News
Managing IT and business issues
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September 06, 2019
06
Sep'19
Telenor collaborates with Norwegian education providers on digitisation
Educational institutions in Norway are working with telecoms supplier Telenor to help businesses better understand technology
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September 03, 2019
03
Sep'19
Post Office changes IT leadership reshuffle decision
The Post Office has changed its IT leadership reshuffle weeks after announcing its original plan
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August 27, 2019
27
Aug'19
ASX partners VMware and DA on digital ledger tech
The Australian Securities Exchange is working with VMware and Digital Asset to replace its Chess clearing and settlement system with digital ledger technology
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August 23, 2019
23
Aug'19
IR35 reforms: HMRC defends off-payroll rules guidance against "woeful" IPSE jibes
HMRC promises there are more preparatory materials in the pipeline to help the private sector prepare for the April 2020 IR35 rules, after IPSE brands its current guidance "woeful"
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August 21, 2019
21
Aug'19
UK banks outage caused by problem at US payment service provider
UK consumers were unable to access some banking services due to a hardware failure at a US payments provider
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August 21, 2019
21
Aug'19
Inside Facebook’s engineering culture
An open and transparent culture that encourages developers to take risks and assume the best intent of co-workers has been the defining character of Facebook’s engineering organisation
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August 20, 2019
20
Aug'19
Buyers think SD-WAN is too expensive and complicated
Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report
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August 20, 2019
20
Aug'19
Restaurant group pays staff almost £1m early through fintech app
Wagestream app enables Casual Dining Group employees to receive salary payments in advance for a small fee
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August 19, 2019
19
Aug'19
First government organisation in Bahrain migrates to Amazon Web Services
Sovereign wealth fund’s internal IT team handled migration process, which has slashed the organisation’s technology operational costs
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August 16, 2019
16
Aug'19
London Stock Exchange glitch delays trading
The London Stock Exchange suffered a 90-minute technical outage which prevented early trading in major stocks
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August 15, 2019
15
Aug'19
Latest Post Office Horizon problems fixed with software update to blame
The Post Office has fixed the latest problems with its Horizon system, affecting hundreds of branches
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August 15, 2019
15
Aug'19
Dutch province pioneers no-code platform
Software development platform removes the need for expert programmers when adding functionality to applications
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August 14, 2019
14
Aug'19
GDPR faces growing pains across Europe
The General Data Protection Regulation is over a year old now, but it faces challenges across Europe where compliance has taken place at different speeds
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August 09, 2019
09
Aug'19
Whistleblowers: James Glenn’s battle with Cisco opens new front on cyber security
James Glenn, a 42-year-old security specialist, fought a 10-year legal battle with Cisco after blowing the whistle on serious security flaws. He lost his job, but has no regrets
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August 02, 2019
02
Aug'19
Birmingham City Council ends 13-year IT contract with Capita
Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council”
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August 01, 2019
01
Aug'19
London Stock Exchange agrees to acquire Refinitiv for £22bn
The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv
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August 01, 2019
01
Aug'19
Deliveroo to build Edinburgh tech hub around acquisition of local startup
Food delivery tech company Deliveroo is using a recent acquisition of local startup Cultivate to build a tech hub in Edinburgh
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July 31, 2019
31
Jul'19
Cisco pays $8.6m after whistleblower discloses security flaws in video surveillance system
James Glenn, a video surveillance expert working for a Cisco reseller in Denmark, alerted Cisco to security faults and stands to gain a share of a multimillion-dollar settlement with the US government
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July 31, 2019
31
Jul'19
How Singapore’s NTUC Enterprise is embracing digital transformation
NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain
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July 30, 2019
30
Jul'19
London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities
The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies
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July 29, 2019
29
Jul'19
TSB takes another £36m hit related to botched IT migration
TSB has been stung for another £36m in costs related to its botched IT migration last year, but managed a profit in its latest six monthly results
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July 29, 2019
29
Jul'19
One-third of UK councils have IT budgets cut
Many local authorities’ IT budgets are being reduced at a time when they are trying to digitally transform to cut costs and improve processes
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July 24, 2019
24
Jul'19
French and German companies have contrasting fortunes in India
France is racing ahead of Germany when it comes to making the most of service companies in India
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July 24, 2019
24
Jul'19
Santander brings global digital services under one roof
Spanish banking giant Santander Group is creating a global digital unit as part of its transformation plans
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July 22, 2019
22
Jul'19
US fines Equifax $700m over 2017 breach
Global settlement with US authorities follows systems breach that saw more than 140 million customer records stolen
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July 18, 2019
18
Jul'19
Office workers lose out with poor-quality tech
More than 80% of the people questioned in a survey said poor technology made them less productive
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July 17, 2019
17
Jul'19
Deutsche Bank’s public contraction is a major landmark for fintech
German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business
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July 15, 2019
15
Jul'19
Organisations turn to AI in race against cyber attackers
Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks
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July 12, 2019
12
Jul'19
European PC business boosted by Windows 10 refresh
With Windows 7 support due to end on 14 January 2020, European organisations are refreshing their PCs as part of their Windows 10 upgrade
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July 11, 2019
11
Jul'19
Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms
Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020
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July 11, 2019
11
Jul'19
Dutch privacy watchdog tells banks not to use customer payment data for marketing
Autoriteit Persoonsgegevens tells banks to respect client privacy and not to market products based on spending data
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July 09, 2019
09
Jul'19
Drone tech and the roar of Malaysia’s flying dragons
Malaysia is ramping up initiatives to speed up the global growth of local technology champions in the drone tech sector
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July 09, 2019
09
Jul'19
Post Office fixes technical problem causing accounting errors in Horizon
Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in
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July 09, 2019
09
Jul'19
Deutsche Bank cuts jobs but increases tech spend
Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible.
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July 08, 2019
08
Jul'19
Eventful second Post Office Horizon trial ends
The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020
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July 08, 2019
08
Jul'19
Robotics technology needs to go beyond automation
A global robotics expert at the Edinburgh Centre for Robotics says next-generation robots will need to keep humans in the loop to tackle immediate social problems
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July 02, 2019
02
Jul'19
CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition
A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks
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July 02, 2019
02
Jul'19
Post Office back-office error leaves subpostmaster with thousands of pounds extra
The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand
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July 01, 2019
01
Jul'19
Interview: Matthew Gould, chief executive of NHSX, on transforming health service technology
NHSX is the latest on a long line of organisations created to overhaul NHS technology – can it make the difference this time? Its new CEO explains why it will
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July 01, 2019
01
Jul'19
The Great Eastern way to digital transformation
Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out
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June 28, 2019
28
Jun'19
Interview: How Defra is getting its IT systems ready for Brexit
The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff
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June 28, 2019
28
Jun'19
Interview: John Seglias, chief digital information officer, Defra
The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector
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June 26, 2019
26
Jun'19
NHS Wales provides 100,000 staff with Microsoft 365
Cloud-based suite will help Welsh healthcare service drive digitisation initiatives and support greater collaboration and video-based consultations
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June 25, 2019
25
Jun'19
Australia’s demand for cloud continues to soar
Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption
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June 25, 2019
25
Jun'19
Saudi banks trial blockchain-based identity technology at ATMs
Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines
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June 24, 2019
24
Jun'19
Chef demos Windows Server 2008 migration
Windows Server 2008 R2 reaches end of support in January 2020. Businesses using older Windows server software have little time to redevelop code
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June 24, 2019
24
Jun'19
ASEAN CIOs learn to navigate the data economy
A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations
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June 20, 2019
20
Jun'19
How APAC CIOs are driving AI projects
IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing
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June 20, 2019
20
Jun'19
HCL delivers digital services to Cricket Australia
Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms
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June 20, 2019
20
Jun'19
Tech startups establish deep roots in Copenhagen
Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul
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June 19, 2019
19
Jun'19
How AirAsia streamlined its customer service
Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service
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June 19, 2019
19
Jun'19
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul
The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims
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June 19, 2019
19
Jun'19
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers
Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases
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June 19, 2019
19
Jun'19
How Carsales cuts through the noise in incident response
The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues
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June 17, 2019
17
Jun'19
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial
The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial
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June 14, 2019
14
Jun'19
IT outsourcing is increasing, but not as we know it
IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations
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June 13, 2019
13
Jun'19
UK tech visa application numbers rise for the fifth year in a row, Tech Nation confirms
Data from visa endorsement body Tech Nation reveals 45% year on year jump in tech visa applications, with India and the US emerging as the two major sources of candidates
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June 10, 2019
10
Jun'19
TSB makes key appointment in IT restructure
Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary
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June 07, 2019
07
Jun'19
CIO interview: John Finch, Refinitiv
Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge
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June 07, 2019
07
Jun'19
Edtech in the Nordics offers students alternative learning journeys
Pioneering attitude to technology innovation across business and society lends itself to adoption in education across the region
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June 03, 2019
03
Jun'19
Most of today’s enterprise blockchain platforms will need replacing in two years
Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner
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May 31, 2019
31
May'19
Facebook loses bid to halt European court decision on EU-US data sharing
Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk
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May 31, 2019
31
May'19
SAP disruption leads to Revlon class action lawsuit
Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment
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May 28, 2019
28
May'19
Saudi Arabia’s largest auto company completes SAP project as part of digital transformation
Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business
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May 26, 2019
26
May'19
Australian firms coming to grips with AI ethics
Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds
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May 24, 2019
24
May'19
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial
The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment
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May 22, 2019
22
May'19
GoCardless migrates to cloud and gets Google engineering capability
Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform
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May 20, 2019
20
May'19
Lloyds Bank creates 500 IT roles in Scotland
New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences”
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May 20, 2019
20
May'19
Danske Bank launches initiative to help SME customers with cyber security
Danske Bank launches initiative to support the cyber security efforts of its SME customers
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May 20, 2019
20
May'19
Post Office applies to appeal damning judgment in first Horizon trial
The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters
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May 16, 2019
16
May'19
ANZ CIOs hit roadblocks in digital agenda
Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda
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May 16, 2019
16
May'19
CIOs want staff with good soft skills to help drive digital change
Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows
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May 15, 2019
15
May'19
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman
A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue
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May 14, 2019
14
May'19
Public sector outsourcing spend plummets
Private sector outsourcing dominated spending in the UK during the first quarter of 2019
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May 12, 2019
12
May'19
Australian businesses facing talent crunch amid scramble to transform
A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need
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May 09, 2019
09
May'19
Facebook co-founder: ‘It is time to break up Facebook’
Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission
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May 09, 2019
09
May'19
Physical stores – the place to meet your tribe
In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo
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May 07, 2019
07
May'19
Technical error on Capita system puts Barnet council staff out of pocket
A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita
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May 03, 2019
03
May'19
From friction-filled to till-free: The path to a checkoutless Sainsbury’s store
Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app
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May 02, 2019
02
May'19
Why IT departments miss basic IT security hygiene
IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds
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April 29, 2019
29
Apr'19
Danske Bank and IBM bring AI to banking IT
Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy
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April 24, 2019
24
Apr'19
How technology is shaping Malaysia’s economy
Malaysia has one of the most digitally connected societies in the world, but more work is needed to bridge the digital divide
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April 17, 2019
17
Apr'19
Government says no conflict of interest in trial despite Post Office chairman’s dual role
BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system
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April 17, 2019
17
Apr'19
Middle East CIOs optimistic as budgets increase and digital transformations expand
Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows
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April 17, 2019
17
Apr'19
Gartner: Shift to public cloud curbs datacentre spending
More servers are being bought by public cloud providers, but these tend to be cheap, original device manufacturer equipment, rather than boxes from HPE, Dell or Lenovo
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April 17, 2019
17
Apr'19
How UnaBiz is disrupting the IoT market in APAC
From offering low-cost connectivity to hardware design and integration services, the Singapore-based technology supplier is causing a stir in the internet-of-things market
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April 16, 2019
16
Apr'19
NatWest eases business payments with biometric authentication on mobile
NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology
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April 16, 2019
16
Apr'19
Sweden to take up Finnish AI challenge
Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence
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April 15, 2019
15
Apr'19
Facebook takes extraordinary legal steps to contain document leak
Facebook targets journalists and news organisations for computer searches
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April 14, 2019
14
Apr'19
Singapore firms streamline operations, fend off disruption with cloud
Certis and financial institutions are among those in the city state that are turning to cloud services to gain a competitive edge
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April 12, 2019
12
Apr'19
ASEAN datacentre providers must up their game
Digital transformation trends are changing the ASEAN datacentre landscape and those that wish to succeed must transform themselves, says Frost & Sullivan
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April 10, 2019
10
Apr'19
ANZ business users calling the shots in ICT decisions
Business users in ANZ firms have more sway about technology decisions, but it is not always a case of shadow IT
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April 08, 2019
08
Apr'19
How APAC firms can tame the data beast
Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements
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April 04, 2019
04
Apr'19
The rise of digital workers and the bot economy
Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store
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April 03, 2019
03
Apr'19
Demand for edge datacentres set to grow in APAC
More edge datacentres will be needed in the Asia-Pacific region to cope with greater adoption of edge computing and IoT when 5G networks are up and running
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March 21, 2019
21
Mar'19
Australian firms grapple with business-IT gap
The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives
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March 20, 2019
20
Mar'19
CCRC watching Post Office Horizon trial closely
The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial
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March 19, 2019
19
Mar'19
Post Office director cross-examination confirms lack of investigation into branch IT problems
A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence
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March 15, 2019
15
Mar'19
StepChange uses Pegasystems to power digital efficiency drive
Charity StepChange, which helps people manage debt problems, has developed a modern IT system to help double the number of people it can support
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March 14, 2019
14
Mar'19
IT Priorities 2019: ANZ organisations focus on fundamentals
Organisations in Australia and New Zealand will spend more on modernising legacy applications and breaking down data silos this year