News

Managing IT and business issues

May 30, 2016 30 May'16
Middle East CIO interview: V. Chandrasekar, Standard Chartered

The CIO of Standard Chartered bank in the Middle East tells Computer Weekly about the challenge of keeping customers happy through IT
May 27, 2016 27 May'16
IT Priorities 2016: Mobile support and SDN top the network agenda

Computer Weekly’s annual IT Priorities research reveals that UK buyers are responding well to network and mobile tech that supports remote working strategies
May 26, 2016 26 May'16
Nordic CIO interview: Petteri Naulapää, Stockmann

CIO of Finnish-listed international retailer tells Computer Weekly about the department store’s journey towards omnichannel
May 25, 2016 25 May'16
Implementation problems ‘inevitable’ in HMRC’s digital transformation, says NAO

HMRC “misjudged” impact of its transformation programme and failed to build in sufficient contingency in its plans, says National Audit Office

May 25, 2016 25 May'16
Atos hits Rio 2016 Olympics IT milestone

The IT underpinning the 2016 Olympics in Rio enters a critical phase as one of its essential event management systems starts to work
May 24, 2016 24 May'16
Benelux CIO interview: Stefaan Motte, Materialise

CIO of Belgian 3D printing company explains how selling software to competitors is good for a fledgling industry
May 24, 2016 24 May'16
The emergence of the Creative CIO

A new kind of transformational and strategic CIO has started to appear, willing to harness disruption techniques and add value to the organisation
May 23, 2016 23 May'16
CIO interview: Brad Dowden, Airswift

Recruitment firm’s new CIO wants to help the business make the most of IT and use technology to improve speed and efficiency
May 23, 2016 23 May'16
Middle East CIOs put ambitious IT projects on hold as cheap oil hurts business

A lack of business confidence leads some organisations in the Middle East to delay or abandon ambitious IT projects that may not show an immediate return
May 20, 2016 20 May'16
HumanOps calls for improved working conditions for infrastructure operations staff

The pressure of delivering 24/7 support to IT infrastructure is taking its toll on the people tasked with caring for it, warns HumanOps advocates

May 20, 2016 20 May'16
CIO Interview: Esa Viitamäki, Posti Group

IT demands and a changing market prompted Finland’s state-owned postal provider to transform itself
May 20, 2016 20 May'16
CIO interview: Antti Ylä-Jarkko, city of Vantaa, Finland

The CIO of Finnish city Vantaa tells Computer Weekly why the Nordic public sector can lead the way in the use of digital
May 19, 2016 19 May'16
ING Turkey uses digital technology to improve services and grow customer base

Turkish bank uses business process management technology to offer financial services through 1,500 grocery stores, technology outlets and post offices
May 17, 2016 17 May'16
Employers offering apprenticeships should spread the word

The Skills Funding Agency says firms training apprentices should share the experience with other businesses
May 17, 2016 17 May'16
South Yorkshire and Humberside police forces award £41m IT contract to Sopra Steria

Two police forces have selected Sopra Steria to supply a common IT system to align business processes in a deal worth up to £41m
May 16, 2016 16 May'16
GDS urged to reinstate G-Cloud web accessibility safeguards

Public sector IT buyers risk breaking disability discrimination laws, following removal of web accessibility safeguards from G-Cloud, it is claimed
May 13, 2016 13 May'16
UK government’s call for evidence on business broadband closes June 2016

The UK government’s call for evidence on broadband for small to medium-sized enterprises is due to close, with the review aiming to drive down the cost of high-quality broadband for smaller businesses
May 13, 2016 13 May'16
Sainsbury’s launches software development apprenticeship in bid to up tech skills

Retailer Sainsbury’s is targeting those with and without previous technical skills to become software development apprentices
May 12, 2016 12 May'16
Hundreds more jobs to go at RBS as digital replaces branch services

RBS is cutting more jobs and closing branches as customers increasingly prefer digital services
May 11, 2016 11 May'16
Take part in our groundbreaking research into organisational change

Take part in our groundbreaking research to identify best practice in IT project management and organisational change. Participants receive a free, confidential, 11-page report that will provide insights into their chosen project, including a ...
May 10, 2016 10 May'16
BBC hones IT project management, but still room for improvement

National Audit Office report finds the BBC’s management of critical projects has improved since the failure of its Digital Media Initiative, but further action is needed
May 10, 2016 10 May'16
Parts of Whitehall will no longer exist by 2030, says Stephen Foreshew-Cain

By 2030, parts of Whitehall will no longer exist, policy making will change and digital government will be the norm, predicts government digital chief Stephen Foreshew-Cain
May 09, 2016 09 May'16
CIO interview: Stefan Stigendal, Samhall

The CIO of Swedish company Samhall has the task of digitising its business while ensuring its staff, many of whom are disabled, get used to using IT
May 09, 2016 09 May'16
CIO interview: Mark Ridley, Reed.co.uk

Reed.co.uk CIO Mark Ridley is due to leave after 18 years at the company. He talks to Computer Weekly about his decision to resign, plans for the future and the remaining challenges in his current job
May 09, 2016 09 May'16
CW500: The right skills, suppliers and vision are key to a great IT strategy

IT transformation should not be a one-off event. It should be a continuous improvement and exist in the DNA of everybody in the company
May 09, 2016 09 May'16
Younger children more interested in technology careers than teens

Younger children are more interested in a career in technology than their older teenage counterparts who become disaffected as they grow older
May 06, 2016 06 May'16
Technology entrepreneurs: Tech is part of everything

A panel of technology entrepreneurs gave advice to teenage girls about starting tech companies, and admitted there’s a reason people are “falling into tech”
May 06, 2016 06 May'16
Swedbank boosts customer service with a virtual assistant

Nuance Nina will offer basic frontline support for online customers
May 05, 2016 05 May'16
Difficult-to-use IT pushes stress and heart rates to dangerous levels

Studies indicate trying to fix or work with tricky technology isn’t particularly good for your health
May 05, 2016 05 May'16
CIO Interview: Vesa Pirinen, YIT Group

When Vesa Pirinen became CIO at Finnish construction firm YIT Group, he set out to question the norm
May 04, 2016 04 May'16
Vote for the most influential woman in UK IT 2016

Who deserves to win the 2016 title of the most influential woman in UK IT?
May 04, 2016 04 May'16
Shell the latest multinational to insource IT offshore

Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India
May 04, 2016 04 May'16
Most Influential Women in UK IT 2016: Entrants to the Hall of Fame

Computer Weekly recognises more great women’s lifetime achievements in its Most Influential Women in UK IT Hall of Fame
May 04, 2016 04 May'16
The changing role of the Middle East CIO

CIOs in the Middle East have the skills that could make them CEOs – and technology's growing importance in the enterprise makes this increasingly likely
May 03, 2016 03 May'16
NHS 24 delays IT system go-live again

NHS 24 won’t attempt a second go-live of its £117m IT system in June after discovering further technical problems, but still plans to deploy the system in summer 2016
May 03, 2016 03 May'16
HCC Europe: Open standards, hybrid and integration are key to cloud services

Cloud technology can bring businesses into the internet age, but has to be based on open architecture and innovation to bring value, according to Huawei
April 29, 2016 29 Apr'16
Tech-savvy Asean populations shake up enterprise IT, says AIA CTO

A young, urban and tech-savvy population in the Asean region has forced enterprises to rethink their IT strategies
April 29, 2016 29 Apr'16
IT challenges may force RBS to miss EU deadline to split businesses

Problems related to creating an IT platform for the Royal Bank of Scotland’s planned divestment look set to cause delays
April 28, 2016 28 Apr'16
DropBox ups cloud collaboration with Project Infinite

Enterprise cloud collaboration is a major focus for Dropbox, with Project Infinite allowing users to access company files regardless of hard drive size
April 28, 2016 28 Apr'16
Asean CIOs expect IT budget increase in 2016

IT leaders in the Asean region expect to spend more on IT this year, with big data, mobility and IoT all priorities
April 28, 2016 28 Apr'16
Interview: Alistair Duggin, head of accessibility, Government Digital Service

GDS’s head of accessibility, Alistair Duggin, aims to help government departments design digital services that are accessible to everyone
April 27, 2016 27 Apr'16
Cloud services top priority in Australian and New Zealand enterprises in 2016

Around 60% of IT leaders in Australia and New Zealand expect their cloud computing spending to increase in 2016, with hybrid cloud projects a priority
April 27, 2016 27 Apr'16
Mobilising a workforce drives up performance and productivity

Mobile workers are also more creative, satisfied and loyal, says EIU study
April 26, 2016 26 Apr'16
Interview: Janet Hughes, Gov.uk Verify programme director, GDS

As the Government Digital Service prepares to go fully live with its identity assurance service Gov.uk Verify, Computer Weekly speaks to programme director Janet Hughes
April 25, 2016 25 Apr'16
CIO interview: Ulrica Holmgren, Telenor Sweden

The Swedish CIO of telecoms provider Telenor tells Computer Weekly about the company’s agility, pilot projects and the digital journey
April 22, 2016 22 Apr'16
Nordic corporations open their doors to tech startups

Traditional Nordic corporations are starting to take advantage of the vibrant startup community in the region, and they are changing the way they think
April 22, 2016 22 Apr'16
Barnet Council audit finds some Capita services lacking

The internal audit reports show a series of failings by supplier Capita, such as “no documented IT disaster recovery plans” and gaps in change management processes
April 22, 2016 22 Apr'16
NHS England funds online GP appointments

NHS England promises clinical commissioning groups more than 18% increase in funding for IT services and plans to launch a £45m fund for e-consultations
April 21, 2016 21 Apr'16
GCHQ told analysts to assume surveillance 'bulk data' is legal

Documents obtained by charity Privacy International reveal insights into GCHQ’s collection of sensitive bulk data, as lawyers question the impact of surveillance on legal privilege, fair trials and protection of whistleblowers
April 21, 2016 21 Apr'16
Singapore online grocer RedMart uses cloud ERP to drive growth

Online retailer RedMart turned to cloud-based enterprise resource planning (ERP) when its existing system struggled to keep up with business growth
April 21, 2016 21 Apr'16
Halfords CIO jumps ship to move to Morrisons

Halfords CIO Anna Barsby will be moving to head up technology at supermarket chain Morrisons
April 20, 2016 20 Apr'16
Guidance on consent and opt-outs for patient data sharing delayed

A review by Fiona Caldicott on patient data sharing – originally expected in February, then delayed until April – is now not due to be published until after the EU referendum
April 19, 2016 19 Apr'16
Three-quarters of Brits unaware of IP Bill, one-third don’t care

Millions of UK citizens remain in the dark about the reach and scope of the Investigatory Powers Bill, or the so-called Snoopers’ Charter, says Broadband Genie
April 19, 2016 19 Apr'16
IBM financials squeezed but cloud, mobile, security and analytics show growth

Cloud, security, mobility and analytics are the future for IBM as revenue drops for 16th quarter
April 18, 2016 18 Apr'16
Suppliers charge ‘exorbitant’ fees for council tax system changes

Report on local council tax support schemes finds Universal Credit systems aren’t communicating with local council systems and local authorities are being charged “exorbitant amounts” by suppliers
April 18, 2016 18 Apr'16
CIO interview: Gerard Spans, Arcadis

The CIO of the Netherlands-based global design and consulting company tells Computer Weekly how he manages the three responsibilities which he sees as the future of his role
April 15, 2016 15 Apr'16
Israeli volunteers ready their cyber defences as Anonymous affiliates attack

Every April, Israel braces itself for an onslaught from pro-Palestinian hackers, but the occupants of a small conference room in Tel Aviv stand in their way
April 15, 2016 15 Apr'16
Lack of career progression pushes IT workers to shop around for jobs

Research from EMC finds that a lack of career progression in their current organisation is the top reason IT people choose to move jobs
April 15, 2016 15 Apr'16
Australian universities increase IT spending well above global average

Australian universities are increasing their IT spending as they improve learning and operational efficiency
April 14, 2016 14 Apr'16
NHS England shares results of trusts' digital maturity self-assessments

