News

Managing IT and business issues

• September 27, 2018 27 Sep'18

  CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank

  Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey

• September 24, 2018 24 Sep'18

  No Deal Brexit could mean additional costs for tech businesses

  The government plans to continue to enforce existing intellectual property rights in the event of a No Deal Brexit, according to the latest planning notices, but businesses could face additional costs to access EU and UK markets

• September 21, 2018 21 Sep'18

  Businesses that take humans with them on robotics journeys gain the most

  Businesses that put human development at the centre of their automation strategies will profit the most

• September 21, 2018 21 Sep'18

  Tech won’t solve customs border issues, House of Lords EU Committee finds

  Tech won’t solve potential customs issues at the border post-Brexit, at least not in the short term, and especially not in case of no-deal Brexit, according to a House of Lords report

• September 21, 2018 21 Sep'18

  RBS, Barclays and NatWest customers suffer more mobile banking outages

  Banks apologise for problems that have affected mobile and internet banking services

• September 21, 2018 21 Sep'18

  Shell mines Microsoft Azure for AI to digitally transform upstream and downstream operations

  Multi-national oil and gas company Shell is embarking on an artificial intelligence-led digital transformation of its business with the help of Microsoft Azure and C3 IoT

• September 20, 2018 20 Sep'18

  Alibaba debuts its first service robot

  Chinese tech firm is eyeing a slice of the global robotics market, starting with a service robot that delivers items to hotel guests

• September 20, 2018 20 Sep'18

  Police chiefs put plans in place as UK may lose access to EU data sharing tools post Brexit

  Police chiefs have put plans in place to help forces find alternatives to share and access information, should the UK lose access to EU data sharing systems post Brexit, but say processes would be “slower and ultimately less effective”

• September 19, 2018 19 Sep'18

  Santander plans UK tech hub in Milton Keynes

  Santander is opening a UK tech hub in Milton Keynes that will have 5,000 staff

• September 18, 2018 18 Sep'18

  Government and businesses won’t be ready for no deal Brexit, says IfG

  The Institute for Government says progress on Brexit systems implementations hasn’t been fast enough, and businesses haven’t been given enough time to prepare for a no deal scenario

• September 17, 2018 17 Sep'18

  Danske Bank invests in anti-money laundering systems following Estonian problems

  Danske bank improves its anti money laundering software, utilising artificial intelligence and machine learning

• September 17, 2018 17 Sep'18

  Nationwide Building Society adds over a billion pounds to IT spend

  Nationwide is increasing the budget for its latest multi-year IT project

• September 17, 2018 17 Sep'18

  Middle East hungry for digitisation, says GE’s Bill Ruh

  The Middle East is among the most enthusiastic regions in terms of applying digital business models to traditional industries

• September 17, 2018 17 Sep'18

  Singapore workers worst hit by impact of AI in ASEAN

  About a fifth of Singapore’s workforce will be displaced by technology adoption by 2028, the worst hit among workers in Southeast Asia

• September 13, 2018 13 Sep'18

  Culture, not tools, is key to unlocking innovation

  Australian organisations should focus on bringing in agile practices and foster a culture of trust and transparency to drive innovation and improve business agility

• September 13, 2018 13 Sep'18

  GCHQ mass surveillance regime was in breach of human rights law, European court rules

  The European Court of Human Rights in Strasbourg has ruled that the UK’s collection of bulk interception of communications data lacked adequate oversight and safeguards and was in breach of human rights law

• September 11, 2018 11 Sep'18

  Fashion retailer Desigual boosts sales opportunities with data-sharing technology

  Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners

• September 10, 2018 10 Sep'18

  Can technology save our NHS?

  By the technophiles, digital is seen as the holy grail that will save our NHS, but is technology the answer, and how long will it be before we have a digital NHS?

• September 07, 2018 07 Sep'18

  RBS announces branch closures as part of cancelled project to create challenger bank

  The Royal Bank of Scotland has announced more branch closures and job losses as digital transformation continues to transform the sector

• September 07, 2018 07 Sep'18

  UK hesitant over immersive technologies despite positivity abroad, survey finds

  UK businesses are lagging behind their counterparts in the US, France and China for AR and VR implementation, due to concerns over security and complexity

• September 06, 2018 06 Sep'18

  Arriva ITSM implementation delivers beyond expectations

  Transport company replaces several tools with a single cloud-based ITSM platform

• September 05, 2018 05 Sep'18

  Slow cloud take-up among IT execs limits joined-up customer experience

  Cloud computing promises to declutter IT and link systems easily. Despite the benefits, adoption of the cloud for customer engagement remains low

• September 04, 2018 04 Sep'18

  Britons concerned over security of contactless payments, research finds

  Despite the popularity of contactless payments ahead of cash, Britons are worried about the security of tap and go

• September 03, 2018 03 Sep'18

  Zurich begins startup competition to improve its strategy for digital-savvy customers

  The insurance company has begun a competition across 20 countries in a bid to find the latest innovative products from startups.

• September 03, 2018 03 Sep'18

  CIO interview: Ian Cohen, global CIO, Addison Lee

  Addison Lee’s global CIO is building a business strategy and ensuring the transport company has a flexible platform for growth

• September 03, 2018 03 Sep'18

  Dutch bank ING sees financial boost from employee performance management rethink

  ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance

• August 30, 2018 30 Aug'18

  Blockchain gains foothold in Australia

  A number of blockchain projects are under way in Australia, but questions remain about whether the technology is wanted

• August 29, 2018 29 Aug'18

  IBM brings AI-powered highlights tool to US Open tennis players

  IBM is bringing its AI-powered Watson platform to the US Open tennis players to provide them with insight into their past performances

• August 29, 2018 29 Aug'18

  IT leaders at a crossroads as they grapple with digital technology

  CIOs have the opportunity to influence their company strategy as digital technology reshapes business. A survey of CIOs across 70 countries charts a path for IT leaders through emerging technologies

• August 28, 2018 28 Aug'18

  Finland government to review public procurement laws

  Finland's government is putting its procurement laws under the spotlight after a major IT fraud

• August 28, 2018 28 Aug'18

  Taking stock of Dell EMC’s growth in Asia

  Tech supplier Dell EMC is riding on growing demand for servers and hyper-converged infrastructure, and investing in more technical resources to support enterprises in digital transformation efforts

• August 24, 2018 24 Aug'18

  Dubai Health Authority launches artificial intelligence strategy

  Healthcare organisation is rolling out next-generation technology in its health facilities to improve patient care

• August 24, 2018 24 Aug'18

  Google Cloud Platform enables faster mobile notifications for World Cup fans

  Onefootball exclusively used the Boost platform, which has now been officially launched, to offer faster mobile notifications for World Cup viewers

• August 23, 2018 23 Aug'18

  No Deal Brexit papers warn of stark future for UK tech

  The government has published the first of its No Deal Brexit contingency planning notices, containing sobering messages for the UK technology industry

• August 21, 2018 21 Aug'18

  Estonia targets UK tech talent

  Estonian businesses are trying to close the country’s IT skills gap by targeting UK IT professionals as part of a recruitment campaign

• August 20, 2018 20 Aug'18

  Swedish government and industry address IT skills shortage

  Sweden faces major challenges in resourcing its growing IT sector with the right talent

• August 17, 2018 17 Aug'18

  Alan Turing Institute provides AI startups with opportunity to collaborate with researchers

  Alan Turing Institute and Digital Catapult will enable science and AI startups to work with researchers in the Data Study Groups

• August 17, 2018 17 Aug'18

  ASEAN firms need to overcome DevOps hurdles

  Southeast Asia has had pockets of success with DevOps, but most organisations across the region will need to overcome cultural and legacy challenges to succeed

• August 17, 2018 17 Aug'18

  CIOs being welcomed back to marketing

  The role of CIOs in shaping the technology buying decisions of marketers is being reinstated as more marketers realise the importance of integrating their services with IT systems

• August 15, 2018 15 Aug'18

  Australian enterprises warming up to DevOps

  The burgeoning DevOps culture in Australia has attracted new market players and led major banks and telcos to embrace the movement to get development and operations teams working in unison

• August 15, 2018 15 Aug'18

  IR35 tech compliance will take private sector 'over a year' to achieve, warns accounting trade body

  The Association of Accounting Technicians (AAT) cautions HM Revenue & Customs against rushing out IR35 reforms to the private sector, claiming it will take most businesses at least one tax year to ready their software systems for the move

• August 15, 2018 15 Aug'18

  AI provides immediate diagnosis for serious eye conditions, research finds

  Artificial intelligence could diagnose eye conditions within seconds, and with the same accuracy as human experts, research finds

• August 14, 2018 14 Aug'18

  Consumers accept fraud danger as online shopping increases, research finds

  The majority of UK consumers see the threat of online fraud as “inevitable” as e-commerce popularity rises

• August 09, 2018 09 Aug'18

  Ex-HMRC tax inspector sounds alarm over suitability of IR35 online status checker tool

  As the private sector consultation on IR35 draws to a close, a former HM Revenue & Customs inspector calls into further question the suitability of the government's online tool for assessing contractors’ tax status

• August 08, 2018 08 Aug'18

  Dutch healthcare institutions need to think like tech sector

  The healthcare industry needs to approach technological innovation in a different way if it is to maximise the benefits for staff and patients

• August 08, 2018 08 Aug'18

  Nordic fintech becomes a significant global player

  The Nordic region accounted for three of the 10 biggest financial technology deals in the first half of 2018

• August 07, 2018 07 Aug'18

  A quarter of Brits expect their jobs to be replaced by tech

  A quarter of UK workers are worried their jobs will disappear because of automation and a third expect the technology to change their jobs for the worse

• August 03, 2018 03 Aug'18

  CIO interview: Alex von Schirmeister, CDTIO, RS Components

  The electronics distributor’s chief digital, technology and innovation officer (CDTIO) on putting in place a new IT infrastructure, creating a digital business and accepting risk

• August 01, 2018 01 Aug'18

  Public sector increases outsourcing in first half of 2018

  IT and business processing outsourcing in UK central government accelerates in the first half this year, almost matching the total spend by financial services firms

• July 31, 2018 31 Jul'18

  Inner-city colocation space in demand as firms want better latency, says Interxion managing director

  Previous predictions that rural datacentres would be more common are being changed as enterprises aim to bring better latency to customers, says Interxion managing director Andrew Fray

• July 31, 2018 31 Jul'18

  Cynozure lets you hire a chief digital officer on demand

  Why pay for a full-time chief digital officer? Cynozure has a new service to enable smaller businesses to swap them out, as and when they need a change

• July 31, 2018 31 Jul'18

  Intelligent automation spending to hit $232bn by 2025

  Technologies such as artificial intelligence, robotic process automation and machine learning could help traditional enterprises gain ground on digital-first giants

• July 31, 2018 31 Jul'18

  Utilita Energy supplier uses cloud to rapidly scale IT service desk

  Energy provider Utilita Energy puts its IT service management in the cloud to support its rapid growth

• July 27, 2018 27 Jul'18

  AWS’s sales up almost 50% year-on-year in second quarter

  Cloud giant’s quarterly sales hit $6.1bn in third consecutive year-on-year rise as Ryanair, Major League Baseball and 21st Century Fox join its list of customers

• July 26, 2018 26 Jul'18

  Large organisations less confident over cloud security compared to smaller businesses

  A study has found larger enterprises are not as confident as smaller businesses about the security of their data in the public cloud

• July 25, 2018 25 Jul'18

  Government outsourcing at a crossroads, says PAC report

  The government needs to change the market that supplies it with services through better contracting practices if it is to achieve anything beyond lowest price, according to a PAC report

• July 25, 2018 25 Jul'18

  Australian energy sector caught in security catch-22

  With regulators unwilling to accept security investments that would lead to higher tariffs, there is a chance that Australia’s National Energy Market could face increased cyber risks

• July 24, 2018 24 Jul'18

  Nordnet drops AI assistant while SEB deepens collaboration

  One Nordic bank decides to stop using cognitive agent Amelia to focus on other AI technologies, but another widens the use of the software

• July 23, 2018 23 Jul'18

  Marks and Spencer to invest in startups as part of retail partnership with Founders Factory

  Marks and Spencer is continuing its efforts to digitally transform its business by starting an investment partnership for startups

• July 23, 2018 23 Jul'18

  Commerzbank creates Hadoop-based platform for business-critical insights

  German bank creates an entire new department to build and support a platform to provide business-critical insights

