News
Managing IT and business issues
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June 19, 2019
19
Jun'19
How AirAsia streamlined its customer service
Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service
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June 19, 2019
19
Jun'19
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul
The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims
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June 19, 2019
19
Jun'19
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers
Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases
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June 19, 2019
19
Jun'19
How Carsales cuts through the noise in incident response
The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues
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June 17, 2019
17
Jun'19
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial
The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial
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June 14, 2019
14
Jun'19
IT outsourcing is increasing, but not as we know it
IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations
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June 13, 2019
13
Jun'19
UK tech visa application numbers rise for the fifth year in a row, Tech Nation confirms
Data from visa endorsement body Tech Nation reveals 45% year on year jump in tech visa applications, with India and the US emerging as the two major sources of candidates
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June 10, 2019
10
Jun'19
TSB makes key appointment in IT restructure
Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary
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June 07, 2019
07
Jun'19
CIO interview: John Finch, Refinitiv
Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge
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June 07, 2019
07
Jun'19
Edtech in the Nordics offers students alternative learning journeys
Pioneering attitude to technology innovation across business and society lends itself to adoption in education across the region
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June 03, 2019
03
Jun'19
Most of today’s enterprise blockchain platforms will need replacing in two years
Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner
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May 31, 2019
31
May'19
Facebook loses bid to halt European court decision on EU-US data sharing
Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk
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May 31, 2019
31
May'19
SAP disruption leads to Revlon class action lawsuit
Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment
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May 28, 2019
28
May'19
Saudi Arabia’s largest auto company completes SAP project as part of digital transformation
Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business
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May 26, 2019
26
May'19
Australian firms coming to grips with AI ethics
Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds