News

Managing IT and business issues

• July 01, 2019 01 Jul'19

  The Great Eastern way to digital transformation

  Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out

• June 28, 2019 28 Jun'19

  Interview: How Defra is getting its IT systems ready for Brexit

  The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff

• June 28, 2019 28 Jun'19

  Interview: John Seglias, chief digital information officer, Defra

  The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector

• June 26, 2019 26 Jun'19

  NHS Wales provides 100,000 staff with Microsoft 365

  Cloud-based suite will help Welsh healthcare service drive digitisation initiatives and support greater collaboration and video-based consultations

• June 25, 2019 25 Jun'19

  Australia’s demand for cloud continues to soar

  Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption

• June 25, 2019 25 Jun'19

  Saudi banks trial blockchain-based identity technology at ATMs

  Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines

• June 24, 2019 24 Jun'19

  Chef demos Windows Server 2008 migration

  Windows Server 2008 R2 reaches end of support in January 2020. Businesses using older Windows server software have little time to redevelop code

• June 24, 2019 24 Jun'19

  ASEAN CIOs learn to navigate the data economy

  A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations

• June 20, 2019 20 Jun'19

  How APAC CIOs are driving AI projects

  IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing

• June 20, 2019 20 Jun'19

  HCL delivers digital services to Cricket Australia

  Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms

• June 20, 2019 20 Jun'19

  Tech startups establish deep roots in Copenhagen

  Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul

• June 19, 2019 19 Jun'19

  How AirAsia streamlined its customer service

  Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service

• June 19, 2019 19 Jun'19

  Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

  The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims

• June 19, 2019 19 Jun'19

  Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

  Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases

• June 19, 2019 19 Jun'19

  How Carsales cuts through the noise in incident response

  The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues