News

Managing IT and business issues

• May 12, 2019 12 May'19

  Australian businesses facing talent crunch amid scramble to transform

  A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need

• May 09, 2019 09 May'19

  Facebook co-founder: ‘It is time to break up Facebook’

  Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission

• May 09, 2019 09 May'19

  Physical stores – the place to meet your tribe

  In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo

• May 07, 2019 07 May'19

  Technical error on Capita system puts Barnet council staff out of pocket

  A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita

• May 03, 2019 03 May'19

  From friction-filled to till-free: The path to a checkoutless Sainsbury’s store

  Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app

• May 02, 2019 02 May'19

  Why IT departments miss basic IT security hygiene

  IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds

• April 29, 2019 29 Apr'19

  Danske Bank and IBM bring AI to banking IT

  Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy

• April 24, 2019 24 Apr'19

  How technology is shaping Malaysia’s economy

  Malaysia has one of the most digitally connected societies in the world, but more work is needed to bridge the digital divide

• April 17, 2019 17 Apr'19

  Government says no conflict of interest in trial despite Post Office chairman’s dual role

  BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system

• April 17, 2019 17 Apr'19

  Middle East CIOs optimistic as budgets increase and digital transformations expand

  Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows

• April 17, 2019 17 Apr'19

  Gartner: Shift to public cloud curbs datacentre spending

  More servers are being bought by public cloud providers, but these tend to be cheap, original device manufacturer equipment, rather than boxes from HPE, Dell or Lenovo

• April 17, 2019 17 Apr'19

  How UnaBiz is disrupting the IoT market in APAC

  From offering low-cost connectivity to hardware design and integration services, the Singapore-based technology supplier is causing a stir in the internet-of-things market

• April 16, 2019 16 Apr'19

  NatWest eases business payments with biometric authentication on mobile

  NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology

• April 16, 2019 16 Apr'19

  Sweden to take up Finnish AI challenge

  Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence

• April 15, 2019 15 Apr'19

  Facebook takes extraordinary legal steps to contain document leak

  Facebook targets journalists and news organisations for computer searches

• April 14, 2019 14 Apr'19

  Singapore firms streamline operations, fend off disruption with cloud

  Certis and financial institutions are among those in the city state that are turning to cloud services to gain a competitive edge

• April 12, 2019 12 Apr'19

  ASEAN datacentre providers must up their game

  Digital transformation trends are changing the ASEAN datacentre landscape and those that wish to succeed must transform themselves, says Frost & Sullivan

• April 10, 2019 10 Apr'19

  ANZ business users calling the shots in ICT decisions

  Business users in ANZ firms have more sway about technology decisions, but it is not always a case of shadow IT

• April 08, 2019 08 Apr'19

  How APAC firms can tame the data beast

  Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements

• April 04, 2019 04 Apr'19

  The rise of digital workers and the bot economy

  Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store

• April 03, 2019 03 Apr'19

  Demand for edge datacentres set to grow in APAC

  More edge datacentres will be needed in the Asia-Pacific region to cope with greater adoption of edge computing and IoT when 5G networks are up and running

• March 21, 2019 21 Mar'19

  Australian firms grapple with business-IT gap

  The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives

• March 20, 2019 20 Mar'19

  CCRC watching Post Office Horizon trial closely

  The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial

• March 19, 2019 19 Mar'19

  Post Office director cross-examination confirms lack of investigation into branch IT problems

  A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence

• March 15, 2019 15 Mar'19

  StepChange uses Pegasystems to power digital efficiency drive

  Charity StepChange, which helps people manage debt problems, has developed a modern IT system to help double the number of people it can support

• March 14, 2019 14 Mar'19

  IT Priorities 2019: ANZ organisations focus on fundamentals

  Organisations in Australia and New Zealand will spend more on modernising legacy applications and breaking down data silos this year

• March 13, 2019 13 Mar'19

  Bank of England’s large IT spend partly due to use of manual processes and legacy systems

  The Bank of England admits there is room for improvement when it comes to IT efficiency

• March 12, 2019 12 Mar'19

  IBM’s APAC CEO talks up next chapter of cloud adoption

  In the next phase of cloud adoption, enterprises will need to manage multiple cloud environments, as well as data to scale up their use of artificial intelligence technology

• March 12, 2019 12 Mar'19

  Nationwide uses natural language processing to discover what annoys customers

  SAS has run a proof of concept at building society Nationwide, using artificial intelligence and natural language processing to determine how to improve customer correspondence

• March 12, 2019 12 Mar'19

  Australia should embrace automation but be aware of downsides

  Experts at a McKinsey event in Sydney called for Australian enterprises to automate while acknowledging the need to reskill workers whose jobs could be displaced

• March 07, 2019 07 Mar'19

  Tech under spotlight at High Court in second subpostmasters versus Post Office trial

  The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use

• March 04, 2019 04 Mar'19

  Danske Bank builds on machine learning to predict IT failures

  Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers

• March 04, 2019 04 Mar'19

  IT Priorities 2019: APAC keeping pace with digital transformation

  Digital transformation is well underway among APAC enterprises which are looking to spend more on refreshing their IT infrastructure and technologies that improve employee productivity

• March 02, 2019 02 Mar'19

  Facebook asked George Osborne to influence EU data protection law

  Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation

• February 27, 2019 27 Feb'19

  Dutch companies lack knowledge of IoT’s benefits

  Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential

• February 22, 2019 22 Feb'19

  Facebook planned to spy on Android phone users, internal emails reveal

  Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising and invites to dating sites to ‘single’ people, confidential documents show

• February 21, 2019 21 Feb'19

  APAC enterprises are just getting started on AI

  Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey

• February 19, 2019 19 Feb'19

  Activist Lauri Love’s computer ‘contained hacked data’, says judge

  Lauri Love, who has been accused of hacking into US government computer systems, has lost a legal action against the NCA for the return of his computers and storage device

• February 18, 2019 18 Feb'19

  Chief data officer role now well-entrenched, says Gartner

  Three out of five chief data officers in a Gartner study reported an increase in headcount, though few are measuring the value of their data assets

• February 15, 2019 15 Feb'19

  CaixaBank customers can use their faces to withdraw money at ATMs

  Spanish bank begins roll-out of ATMs equipped with facial recognition technology, but customers can still use card and PIN

• February 13, 2019 13 Feb'19

  Chinese AI startup claims breakthrough in pediatric diagnosis

  Yitu Healthcare claims over 90% accuracy when diagnosing a range of pediatric diseases using a natural language processing system

• February 13, 2019 13 Feb'19

  Businesses fail to grasp the true cost of public cloud

  Public cloud infrastructure as a service sounds good on paper, but a survey has found that many IT professionals are seriously overspending

• February 12, 2019 12 Feb'19

  Legacy systems holding banks back from meeting demand for instant accounts

  Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes

• February 12, 2019 12 Feb'19

  IR35 reforms: Contractors lack confidence in private sector to manage April 2020 rule change

  Research from IR35 consultancy Qdos suggests contractors lack confidence in the ability of private sector firms to adequately determine how they should be taxed after April 2020

• February 12, 2019 12 Feb'19

  Dutch developer offers businesses nuclear security option for communications

  Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail

• February 06, 2019 06 Feb'19

  CIO interview: David Walliker, Liverpool Women’s & Royal Liverpool and Broadgreen NHS Trusts

  Being CIO for two different NHS trusts is not an easy task, but David Walliker splits his time between the two, aiming to deliver digital transformation across the board

• February 05, 2019 05 Feb'19

  Civil liberties groups to challenge bulk surveillance and intelligence sharing in Strasbourg

  Coalition of campaigning groups wins the right to challenge the UK’s use of bulk surveillance powers, which allows suspicionless surveillance of the population and sharing of intercepted data with overseas intelligence agencies, in European Court of...

• February 05, 2019 05 Feb'19

  CIO interview: David Germain, CITO, RSA Insurance Group

  Insurance giant’s chief information and technology officer wants to refresh the company’s user computing environment, make smart technology investments and take advantage of the latest innovations

• February 03, 2019 03 Feb'19

  Alibaba Cloud teams up with SMU on training programme

  Alibaba Cloud will equip small and medium-sized enterprises with cloud computing and other technology skills through a partnership with Singapore Management University

• February 01, 2019 01 Feb'19

  Innocent people arrested following surveillance blunders, IPCO reveals

  Interception of communications commissioner Adrian Fulford warns of “grave” repercussions for people wrongly identified as suspects due to errors made when government bodies access email, phone and telephone data

• February 01, 2019 01 Feb'19

  TSB blames IT disaster for huge losses

  TSB made a huge loss in its latest financial year because of costs it incurred as a result of an IT disaster

• January 31, 2019 31 Jan'19

  No-deal Brexit could lead to data issues, MPs told

  Trade body TechUK is concerned smaller companies are far from ready for a no-deal scenario, while warning that leaving without a deal could lead to serious data issues for businesses

• January 30, 2019 30 Jan'19

  AXA recruits AI assistants in back office

  Insurance giant is deploying software robots to take over repetitive tasks and free up humans to do more analytical work

• January 29, 2019 29 Jan'19

  IT leaders grapple with workforce skills gap as they deploy AI and digital technology

  Organisations will have to find new ways of reskilling their workforce as they get to grips with artificial intelligence and other digital technologies. CIOs also need to keep their skills updated if they are to succeed

