry
The financial services community has gone from being one of the least likely sectors to adopt cloud to becoming one of its keenest users, as regulator attitudes to using the technology have become more accommodating Continue Reading
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News
12 Aug 2019
Hundreds of Post Office branches hit by new Horizon problem
Subpostmasters suffering slow running and frozen terminals while Post Office searches for a fix to issues apparently caused by a software update Continue Reading
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News
02 Aug 2019
Birmingham City Council ends 13-year IT contract with Capita
Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council” Continue Reading
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News
24 Jul 2019
French and German companies have contrasting fortunes in India
France is racing ahead of Germany when it comes to making the most of service companies in India Continue Reading
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News
18 Jul 2019
Welsh council aims to cut back-office processing costs by 95% through automation
A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation Continue Reading
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News
15 Jul 2019
US judge dismisses challenge over Department of Defense mega-cloud contract
The US Department of Defense looks set to award a $10bn cloud contract after a legal challenge to the procurement process failed Continue Reading
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News
11 Jul 2019
Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms
Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020 Continue Reading
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News
11 Jul 2019
University of Bristol upgrades to Nimble as it takes IT off-site
Higher education institution gets trouble-free hybrid flash performance from Nimble and stores 600TB of data at two colocation sites to which it is transitioning from on-campus Continue Reading
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Podcast
09 Jul 2019
Podcast: The Computer Weekly Downtime Upload – Episode 23
In this week’s episode of the Computer Weekly Downtime Upload podcast, Ryan Priest rejoins the show to help this week’s co-hosts, Caroline Donnelly and Clare McDonald, take a light-hearted look at the past week in tech Continue Reading
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News
02 Jul 2019
Sweden’s Protective Security Act targets cyber risks
IT suppliers must comply with tighter cyber security requirements, but are being offered help from government agencies Continue Reading
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News
01 Jul 2019
NTT picks London for newly formed global business
NTT says unifying its various units under one umbrella and basing it in London will help it take full advantage of both its clients’ demands for joined up digital services, and the capital’s booming tech economy Continue Reading
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Feature
28 Jun 2019
Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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News
26 Jun 2019
TietoEVRY merger headlines wider consolidation in Nordic IT industry
The merger of Tieto and Evry is only part of the widespread consolidation that is hitting the region’s tech sector Continue Reading
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News
26 Jun 2019
Wider threat campaign behind Wipro breach
A sophisticated, far-ranging threat campaign was behind the breach at Indian IT services firm Wipro in April, which was not an isolated incident, RiskIQ report reveals Continue Reading
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News
25 Jun 2019
Three Finnish banks, one core IT platform
Can a shared core IT platform enable three Finnish banks to become more efficient yet maintain individual competitiveness? Continue Reading
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News
24 Jun 2019
Release date clarification sought for revamped CEST tool as private sector IR35 reforms near
HMRC is under growing pressure to say when its revamped IR35 online tax status tool will be released, as stakeholders air grievances over current issues with the answers it produces Continue Reading
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News
20 Jun 2019
HCL delivers digital services to Cricket Australia
Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading
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News
19 Jun 2019
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers
Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading
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News
17 Jun 2019
HMRC urged to delay April 2020 extension of IR35 rules to private sector by 'at least' 12 months
An analysis of the responses HMRC has reportedly received to its consultation on extending the IR35 tax avoidance reforms to the private sector suggests the tax agency is coming under pressure to put its plans on hold for at least 12 months Continue Reading
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News
14 Jun 2019
IT outsourcing is increasing, but not as we know it
IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading
- 07 Jun 2019
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Opinion
05 Jun 2019
Collaboration between local public services and industry is key to innovation
The launch of the new London Office for Technology and Innovation is an opportunity to examine how industry and government can work together better to improve local innovation Continue Reading
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News
05 Jun 2019
Finland’s Tieto reorganises to grab growth opportunities
Tieto is cutting costs as part of its growth plan that will see hundreds of job cuts in Finland and Sweden Continue Reading
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News
15 May 2019
Stella McCartney and Google Cloud start machine learning and fashion-focused sustainability push
Stella McCartney and Google Cloud are embarking on a joint pilot project that will draw on the tech giant's machine learning and cloud-based data processing portfolio to help clean up the fashion industry's supply chains Continue Reading
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News
14 May 2019
Public sector outsourcing spend plummets
Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading
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Feature
08 May 2019
XaaS models are reshaping the future of outsourcing
The outsourcing sector is suffering reputational damage after some high-profile failures, just as companies are turning to the "as-a-service" model instead. Can the two approaches co-exist? Continue Reading
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News
07 May 2019
Red Hat CEO weighs in on hybrid cloud play
Jim Whitehurst claims Red Hat’s ability to support an entire technology stack is valuable to enterprises that want a common platform on-premise and in the cloud Continue Reading
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News
07 May 2019
Technical error on Capita system puts Barnet council staff out of pocket
A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita Continue Reading
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News
26 Apr 2019
Dutch road management organisation encourages startups to innovate
Dutch highway management agency RWS is sharing data with the private sector to stimulate innovation Continue Reading
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E-Zine
11 Apr 2019
CW Middle East: Visibility and security of networks are top IT priorities
The 2019 Computer Weekly/TechTarget IT Priorities survey shows that enterprise buyers in the Middle East, like those in the UK and Europe, are looking to lock down their networks in the face of an almost constant barrage of threats and malicious actors. Also read how Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising, and what further details operator O2 has revealed about how it is planning for the advent of 5G. Continue Reading
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Opinion
04 Apr 2019
What Belarus offers the tech sector
Belarus might not be as well known for its IT as some of its neighbours, but it is pushing its head above the parapet Continue Reading
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News
04 Apr 2019
National Savings and Investments makes £300m extension to Atos deal
UK government-owned savings bank adds three years to IT services contract with French supplier Continue Reading
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News
15 Mar 2019
Subpostmasters achieve ‘stunning victory’ against Post Office in Horizon case
Judge rules that Post Office showed “oppressive behaviour” in response to claimants accused of accounting errors they blamed on Horizon IT system Continue Reading
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Feature
07 Mar 2019
How Europe’s largest datacentre is helping to expand broadband access
NGD, the operator of the largest datacentre in Europe, is playing an unlikely role in helping expand access to full-fibre broadband in south Wales. We find out how, and why Continue Reading
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News
06 Mar 2019
Keep pace with device management with DaaS
Adoption of device-as-a-service offerings is expected to improve as more enterprises migrate to Windows 10 over the next two years Continue Reading
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News
01 Mar 2019
IBM deal to drive Nordea’s IT-led transformation
Nordea is expanding its relationship with IBM through a deal that will give it access to the skills and resources required to keep pace with the digital revolution in banking Continue Reading
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News
27 Feb 2019
NHS software deal tops public sector spending on new IT contracts in 2018
Department of Health’s Windows 10 contract was the biggest public sector deal signed last year Continue Reading
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News
21 Feb 2019
Government revises outsourcing guidelines to balance risk with suppliers
The government has published its latest guidelines on public sector outsourcing Continue Reading
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News
19 Feb 2019
Bank of England to migrate from core system with a one-off big bang
The Bank of England will migrate from its current core settlement system with a 'big-bang' migration before the end of 2025 Continue Reading
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Podcast
19 Feb 2019
Podcast: The Computer Weekly Downtime Upload – Episode 4
In this week’s episode of The Computer Weekly Downtime Upload podcast, the team covers Matt Hancock’s bid to get the NHS to embrace email, the government’s push to extend IR35 to the private sector, and how technology can transform staff training Continue Reading
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News
12 Feb 2019
Deloitte will double Hyderabad workforce to support demand for technology services
Deloitte will add 40,000 staff at its operation in Hyderabad, with IT professionals accounting for a significant portion of employees Continue Reading
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Podcast
12 Feb 2019
Podcast: The Computer Weekly Downtime Upload – Episode 3
In this week’s episode of The Computer Weekly Downtime Upload podcast, the team covers Brexit (again), Marks & Spencer’s efforts to court startups in the name of digital transformation, and a watercolour-based digital preservation case study Continue Reading
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News
06 Feb 2019
UK’s IT and BPO spend plummets because of Brexit uncertainty
UK businesses cut their investment in IT and business process outsourcing last year because of confusion over Brexit, but there was a 68% rise in public sector spending Continue Reading
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News
28 Jan 2019
Hong Kong’s JOS eyes Singapore IT services market
The IT services firm claims to have an edge in being less rigid than larger rivals in pushing for specific IT implementation methodologies that may not suit the needs of mid-tier customers Continue Reading
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News
23 Jan 2019
Finnish banks to share core banking platform and supplier
Three banks in Finland have hired an IT services supplier to build a shareable core banking platform Continue Reading
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News
17 Jan 2019
Vodafone and IBM prep user clouds for future network tech
Companies expand existing collaboration to enable enterprise customers to prepare for the impact of advanced networking technologies Continue Reading
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News
17 Jan 2019
CenturyLink opens Singapore SOC amid security services boom
US telco’s second Asia-Pacific security operations centre in Singapore is one of eight globally as it bids to carve a slice of the security services market Continue Reading
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News
16 Jan 2019
New Zealand faces more state-sponsored attacks
Nearly four in 10 cyber security incidents recorded by the National Cyber Security Centre were the work of state-sponsored threat actors Continue Reading
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News
17 Dec 2018
Financial services giant transforms application delivery through HCL
Dutch financial services firm Aegon is outsourcing the management of its fintech supplier network Continue Reading