News

Managing IT and business issues

• April 04, 2016 04 Apr'16

  EY invests heavily in Singapore IT expertise

  New centres of excellence will offer business transformation strategy, cyber security, analytics and manufacturing capabilities across the Asia-Pacific region

• April 01, 2016 01 Apr'16

  Financial services regulator reveals backlog approving peer-to-peer lenders

  There is a backlog of firms waiting for FCA approval to become authorised peer-to-peer lending platforms

• April 01, 2016 01 Apr'16

  Brits feel lack of digital skills holds firms back

  Almost half of employers think UK firms would be more productive if there was a higher level of digital skills

• March 31, 2016 31 Mar'16

  DDoS attacks on universities normally performed by “disgruntled” students or employees

  The majority of distributed denial of service attacks on universities are made by students or employees, says the head of infrastructure services at the University of London

• March 31, 2016 31 Mar'16

  CW500: How to make digital transformation a success

  Digital transformation is not an easy feat and requires not just the right technology, but also the right investment, people and engagement

• March 31, 2016 31 Mar'16

  Businesses should help shape graduates, says Hitachi Data Systems COO

  Lynn Collier, COO of Hitachi Data Systems, wants businesses to collaborate with educational institutions to ensure young people gain the right skills

• March 30, 2016 30 Mar'16

  Hackers to probe engine control units amid emissions scandal

  ICCT hires computer whizz-kids to find out who else besides Volkswagen uses ‘defeat devices’ in cars

• March 30, 2016 30 Mar'16

  CIO interview: Retail’s past a poor guide to future, says Paul Coby of John Lewis

  Paul Coby, IT director at John Lewis, believes retailers will need to move with changing customer patterns and demands to survive the omni-channel shift

• March 29, 2016 29 Mar'16

  Dell offloads services arm to fund EMC acquisition

  Dell dumps its services business as it gets ready to take over EMC

• March 24, 2016 24 Mar'16

  The dawn of managed services in the Middle East

  Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies

• March 24, 2016 24 Mar'16

  BT says geography biggest barrier to finding apprentices

  Telecoms provider BT says that skilled young people for apprenticeships are readily available, but that it struggles to find them outside of London

• March 24, 2016 24 Mar'16

  Government delays digital strategy until EU referendum

  The government has drafted Whitehall’s digital strategy – but will delay it until after local elections and the EU referendum, according to Ed Vaizey

• March 24, 2016 24 Mar'16

  CIO interview: Martin Uudelepp, Fonus Group

  The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot”

• March 24, 2016 24 Mar'16

  The Israeli companies disrupting mobile technology

  Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators

• March 23, 2016 23 Mar'16

  Danish utility NRGi goes offshore for IT platform transformation

  Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition

• March 23, 2016 23 Mar'16

  GDS preps guidance for third-party suppliers to deliver 'government as a platform'

  Government Digital Service (GDS) chief insists "pragmatic extensions" to outsourcing contracts implies nothing permanent in push for "government as a platform" (GaaP)

• March 22, 2016 22 Mar'16

  Government indirect SME spending "fine”, says civil service chief John Manzoni

  Civil service chief executive John Manzoni tells the public account committee (PAC) it is infeasible for government to deal with every SME supplier individually

• March 21, 2016 21 Mar'16

  Rural Payments Agency plans to issue second-wave technology tender

  The Rural Payments Agency (RPA) looks to procure several systems – including an identity management system, infrastructure and HR system

• March 21, 2016 21 Mar'16

  Britain to pay billions for monster internet surveillance network

  New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time

• March 18, 2016 18 Mar'16

  PAC disappointed by Major Projects Authority’s lack of impact

  The Public Accounts Committee is concerned that the newly formed Infrastructure and Projects Authority will weaken project scrutiny and become a “champion for government projects”

• March 18, 2016 18 Mar'16

  CIO interview: Stuart Birrell, Heathrow Airport

  Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model

• March 17, 2016 17 Mar'16

  CIO interview: Charlotta Nyström, Kemira

  Finnish chemical industry group CIO sees networking with other CIOs as an essential part of her job

