News

Managing IT and business issues

June 26, 2017 26 Jun'17
Santander launches video mortgage application service

Spanish bank to roll out video technology for mortgage services at 63 branches in the UK following a successful trial
June 23, 2017 23 Jun'17
Housing developer rolls out HCM to pave way for stock market listing

Bonava, which provides affordable and sustainable housing in Northern and Eastern Europe, rolled out HR technology in record time to meet a deadline to list on the Stockholm Stock Exchange
June 22, 2017 22 Jun'17
IT glitch brings rail ticket machines down in the UK

A failure related to a single software and systems supplier meant thousands of commuters in the UK were unable to buy tickets
June 22, 2017 22 Jun'17
Insurance industry transformation will mirror travel sector through insurtech

Insurtech is gaining momentum, and companies in the sector of all sizes and ages can learn from startups

June 21, 2017 21 Jun'17
Telstra cuts workforce amid market pressures

Australia’s incumbent telco will cull 1,400 employees in the next six months, with the bulk of the job losses in New South Wales and Victoria
June 21, 2017 21 Jun'17
The human apprentices behind robotic automation

IT apprentices are helping large businesses transform their back-office processes through software robots
June 21, 2017 21 Jun'17
Pirated software used to spread malware in APAC

A regional study by a Singapore university has found that counterfeit software distributed through discs and file-sharing networks is plagued by malware
June 20, 2017 20 Jun'17
Nordic CIO interview: René Engman, Viking Line

Viking Line CIO tells Computer Weekly about his strategy for meeting the upcoming EU General Data Protection Regulation
June 19, 2017 19 Jun'17
Hovis boosts job applications after HR tech roll-out

Baker and flour miller expects a quick payback from HR technology project
June 19, 2017 19 Jun'17
Australia’s blockchain adoption at tipping point

Although blockchain is no silver bullet, experts say Australian organisations should embrace and invest in the technology

June 15, 2017 15 Jun'17
As EU mobile roaming charges end, industry frets over impact

As consumers celebrate the end of mobile roaming charges across the EU, the industry is facing up to the challenges of implementing the new rules
June 15, 2017 15 Jun'17
Majority of Brits would use artificial intelligence, survey finds

The level of trust for using artificial intelligence for customer services has increased among British people, although they may have little choice as businesses flock towards the technology
June 14, 2017 14 Jun'17
Cloud service maturity up in the Nordics

Nordic businesses are increasing their use of the cloud, but more work is needed to make investments support business strategies
June 14, 2017 14 Jun'17
HR technology essential to cutting-edge customer service, say big businesses

If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why
June 14, 2017 14 Jun'17
Lufthansa Systems ‘crowdfunds’ BI to mine flight data

Open source business intelligence tool enables airline to gain new insights from a decade’s worth of ticket sales
June 13, 2017 13 Jun'17
Dubai to replace passport control with biometric border check

System developed by UK startup which creates a digital passport for each individual will be used at Dubai’s main airport
June 13, 2017 13 Jun'17
Nordic CIO interview: Juha Penttilä, Valio

CIO at Finnish dairy company is trying to make its IT department proactive rather than just fixing problems
June 12, 2017 12 Jun'17
London Tech Week: Brexit won’t harm London tech sector, says city’s mayor

London mayor Sadiq Khan opens London Tech Week and says Brexit will not hold back the city's growing tech sector
June 09, 2017 09 Jun'17
Patent group prepares for tough data protection laws by moving HR to the cloud

CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation
June 08, 2017 08 Jun'17
Watchdog fails to audit intelligence agencies’ sharing of surveillance data with industry

New privacy concerns raised after intelligence watchdog confirms it has never audited or inspected the way intelligence services share sensitive surveillance databases with industry partners
June 07, 2017 07 Jun'17
Nominations open: Most influential women in UK technology 2017

Computer Weekly’s 2017 awards for the most influential women in UK technology are now open for nominations
June 07, 2017 07 Jun'17
Challenger bank technology arm hires former ABN Amro IT executive as CIO

Bank and banking technology supplier Fidor hires an experienced banking CIO to support its international expansion
June 07, 2017 07 Jun'17
DevOps success relies on supportive and communicative senior leaders, research shows

The 2017 State of DevOps Report highlights why supportive, communicative and visionary senior leadership is a must for agile software development to succeed
June 07, 2017 07 Jun'17
Malaysia’s Cyberjaya to get smart city boost

Tipped as Malaysia's Silicon Valley, the Cyberjaya township will pilot a slew of smart city projects, including e-payments and mobile bus ticketing
June 06, 2017 06 Jun'17
Lloyds bank staff will move to IBM in outsourcing deal

