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Managing IT and business issues

March 27, 2018 27 Mar'18
Arsenal uses Innovation Lab accelerator to improve worldwide fan experience

Arsenal’s Innovation Lab programme has enabled collaboration with “world-class” startups to offer the best experience for fans in the future, says the club’s IT director
March 27, 2018 27 Mar'18
Capgemini turns to tech startup to identify ‘most engaged’ teams

Technology and consulting services firm Capgemini is using technology from a startup company to poll its employees’ views and provide feedback from managers every week. It is discovering what it takes to create “engaged teams”
March 26, 2018 26 Mar'18
Ransomware publicity heightened awareness but other threats remain, experts say

Due to several high profile attacks over the past year, ransomware is now well known across organisations, but there are other threats to be aware of, say cyber security experts
March 24, 2018 24 Mar'18
Government must improve quality and awareness of childcare website, say MPs

Treasury Committee says government should launch websites only when they can cope with the expected workload, after childcare website was down for 160 hours last summer

March 23, 2018 23 Mar'18
Telefonica cuts HR running costs by 40% as it replaces hundreds of ageing IT systems

Multinational telecoms group Telefonica is on the verge of completing a project to replace 175 incompatible HR IT systems with a cloud service covering more than 40 countries
March 21, 2018 21 Mar'18
Shared services project is about user needs, not tech, says strategy director

If you’re hoping for the government’s shared services strategy to “break revolutionary ground” in terms of tech, you’ll be disappointed. It’s about serving user needs – not tech – says its strategy director Andy Helliwell
March 21, 2018 21 Mar'18
Singapore government outlines its approach to IoT

Avoiding supplier lock-in, driving open standards and tapping modular platforms are part of the approach that the Singapore government has taken in implementing the internet of things in the city-state
March 20, 2018 20 Mar'18
Researchers use AI, big data and machine learning to find best place in the world to live

West Perth in Australia and Hebden Bridge in the UK are among the top locations ranked by machine learning tool in SAS project
March 19, 2018 19 Mar'18
Tech firms not “walking the walk” when it comes to diversity

Despite high-tech firms claiming to have a good track record in diversity, most do not consider it when making business decisions
March 16, 2018 16 Mar'18
Employers face hiring crisis as AI replaces mid-skilled jobs

Artificial intelligence could replace two-thirds of existing jobs within 20 years, and employers will face growing difficulties recruiting skilled staff

March 16, 2018 16 Mar'18
Majority of organisations unaware of costs and responsibilities for cloud outages, research finds

Most companies are unaware about the costs associated with a cloud outage and who is responsible for getting systems back online
March 16, 2018 16 Mar'18
Tech won’t solve Brexit UK-Ireland border challenges, say MPs

There is no evidence of any technical solution “anywhere in the world” that would help avoid physical infrastructure at the UK-Ireland border post-Brexit, according to the Northern Ireland Affairs Committee
March 13, 2018 13 Mar'18
Public sector organisations ill-prepared for GDPR

Public sector organisations in the UK need to do much more to comply with the General Data Protection Regulation rule on providing information to citizens about details held about them
March 12, 2018 12 Mar'18
Regulator takes tougher line than expected on surveillance warrants

The Investigatory Powers Commissioner’s Office has signalled to government that it will take a tough line when scrutinising surveillance warrants under the controversial Investigatory Powers Act
March 08, 2018 08 Mar'18
How banks can make sense of digital disruption

Banks and financial institutions need to go back to basics, deconstruct their core banking processes and strive for zero defects in building applications, says the IT head honcho of Malaysia’s CIMB Bank
March 08, 2018 08 Mar'18
Tech City targets companies outside of London for next cohort in accelerator programme

Tech City UK has placed more of an emphasis on companies outside of the capital for its next accelerator cohort
March 07, 2018 07 Mar'18
Cyber attacks up nearly 20% in 2017

Research by SonicWall shows there were 9.32 billion malware attacks globally last year, but ransomware attacks fell by 71%
March 07, 2018 07 Mar'18
Banks more confident than other sectors in face of digital disruption