• January 28, 2019 28 Jan'19

  Hong Kong’s JOS eyes Singapore IT services market

  The IT services firm claims to have an edge in being less rigid than larger rivals in pushing for specific IT implementation methodologies that may not suit the needs of mid-tier customers

• January 25, 2019 25 Jan'19

  Tech Nation announces fourth cohort for Upscale programme

  Startups will receive six months of coaching and take part in workshops, mentoring sessions and networking opportunities with the programme’s alumni

• January 24, 2019 24 Jan'19

  The presence of tech in the Stonewall 100

  Each year, charity Stonewall releases a list of the top 100 LGBT+ employers. As technology becomes such a huge part of so many businesses, it has slowly begun to feature on the list

• January 24, 2019 24 Jan'19

  Lloyds Bank to migrate hundreds of thousands of customers to Google-inspired fintech

  Following its announcement that it was exploring the use of a fintech platform, Lloyds Bank has been quick to plan customer migration

• January 24, 2019 24 Jan'19

  Santander announces latest branch closures as digital channels take over

  Bank to close 140 more UK branches as in-branch transactions fall and digital banking accelerates

• January 23, 2019 23 Jan'19

  Singapore releases Asia’s first AI governance framework

  The model framework will help businesses in Singapore tackle the ethical and governance challenges of AI implementations

• January 17, 2019 17 Jan'19

  Tech Talent Charter launches benchmark to keep tabs on gender in IT roles

  Industry collaborative Tech Talent Charter releases data on its signatory organisations to highlight the difference made by committing to shifting the dial on gender

• January 16, 2019 16 Jan'19

  UK financial services regulator to link top banker bonuses to IT performance

  FCA head tells Commons Treasury committee: “We expect banks’ policies on variable remuneration to reflect operational resilience. They have to – if they don’t, we will act.”

• January 15, 2019 15 Jan'19

  Digital transformation is real, say ASEAN CIOs

  ASEAN CIOs are embracing digital transformation but face barriers in getting employees to adopt an agile mindset

• January 15, 2019 15 Jan'19

  Thousands of known errors on controversial Post Office computer system to be revealed

  Known errors log concerning Horizon IT system set to be announced during second High Court trial in subpostmasters’ long-running dispute with Post Office over financial losses

• January 11, 2019 11 Jan'19

  CIO interview: Darren Curry, CDO, NHS Business Services Authority

  NHS Business Services Authority chief digital officer Darren Curry talks about using technology to change people’s lives, developing accessible services and transforming the health service

• January 08, 2019 08 Jan'19

  IT professionals in London could see roles shipped to EU as result of Brexit

  The UK and London in particular could see IT jobs in financial services move to hubs across the European Union as a result of Brexit.

• January 08, 2019 08 Jan'19

  A very digital plan for the NHS

  The NHS Long Term Plan aims to empower people through the use of technology and create a digital-first NHS, offering virtual outpatient appointments, digital GP consultations and improved cyber security. But how and when will the government achieve ...

• January 03, 2019 03 Jan'19

  Intel admits chip security has a long way to go

  A year ago, the world came to realise how a side-loading attack could compromise a microprocessor. Intel has been working hard to make fixes easier

• January 02, 2019 02 Jan'19

  Huawei aims to be more resilient in 2019 amid challenges

  Huawei’s rotating chairman Guo Ping outlines the firm’s priorities to optimise its product portfolio, empower employees and build a more resilient business structure

• December 28, 2018 28 Dec'18

  Top 10 HR technology stories of 2018

  Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management

• December 27, 2018 27 Dec'18

  Top 10 CIO interviews of 2018

  IT leaders from across the UK and Europe shared their plans, strategies and best practice advice with Computer Weekly in 2018

• December 27, 2018 27 Dec'18

  Top 10 Middle East stories of 2018

  Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018

• December 19, 2018 19 Dec'18

  Top 10 Benelux IT stories of 2018

  From cyber security planning to smart city initiatives, here is a selection of articles about IT developments in the Benelux countries

• December 19, 2018 19 Dec'18

  Top 10 broadband stories of 2018

  The networking industry swung firmly behind full-fibre broadband in 2018, with encouraging signs that the gold-standard of broadband service delivery technology is at long last taking off in the UK

• December 18, 2018 18 Dec'18

  HSBC taking data analysis service to business customers

  HSBC is upping its search for artificial intelligence expertise as it takes a data analytics service to its business customers

• December 18, 2018 18 Dec'18

  Top 10 end user computing stories of 2018

  Processor flaws, browser-based desktop IT and the idea of a fully managed PC service were among the hot topics this year