Data suggests Liverpool Women’s NHS Foundation Trust, Salford Royal NHS Foundation Trust and Central Manchester University Hospitals NHS Foundation Trust come out on top in NHS England’s digital maturity assessment
April 14, 2016 14 Apr'16
Government surveillance under fire across Europe

UK and US government surveillance programmes are facing criticism from the courts, MPs and data protection regulators
April 13, 2016 13 Apr'16
Public sector IT leaders gamble on digital projects, says survey

More than a third of European public sector leaders have no clear digital strategy, and half say they don’t have the right IT skills to deliver digital projects, according to a survey
April 13, 2016 13 Apr'16
Released documents show scale of Universal Credit problems before 'reset'

It took four years, several appeals and the persistence of project manager John Slater for the DWP to release documents relating to its Universal Credit programme
April 12, 2016 12 Apr'16
Banks see video banking as key to customer satisfaction

Video banking is set to take off over the next few years to improve the personal connection between banks and customers, according to research
April 12, 2016 12 Apr'16
UK poised to lead global fintech sector, says Tech City chair Eileen Burbidge

Tech City chair and venture capital expert says the UK is in a position to become a world leader in financial services and sheds light on how cloud can provide failing firms with a stay of execution
April 12, 2016 12 Apr'16
Network Rail announces Could IT Be You 2016 competition winner

UK rail network manager Network Rail announces the winner of the 2016 cohort of its IT talent competition
April 11, 2016 11 Apr'16
UCLH looks for strategic technology partner

University College London Hospital NHS Trust goes to tender strategic technology partner in a 10-year contract worth between £150m to £400m
April 08, 2016 08 Apr'16
CIOs lack faith in IT’s ability to meet digital demands of business

VCE research suggests IT departments lack confidence in their ability to meet the digital demands of their organisation
April 08, 2016 08 Apr'16
CIO Interview: Phil Pavitt, global CIO, Specsavers – Online not the only way

Specsavers CIO explains why the personal touch is as important as digital services for customers of health-related products
April 08, 2016 08 Apr'16
Interview: GDS CTO Liam Maxwell and deputy CTO Andy Beale

Government Digital Service’s Liam Maxwell and Andy Beale talk about the service’s future, its relationship with departments, tactical outsourcing extensions and lessons learned
April 07, 2016 07 Apr'16
Cargotec saves €2m by moving HR systems to the cloud

Cargo handling equipment manufacturer Cargotech reduces the cost of managing its 11,000 employees by moving HR systems to the cloud
April 07, 2016 07 Apr'16
How an IT department in a portacabin supports UK’s biggest critical infrastructure project

The man in charge of the IT supporting the UK's largest critical infrastructure project – the redevelopment of London Bridge station – tells Computer Weekly about life in a portacabin
April 06, 2016 06 Apr'16
Local Digital Coalition to advance local government digital projects

Organisation takes over from Department for Communities and Local Government’s local digital programme with the aim of delivering joined-up local services
April 05, 2016 05 Apr'16
Air France-KLM updates WAN to improve connectivity in emerging markets

Wide area network upgrade promises to help airline improve customer service and boost business
April 05, 2016 05 Apr'16
Gender bias in tech could ‘die out over time’, says UCL senior network architect

Senior network architect at University College London Emma Cardinal-Richards discusses her career as a woman in IT and a dissolving of the “old guard”
April 05, 2016 05 Apr'16
Nominations open: Most influential women in UK IT 2016

Computer Weekly’s 2016 awards for the most influential women in UK IT are now open for nominations
April 04, 2016 04 Apr'16
EY invests heavily in Singapore IT expertise

New centres of excellence will offer business transformation strategy, cyber security, analytics and manufacturing capabilities across the Asia-Pacific region
April 01, 2016 01 Apr'16
Financial services regulator reveals backlog approving peer-to-peer lenders

There is a backlog of firms waiting for FCA approval to become authorised peer-to-peer lending platforms
April 01, 2016 01 Apr'16
Brits feel lack of digital skills holds firms back

Almost half of employers think UK firms would be more productive if there was a higher level of digital skills
March 31, 2016 31 Mar'16
DDoS attacks on universities normally performed by “disgruntled” students or employees

