News

Managing IT and business issues

March 13, 2019 13 Mar'19
Bank of England’s large IT spend partly due to use of manual processes and legacy systems

The Bank of England admits there is room for improvement when it comes to IT efficiency
March 12, 2019 12 Mar'19
IBM’s APAC CEO talks up next chapter of cloud adoption

In the next phase of cloud adoption, enterprises will need to manage multiple cloud environments, as well as data to scale up their use of artificial intelligence technology
March 12, 2019 12 Mar'19
Nationwide uses natural language processing to discover what annoys customers

SAS has run a proof of concept at building society Nationwide, using artificial intelligence and natural language processing to determine how to improve customer correspondence
March 12, 2019 12 Mar'19
Australia should embrace automation but be aware of downsides

Experts at a McKinsey event in Sydney called for Australian enterprises to automate while acknowledging the need to reskill workers whose jobs could be displaced

March 07, 2019 07 Mar'19
Tech under spotlight at High Court in second subpostmasters versus Post Office trial

The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use
March 04, 2019 04 Mar'19
Danske Bank builds on machine learning to predict IT failures

Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers
March 04, 2019 04 Mar'19
IT Priorities 2019: APAC keeping pace with digital transformation

Digital transformation is well underway among APAC enterprises which are looking to spend more on refreshing their IT infrastructure and technologies that improve employee productivity
March 02, 2019 02 Mar'19
Facebook asked George Osborne to influence EU data protection law

Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation
February 27, 2019 27 Feb'19
Dutch companies lack knowledge of IoT’s benefits

Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential
February 22, 2019 22 Feb'19
Facebook planned to spy on Android phone users, internal emails reveal

Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising and invites to dating sites to ‘single’ people, confidential documents show

February 21, 2019 21 Feb'19
APAC enterprises are just getting started on AI

Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey
February 19, 2019 19 Feb'19
Activist Lauri Love’s computer ‘contained hacked data’, says judge

Lauri Love, who has been accused of hacking into US government computer systems, has lost a legal action against the NCA for the return of his computers and storage device
February 18, 2019 18 Feb'19
Chief data officer role now well-entrenched, says Gartner

Three out of five chief data officers in a Gartner study reported an increase in headcount, though few are measuring the value of their data assets
February 15, 2019 15 Feb'19
CaixaBank customers can use their faces to withdraw money at ATMs

Spanish bank begins roll-out of ATMs equipped with facial recognition technology, but customers can still use card and PIN
February 13, 2019 13 Feb'19
Chinese AI startup claims breakthrough in pediatric diagnosis

Yitu Healthcare claims over 90% accuracy when diagnosing a range of pediatric diseases using a natural language processing system
February 13, 2019 13 Feb'19
Businesses fail to grasp the true cost of public cloud

Public cloud infrastructure as a service sounds good on paper, but a survey has found that many IT professionals are seriously overspending
February 12, 2019 12 Feb'19
Legacy systems holding banks back from meeting demand for instant accounts

Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes
February 12, 2019 12 Feb'19
IR35 reforms: Contractors lack confidence in private sector to manage April 2020 rule change

Research from IR35 consultancy Qdos suggests contractors lack confidence in the ability of private sector firms to adequately determine how they should be taxed after April 2020
February 12, 2019 12 Feb'19
Dutch developer offers businesses nuclear security option for communications

Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail
February 06, 2019 06 Feb'19
CIO interview: David Walliker, Liverpool Women’s & Royal Liverpool and Broadgreen NHS Trusts

Being CIO for two different NHS trusts is not an easy task, but David Walliker splits his time between the two, aiming to deliver digital transformation across the board
February 05, 2019 05 Feb'19
Civil liberties groups to challenge bulk surveillance and intelligence sharing in Strasbourg

Coalition of campaigning groups wins the right to challenge the UK’s use of bulk surveillance powers, which allows suspicionless surveillance of the population and sharing of intercepted data with overseas intelligence agencies, in European Court of...
February 05, 2019 05 Feb'19
CIO interview: David Germain, CITO, RSA Insurance Group