• March 17, 2016 17 Mar'16

  CIO interview: Mogens Kristensen, Sydbank

  Danish bank’s IT head explains the advantages of sharing some IT systems with other banks

• March 16, 2016 16 Mar'16

  Rolls-Royce cloud HR project will pay for itself in two years

  HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system

• March 16, 2016 16 Mar'16

  Atom Bank to offer artificial intelligence-based customer support

  Digital bank is integrating AI into its mobile banking app for customers to access support

• March 15, 2016 15 Mar'16

  Met Police cancels command and control system contract with Northrop Grumman

  The Met Police command and control system contract with Northrop Grumman has been cancelled as there is “no prospect of a finished product being delivered” in time

• March 14, 2016 14 Mar'16

  New UK law will criminalise failure to hack on demand

  MPs have been given only two weeks to read 1,200 pages of documents which disclose new powers to require technology companies to install secret surveillance capabilities in software, computer equipment or networks

• March 09, 2016 09 Mar'16

  Government purchasing chief Sally Collier set to leave Crown Commercial Service

  Crown Commercial Service (CCS) CEO Sally Collier plans to take role as Ofqual chief regulator, leaving the government’s procurement agency behind

• March 09, 2016 09 Mar'16

  National Audit Office casts doubt on government SME spending figures

  The National Audit Office (NAO) says government changed how it estimates spending with small and medium-sized enterprises (SMEs) four times in five years

• March 04, 2016 04 Mar'16

  Facebook to overhaul UK corporation tax-paying regime – report

  Social networking giant plans to book larger deals with British firms via its UK arm, paving the way for it to pay more corporation tax

• March 04, 2016 04 Mar'16

  Australia’s corporate giants recruit digitally-minded outsiders to drive transformation

  Big Australian businesses are turning to digital professionals from outside rather than promoting from within

• March 04, 2016 04 Mar'16

  Legal spears fly at Privacy Shield

  Police Scotland is investigating the implications of the end of Safe Harbour. Service providers must comply with UK law, regardless of where they are based

• March 03, 2016 03 Mar'16

  Ministry of Justice chases IT department whistleblower for tribunal costs

  The Ministry of Justice (MOJ) is claiming costs from a system analyst who brought an employment tribunal raising allegations of bullying at the Legal Aid Agency

• March 03, 2016 03 Mar'16

  World’s biggest banks complete joint blockchain trials

  Forty major global banks have jointly run tests of the use of blockchain in wholesale banking

• March 03, 2016 03 Mar'16

  MasterCard uses artificial intelligence to help UK sales team

  Financial services firm is deploying AI software created by one of the IT startups it supports in a global programme

• March 03, 2016 03 Mar'16

  Telecoms firms launch Stem mentoring scheme for girls

  BT joins Ericsson, O2 and Vodafone to create a mentoring scheme encouraging girls into science, technology, engineering and maths (Stem) careers

• March 03, 2016 03 Mar'16

  Why are big government IT projects still going wrong?

  The rural payments programme has again been in the spotlight over its failures, continuing the trend of government IT programmes being noted not for their success, but rather the opposite

• March 02, 2016 02 Mar'16

  GDS hindered delivery of rural payments programme, says PAC

  The rural payments programme was a “Whitehall fiasco” with too much focus on the digital front end, says the public accounts committee (PAC)

• March 01, 2016 01 Mar'16

  Councils should create a digital service standard, says Cabinet Office minister Matt Hancock

  Releasing a draft local government digital service standard, Cabinet Office minister Matt Hancock advised councils to embrace digital technology

• March 01, 2016 01 Mar'16

  Data sovereignty issues drive up cost of cloud for European CIOs

  Addressing data sovereignty concerns means European CIOs are forced to pay more for cloud services than their US counterparts

• February 29, 2016 29 Feb'16

  CIO interview: Anders Candell, Stora Enso

  CIO at Finnish pulp and paper manufacturer shares advice for shouldering a new CIO position and guiding the business towards innovative technology

• February 29, 2016 29 Feb'16

  Norfolk County Council on the hunt for ICT boss

  The council is looking for a head of ICT and information management to drive its transformation programme, with a potential salary of up to £115,000

• February 26, 2016 26 Feb'16

  Everywoman forum: the importance of authenticity, confidence and being memorable

  At the 2016 Everywoman in Technology forum, speakers taught women in IT how to stand out from the crowd, when authenticity matters and how to have confidence

• February 26, 2016 26 Feb'16

  We Are Colony: Tackling the death of traditional film and abundance of content

  Founder of content streaming platform We Are Colony explains why the film industry should be making the most of digital content to provide the best experience for modern consumers

• February 25, 2016 25 Feb'16

  Police forces failing to keep technology up to date, says chief inspector's report

  Police technology is “weak and aging”, says Her Majesty’s chief inspector of constabulary Thomas Windsor, calling on forces to improve their IT

• February 23, 2016 23 Feb'16

  Tech leaders back David Cameron's pro-EU campaign

  The CEOs of BT Group, Cisco, IBM and Vodafone put their names to the prime minister’s campaign to stay in Europe

• February 22, 2016 22 Feb'16

  Girls compete in Network Rail Stem careers event

  Almost 90 teenage girls visited the Network Rail offices to take part in the second round of the Stem careers event to win work experience

• February 22, 2016 22 Feb'16

  The Financial Times appoints Cait O’Riordan as CPIO

  The Financial Times hires Cait O’Riordan as its chief product and information officer, replacing former CIO Christina Scott

• February 22, 2016 22 Feb'16

  Northern local councils miss SME targets

  Local government organisations in the north of England are failing to support local IT SME companies with supply contracts

• February 19, 2016 19 Feb'16

  Single departmental plans affirm commitment to GaaP

  All government departments have set out their delivery plans for the next five years, showing commitment to government as a platform

• February 19, 2016 19 Feb'16

  Nokia expands professional services portfolio to help mobile operators embrace cloud

  Services designed to prepare operators’ datacentres for running business processes in the cloud, and allow them to scale up their network capacity

• February 19, 2016 19 Feb'16

  CIO interview: Robert Sjöström, Svenska Cellulosa Aktiebolaget (SCA)

  CIO of Swedish hygiene and forest products company tells Computer Weekly how digital technology is changing the firm from inside out and how he manages this transformation

• February 18, 2016 18 Feb'16

  Two-thirds of UK firms plan to take their IT estate all-in on cloud, research claims

  According to the Cloud Industry Forum's latest cloud adoption research, UK firms are steadily coming round to the charms of running their IT off-premise

• February 18, 2016 18 Feb'16

  Average tech salaries rose by 2% over the past year

  The average salary for a technology professional rose by 2% in 2015, according to a study by IT jobs website Dice

• February 18, 2016 18 Feb'16

  CIO interview: Nick Hopkinson, Devon Partnership NHS Trust

  NHS trust’s CIO aims to deliver digital technology that helps clinicians spend more time with patients

• February 17, 2016 17 Feb'16

  Gender and age are still defining factors of tech specialists

  The type of person working as a technology specialist stills skews towards older males, according to research

• February 17, 2016 17 Feb'16

  BBC Three moves online-only as broadcaster embraces digital audience

  The BBC channel aimed at younger viewers, BBC Three, broadcast its last night as a TV channel before moving to online-only viewing

• February 17, 2016 17 Feb'16

  HMRC shares details of IT transformation plans

  HM Revenue & Customs has published its IT strategy outlining how it plans to transform its IT estate by taking a platform approach, moving to virtual infrastructure and cloud-based services

• February 16, 2016 16 Feb'16

  Mobile apps could put an end to ‘hated’ staff appraisals

  Josh Bersin, founder of Bersin by Deloitte, reveals the top HR technology trends for 2016

• February 15, 2016 15 Feb'16

  Telstra is transforming Australian IT infrastructure

  Telco is transforming its IT operation to make better use of the cloud, data and application programming interfaces

• February 12, 2016 12 Feb'16

  Interview: Cabinet Office minister Matt Hancock on digital government

  The government’s minister for digital reform talks about creating a Digital Leadership Academy, learning valuable lessons, and his love for open data

• February 12, 2016 12 Feb'16

  GDS will help government departments to help themselves

  Government digital chief Stephen Foreshew-Cain says GDS will provide the tools and support for departments to build services, but “won’t build them all” for them

• February 11, 2016 11 Feb'16

  Interview: Till Wirth, product manager, Gov.uk Pay at GDS

  Agile development, cross-department collaboration and a true ‘startup culture’ are all benefits of working for the Government Digital Service, according to Gov.uk Pay product manager Till Wirth

• February 11, 2016 11 Feb'16

  CIOs must start planning for 5G today, says 451 Research

  A report from analysts at 451 Research urges businesses to start preparing their technology for 5G mobile networks ahead of deployment

• February 11, 2016 11 Feb'16

  Misgivings rise as EU-US agreement unravels under scrutiny

  Privacy Shield, the proposed replacement for Safe Harbour, looks increasingly like a PR exercise, rather than a genuine solution

• February 11, 2016 11 Feb'16

  CDOs lack organisational design experience, says Gartner

  Research firm identifies immaturity in the organisational design of the set-ups led by the new breed of chief data officer and offers a menu of four design options

• February 11, 2016 11 Feb'16

  CIO interview: Jassim Haji, director of IT, Gulf Air

  IT boss at Bahraini national carrier views mobility as a way to keep costs down and improve customer experience

• February 11, 2016 11 Feb'16

  CW500: Skills, changing roles and cloud among key trends for CIOs in 2016

  At Computer Weekly’s first CW500 meeting of 2016, CIOs gathered to discuss the role of the CIO, business change, cloud uptake and skills

• February 10, 2016 10 Feb'16

  Insurance giant RSA announces another outsourcing deal

  Insurance company RSA has penned its second major outsourcing contract in a week as it extends a BPO contract with Accenture

• February 10, 2016 10 Feb'16

  Marks & Spencer appoints new chief digital officer

  Marcus East leaves role as head of e-commerce at Apple to become CDO at retail chain

• February 10, 2016 10 Feb'16

  A quarter of SME IT managers are women

  Managed services provider Altodigital studied SMEs and found high esteem for IT; and a quarter of their IT managers are women

• February 10, 2016 10 Feb'16

  AstraZeneca IT insourcing exceeds expectation

  The man heading up AstraZeneca’s project to insource its IT updates Computer Weekly on progress and explains the early benefits being reaped

• February 10, 2016 10 Feb'16

  Finnish construction company YIT opens a virtual IT test lab

  Finnish construction company YIT has opened a lab to allow its staff test out their digital ideas

• February 09, 2016 09 Feb'16

  Invest in people or risk ‘digital culture shock’, says Accenture

  Marc Carrel-Billiard, Accenture’s global director of technology R&D, tells Computer Weekly that companies must invest in people if they want to benefit from innovative technology

• February 09, 2016 09 Feb'16

  Apps for Good launch 2016 – the apps from the minds of young entrepreneurs

  The 2015-2016 cohort of mobile applications built by young people to tackle real-world problems has now been released for download

• February 09, 2016 09 Feb'16

  Flexible working good for profit, productivity and reputation, says Vodafone

  A report conducted for mobile operator Vodafone indicates the scale of acceptance of flexible and mobile working practices

• February 08, 2016 08 Feb'16

  EC awards first cloud contracts to Accenture, Atos, BT and IBM

  The European Commission has revealed details of the suppliers that have secured a place on the three Lots making up its Cloud I framework

• February 08, 2016 08 Feb'16

  IT companies need technical workers with soft skills

  IT firms are in need of candidates with interpersonal skills, as well as specific technical focuses

• February 08, 2016 08 Feb'16

  NHS technology review launched

  US professor Robert Wachter’s review of the NHS’s digital future will have a particular focus on clinical engagement in IT implementations

• February 08, 2016 08 Feb'16

  Post Office faces group litigation over Horizon IT as subpostmasters fund class action

  Subpostmasters who claim to have been wrongly convicted of fraud take the Post Office to court after getting the funds for a group action

• February 08, 2016 08 Feb'16

  CIO interview: Johan Kestens, ING Belgium

  ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector

• February 05, 2016 05 Feb'16

  HSCIC chair Kingsley Manning to leave in May

  Chair of the Health and Social Care Information Centre Kingsley Manning plans to leave his job, making it the second high-profile NHS IT departure in the past few months

• February 04, 2016 04 Feb'16

  Andy Beale takes over as government’s deputy CTO

  Government Digital Service appoints new deputy chief technology officer following Magnus Falk’s departure last year

• February 02, 2016 02 Feb'16

  CIO interview: James Findlay, HS2

  The man in charge of the tech behind the UK’s new high-speed railway talks about infrastructure, open data and working with SMEs

• February 02, 2016 02 Feb'16

  Women should worry less about not having tech background when going into Stem

  Panellists at Tomorrow’s Tech Leaders Today conference claim women don’t need a technical background to build a career in the technology industry

• February 01, 2016 01 Feb'16

  Winners announced for UK Games Fund as government ramps up creative industries

  The Department of Culture Media and Sport has announced the winners of the first round of its UK Games Fund designed to promote growth in UK creative industries

• January 29, 2016 29 Jan'16

  MPs call for guarantee of no rural payments IT fiasco this year

  MPs have criticised the rural payments digital service and want assurances that there will be no return this year to paper forms when farmers claim their EU subsidies

• January 28, 2016 28 Jan'16

  Shropshire Community Health NHS Trust goes for Servelec RiO EPR

  Shropshire Community Health NHS Trust has finally chosen an electronic patient record system – 18 months after first going out to tender

• January 27, 2016 27 Jan'16

  Online and mobile help Australian retailer JAX boost business

  Australian tyre retailer JAX is transforming its business through online and mobile channels.

• January 27, 2016 27 Jan'16

  CIO interview: Jo De Vliegher, Hydro

  The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time

• January 27, 2016 27 Jan'16

  Gartner advises CDOs on how to overcome resistance from IT

  Gartner estimates that 90% of large organisations globally will have chief data officers by 2019. It advises a canny political game

• January 26, 2016 26 Jan'16

  Cabinet Office looks for temporary staff sourcing replacement worth up to £5bn

  The Cabinet Office has begun looking for a replacement for its controversial contract for sourcing temporary staff in government

• January 26, 2016 26 Jan'16

  Aberdeen City Council embarks on shared services push with help from Brightsolid

  Local authority claims datacentre migration project should pave way for further shared service initiatives and wider cloud use

• January 25, 2016 25 Jan'16

  Alstom outsources IT transformation to HCL Technologies

  Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project

• January 22, 2016 22 Jan'16

  NRF Big Show 2016: Disney - It’s not just our customers who are changing, it’s our workforce

  Disney retail executive vice-president says that the firm had to re-think its in-store training programmes for a digitally enabled millennial workforce

• January 20, 2016 20 Jan'16

  NHS 24 admits ‘systematic failure’ of £117m IT project

  NHS 24 has admitted that a “systematic failure around project governance” was the cause of its major IT transformation project disaster

• January 20, 2016 20 Jan'16

  CIO interview: Janne Aalto, Finnish telco DNA

  When Finnish telco DNA wanted to transform its business, it made startup consultant Janne Aalto its CIO to lead the move to lean and agile

• January 19, 2016 19 Jan'16

  NRF 2016: Consumer empowerment no fad, says M&S

  Retailers treating consumer empowerment as a passing fad rather than a paradigm shift have got it wrong, says Marks & Spencer CMO

• January 19, 2016 19 Jan'16

  Offshoring IT services: Beyond the usual suspects

  India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world

• January 19, 2016 19 Jan'16

  BT brings 1,000 customer service jobs back to UK

  BT is to create 1,000 jobs as part of its commitment to answer the majority of its consumer-facing service calls in the UK