Banks have accepted the changes brought about by digital disruption and are confident that new technologies will be core to their business success, according to a survey by Fujitsu
March 02, 2018 02 Mar'18
Nesta challenge leverages Open Banking to help small businesses

Innovation foundation invites enterprises of all sizes to compete for a share of a £2.5m prize fund in the second phase of its Open Up Challenge
March 02, 2018 02 Mar'18
Vast majority of consumers unaware of Open Banking consequences, research finds

Research shows most consumers have little or no knowledge of the Open Banking regulation and how it will affect them
March 02, 2018 02 Mar'18
Wearables join mobiles as high-growth payment methods

Banks must develop broad contactless payment strategies if they are to keep pace with consumer demand
March 02, 2018 02 Mar'18
New privacy fears as IT challenges delay surveillance oversight body by a year

IT challenges have delayed government plans for an independent body to authorise requests to access the public’s internet and phone records by nearly a year, raising new legal and privacy concerns
March 01, 2018 01 Mar'18
Pizza Hut customers can now pay for meals with Mastercard Qkr mobile app

Pizza Hut has joined a number of UK restaurants in enabling customers to pay at the table using the Mastercard Qkr app
February 28, 2018 28 Feb'18
Open Banking could bring an extra £1bn to UK economy

As a result of the Open Banking initiative, an additional £1bn could be available to drive the UK economy forward
February 28, 2018 28 Feb'18
Government must rewrite illegal sections of Snoopers’ Charter, court told

A court has been asked to give ministers until July 2018 to rewrite powers to require phone and internet companies to retain data on the population. The government acknowledges parts of surveillance regime are unlawful
February 26, 2018 26 Feb'18
Surveillance watchdog investigates security risks of GCHQ IT contractors

The investigatory powers commissioner is reviewing the security arrangements for IT contractors that have access to live computer systems at GCHQ holding highly sensitive records on the UK population
February 23, 2018 23 Feb'18
More than a quarter of UK shoppers prepared for wearable contactless payments

Mastercard research shows a growing number of shoppers are prepared to make purchases with smartwatches, rings and bracelets
February 21, 2018 21 Feb'18
Manchester Science Partnerships opens competition to drive data science and tech startups forward

Manchester Science Partnerships has begun a competition for startups to win free desk space at its Tech Incubator
February 20, 2018 20 Feb'18
University of Cambridge to host ethical hacking challenge

Cambridge is hosting its 2018 hacking challenge, aiming to captivate students and address the cyber security skills shortage
February 16, 2018 16 Feb'18
London remains top city for migrating tech talent

Despite Brexit, the UK capital is still a popular destination for technology workers migrating from both inside and outside the European Union
February 16, 2018 16 Feb'18
CIO interview: Mike Thomas, CIO, Hobbycraft

The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment
February 15, 2018 15 Feb'18
ODI begins fitness-focused startup accelerator to get the UK moving

The Open Data Institute is calling for startups to join its accelerator programme, as it aims to get more people to be active in the UK
February 14, 2018 14 Feb'18
Technology spend growing at expense of trader salaries

Investment firms are spending a larger proportion of their budgets on software as data and artificial intelligence technology is seen to provide a competitive advantage
February 14, 2018 14 Feb'18
Grocer Lidl rolls out natural language chatbot to improve customer experience

The German supermarket has unveiled a natural language chatbot to offer customers information about wines
February 09, 2018 09 Feb'18
UK technology salaries lag well behind major US cities, research finds

The salaries for tech workers in London fell well below the figures for major US cities in 2017
February 06, 2018 06 Feb'18
Lloyds Bank cuts CIO workforce

Lloyds Banking Group is changing the skills make-up of its IT team to support demand for digital services
February 06, 2018 06 Feb'18
Tech boosts sales at Abu Dhabi’s Healthpoint

United Arab Emirates healthcare provider Healthpoint has increased sales and efficiency through the use of the latest IT systems
February 06, 2018 06 Feb'18
BMW selects new startups for Innovation Lab 2018 accelerator

Five startups will pitch their projects to BMW executives for the chance to work with the car manufacturer’s commercial divisions
February 05, 2018 05 Feb'18
Appeals court rules Lauri Love will not be extradited over US hacking charges