Insurance giant’s chief information and technology officer wants to refresh the company’s user computing environment, make smart technology investments and take advantage of the latest innovations
February 03, 2019 03 Feb'19
Alibaba Cloud teams up with SMU on training programme

Alibaba Cloud will equip small and medium-sized enterprises with cloud computing and other technology skills through a partnership with Singapore Management University
February 01, 2019 01 Feb'19
Innocent people arrested following surveillance blunders, IPCO reveals

Interception of communications commissioner Adrian Fulford warns of “grave” repercussions for people wrongly identified as suspects due to errors made when government bodies access email, phone and telephone data
February 01, 2019 01 Feb'19
TSB blames IT disaster for huge losses

TSB made a huge loss in its latest financial year because of costs it incurred as a result of an IT disaster
January 31, 2019 31 Jan'19
No-deal Brexit could lead to data issues, MPs told

Trade body TechUK is concerned smaller companies are far from ready for a no-deal scenario, while warning that leaving without a deal could lead to serious data issues for businesses
January 30, 2019 30 Jan'19
AXA recruits AI assistants in back office

Insurance giant is deploying software robots to take over repetitive tasks and free up humans to do more analytical work
January 29, 2019 29 Jan'19
IT leaders grapple with workforce skills gap as they deploy AI and digital technology

Organisations will have to find new ways of reskilling their workforce as they get to grips with artificial intelligence and other digital technologies. CIOs also need to keep their skills updated if they are to succeed
January 28, 2019 28 Jan'19
Hong Kong’s JOS eyes Singapore IT services market

The IT services firm claims to have an edge in being less rigid than larger rivals in pushing for specific IT implementation methodologies that may not suit the needs of mid-tier customers
January 25, 2019 25 Jan'19
Tech Nation announces fourth cohort for Upscale programme

Startups will receive six months of coaching and take part in workshops, mentoring sessions and networking opportunities with the programme’s alumni
January 24, 2019 24 Jan'19
The presence of tech in the Stonewall 100

Each year, charity Stonewall releases a list of the top 100 LGBT+ employers. As technology becomes such a huge part of so many businesses, it has slowly begun to feature on the list
January 24, 2019 24 Jan'19
Lloyds Bank to migrate hundreds of thousands of customers to Google-inspired fintech

Following its announcement that it was exploring the use of a fintech platform, Lloyds Bank has been quick to plan customer migration
January 24, 2019 24 Jan'19
Santander announces latest branch closures as digital channels take over

Bank to close 140 more UK branches as in-branch transactions fall and digital banking accelerates
January 23, 2019 23 Jan'19
Singapore releases Asia’s first AI governance framework

The model framework will help businesses in Singapore tackle the ethical and governance challenges of AI implementations
January 17, 2019 17 Jan'19
Tech Talent Charter launches benchmark to keep tabs on gender in IT roles

Industry collaborative Tech Talent Charter releases data on its signatory organisations to highlight the difference made by committing to shifting the dial on gender
January 16, 2019 16 Jan'19
UK financial services regulator to link top banker bonuses to IT performance

FCA head tells Commons Treasury committee: “We expect banks’ policies on variable remuneration to reflect operational resilience. They have to – if they don’t, we will act.”
January 15, 2019 15 Jan'19
Digital transformation is real, say ASEAN CIOs

ASEAN CIOs are embracing digital transformation but face barriers in getting employees to adopt an agile mindset
January 15, 2019 15 Jan'19
Thousands of known errors on controversial Post Office computer system to be revealed

Known errors log concerning Horizon IT system set to be announced during second High Court trial in subpostmasters’ long-running dispute with Post Office over financial losses
January 11, 2019 11 Jan'19
CIO interview: Darren Curry, CDO, NHS Business Services Authority

NHS Business Services Authority chief digital officer Darren Curry talks about using technology to change people’s lives, developing accessible services and transforming the health service
January 08, 2019 08 Jan'19
IT professionals in London could see roles shipped to EU as result of Brexit

The UK and London in particular could see IT jobs in financial services move to hubs across the European Union as a result of Brexit.
January 08, 2019 08 Jan'19
A very digital plan for the NHS