• July 20, 2018 20 Jul'18

  Cambridge students offered chance to win £10,000 to develop innovative tech ideas at Trinity College

  Cambridge University under and postgraduates are now able to apply for a competition to win £10,000 and the chance to develop their tech ideas at the Bradfield Centre

• July 20, 2018 20 Jul'18

  Matt Hancock to promise £487m for NHS tech

  In his first speech as health secretary, Matt Hancock will continue to fly the flag for digital

• July 19, 2018 19 Jul'18

  Heathrow flights grounded by IT failure

  Aircraft unable to take off at airport following failure of an IT system at one of BA's suppliers, that even led to the temporary closure of the control tower

• July 18, 2018 18 Jul'18

  Global trading infrastructure firm opens office in Ireland because of Brexit

  Financial services firms are attracted to Ireland as the UK prepares to leave the EU, leading to the creation of IT jobs in the Emerald Isle

• July 13, 2018 13 Jul'18

  Microsoft warns if an email is being sent out of office hours

  When Blackberry introduced mobile email, it made everyone permanently connected to work. Now, Microsoft wants to curb this

• July 13, 2018 13 Jul'18

  How Singapore’s MyRepublic hones its IT chops

  MyRepublic’s CIO shares how the company’s IT strategy has enabled the internet service provider to spread its wings into new markets

• July 10, 2018 10 Jul'18

  UK falling behind European competition in efforts to produce powerhouse tech companies

  Several European-based tech companies are on the way to competing with major US and Chinese counterparts, although the UK is falling behind in this race

• July 06, 2018 06 Jul'18

  Public looks to push innovative technologies in public sector with accelerator programme

  Public is aiming to drive innovative services in the public sector by selecting its next startup accelerator cohort

• July 05, 2018 05 Jul'18

  UK labour market could be harmed by private sector roll-out of IR35 reforms, consultancy warns

  As the government continues to consult on extending the IR35 reforms to the private sector, research suggests contractors will not take kindly to the move

• July 05, 2018 05 Jul'18

  UK leads Europe’s tech startup scene over five years, research shows

  Tech leads the way as UK shows 5% growth in startups across all industries

• July 04, 2018 04 Jul'18

  Alibaba Cloud looks to drive its technology ecosystem with startup innovation contest

  Alibaba Cloud is hosting its next [email protected] contest as it looks for innovative products from startups

• July 03, 2018 03 Jul'18

  New thinking from tech startups could help solve construction project issues

  Three startups shortlisted to join ConstrucTech accelerator to work on innovative technologies to reduce project delays and overspend

• July 02, 2018 02 Jul'18

  Case study: Logistics firm GWC moves from paper to digital HR in three months

  Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software

• July 01, 2018 01 Jul'18

  Australian government grappling with digital transformation woes

  Digital transformation in Australia’s public sector has been beset by soaring rhetoric and vague aspirations by government, a new report reveals

• June 28, 2018 28 Jun'18

  Supercomputing Wales partners with Atos and Dell to bring HPC to universities

  Deal will bring high-performance computing to four universities to drive research across various sectors

• June 27, 2018 27 Jun'18

  Technology key to keeping staff happy

  Giving employees access to the latest technologies will improve their satisfaction and increase productivity, survey shows

• June 26, 2018 26 Jun'18

  GDS is trying to democratise digital, says Cunnington

  GDS boss Kevin Cunnington offers departments help with Brexit and says GDS is working to solve the “hardest problems”, as well as mapping innovation across government

• June 26, 2018 26 Jun'18

  Volkswagen Financial Services UK aims to accelerate innovation with tech startup programme

  Automobile manufacturer Volkswagen is running its next Startup Battlefield programme, building on the success of its 2017 Portuguese accelerator

• June 22, 2018 22 Jun'18

  BEIS and DfE not addressing Brexit impact on Stem skills, says PAC

  A Public Accounts Committee report has raised concerns that government departments are not doing enough, quickly enough, to understand how Brexit will affect the supply of science, technology, engineering and maths skills in the UK

• June 22, 2018 22 Jun'18

  Surge in number of women in IT contracting roles

  The number of women taking IT contractor roles has increased by nearly a quarter in the past year

• June 22, 2018 22 Jun'18

  Brexit-induced immigration law shake-up ‘could spur tech startup growth’

  By rebuilding immigration laws after it leaves the EU, the UK could make it easier for foreign workers to get visas and join startups, House of Lords committee hears

• June 21, 2018 21 Jun'18

  HR projects are leading company moves to digital tech, say business leaders

  Business leaders say their human resource IT programmes are leading the way to the wider deployment of digital and cloud technology across their organisations

• June 20, 2018 20 Jun'18

  CIO interview: Mike Young, Centrica

  We speak to the CIO whose CEO recently met with the head of Microsoft to talk about strategy

• June 20, 2018 20 Jun'18

  Nine out of 10 enterprises will use robotic process automation by 2020

  Robotic process automation take-up expected to reach 92% of European enterprises within two years, finds ISG survey

• June 19, 2018 19 Jun'18

  Debit card payments surpassed cash for first time in 2017

  For the first time, UK customers used debit cards to make more payments than cash in 2017, a change which has come a year earlier than expected.

• June 18, 2018 18 Jun'18

  London Tech Week experts advise startups to research investors’ background before pitching

  Experts have used the TechXLR8 conference at London Tech Week to offer advice to startup workers about pitching to investors, joining accelerators and building teams

• June 15, 2018 15 Jun'18

  Universal Credit value for money ‘unproven’, says NAO

  National Audit Office is uncertain DWP’s flagship benefits reform programme will ever achieve value for money, but says it’s too late to turn back

• June 14, 2018 14 Jun'18

  Take-up of Transport for London’s BYOD scheme leapt last year

  TfL staff are increasingly using their own mobile devices in the workplace, figures reveal

• June 11, 2018 11 Jun'18

  Artificial intelligence names London as UK’s top innovation hub

  An AI tool from Data City and the Open Data Institute has ranked the best clusters of cities for innovation across various technologies

• June 07, 2018 07 Jun'18

  DWP finally publishes Universal Credit business case

  Published eight years after the programme began, the business case states that Universal Credit will generate £8bn a year in “economic value” once it is in a “steady state”

• June 06, 2018 06 Jun'18

  HMRC puts numerous IT projects on hold to focus on Brexit

  Nearly 40 technology projects and changes are being put on the backburner because of Brexit priorities, including improving HM Revenue and Customs’ data-sharing capabilities and parts of the Maxing Tax Digital programme

• June 06, 2018 06 Jun'18

  Singapore government to form AI advisory council

  New council will develop standards and guidelines to address ethical issues arising from the growing use of artificial intelligence

• June 05, 2018 05 Jun'18

  Australia’s chief scientist calls for AI regulations

  The proposal would require companies to apply for a trustmark so they know from the outset how their AI is expected to behave

• June 05, 2018 05 Jun'18

  HMRC on track for August roll-out of customs IT system

  The government will have a “fully functioning” customs declaration service by January 2019, HMRC CEO Jon Thompson told MPs

• June 05, 2018 05 Jun'18

  Interview: How a tech apprenticeship changed one man’s life

  Past Microsoft apprentice Joshua Uwadiae explains how in hindsight, he realises his apprenticeship was a life-defining moment in the lead-up to his tech career

• June 04, 2018 04 Jun'18

  Subpostmasters told to expect decision on alleged unfair prosecutions in August

  The Criminal Courts Review Commission is expected to announce the findings of an investigation into alleged unfair subpostmaster prosecutions in August

• June 01, 2018 01 Jun'18

  Huge rise in TSB-themed mobile phishing attacks after IT meltdown

  Scammers have used bank’s IT problems as an opportunity to target its customers with mobile phishing attacks

• May 31, 2018 31 May'18

  Artificial intelligence identifies skin cancer in lab test more effectively than doctors

  Artificial intelligence has outperformed experienced dermatologists in identifying skin cancer samples, further highlighting the potential of the technology in healthcare

• May 29, 2018 29 May'18

  Firms step up spending on digital tech, but struggle with strategy

  Businesses and the public sector are stepping up their spending on digital technology, but many business leaders are struggling to keep pace with what it means for their business

• May 29, 2018 29 May'18

  Drone industry set to contribute £42bn to UK economy by 2030

  PwC research has predicted drones could add £42bn to the economy and create 68,000 jobs by 2030