• December 14, 2018 14 Dec'18

  CIO interview: Mayank Prakash, CDIO, DWP

  Outgoing DWP chief digital and information officer Mayank Prakash looks at challenges and accomplishments during his time at the department, and talks about finishing the roll out of Universal Credit

• December 13, 2018 13 Dec'18

  Sberbank partners US accelerator for startup programme

  Russian state-run bank links up with San Francisco-based accelerator 500 Startups to provide expert advice to startups in a variety of tech fields

• December 12, 2018 12 Dec'18

  UKtech50 2018 – the most influential people in UK IT

  Computer Weekly has announced the ninth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector

• December 07, 2018 07 Dec'18

  Hybrid cloud in Australian government removes supplier lock-in

  Australian public sector could take the hybrid approach to cloud computing as government’s digital transformation strategy moves ahead

• December 07, 2018 07 Dec'18

  Finnish government announces research and development ecosystem

  Finland has launched an innovation ecosystem that will support IoT and AI developers amongst others

• December 07, 2018 07 Dec'18

  O2 outage highlights importance of software certificate audits

  A major outage on the O2 4G mobile network was caused by an expired certificate and could easily have been avoided, it has emerged

• December 07, 2018 07 Dec'18

  Complex Post Office Horizon case set to continue into 2020

  Court case where subpostmasters are suing the Post Office set to span at least four trials and extend into 2020

• December 06, 2018 06 Dec'18

  Software failure paralyses O2’s 4G network

  O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services

• December 06, 2018 06 Dec'18

  Computer Weekly Buyer's Guide features list 2019

  Here is our 2019 schedule of up-and-coming in-depth articles that will cover carefully selected topics to help IT leaders select the right technology for their organisation

• December 04, 2018 04 Dec'18

  Barclays staff to transfer to HCL as IT deal is expanded

  Bank announces closure of operation in Lithuania, with employees transferring to IT services company HCL

• November 29, 2018 29 Nov'18

  Interview: Sam Lowe, chief technology officer, Streetbees

  Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers

• November 29, 2018 29 Nov'18

  Danish government launches wide-ranging digital services project

  Denmark's government has launched an ambitious project to digitise and automate public services

• November 28, 2018 28 Nov'18

  FCA deeply concerned as no end in sight for IT failures in banking

  The FCA has reported a massive increase in the number of banking IT failures in the UK and admitted there is no end in sight

• November 27, 2018 27 Nov'18

  GDS has lost momentum, MPs told

  There are still significant culture issues in government and the Government Digital Service has stopped supporting departments to do the right thing, Science and Technology Committee hears

• November 23, 2018 23 Nov'18

  UK fails to make top eGovernment rankings

  UK fails to make it into the top rankings in the European Commission’s eGovernment Benchmark report, which shows that across Europe, two-thirds of public sector services are now available online

• November 22, 2018 22 Nov'18

  TLA calls on tech industry to hire one million tech workers by 2023

  Tech industry network TLA has announced a campaign to encourage one million people into tech sector roles over the next five years

• November 20, 2018 20 Nov'18

  Police challenged over refusal to disclose files on WikiLeaks staff

  Lawyers will challenge the Metropolitan Police Service today to confirm or deny whether it holds correspondence with US law enforcement about three WikiLeaks staff – including two UK citizens – in a freedom of information tribunal

• November 20, 2018 20 Nov'18

  How Singapore Airlines is flying the digital skies

  Top Asian carrier Singapore Airlines has been building a digital foundation to fend off potential disruption, but it is not just the IT team that is leading the charge

• November 19, 2018 19 Nov'18

  CDO interview: Aidan Millar, DNB

  Norwegian bank hires chief data officer to lead its data-driven transformation

• November 19, 2018 19 Nov'18

  Standard Life and Aberdeen Asset Management turn to Workday to complete merger

  Standard Life Aberdeen, created in August 2017 when two of Scotland’s largest financial services companies merged, is transferring 3,000 former Standard Life staff to Aberdeen Asset Management’s Workday HR system as it integrates the two businesses

• November 16, 2018 16 Nov'18

  Three factors marginalising the CISO role

  Chief information security officers are typically marginalised due to three factors, and de-coupling the technical and managerial aspects of the job will enable empowerment, says consultant

• November 16, 2018 16 Nov'18

  WISE emphasises importance of role models at 2018 awards

  Gender balance campaign WISE used its 2018 awards ceremony to highlight the importance of female role models, and called on men to lead the charge for equality

• November 16, 2018 16 Nov'18

  Tech sector split over Brexit deal

  The draft EU Withdrawal Agreement has caused rifts in the tech sector, with some calling for a People’s Vote with the option to remain in the EU, and others wanting MPs to back the agreement, saying it’s better than a no-deal scenario

• November 16, 2018 16 Nov'18

  Post Office executives cross-examined in Horizon IT system trial

  A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week.