The NHS Long Term Plan aims to empower people through the use of technology and create a digital-first NHS, offering virtual outpatient appointments, digital GP consultations and improved cyber security. But how and when will the government achieve ...
January 03, 2019 03 Jan'19
Intel admits chip security has a long way to go

A year ago, the world came to realise how a side-loading attack could compromise a microprocessor. Intel has been working hard to make fixes easier
January 02, 2019 02 Jan'19
Huawei aims to be more resilient in 2019 amid challenges

Huawei’s rotating chairman Guo Ping outlines the firm’s priorities to optimise its product portfolio, empower employees and build a more resilient business structure
December 28, 2018 28 Dec'18
Top 10 HR technology stories of 2018

Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management
December 27, 2018 27 Dec'18
Top 10 CIO interviews of 2018

IT leaders from across the UK and Europe shared their plans, strategies and best practice advice with Computer Weekly in 2018
December 27, 2018 27 Dec'18
Top 10 Middle East stories of 2018

Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018
December 19, 2018 19 Dec'18
Top 10 broadband stories of 2018

The networking industry swung firmly behind full-fibre broadband in 2018, with encouraging signs that the gold-standard of broadband service delivery technology is at long last taking off in the UK
December 19, 2018 19 Dec'18
Top 10 Benelux IT stories of 2018

From cyber security planning to smart city initiatives, here is a selection of articles about IT developments in the Benelux countries
December 18, 2018 18 Dec'18
HSBC taking data analysis service to business customers

HSBC is upping its search for artificial intelligence expertise as it takes a data analytics service to its business customers
December 18, 2018 18 Dec'18
Top 10 end user computing stories of 2018

Processor flaws, browser-based desktop IT and the idea of a fully managed PC service were among the hot topics this year
December 14, 2018 14 Dec'18
CIO interview: Mayank Prakash, CDIO, DWP

Outgoing DWP chief digital and information officer Mayank Prakash looks at challenges and accomplishments during his time at the department, and talks about finishing the roll out of Universal Credit
December 13, 2018 13 Dec'18
Sberbank partners US accelerator for startup programme

Russian state-run bank links up with San Francisco-based accelerator 500 Startups to provide expert advice to startups in a variety of tech fields
December 12, 2018 12 Dec'18
UKtech50 2018 – the most influential people in UK IT

Computer Weekly has announced the ninth annual UKtech50 – our definitive list of the movers and shakers in the UK IT sector
December 07, 2018 07 Dec'18
Hybrid cloud in Australian government removes supplier lock-in

Australian public sector could take the hybrid approach to cloud computing as government’s digital transformation strategy moves ahead
December 07, 2018 07 Dec'18
Finnish government announces research and development ecosystem

Finland has launched an innovation ecosystem that will support IoT and AI developers amongst others
December 07, 2018 07 Dec'18
O2 outage highlights importance of software certificate audits

A major outage on the O2 4G mobile network was caused by an expired certificate and could easily have been avoided, it has emerged
December 07, 2018 07 Dec'18
Complex Post Office Horizon case set to continue into 2020

Court case where subpostmasters are suing the Post Office set to span at least four trials and extend into 2020
December 06, 2018 06 Dec'18
Software failure paralyses O2’s 4G network

O2 is racing to fix a major outage on its 4G network that has left millions of mobile subscribers without access to data services
December 06, 2018 06 Dec'18
Computer Weekly Buyer's Guide features list 2019

Here is our 2019 schedule of up-and-coming in-depth articles that will cover carefully selected topics to help IT leaders select the right technology for their organisation
December 04, 2018 04 Dec'18
Barclays staff to transfer to HCL as IT deal is expanded

Bank announces closure of operation in Lithuania, with employees transferring to IT services company HCL
November 29, 2018 29 Nov'18
Interview: Sam Lowe, chief technology officer, Streetbees

Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers
November 29, 2018 29 Nov'18
Danish government launches wide-ranging digital services project

Denmark's government has launched an ambitious project to digitise and automate public services
November 28, 2018 28 Nov'18
FCA deeply concerned as no end in sight for IT failures in banking

The FCA has reported a massive increase in the number of banking IT failures in the UK and admitted there is no end in sight
November 27, 2018 27 Nov'18
GDS has lost momentum, MPs told