The majority of distributed denial of service attacks on universities are made by students or employees, says the head of infrastructure services at the University of London
March 31, 2016 31 Mar'16
CW500: How to make digital transformation a success

Digital transformation is not an easy feat and requires not just the right technology, but also the right investment, people and engagement
March 31, 2016 31 Mar'16
Businesses should help shape graduates, says Hitachi Data Systems COO

Lynn Collier, COO of Hitachi Data Systems, wants businesses to collaborate with educational institutions to ensure young people gain the right skills
March 30, 2016 30 Mar'16
Hackers to probe engine control units amid emissions scandal

ICCT hires computer whizz-kids to find out who else besides Volkswagen uses ‘defeat devices’ in cars
March 30, 2016 30 Mar'16
CIO interview: Retail’s past a poor guide to future, says Paul Coby of John Lewis

Paul Coby, IT director at John Lewis, believes retailers will need to move with changing customer patterns and demands to survive the omni-channel shift
March 29, 2016 29 Mar'16
Dell offloads services arm to fund EMC acquisition

Dell dumps its services business as it gets ready to take over EMC
March 24, 2016 24 Mar'16
The dawn of managed services in the Middle East

Managed services are on the up in the Middle East, with enterprises looking at ways to support critical infrastructures while they invest in new technologies
March 24, 2016 24 Mar'16
BT says geography biggest barrier to finding apprentices

Telecoms provider BT says that skilled young people for apprenticeships are readily available, but that it struggles to find them outside of London
March 24, 2016 24 Mar'16
Government delays digital strategy until EU referendum

The government has drafted Whitehall’s digital strategy – but will delay it until after local elections and the EU referendum, according to Ed Vaizey
March 24, 2016 24 Mar'16
CIO interview: Martin Uudelepp, Fonus Group

The interim CIO of Swedish family law and funeral group Fonus tells Computer Weekly about his role as a “chaos pilot”
March 24, 2016 24 Mar'16
The Israeli companies disrupting mobile technology

Israel's high-tech startups are developing innovative technology that will bring new capabilities to consumers and mobile phone operators
March 23, 2016 23 Mar'16
Danish utility NRGi goes offshore for IT platform transformation

Danish utilty NRGi has outsourced its IT to Indian services supplier Wipro as it attempts to transform its operations amid increased competition
March 23, 2016 23 Mar'16
GDS preps guidance for third-party suppliers to deliver 'government as a platform'

Government Digital Service (GDS) chief insists "pragmatic extensions" to outsourcing contracts implies nothing permanent in push for "government as a platform" (GaaP)
March 22, 2016 22 Mar'16
Government indirect SME spending "fine”, says civil service chief John Manzoni

Civil service chief executive John Manzoni tells the public account committee (PAC) it is infeasible for government to deal with every SME supplier individually
March 21, 2016 21 Mar'16
Rural Payments Agency plans to issue second-wave technology tender

The Rural Payments Agency (RPA) looks to procure several systems – including an identity management system, infrastructure and HR system
March 21, 2016 21 Mar'16
Britain to pay billions for monster internet surveillance network

New questions raised about Britain’s snoopers’ charter after Denmark abandons its own UK-style surveillance programme for a second time
March 18, 2016 18 Mar'16
PAC disappointed by Major Projects Authority’s lack of impact

The Public Accounts Committee is concerned that the newly formed Infrastructure and Projects Authority will weaken project scrutiny and become a “champion for government projects”
March 18, 2016 18 Mar'16
CIO interview: Stuart Birrell, Heathrow Airport

Heathrow’s CIO is working to future-proof the airport, using technology to improve the passenger experience, reduce environmental impact and build a new operational model
March 17, 2016 17 Mar'16
CIO interview: Charlotta Nyström, Kemira

Finnish chemical industry group CIO sees networking with other CIOs as an essential part of her job
March 17, 2016 17 Mar'16
CIO interview: Mogens Kristensen, Sydbank

Danish bank’s IT head explains the advantages of sharing some IT systems with other banks
March 16, 2016 16 Mar'16
Rolls-Royce cloud HR project will pay for itself in two years

HR IT director Mark Judd explains how engineering and aerospace firm swapped ageing ERP and spreadsheets for a company-wide core HR system