News

Managing IT and business issues

• December 03, 2015 03 Dec'15

  Workday ringfences support in Europe after Safe Harbour ruled unsafe

  US cloud HR and financial services provider reponds to Safe Harbour failure by ringfencing European data

• December 01, 2015 01 Dec'15

  CIO interview: Jesper Riis, DSV

  IT plays a business-critical role at Danish logistics and transportation company DSV. CIO Jesper Riis tells Computer Weekly about his current challenges

• December 01, 2015 01 Dec'15

  Rural payments problems led to 40% increase in costs, says NAO report

  Inappropriate behaviour and too much focus on IT procurement led to rural payments programme costs spiralling to 40% over budget, says National Audit Office report

• November 30, 2015 30 Nov'15

  What type of CIO do you want to be?

  There are three types of CIO, a major global research study has revealed. Which type would you like to be – trusted operator, change instigator or business co-creator?

• November 30, 2015 30 Nov'15

  CIOs aim for CEO role as technology transforms businesses

  Computer Weekly reveals exclusive research from Deloitte on the changing role of the CIO

• November 27, 2015 27 Nov'15

  CIO interview: Abhilash Chacko, head of IT commercial, Gatwick Airport

  Airport’s head of IT commercial seeks to abandon old ways of thinking and collaborate with airlines to use technology to improve the passenger experience

• November 27, 2015 27 Nov'15

  How to avoid an innovation credibility crash

  Among the innovation challenges a head of IT will face is how to introduce a digital initiative without losing face

• November 27, 2015 27 Nov'15

  Case study: Tideway uses private cloud to manage London ‘super sewer’ infrastructure

  Infrastructure services director explains why Tideway has opted for a managed, private cloud setup to support sewer project

• November 27, 2015 27 Nov'15

  Monster launches Tech Talent Charter for IT industry diversity guidelines

  Recruitment firm Monster has launched a Tech Talent Charter to provide the IT industry with guidelines for diverse hiring

• November 27, 2015 27 Nov'15

  TUI develops apps to keep in touch with holidaymakers all year

  Travel group plans to create mobile apps for holidaymakers to ask questions, book excursions and potentially plan their next trip

• November 26, 2015 26 Nov'15

  How to offset Oracle costs when preparing a move to the cloud

  Savvy IT departments can mix and match support contracts as they negotiate with Oracle on a Fusion upgrade

• November 25, 2015 25 Nov'15

  How the CIO can get on message

  Microsoft talks of a beautiful experience. Rackspace says it's fanatical about support. Marketing fluff? Or is there a lesson for CIOs?

• November 25, 2015 25 Nov'15

  Prince’s Trust uses Oracle for digital transformation

  Youth charity launches new website, customer relationship management system and reporting system

• November 24, 2015 24 Nov'15

  G-Cloud suppliers hit out at government IT pricing deal with Huddle

  Whitehall procurement chiefs respond to claims preferential pricing deal with Huddle goes against G-Cloud ethos

• November 24, 2015 24 Nov'15

  TechTalent Charter: Better data will help the women in IT cause

  Recruitment agency Monster is launching a TechTalent Charter to encourage diversity in the IT industry through widespread adoption of best practice

• November 24, 2015 24 Nov'15

  Interview: Rackspace CTO John Engates on why hybrid cloud matters

  As businesses opt for a combination of public and private cloud applications, chief technology officer John Engates says Rackspace's aim is to remove complexity and make it easier for customers to deploy cloud technology

• November 20, 2015 20 Nov'15

  CIO interview: Lone Bundgaard, Coloplast

  IT development head at Danish medical products and services company plays core role in major change to how the company engages with its customers

• November 19, 2015 19 Nov'15

  London Fire Brigade goes live with GPS 999 call system

  After a year of delays, the London Fire Brigade (LFB) goes live with a mobilisation system from Capita – which uses GPS tracking for quicker response times

• November 19, 2015 19 Nov'15

  Fujitsu UK CEO calls for more Stem on TV

  Fujitsu’s UK and Ireland CEO Regina Moran argues for promoting science, technology, engineering and maths (Stem) subjects and careers in the mainstream media

• November 18, 2015 18 Nov'15

  Government and industry must tackle cyber security in partnership, says Vaizey

  Digital economy minister Ed Vaizey encourages UK businesses to get to grips with cyber security

• November 17, 2015 17 Nov'15

  Fujitsu announces MetaArc cloud platform, acquires UShareSoft

  At Fujitsu Forum 2015 in Germany, Fujitsu announces a cloud platform called MetaArc and acquires French software business UShareSoft

• November 17, 2015 17 Nov'15

  Michael Dell confirms there will be no EMC sell-off

  In spite of product overlaps and VMware’s partnerships with rivals, Dell will be keeping EMC intact

• November 16, 2015 16 Nov'15

  More than 10% of IT workers are employed in male-dominated environments

  More than 10% of technology professionals say they work in a male-dominated environment, according to a survey by Harvey Nash

• November 16, 2015 16 Nov'15

  Ad agency that rejected cloud boosts Cleversafe object storage

  Ad content agency Hogarth rejected cloud storage as too expensive and unreliable, opting for in-house object storage from Cleversafe with nearly 5PB

• November 12, 2015 12 Nov'15

  London Stock Exchange appoints CIO

  The London Stock Exchange appoints Chris Corrado as its technology chief as the previous incumbent, Antoine Shagoury, returns to the US

• November 11, 2015 11 Nov'15

  Placing unemployed women in the IT industry could solve skills gap, says Martha Lane Fox

  Speaking at the Microsoft Future Decoded event in London, Martha Lane Fox said giving unemployed women digital skills and IT jobs could solve the skills gap

• November 10, 2015 10 Nov'15

  Microsoft UK datacentre plans win backing of government CTO Liam Maxwell

  Government CTO Liam Maxwell speaks out about the role Whitehall's played in convincing Microsoft and others to open UK datacentres

• November 06, 2015 06 Nov'15

  BP forced to cut IT staff by around 30% as oil price drop takes its toll

  The sustained drop in oil prices has led BP to “simplify” its business, including a reduction in its IT teams

• November 06, 2015 06 Nov'15

  Malaysia Budget 2016 favours ICT for citizens but offers less for enterprise ICT

  Although broadly welcomed, the latest Malaysian budget is better news for citizens using IT than for businesses

• November 05, 2015 05 Nov'15

  Communication Workers Union warns subpostmasters of flaw in Post Office Horizon accounting system

  The union that represents Post Office subpostmasters has warned of a problem with the Horizon accounting system at the centre of a long-running dispute

• November 05, 2015 05 Nov'15

  PAC calls on HMRC to improve digital and customer service

  HM Revenue & Customs (HMRC) is “still failing UK tax payers” and needs to properly manage IT systems, says the Public Accounts Committee (PAC)

• November 04, 2015 04 Nov'15

  IBM acquires software broker Gravitant to bolster hybrid cloud play

  IBM is continuing to build out its hybrid cloud proposition by splashing the cash on US-based IT services broker Gravitant

• November 02, 2015 02 Nov'15

  Hunt announces NHS technology review

  Jeremy Hunt has enlisted a US professor to review the digital future of the NHS to keep it from falling into “elephant traps”

• November 02, 2015 02 Nov'15

  A tale of two HPs: Hewlett-Packard splits into two digital businesses

  The two Hewlett-Packard (HP) businesses are both digitally aligned. HP Enterprise is pushing hybrid clouds; HP Inc is taking the road to 3D printing

• November 02, 2015 02 Nov'15

  CIO interview: Torben Høeg Bonde, Vestas

  The CIO at Danish wind turbine company Vestas is playing a key role in turning the company into a software supplier

• October 30, 2015 30 Oct'15

  Alcatel-Lucent transformation cuts HR costs by 30% with cloud platform

  Alcatel-Lucent expects to have its cloud human resources (HR) platform used in 62 countries by the end of the year, replacing aging on-premise HR IT systems

• October 29, 2015 29 Oct'15

  Met Office's new supercomputer to deliver £2bn of socio-economic benefits

  The Met Office aims to realise a range of socio-economic benefits to UK industries thanks to improved forecasting with its new Cray supercomputer

• October 29, 2015 29 Oct'15

  Fitness club goes digital to recruit new staff quickly

  Equinox turns to digital technology from SmartRecruiters to speed up hiring employees

• October 29, 2015 29 Oct'15

  Students who don’t pick Stem are “cutting themselves off”

  Students who drop Stem subjects are cutting themselves off from a future tech career and widening the skills gap

• October 29, 2015 29 Oct'15

  CIO interview: Mette Jæpelt, Egmont Group

  Egmont CIO Mette Jæpelt is a supplier and colleague to the company's business groups, which makes her current role different from any other in her 35-year career

• October 29, 2015 29 Oct'15

  Tech will turn HR into a ‘productivity department’

  HR technologies are moving away from managing staff in favour of helping them become more productive

• October 28, 2015 28 Oct'15

  British American Tobacco saves £1.4m after automating candidate selection

  British American Tobacco uses custom profiling software to cut the number of applications managers have to screen by half, as part of a major re-organisation of its recruitment processes

• October 28, 2015 28 Oct'15

  Government will tackle barriers to sharing and linking data, says Cabinet Office minister Hancock

  Cabinet Office minister Matt Hancock highlights transparency, open data and disruptive technology as key to delivering better public services for less expenditure

• October 28, 2015 28 Oct'15

  Case study: Dutch firm Fugro moves to the cloud

  Geodata company Fugro is moving its IT infrastructure to the cloud in a project led by CIO Gerko Baarslag

• October 27, 2015 27 Oct'15

  Why IT is making companies less productive

  Research finds that although organisations are introducing innovative technology they are failing to match this with innovation across the rest of the business

• October 27, 2015 27 Oct'15

  Technology investment threatened by innovation inertia

  IT leaders think their businesses are unable to adapt to industry changes and cannot make fully informed decisions due to lack of data, according to a survey by Hitachi Data Systems

• October 27, 2015 27 Oct'15

  Women in tech should take their career into their own hands, say everywoman speakers

  Women in technology should be taking more responsibility for advancing their career, advised speakers at the 2015 everywoman in Technology Leadership Academy

• October 26, 2015 26 Oct'15

  Adur and Worthing councils take low-code approach to digital

  Adur and Worthing councils are moving away from legacy systems operating in silos to a low-code local government as a platform

• October 26, 2015 26 Oct'15

  Yakult uses data analytics to boost growth in the Netherlands by 20%

  Probiotics maker Yakult is using analytics and data visualisation tools to boost its sales in the Netherlands

• October 23, 2015 23 Oct'15

  CIO interview: Christina Scott, CIO, Financial Times

  As a leading global media firm, the FT is at the forefront of digital change – not to mention a new owner that means bringing IT back from its former parent

• October 23, 2015 23 Oct'15

  German rail and transport group turns to virtual reality in war for talent

  Deutsche Bahn claims to be the first company in Germany to use virtual reality as a recruitment tool

• October 22, 2015 22 Oct'15

  Speech technology matures but mainstream adoption is elusive

  Apple, Google and Microsoft have given people a way to talk to devices but, although the technology is available, widescale adoption is still not guaranteed

• October 22, 2015 22 Oct'15

  Future GDS plans to be announced before Christmas 2015

  The Government Digital Service (GDS) will publish further plans on the future of digital government by Christmas 2015

• October 22, 2015 22 Oct'15

  Bain & Company to help HMRC move away from Aspire contract

  HMRC has awarded its transformation partner contract to Bain & Company to help the department transition away from the Aspire outsourcing deal

• October 22, 2015 22 Oct'15

  Kent signs £23m digital services contract with Agilisys

  Agilisys to manage Kent County Council's digital services and customer contact in a six-year contract

• October 20, 2015 20 Oct'15

  CIOs collaborate on managing the business of IT

  A reference architecture from The Open Group aims to target infighting among suppliers to deliver interoperable IT

• October 20, 2015 20 Oct'15

  CIO interview: Steve Watt, University of St Andrews

  CIOs at universities have very demanding clients in the form of tech-savvy students, but this is only part of the story, explains University of St Andrews CIO Steve Watts

• October 20, 2015 20 Oct'15

  Google offers free cloud apps to encourage Office 365 users to ditch Microsoft

  Google ups ante in ongoing war to dethrone Microsoft as the enterprise's preferred provider of cloud-based productivity tools

• October 20, 2015 20 Oct'15

  Philips uses AWS and IoT to deliver healthcare in the home

  Philips plans to make it easier for patients to self-monitor their health using Amazon web services (AWS) cloud and the internet of things (IoT) technologies

• October 19, 2015 19 Oct'15

  HMRC VAT rules cut cloud costs by 20% for NHS and government departments

  An HMRC ruling on reclaiming tax on cloud services could drive up the use of off-premise technologies in the public sector

• October 19, 2015 19 Oct'15

  Opera chooses Workday over Oracle as it moves HR to cloud

  Browser company Opera opts for slick internal IT as it competes with Apple and Google for skilled technologists

• October 16, 2015 16 Oct'15

  ServiceNow powers Royal Mail multi-sourcing

  As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers

• October 16, 2015 16 Oct'15

  Unrealistic expectations about IT outages put pressure on IT teams

  IT leaders think senior management have unrealistic expectations of IT downtime, according to a report from Databarracks

• October 15, 2015 15 Oct'15

  CEOs want CIOs to stop using jargon and focus on business needs

  Chief executives want CIOs to stop using 'tech speak' and improve collaborative working, according to a report from not-for-profit organisation Eduserv

• October 15, 2015 15 Oct'15

  Technologies to consider when renewing an IT services contract

  Technology changes quickly, so organisations should ensure flexibility is built into IT services contracts to avoid missing out on the benefits of the latest advances

• October 14, 2015 14 Oct'15

  NHS 24 IT system runs two years behind and £41m over budget

  A two-year delay and 55% increase in costs for the IT system of NHS 24 compromises its chances of meeting financial targets, according to an Audit Scotland report

• October 13, 2015 13 Oct'15

  TfL appoints 12 companies for IT systems framework

  Capita, CSC, Atos and CGI are among the firms on TfL’s IT systems framework contract, which is worth between £80m and £95m

• October 13, 2015 13 Oct'15

  How easyJet uses digital to drive competitive advantage

  The CIO and head of digital at easyJet tell Computer Weekly price is not the only way to gain competitive advantage in the airline industry

• October 13, 2015 13 Oct'15

  Corporate boardroom technology scales down to non-profit sector

  Housing association Viridian uses the same technology as large corporations to ensure the board receives all the information it needs, securely and cost-effectively

• October 09, 2015 09 Oct'15

  Another senior GDS leader bites the dust

  Deputy chief technology officer Magnus Falk is the latest senior leader to leave GDS after chief Mike Bracken announced his departure

• October 08, 2015 08 Oct'15

  Travelex rewrites its digital strategy

  Travelex’s digital transformation is based on short-term wins, long-term goals and disruption, according to its chief digital officer, Sean Cornwell

• October 08, 2015 08 Oct'15

  E-commerce steams ahead in the UK with more online orders than the rest of the EU

  Figures from the Office of National Statistics reveal 79% of people in the UK ordered online in 2014

• October 07, 2015 07 Oct'15

  Tesco decides to keep Dunnhumby after strategic review of business

  Supermarket giant Tesco has scrapped plans to sell analytics arm Dunnhumby after restructuring and analysing its assets

• October 06, 2015 06 Oct'15

  Better IT system integration could cut avoidable GP appointments

  Common IT systems that talk to each other and better communication between general practitioners and hospitals are key to reducing unnecessary appointments, a report has found

• October 06, 2015 06 Oct'15

  Buying IT before the end of 2015 could help businesses offset tax

  Upgrading servers or refreshing desktops before the end of the year could make sense for businesses

• October 05, 2015 05 Oct'15

  Workday seeks growth, not profit, as it expands in Europe

  Cloud services company Workday is setting its sights on growth as it expands from cloud HR, to finance, learning and analytics

• October 01, 2015 01 Oct'15

  European IT budgets expected to fall in 2016, research reveals

  IT professionals in Europe anticipate their IT budgets decreasing by almost $700, according to a survey by Spiceworks

• October 01, 2015 01 Oct'15

  NHS underinvests in data capabilities, says Public Health England chief knowledge officer

  The NHS needs to invest in capacity and capability to use data in making healthcare decisions, says Public Health England (PHE) chief knowledge officer John Newton

• October 01, 2015 01 Oct'15

  HP Cloud 28+ enters beta and introduces self-certification scheme for providers

  Hewlett-Packard (HP) gears up to launch its Cloud 28+ service catalogue in December 2015, talking up the opportunities it presents for European providers

• September 30, 2015 30 Sep'15

  Women in “a position of power” in IT industry, says BBC panel

  Women looking to make the move to the IT industry have the upper hand, according to a panel discussion at the BBC

• September 30, 2015 30 Sep'15

  Legal documents reveal HP's failings over Autonomy

  The board of Hewlett-Packard (HP) knew about Autonomy’s failings – yet voted the $11.1bn acquisition through regardless, internal memos have revealed

• September 29, 2015 29 Sep'15

  IBM hails apprenticeship degrees as step towards injecting talent into businesses

  Large firms such as IBM, John Lewis and Lloyds Banking Group gathered to discuss the benefits of young IT talent gaining degrees on the job

• September 29, 2015 29 Sep'15

  CIO interview: Monique Shivanandan, Aviva

  Aviva’s CIO, Monique Shivanandan, talks agile working, digital disruption and changing the culture of a complex 300-year-old company

• September 29, 2015 29 Sep'15

  UKtech50 2015 - help us find the most influential people in UK IT

  Computer Weekly's annual search for the 50 most influential people in UK IT is underway - let us know who you would like to nominate for this year's list

• September 28, 2015 28 Sep'15

  IT problems put Enfield patients at risk, claims MP Joan Ryan

  Royal Free London NHS Foundation Trust invests in patient management systems after Enfield Town MP Joan Ryan claims waiting times put patients at risk

• September 25, 2015 25 Sep'15

  Government Digital Service readies for change as its chief Mike Bracken prepares to leave

  GDS is setting up executive training for senior civil servants and looking to work closely with departments to continue the digital transformation of Whitehall

• September 25, 2015 25 Sep'15

  CIO interview: Antti Koskelin at Finland’s Kone

  Antti Koskelin joined Kone with the immediate task of finishing off a major IT infrastructure project that had already started, but has looked forward ever since

• September 23, 2015 23 Sep'15

  IT industry calls for the government to fill Stem skills gap

  The government has invested in Stem initiatives but the IT industry still thinks it could be doing more to fill the skills gap

• September 23, 2015 23 Sep'15

  Data-sharing agreement between EU and US called into question by European law makers

  The future of the US Safe Harbour Agreement has been thrown into doubt after EU law maker claims it may not adequately protect user data

• September 23, 2015 23 Sep'15

  Government IT spending to be hit hardest by rising US dollar strength, warns Gartner

  Gartner predicts IT spending declines across all industries and vertical markets during 2015

• September 21, 2015 21 Sep'15

  IT industry seeks permanent staff as vacancies grow

  KPMG finds demand for IT workers has grown since 2014, leaving more open vacancies for positions

• September 21, 2015 21 Sep'15

  Department store retailer House of Fraser appoints CIO

  British department store brand House of Fraser announces appointment of Julian Burnett as chief information officer

• September 21, 2015 21 Sep'15

  Oxford University takes SaaS-led approach to IT department consolidation

  The University of Oxford has merged several IT departments to provide staff and students with centralised support

• September 21, 2015 21 Sep'15

  Health chief 'should be held to account' for whistleblow errors

  Former nurse and clincial commissioner Bernie Rochford claims unfair dismissal after blowing the whistle on IT problems which put patient care at risk

• September 18, 2015 18 Sep'15

  CIO interview: Mads Madsbjerg Hansen, FLSmidth

  When Mads Madsbjerg Hansen joined Danish engineering giant FLSmidth he wanted get to know the company and its people, adjust the IT strategy where needed and change the IT organisation to fit that adjusted strategy

• September 18, 2015 18 Sep'15

  American Airlines forced to ground flights over IT issues

  US airline confirms "connectivity issue" that prompted it to halt flights from several airports yesterday has now been resolved

• September 17, 2015 17 Sep'15

  Sainsbury’s hackathon showcases digital lab to improve customer services

  Sainsbury’s digital lab hackathon brings together the IT team and staff from the wider organisation to generate ideas to improve customer services

• September 17, 2015 17 Sep'15

  Care.data chief Tim Kelsey to leave NHS England

  NHS England’s digital chief will leave the organisation in December to take up a new role with Telstra Health in Australia

• September 17, 2015 17 Sep'15

  Oracle expands to 45 megawatt cloud business in SaaS and PaaS push

  Oracle expands its datacentre footprint as it pushes forward with its software as a service (SaaS) and platform as a service (PaaS) businesses

• September 17, 2015 17 Sep'15

  Nurse 'scared' to return to work after blowing whistle on IT problems

  A former nurse felt unable to return to work after raising concerns about the accuracy of records on a patient database at a London NHS trust