About 1,500 IT staff at Lloyds Banking Group will join IBM as part of an IT infrastructure outsourcing agreement
June 06, 2017 06 Jun'17
Tieto and Verisec to develop eID for Sweden’s public sector services

Suppliers are reacting to the rapid adoption of digital government in Sweden with electronic ID technology that will replace passwords
June 06, 2017 06 Jun'17
Digital economy to contribute 7% of Australia’s GDP

Besides improving living standards, digital technologies could also lead to a resurgence of manufacturing in Australia
June 05, 2017 05 Jun'17
GE digital facility in Paris introduces its first set of startups to customers

The first five software developers to graduate in GE's Foundry are now in front of the company’s customers
June 05, 2017 05 Jun'17
Singtel, DBS beef up SME support programme

The 99% SME initiative will provide small companies with a new online marketplace and an app to optimise digital advertising spending
June 05, 2017 05 Jun'17
Middle East CIO interview: Bob Mulumudi, RAK Ceramics

Bob Mulumudi faces the most complex task in his long career – bringing together 15,000 staff and globally disparate IT systems in the world’s biggest ceramics company
May 31, 2017 31 May'17
Hundreds of sub-postmasters have applied to join IT-related legal action since March

The number of sub-postmasters who claim to have suffered as a result of a faulty Post Office IT system has reached 1,300
May 31, 2017 31 May'17
Norwegian bakery chain gets the taste of mobile reporting

Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies
May 31, 2017 31 May'17
Volvo partners Google to develop Android for cars

Car manufacturer and web giant are jointly developing an Android-based in-car infotainment system
May 26, 2017 26 May'17
Swedish government agencies join IT spending benchmarking service

Government agencies in Sweden are using a tool by Apptio to help them gain a better understanding of IT costs
May 26, 2017 26 May'17
Estonian e-Residency programme partners Finnish tech startup

Government’s partnership with fintech firm Holvi aims to provide online business banking services to entrepreneurs who take up eResidency
May 25, 2017 25 May'17
Old foes, new friends: Nordic banks and startups increase collaboration

Banks and startups in the Nordic region are working together to develop new ideas in financial technology
May 24, 2017 24 May'17
Digital-only business bank gets regulatory approval

The latest challenger bank gets its regulatory approval and puts modern technology at the core of its offering
May 23, 2017 23 May'17
Three-quarters of internet of things projects are at risk of failure

At Cisco’s IoT World Forum in London, the network supplier releases statistics suggesting that most IoT projects are at risk of, or doomed to, failure
May 22, 2017 22 May'17
Dutch railway uses IoT to reduce people jams

Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams
May 22, 2017 22 May'17
Middle East largely unscathed after WannaCry cyber attack

The impact of WannaCry on the Middle East was reduced due to the attack falling on a weekend, but it is a stark warning
May 22, 2017 22 May'17
Processing system glitch hits airports across Australia

Flights delayed by outage in the passenger processing system that clears travellers for international travel
May 22, 2017 22 May'17
Denmark's Spar Nord bank in app dispute with Apple

Danish bank Spar Nord considers legal dispute with Apple over the supplier’s rejection of mobile app
May 22, 2017 22 May'17
APAC accounted for 10% of global WannaCry infections

While damage caused by the ransomware attack in the region is subdued for now, its emergence has brought the issue of software patching to the fore
May 21, 2017 21 May'17
Australian government ICT spending under fire

The opposition Labor party has called for a review of the government’s higher ICT spending and digital transformation programme
May 18, 2017 18 May'17
Half of CIOs have no Brexit plan because of uncertainty

Uncertainty caused by the UK leaving the EU has caused a pause in activity for half of CIOs, while the others are accelerating their digital transformation
May 17, 2017 17 May'17
CIO interview: Ibrahim Gokcen, Maersk

The first chief digital officer at Danish shipping giant Maersk tells Computer Weekly how he is taking on the digital challenge
May 16, 2017 16 May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
May 16, 2017 16 May'17
UK government sees collaboration as key to cyber security success

The UK government believes collaboration between the public and private sectors is critical to success in cyber security
May 16, 2017 16 May'17
Financial services CISOs prioritise GDPR – but their service providers might not have

Survey shows 52% of CISOs working in the finance sector have made compliance with the EU’s General Data Protection Regulation an investment priority
May 15, 2017 15 May'17
Airport group uses cloud-based software to support insourcing

Manchester Airport Group is using cloud-based ITSM software to support its in-house service
May 15, 2017 15 May'17
MPs and peers urged not to use personal email as WannaCry spreads

MPs and peers have been warned not to use personal emails on parliamentary Windows computers in the wake of WannaCry ransomware outbreak
May 15, 2017 15 May'17
Nordea moves staff to Stockholm Fintech Hub

Nordic bank is shifting some of its workforce closer to fintech activity in the Swedish capital
May 12, 2017 12 May'17
Why smart cities need to become smarter about technology

Cities are experimenting with smarter ways to use technologies to improve the life of citizens, but their projects are fragmented. Is there a better approach?
May 11, 2017 11 May'17
New York Philharmonic puts Toscanini archive online for worldwide audience

The New York Philharmonic is digitally archiving millions of documents and making them available online
May 11, 2017 11 May'17
BT to cut 4,000 jobs in digital transformation plan

BT is to cut 4,000 jobs as it tries to realign Global Services business for a digital world and recover from a massive corruption scandal
May 11, 2017 11 May'17
London will lose its European tech leadership status because of Brexit

London is at risk of being usurped as the tech capital of Europe because of the UK's impending withdrawal from the benefits of EU membership
May 11, 2017 11 May'17
CIO interview: Bernie Burdett, head of IT, Dogs Trust

The animal charity is revamping its IT to provide better customer service, protect itself from cyber attacks and ensure GDPR compliance
May 10, 2017 10 May'17
Trump’s ‘hire American’ rhetoric is stalling global IT services sector

The IT services sector is facing an important period as political decisions impact their business models
May 10, 2017 10 May'17
Nordic region competes for datacentre dominance

The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows
May 10, 2017 10 May'17
RBS cuts hundreds of UK IT jobs

The Royal Bank of Scotland is cutting hundreds of tech jobs as it prepares for life as a smaller organisation
May 09, 2017 09 May'17
Blockchain gains momentum in the Middle East

Blockchain is gathering pace in the Middle East, with the United Arab Emirates leading the way
May 09, 2017 09 May'17
Highly skilled professionals at risk of being replaced by computers

Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner
May 09, 2017 09 May'17
Large UK businesses increasingly want CEOs to have IT background

More large businesses in the UK want a CEO that has a good understanding of IT
May 09, 2017 09 May'17
Brexit yet to dampen fintech recruitment in London

Fintechs are still recruiting in London as large banks start to make plans to move staff to EU countries
May 08, 2017 08 May'17
There are Dutch lessons in breach notification as GDPR approaches

The Netherlands is a pioneer when it comes to legislating around data protection, so GDPR might not be as much of a shock as in other countries.
May 04, 2017 04 May'17
Sewer maintenance company uses virtual reality for training

Thames Water contractor is recreating working conditions in a sewer to train future employees
May 04, 2017 04 May'17
Metropolitan Police to hit massive IT overspend

The Metropolitan Police Service is set to massively overspend on IT as it attempts to improve digital policing
May 03, 2017 03 May'17
SAP focuses on training young Arab graduates in Middle East

SAP has a raft of initiatives planned in the Middle East which includes a strategy to equip young people and entrepreneurs with the IT skills required as the region transforms.
May 03, 2017 03 May'17
Barclays Bank opens startup hub in London

Bank aims to support fintech firms in their early stages
May 03, 2017 03 May'17
Mayor of London seeks chief digital officer

Capital’s first-ever chief digital officer will oversee the digital transformation of public services across London
May 02, 2017 02 May'17
UAE’s Habitat School Ajman upgrades wireless network

School upgrades Wi-Fi network to cope with the increasing amount of academic activity that is conducted online
May 02, 2017 02 May'17
Building, recruiting and retaining digital talent for an automated tech-driven future

More than 75% of non-technical workers would consider a technology career, but are they the answer to the skills gap and how can organisations recruit and keep them?
May 02, 2017 02 May'17
Indian IT services giant to increase US workforce

Infosys has committed to create 10,000 new jobs in the US as president Trump ratchets up pressure on businesses to hire Americans
April 28, 2017 28 Apr'17
Office workers don’t appreciate the complexities facing IT staff

IT staff feel under-appreciated because office workers don't understand what they do, study shows
April 28, 2017 28 Apr'17
Debenhams appoints ex-Direct Line CIO as tech and supply chain director

Angela Morrison, the ex-CIO of Direct Line Group, has been appointed technology and supply chain director for department store retailer Debenhams
April 27, 2017 27 Apr'17
Case Study: How Swedish retailer Stayhard boosted sales online

Swedish retailer adopts cloud-based software to turn customer browsing into sales
April 27, 2017 27 Apr'17
Case study: Specsavers furthers digital transformation with single customer view

UK retailer Specsavers has been in the process of digital transformation for several years, and has now partnered with Fujitsu to eliminate disparate systems and create a single customer view
April 26, 2017 26 Apr'17
Cloud-based IT services spending tops €1bn in Emea in first quarter

Demand for cloud-based IT services continues to grow in Europe, the Middle East and Africa, with spending exceeding €1bn in the first quarter of 2017
April 26, 2017 26 Apr'17
Infor to buy cloud BI company Birst

Infor is buying cloud analytics firm Birst in a move to bolster its cloud-first ERP orientation
April 26, 2017 26 Apr'17
Over half of Singapore organisations not prepared for GDPR

A Veritas study has found that 56% of organisations in the city-state fear they will be unable to comply with the EU’s upcoming data protection regulation
April 25, 2017 25 Apr'17
City University London launches undergraduate data science course after postgraduate success

Following the success of its postgraduate data science course, London university launches undergraduate programme
April 24, 2017 24 Apr'17
Gulf Air refreshes storage and server farm hardware with Dell EMC

Airline completes major project to revamp its storage infrastructure with Dell EMC technologies
April 21, 2017 21 Apr'17
Lack of risk taking could threaten British tech, says Level39’s head

Failing to take risks in the current climate of rapid change could act as a barrier for growth for British tech and businesses, according to head of Level39
April 21, 2017 21 Apr'17
ASEAN enterprises facing mobility roadblocks

An IDC survey commissioned by Red Hat reveals organisations in the ASEAN region lack mobile-specific skills and tend to approach mobility projects in an ad-hoc manner
April 20, 2017 20 Apr'17
How to ensure tech staff gain ‘essential soft skills’

Nottingham Trent University’s infrastructure services manager explains how she has made sure her technology team have the essential soft skills they need to support users
April 20, 2017 20 Apr'17
Banks suffer average of 85 attempted serious cyber attacks a year, and one-third are successful

Banks face daily cyber attacks, many of which succeed in stealing data, research finds
April 20, 2017 20 Apr'17
Australia to abolish visa for skilled workers

The Australian government will replace the 457 visa programme with temporary skills visas to stem the loss of jobs that could go to Australians
April 19, 2017 19 Apr'17
Trump’s clampdown on use of immigrant IT workers may have little impact

US president's latest executive order aims to reduce the number of immigrant IT workers in the country
April 19, 2017 19 Apr'17
How Dutch university quickly connected thousands of students to new learning management system

Dutch university TU Delft is replacing its legacy learning management system after 17 years
April 19, 2017 19 Apr'17
How Oracle tackles licensing discrepancies

The recent publication of court filings from a licence dispute case shows a catalogue of 'damaging' techniques the supplier used following an audit
April 19, 2017 19 Apr'17
Robotic automation takes off in the Nordics

Software robots are rapidly automating traditionally manual tasks at enterprises across the Nordic region
April 18, 2017 18 Apr'17
How to attract more women into the Gulf tech sector

Organisations in the Middle East need to increase the number of women in their IT workforces
April 12, 2017 12 Apr'17
Chatbots, Fitbits and AI: IT suppliers identify the top trends in HR technology

Businesses are using Fitbits, artificial intelligence and chatbots to improve working life as competition increases to recruit talented ‘millennials’
April 11, 2017 11 Apr'17
House of Fraser drops Oracle support to invest in multi-channel retail

IT departments need to cut costs to reinvest in new projects. House of Fraser has a multi-channel strategy and Oracle support wasn’t strategic
April 07, 2017 07 Apr'17
Most UK companies not prepared for service provider failures

UK businesses are ill-prepared for the impact on their business resulting from the failure of an IT of business process supplier
April 07, 2017 07 Apr'17
Cyber security fears are a barrier to fintech innovation

Survey shows most large financial services firms believe better visibility of cyber security controls within fintechs would improve prospects of partnering with them
April 06, 2017 06 Apr'17
IR35 reforms: Stakeholders warn of risk to public sector IT projects as contractors walk

With the IR35 reforms coming into force today, 6 April, contracting stakeholders warn of the widespread threat the changes pose to the delivery of public sector IT projects
April 06, 2017 06 Apr'17
Interview: F-Secure’s Mikko Hyppönen on the Nordics, Russia and the internet of insecure things

Computer Weekly sat down with Finnish cyber security expert Mikko Hyppönen to talk about security in the Nordics, Russia and the trouble with connected devices
April 05, 2017 05 Apr'17
Middle East enterprises urged to embrace governance, risk and compliance

The enforcement of corporate governance issues is still variable throughout the Middle East and making a strong business case for investment in GRC can be a challenge.
April 05, 2017 05 Apr'17
Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend