News

Managing IT and business issues

February 11, 2013 11 Feb'13
SDN adoption plans still stalling in Europe

TechTarget and Computer Weekly surveys find that less than 10% of organisations looking to implement software defined networking (SDN)
January 31, 2013 31 Jan'13
EasyJet lifts off with Azure seat bookings

The Azure cloud has allowed Easyjet to enable web site and mobile users to check seat availability
January 28, 2013 28 Jan'13
CIO interview: Yann L’Huillier, Tradition

Yann L’Huillier describes the three-pronged strategy he adopted after joining over-the-counter trading firm Tradition in April 2010
January 22, 2013 22 Jan'13
Businesses wasting billions storing unnecessary data

CIOs are urged to rethink their backup strategies following warnings that companies are wasting billions on unnecessary storage

January 17, 2013 17 Jan'13
Government CIO Andy Nelson tipped for DWP CIO

Government chief information officer Andy Nelson has been tipped as the next CIO at the Department for Work and Pensions (DWP)
January 09, 2013 09 Jan'13
IT contractors seek to fill skills gap left by public sector cuts

IT contractors are increasingly confident about job opportunities in the public sector due to reductions in the civil service's head count, finds research
January 08, 2013 08 Jan'13
Misuse of social media could wreak havoc, warns World Economic Forum

The rapid spread of false information through social media poses a growing threat to business and society, the World Economic Forum has warned
January 02, 2013 02 Jan'13
What does 2013 hold for financial services IT?

While regulation will force banks to invest in IT, customer demand is imposing other pressures, such as mobile banking platforms
December 28, 2012 28 Dec'12
Top 10 CIO interviews of 2012

The top IT leaders in the UK talked to Computer Weekly throughout 2012 to share their opinions and experiences
December 28, 2012 28 Dec'12
US Department of Justice is investigating allegations of accounting fraud at Autonomy

HP has revealed that the US Department of Justice has been investigating fraud allegation at Autonomy since last month.

December 12, 2012 12 Dec'12
Retailers are being let down by poor ERP

UK retailers could lose an estimated £147 million of revenue this Christmas due to missed sales opportunities through out-of-stock products according to Vanson Bourne
November 23, 2012 23 Nov'12
CIO interview: Tom Baker, head of ICT, Sunderland City Council

Tom Baker, head of ICT at Sunderland City Council, has an office in the council’s datacentre, which provides commercial hosting, VDI and a cloud service
November 22, 2012 22 Nov'12
UKtech50 2012 - The most influential people in UK IT

Computer Weekly has announced the third UKtech50, our annual definitive list of the real movers and shakers in UK IT
November 08, 2012 08 Nov'12
IT suppliers cost UK businesses one billion man-hours a year

Almost 40% of IT workers lose a day or more a week fixing IT problems and struggling to get support from IT suppliers, according to research
October 29, 2012 29 Oct'12
Big data could transform staff management

Data analytics has the potential to help businesses make dramatic returns by managing their workforce more effectively
October 26, 2012 26 Oct'12
Cloud HR pivotal to Direct Line share offering

Cloud HR proved pivotal to insurance group Direct Line separating from the Royal Bank of Scotland (RBS) before it launched on the stock market
October 25, 2012 25 Oct'12
Windows 8 OS is available now – but is it the right choice for your business?

Windows 8 combines a desktop operating system (OS) with tablet-touch functionality, which will bring benefits to some organisations - but not all
October 25, 2012 25 Oct'12
HR needs to understand business to avoid IT failures

The failure of human resources departments to understand how a business works is a common reason why HR IT projects fail
October 25, 2012 25 Oct'12
Government expected to unveil eight IDA suppliers for online services

The government is to announce suppliers – including PayPal, BT and the Post Office – to provide identity assurance (IDA) for online public services
October 16, 2012 16 Oct'12
CIO interview: David Cooper, chief information officer, British Gas

British Gas CIO David Cooper's multimillion-pound IT transformation is one of the highest-profile jobs in UK IT
October 16, 2012 16 Oct'12
Telefonica Digital saves 40% with cloud HR platform

Telefonica Digital is investing in a cloud-based HR system to manage its 6,500 worldwide workforce, saving 40% on the cost of non-cloud HR
October 11, 2012 11 Oct'12
Solvency II data management confronts regulative uncertainty

Solvency II, the EU directive to regulate insurance, gets a deadline extension to 2014 to fix data management problems.
October 10, 2012 10 Oct'12
Shell plans to save 100s of millions with 'semantic' search

Royal Dutch Shell aims to cut training time for engineers with technology to identify and deliver information from databases, blogs and social media
October 01, 2012 01 Oct'12
O2 to expand BYOD scheme

Mobile phone group O2 is to introduce its bring-your-own-device scheme to operations in Europe and South America, following successful UK roll-out
September 28, 2012 28 Sep'12
BT and Yahoo block UK2 IP addresses

Customers of ISP UK2 have received no emails from Yahoo/BT Internet accounts for over a week after their IP addresses were blocked
September 26, 2012 26 Sep'12
Skandia Team GBR analysed its way to victory at the Olympics

Business analytics software helped British sailing team, Skandia Team GBR, sweep up five medals against a target of four at the London 2012 Olympics.
September 20, 2012 20 Sep'12
Interview: Catherine Doran, CIO, Royal Mail

A year into the job, Royal Mail CIO Catherine Doran talks about transformation, business change, and recruiting 100 new IT staff
September 19, 2012 19 Sep'12
Activision uses Salesforce to serve gaming community

The Call of Duty designers use the Service Cloud and Chatter Communities to solve customer queries
September 14, 2012 14 Sep'12
CIO interview: Andy Haywood, Co-operative Business Group

The new group CIO at the Co-operative Group talks about his plans for technology across the organisation’s businesses
September 12, 2012 12 Sep'12
Tesco signs £65m datacentre deal to drive online expansion

Tesco expects to cut several millions each year from its IT bill following a 15-year £65m datacentre deal with Sentrum
September 11, 2012 11 Sep'12
Is the consumerisation of IT beneficial to anyone?

Employees' personal devices are being used in business every day, and that is posing new challenges for IT departments
September 11, 2012 11 Sep'12
Cabinet Office blacklists Fujitsu from government IT contract tenders

The Cabinet Office has banned Fujitsu and another IT supplier from tendering for public sector IT contracts as they constitute too high a risk
September 10, 2012 10 Sep'12
Circuit breakers could mitigate risk in automated trading

Merchant banks that automate trading could use circuit-breaking technology to reduce problems caused by stock market volatility
September 10, 2012 10 Sep'12
Indian IT services firm Infosys buys management consultancy Lodestone

Indian IT services provider Infosys has grown its business consultancy with the acquisition of Swiss-based management consultancy Lodestone
September 05, 2012 05 Sep'12
Digital technologies to spark major shake-up of IT suppliers, says report

CIOs have been urged to rethink their partnerships with strategic suppliers as the industry goes through its most disruptive period since the dot com crash
September 03, 2012 03 Sep'12
PwC examines Phoenix IT's financial irregularities

The cloud and networking firm suspends a manager as it prepares to reduce its net assets by £14m
August 31, 2012 31 Aug'12
Leading PC suppliers announce Windows 8 devices

HP, Dell, Asus, Toshiba, Lenovo and Sony have announced products, from laptops to smartphones, which will run Microsoft’s new operating system.
August 24, 2012 24 Aug'12
BI users slammed by IT as banshees and telepaths

Survey discovers IT professionals exasperated and world weary when confronted by BI users uncommunicative and exigent.
August 14, 2012 14 Aug'12
Macmillan runs roadshows to address resistance to service management

Cancer charity Macmillan used a series of roadshows to overcome user resistance when it upgraded its IT service management (ITSM)
July 30, 2012 30 Jul'12
Vodafone appoints new CEO of Cable & Wireless Worldwide

Following the acquisition of C&WW, Vodafone has transferred its head of global enterprise to run the new venture
July 27, 2012 27 Jul'12
CW500: The technology behind the BBC's Olympics coverage

BBC CTO John Linwood told Computer Weekly’s CW500 Club about the “terrifying” challenge of providing live coverage of all events at the Olympics
July 19, 2012 19 Jul'12
Lack of IT investment could prolong recession

Research suggests the UK economy could continue to suffer economically as businesses fail to invest in technology and innovation
July 19, 2012 19 Jul'12
Co-op uses Lloyds managed service in branch acquisition

The Co-operative bank will switch to Lloyds TSB's IT platform when it buys the 632 Lloyds TSB and Cheltenham and Gloucester branches
July 17, 2012 17 Jul'12
IT consultancy rises in construction and transportation sectors

Finance and the public sector remain IT consultancies' biggest clients but the construction and transportation sectors are increasing their use
July 16, 2012 16 Jul'12
Home Office creates private police ICT company

The Home Office has created a private firm to manage police IT after the the National Policing Improvement Agency (NPIA) was abolished
July 13, 2012 13 Jul'12
What next for government open data?

Campaigners are worried that plans for further data releases and their promised £16bn stimulus to the economy are being derailed
July 11, 2012 11 Jul'12
Deloitte: customer data analytics insight can breed new moral hazards

Deloitte data survey indicates UK organisations should tread warily when doing analytics on customer data. But opportunities abound for those who educate their customers well and are transparent.
July 09, 2012 09 Jul'12
Businesses rein in spending on hardware and software

Businesses are reining in spending on hardware and software amid continued uncertainty in the global economy, according to analyst Gartner
July 05, 2012 05 Jul'12
CW500: Agile techniques for software development

Using agile development methodologies can speed software development and reduce the likelihood of errors, IT leaders heard at the CW500 Club
June 28, 2012 28 Jun'12
Vodafone grabs T-Mobile US boss Philipp Humm to run Europe

Just 24 hours after leaving his role as CEO of T-Mobile USA, Philipp Humm is named head of Central and Northern Europe for Vodafone
June 27, 2012 27 Jun'12
RBS set to sue supplier CA Technologies for software failure

Reports claim RBS is gearing up for legal action against US software supplier CA Technologies over the technical fault that crashed accounts
June 26, 2012 26 Jun'12
Whitehall must measure progress of IT strategy, says IfG

Whitehall must measure the progress of its IT strategy more effectively to achieve its transformation agenda, says the Institute for Government (IfG)
June 14, 2012 14 Jun'12
Beware what you ask of big data – you might just get the answer

One of the perils inherent in big data projects is not knowing what to do with the results
June 12, 2012 12 Jun'12
Big business at risk from byzantine privacy laws

Privacy laws introduced in Asia, China and Latin America are creating new headaches for multinational companies
May 30, 2012 30 May'12
IT is overrated and underdelivers

Research from Forrester shows that IT and the business still face major cultural differences.
May 25, 2012 25 May'12
Kelsey steps down as transparency czar

Tim Kelsey, the Cabinet Office’s transparency czar, has stepped down to become national director for patients and information at the NHS Commissioning Board Authority
May 25, 2012 25 May'12
Why utility is the new ROI for IT projects

Businesses should measure utility, not return on investment, to choose the best IT projects for their money, says advisory group
May 22, 2012 22 May'12
CIOs need to 'relinquish their control of technology'

CIOs will need to take a hands-off approach to IT as the speed of digital technology gathers pace, says Ovum analyst
May 09, 2012 09 May'12
IT managers in ‘true denial’ of BYOD

Juniper Network’s trusted mobility index shows 65% of UK IT managers don’t think employees are using unsupported devices
May 03, 2012 03 May'12
What is the top priority for IT execs in 2012, and why?

Why, given a choice of 14 IT concerns, including cloud computing, did application performance management (APM) come out on top?
April 30, 2012 30 Apr'12
CIO interview: David Bulman, chief information officer, Virgin Atlantic

Six months after joining Virgin Atlantic as CIO, David Bulman is leading a transformation at the airline with mobile technology at its heart.
April 25, 2012 25 Apr'12
IT spending outlook of India Inc to be cautiously optimistic - E&Y

Explore India Inc’s top five IT spending priorities of 2012-13. Also view the slideshow of key data points of this Ernst & Young-CIO Klub survey.
April 17, 2012 17 Apr'12
Master data governance tools needed to seal MDM, data governance gap

Master data management and information governance are intertwined as business disciplines in theory but disconnected in practice. New master data governance tools are emerging to seal the gap.
April 17, 2012 17 Apr'12
Accenture, Detica: Big data to drive business, trigger privacy concerns

Consulting firms Accenture and Detica see the big data wave as rich in new business opportunities, but rank with data privacy concerns.
April 17, 2012 17 Apr'12
Government launches £40m cloud investment fund

The government has launched an Enterprise Capital Fund to lend over £40m to UK cloud computing and software-as-a-service companies
April 17, 2012 17 Apr'12
Gartner: CIOs not cut out for the board

CEOs view CIOs as itinerant technology specialists rather than leadership material, research from Gartner shows.
April 13, 2012 13 Apr'12
Financial companies leading race to digitisation

Financial companies are embracing digitisation faster than other sectors of the economy, says Booz&Co.
April 13, 2012 13 Apr'12
UK technology firms shunning emerging markets

UK technology firms are shunning the expanding BRIC countries in favour of expanding in Western Europe, says Grant Thornton.
April 05, 2012 05 Apr'12
Mobile BI gains momentum in UK corporate IT

Mobile BI is on the rise in UK corporate organisations, according to a Corporate IT Forum survey. Cloud BI, big data, social media and predictive analytics have all weakened.
April 05, 2012 05 Apr'12
Data governance evangelism at heart of Premier Farnell's global strategy

Data governance lies at the heart of Premier Farnell's globalisation strategy. And the electronics distributor's head of global planning and governance says senior management education comes first.
April 02, 2012 02 Apr'12
How the public sector can make shared services work

The prize for public sector savings through shared services arrangements is huge. We examine what makes such projects work.
March 30, 2012 30 Mar'12
Biggest upgrade to PAYE system to go live in April

The biggest upgrade to the UK's PAYE system since the 1950s goes live within two weeks.
March 29, 2012 29 Mar'12
Case Study: The Guide Dogs' BPM modernisation

The Guide Dogs has undergone a major modernisation and restructuring business process management (BPM) programme.
March 28, 2012 28 Mar'12
Forrester: Balancing custom and packaged apps

George Lawrie, vice-president and principal analyst of Forrester Research, advises on when to deploy custom applications
March 23, 2012 23 Mar'12
Information management: lessons from the public sector

Freeform Dynamics identifies the lessons organisations can learn from the public sector's approach to information management
March 23, 2012 23 Mar'12
Case Study: NATS delivers Office 2010, Visio and MS Project on virtual desktops

National Air Traffic Services (NATS) is rolling out virtual desktops as part of a wider change management programme.
March 21, 2012 21 Mar'12
Will the Budget turn Britain into the "technology hub of Europe"?

We ask the IT industry if there is weight behind chancellor George Osborne’s budget ambition to turn the UK into “the tech hub of Europe” or if it was just political rhetoric
March 21, 2012 21 Mar'12
Budget 2012: the highlights for the IT industry

Chancellor George Osborne has laid out his ambitions to make Britain “the technology hub of Europe”.
March 20, 2012 20 Mar'12
Birkbeck College consolidates servers to cut PUE rating to 1.3

Birkbeck College has consolidated four equipment rooms into one £700,000 datacentre with a PUE rating of just 1.3
March 20, 2012 20 Mar'12
CIO interview: Rob Pringle, global IT director, Gazprom

Rob Pringle, director of global IT at Gazprom Marketing and Trading, reveals the secret of rolling out IT quickly
March 19, 2012 19 Mar'12
SMEs need disaster recovery guidance