The lord chief justice, Lord Burnett, says 33-year-old engineering student Lauri Love will not be extradited to the US to face hacking charges, in a landmark legal decision, and the Crown Prosecution Service should bring proceedings against Love in ...
February 04, 2018 04 Feb'18
APAC business leaders divided on impact of AI

Around half of business leaders in the APAC region do not think they will have greater job satisfaction by offloading work to machines, or see a need for machines to decipher between good and bad commands
February 02, 2018 02 Feb'18
Interxion closes in on Equinix in battle for Emea colocation market supremacy

The latest colocation market leaderboard from Cloudscene shows Interxion could be gaining ground on giant provider Equinix
February 02, 2018 02 Feb'18
Appeal Court to give landmark verdict on Lauri Love extradition

The Appeal Court will decide whether Lauri Love, who has serious health issues, should be extradited to the US to face hacking charges, or face trial in the UK. The landmark case is the first test of legal protections introduced by Theresa May to ...
February 02, 2018 02 Feb'18
Faster data is a safer bet for risk exposure

Betting platform service supplier FSB Technology (UK) has used GridGain’s in-memory database to support its existing PostgreSQL transactional system
January 31, 2018 31 Jan'18
Digital Catapult begins accelerator programme to help AI startups overcome major hurdles

A business accelerator programme from Digital Catapult aims to help artificial intelligence-focused startups by giving them access to expertise and computational resources
January 31, 2018 31 Jan'18
What CIOs need to watch out for in digital transformation

IT head honchos will need to consider new performance indicators, adopt an embedded digital business model and build up an enterprise-wide digital platform to avoid digital deadlock
January 30, 2018 30 Jan'18
Davos: Cyber risks grow as countries turn towards protectionism

The cost of natural disasters is now at record levels, but the cost of cyber crime is far higher. The World Economic Forum hopes to persuade governments to work together on the problem, but with isolationist politics back in fashion, can it succeed?
January 29, 2018 29 Jan'18
Superfast broadband available to 95% of country

The UK government has announced it has reached its target for making superfast broadband available
January 26, 2018 26 Jan'18
NVidia aims to tackle UK’s AI skills gap by educating year nine students

Computer chip developer is providing a teaching kit to educate students on artificial intelligence
January 25, 2018 25 Jan'18
Robots are needed to manage the automation robots

The next decade will see robots transform from invisible forces obeying our commands to lifelike objects interacting with humans on a daily basis
January 24, 2018 24 Jan'18
Kao Data opens doors on first phase of £200m datacentre campus in Harlow

Kao London One has a capacity of 8.8MW and is being touted as a good fit for hybrid cloud infrastructures
January 23, 2018 23 Jan'18
Modern methodology gives Sweden’s 100-year-old SKF a digital push

Long-established engineering company takes a leaf out of the startup guide to software development
January 22, 2018 22 Jan'18
Judge will take time to seek answers from EU court over Max Schrems Facebook privacy fight

The Irish High Court will take time to decide what questions to put before the European Court of Justice in a case with significant implications for EU and US trade and the privacy of EU citizens
January 22, 2018 22 Jan'18
European Parliament votes to restrict exports of surveillance equipment

European Parliament votes to tighten export controls to restrict supply of surveillance and encryption technology to states with poor human rights records amid fears British companies may not have to comply after Brexit
January 18, 2018 18 Jan'18
Bristol council in a hurry with £250,000 cloud migration project

Local authority seeks IT supplier to help it move systems to the cloud in nine-month project before colocation service ends
January 18, 2018 18 Jan'18
Demand for cloud services drives increase in IT outsourcing

Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017
January 17, 2018 17 Jan'18
Australia’s Citic Pacific Mining uses IoT to track vehicles

Perth-based iron-ore mining giant has implemented an analytics and internet of things system from SAP to track its assets and shore up operational efficiency
January 17, 2018 17 Jan'18
Davos: Disintegration of the internet could create economic turmoil

Politicians and business leaders will discuss the risks posed by fake news, cyber attacks, and artificial intelligence to jobs, political stability and global security, at the World Economic Forum in Davos
January 16, 2018 16 Jan'18
LeakedSource operator could face up to 10 years in jail

Canadian man accused of selling stolen identities and passwords on website
January 15, 2018 15 Jan'18
Ohio computer programmer faces 16 criminal charges over monitoring thousands of computers

A 28-year-old computer expert has been charged for monitoring thousands of computers, using a form of malware he created
January 12, 2018 12 Jan'18
Call for statutory regulation of police number plate cameras amid concerns over accuracy

The UK’s automatic number plate recognition database – one the largest non-military data-gathering systems – records up to 1.2 million false readings of number plates every day. It should be subject to statutory regulation, says an independent ...
January 12, 2018 12 Jan'18
Alan Turing Institute to add universities of Birmingham and Exeter to data science network

The Alan Turing Institute has announced the latest two universities to join its data science research network
January 11, 2018 11 Jan'18
Retail banking regulations hit UK with the potential of a ‘Big Bang’ moment

The UK retail banking sector is at the beginning of a journey towards to a more competitive future as new regulation hits them
January 10, 2018 10 Jan'18
UAE tech growth prompts firms to review internal IT security

As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured
January 10, 2018 10 Jan'18
UK must use new technologies in the workplace to reverse productivity issues, say researchers

Researchers have called for the UK to utilise new technologies in the workplace to drive better productivity
January 09, 2018 09 Jan'18
Cyber attacks in 2017 drive Nordic security efforts

The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region
January 08, 2018 08 Jan'18
HMRC IT systems crash as customers attempt to file tax returns

Several HMRC IT systems crashed on Saturday, leaving customers attempting to file their tax returns frustrated as the deadline approaches
January 08, 2018 08 Jan'18
Telco outsources digital transformation to Infosys

Belgium's biggest telco will cut legacy systems as part of a digital transformation project
January 08, 2018 08 Jan'18
IT Priorities 2018: ANZ ups ante on cloud services and software

Organisations in Australia and New Zealand are bullish on IT spending, particularly in cloud infrastructure services, cloud applications and all-flash storage arrays
January 05, 2018 05 Jan'18
IT departments have no idea how much they spend on AWS and Azure

The complexity of procuring public cloud services means IaaS users often lack a sense of how much their cloud workloads actually cost
January 05, 2018 05 Jan'18
London attracted record tech investment in 2017

London-based tech firms received record levels of venture capital funding last year
January 03, 2018 03 Jan'18
What the EU’s new data protection regime means for ASEAN

A large proportion of businesses in the regional economic grouping will be affected by Europe’s General Data Protection Regulation, but awareness of the new rules remains low, even in countries with existing data protection laws
January 03, 2018 03 Jan'18
Top IT priorities for Nordic CIOs in 2018

Nordic CIOs tell Computer Weekly about their intentions for the year ahead
December 29, 2017 29 Dec'17
Top 10 artificial intelligence stories of 2017

Artificial intelligence is being used more and more across various industries, but there still issues around the technology. Here are Computer Weekly’s top 10 AI stories for 2017
December 28, 2017 28 Dec'17
Top 10 HR and training technology stories in 2017

Advances in artificial intelligence, data analytics and cloud technology are changing the relationship between companies and their employees
December 22, 2017 22 Dec'17
Air New Zealand to trial digital translation technology

Airline becomes one of the first companies to try out a business case for Google's real-time translation technology
December 21, 2017 21 Dec'17
Government Brexit studies merely provide background on tech sector

The infamous government Brexit impact assessments have been released, but tech sector reports reveal nothing new
December 21, 2017 21 Dec'17
Top 10 enterprise IT stories in the Benelux region in 2017

Highlights of how organisations in the Benelux region have been harnessing the latest IT in 2017
December 20, 2017 20 Dec'17
Smart transport startups join Intelligent Mobility accelerator programme

A number of startups have joined an accelerator programme, with the goal of using new technologies to improve transport
December 20, 2017 20 Dec'17
Sweden’s Stena Line sets sail for digital transformation

Ferry operator’s CTO tells Computer Weekly how the company can differentiate itself by using digital tools to make its processes more efficient
December 19, 2017 19 Dec'17
Australia to focus on cyber security and IT outcomes in 2018