Despite the perception that few of the more advanced techniques and solutions are suited to SMEs, disaster recovery and business continuity solutions are not only for large organisations
March 15, 2012 15 Mar'12
Gartner IAM summit: Identity and access management in flux but progressing

Identity and access management (IAM) remains in a state of flux as architectures and standards evolve. But does that mean no progress in managing identity?
March 13, 2012 13 Mar'12
Enterprise software procurement done right can save companies millions

Software procurement is frequently poorly conducted, argues consultant Andy Hayler. Intelligent software evaluation processes and savvy contract management can pay huge dividends, he says.
March 12, 2012 12 Mar'12
Demand for outsourcing rises in buyers' market

Businesses stepped up IT outsourcing during the first few months of 2012 to take advantage of competitive deals
March 12, 2012 12 Mar'12
Strategic vision should head up IAM goals for 2012

Defining a strategic vision for identity and access management (IAM) should be a business priority for 2012, says Gartner.
March 10, 2012 10 Mar'12
BPM, MDM called on to marry to deliver blissful customer experience

Forrester’s Clay Richardson speaks on aligning process and data for “customer process transformation.” MDM and BPM pros need to come together to heal “splintered” world of corporate IT.
March 08, 2012 08 Mar'12
BBC Worldwide launches product master data management to boost revenue

BBC Worldwide has started a master data management programme focused on products. The first step was to define product as anything licensed or sold. Communicating with the business was crucial.
March 05, 2012 05 Mar'12
Businesses face existential threat from hackers

Criminal and state-sponsored hacking groups are threatening big business
March 02, 2012 02 Mar'12
Universities investing in back-office IT systems

Increased competition and the need to cut costs are driving universities to replace archaic processes in the back office with software that automates key processes.
February 29, 2012 29 Feb'12
IT departments risk losing responsibility for IT security

IT security professionals can no longer take it for granted that IT security will continue as part of the IT function
February 24, 2012 24 Feb'12
Heads of finance hate big-bang IT projects

Big bang, long-term, strategic, transformational IT projects no longer make sense, says a panel of CFOs.
February 23, 2012 23 Feb'12
Interview: Ian Watmore, Cabinet Office permanent secretary

Ian Watmore was the first ever government CIO in 2004. Now he oversees government IT policy as the top Cabinet Office civil servant.
February 21, 2012 21 Feb'12
CIO priorities 2012: Jos Creese, CIO, Hampshire County Council

Jos Creese, CIO at Hampshire County Council, says IT is the absolute key to reducing costs
February 17, 2012 17 Feb'12
Technology 'geeks' the most productive employees, says research

Employees who push back the boundaries of technology at work are the most productive workers in any organisation, research reveals
February 17, 2012 17 Feb'12
Generation Y is a myth, says Corporate Executive Board research

Generation Y – the computer-literate youngsters who need the latest high-tech gadget to work effectively – is a myth, the latest research reveals
February 17, 2012 17 Feb'12
UK regulator PhonepayPlus fines Dutch typosquatting companies

UK phone regulator PhonepayPlus fines two Dutch firms £100,000 for exploiting well-known websites Wikipedia, Twitter and YouTube
February 17, 2012 17 Feb'12
CIO priorities 2012: Richard Hall, business advisor

As an advisor to a company that specialises in restructuring and turning struggling businesses around, Richard Hall gets to see a of a lot of IT departments. He is an expert in helping businesses make their IT operations more cost-effective.
February 16, 2012 16 Feb'12
Specsavers CIO John Lister quits

Specsavers' chief information officer, John Lister, has quit the company after three years, citing personal reasons for his departure.
February 16, 2012 16 Feb'12
CIO priorities 2012: Kevin Gallagher, CIO, Channel 4

Kevin Gallagher, CIO of Channel 4, talks about his IT challenges in 2012.
February 16, 2012 16 Feb'12
CIO interview: Mark Bramwell, CIO, Wellcome Trust

Mark Bramwell, CIO of the UK's largest medical research charity, the Wellcome Trust, talks about the trust's ambitious IT investment plans.