Besides transforming themselves through AI and automation, businesses down under will keep a closer eye on cyber security and the outcomes of their technology investments
December 19, 2017 19 Dec'17
Top 10 enterprise IT in the Nordics stories in 2017

The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer
December 13, 2017 13 Dec'17
Iron Mountain acquires four datacentres from IO in $1.3bn deal

Agreement includes IO’s facilities at Phoenix, Scottsdale, New Jersey and Ohio and more than 550 customers
December 13, 2017 13 Dec'17
Enterprises urged to embrace public cloud after latest technology innovations

Due to the latest technology innovations in public cloud by the major providers, IDC has underlined the importance of this infrastructure
December 13, 2017 13 Dec'17
Robots will create more jobs than they eradicate by 2020

Artificial intelligence technology will begin to create more jobs than it replaces, says Gartner
December 08, 2017 08 Dec'17
Santander UK recruits digital banking expert from Barclays

Santander UK has poached Michael Harte from Barclays to drive digital transformation
December 08, 2017 08 Dec'17
Paul Coby to step down as John Lewis CIO

CIO of retailer John Lewis, Paul Coby, has announced he will be stepping down from his role in 2018, after almost seven years
December 08, 2017 08 Dec'17
GDPR prompts businesses to use motivational tactics to drive culture change

Impending arrival of General Data Protection Regulation pushes organisations to use rewards or penalties to motivate staff to ensure compliance
December 08, 2017 08 Dec'17
Enterprise-focused startups on the rise in Nordics

Tech startups focused on the enterprise sector are attending the Slush startup event in increasing numbers
December 06, 2017 06 Dec'17
UKtech50 2017 - The most influential people in UK IT

Computer Weekly has announced the eighth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector
December 06, 2017 06 Dec'17
CIO interview: Carlos Abarca, TSB

Carlos Abarca is guiding TSB through its migration from systems hosted by a competitor to a digitally focused in-house core banking platform.
December 06, 2017 06 Dec'17
Mayor of London opens Bangalore office to strengthen links with Indian businesses

City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital
December 05, 2017 05 Dec'17
US utility provider PG&E on ditching the datacentre and going cloud-first

US-based utility provider Pacific Gas & Electric (PG&E) discusses how getting out of the datacentre business and into the cloud is helping meet its regulatory, affordability and innovation targets
December 01, 2017 01 Dec'17
Large UK enterprises urged to pay more attention to startups and digital disruption

Industry insiders have warned big UK organisations to recognise the growing threat posed by startups
December 01, 2017 01 Dec'17
Australia testing robots to track spent nuclear fuel

International teams at a robotics competition in Australia have developed robots that prevent spent nuclear fuel from falling into the wrong hands
November 30, 2017 30 Nov'17
Lauri Love could face jail in detention centre condemned by US judges

Appeal court hears conditions in Metropolitan Detention Centre, where alleged hacker Lauri Love is likely to be sent if extradited to the US, described by US judges as 'unconscionably bad', and that Love would be at 'real risk'
November 30, 2017 30 Nov'17
Millennials could change ‘hero’ mentality in IT departments, says Gartner

Analysts say the generation of millennials entering the IT workforce will create a more collaborative working environment
November 30, 2017 30 Nov'17
Top IT predictions in APAC in 2018

A “mega cloud” that weaves together multiple private and public clouds, along with the use of AI to perform data-driven “thinking tasks”, could emerge next year
November 29, 2017 29 Nov'17
Lauri Love would face ‘medieval’ conditions in US prison if extradited over hacking charges

Engineering student Lauri Love should be tried in the UK, court hears, as new evidence is presented on the “medieval” conditions in US jails for people with medical problems
November 29, 2017 29 Nov'17
Councils continue to spend on Oracle despite budget constraints

Local authorities face a challenges balancing their meagre budgets with services they can afford to provide, but spending on Oracle seems to be increasing
November 29, 2017 29 Nov'17
IT problems cost UK companies £6.9bn in lost labour

IT issues and the time it takes to fix them is costing UK companies billions of pounds due to employees not being able to work