There are still significant culture issues in government and the Government Digital Service has stopped supporting departments to do the right thing, Science and Technology Committee hears
November 23, 2018 23 Nov'18
UK fails to make top eGovernment rankings

UK fails to make it into the top rankings in the European Commission’s eGovernment Benchmark report, which shows that across Europe, two-thirds of public sector services are now available online
November 22, 2018 22 Nov'18
TLA calls on tech industry to hire one million tech workers by 2023

Tech industry network TLA has announced a campaign to encourage one million people into tech sector roles over the next five years
November 20, 2018 20 Nov'18
Police challenged over refusal to disclose files on WikiLeaks staff

Lawyers will challenge the Metropolitan Police Service today to confirm or deny whether it holds correspondence with US law enforcement about three WikiLeaks staff – including two UK citizens – in a freedom of information tribunal
November 20, 2018 20 Nov'18
How Singapore Airlines is flying the digital skies

Top Asian carrier Singapore Airlines has been building a digital foundation to fend off potential disruption, but it is not just the IT team that is leading the charge
November 19, 2018 19 Nov'18
CDO interview: Aidan Millar, DNB

Norwegian bank hires chief data officer to lead its data-driven transformation
November 19, 2018 19 Nov'18
Standard Life and Aberdeen Asset Management turn to Workday to complete merger

Standard Life Aberdeen, created in August 2017 when two of Scotland’s largest financial services companies merged, is transferring 3,000 former Standard Life staff to Aberdeen Asset Management’s Workday HR system as it integrates the two businesses
November 16, 2018 16 Nov'18
Three factors marginalising the CISO role

Chief information security officers are typically marginalised due to three factors, and de-coupling the technical and managerial aspects of the job will enable empowerment, says consultant
November 16, 2018 16 Nov'18
WISE emphasises importance of role models at 2018 awards

Gender balance campaign WISE used its 2018 awards ceremony to highlight the importance of female role models, and called on men to lead the charge for equality
November 16, 2018 16 Nov'18
Tech sector split over Brexit deal

The draft EU Withdrawal Agreement has caused rifts in the tech sector, with some calling for a People’s Vote with the option to remain in the EU, and others wanting MPs to back the agreement, saying it’s better than a no-deal scenario
November 16, 2018 16 Nov'18
Post Office executives cross-examined in Horizon IT system trial

A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week.
November 15, 2018 15 Nov'18
The Gym Group flexes its muscles with data analytics

No-frills fitness company The Gym Group is using analytics technology to find insights from its financial, HR and membership data, as it limbers up for rapid expansion in the UK
November 14, 2018 14 Nov'18
Challenger bank ready to get its banking licence back

CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology
November 13, 2018 13 Nov'18
Post Office trial throws up known problem with Horizon system

High Court case in which subpostmasters are suing the Post Office has revealed a known problem with the computer system at the core of the dispute
November 12, 2018 12 Nov'18
Agfa’s move to cloud HR paves the way for healthcare IT spin-off

Agfa-Gevaert is moving HR systems from 40 countries into the cloud as the company prepares to turn its health IT operations into a standalone business
November 09, 2018 09 Nov'18
High court Post Office trial puts subpostmasters’ contract under microscope

Case against Post Office in relation to allegedly faulty computer system begins in High Court
November 07, 2018 07 Nov'18
DXC makes digital transformation push in Asia

IT services firm uses automation and AI to trim its portfolio and size as it helps customers on their digital transformation journey
November 07, 2018 07 Nov'18
Lloyds Banking Group shaking up its workforce to reflect digital times

Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital
November 06, 2018 06 Nov'18
Fujitsu powers forward with business restructure

Technology firm Fujitsu has announced a number of plans for restructuring its business, including the closing of its German manufacturing plant and a number of board resignations
November 05, 2018 05 Nov'18
PAC has ‘serious concerns’ over UK border and new customs IT system

Public Accounts Committee remains concerned about the Customs Declaration Service and the country’s borders post Brexit
October 31, 2018 31 Oct'18
Triumph Motorcycles kick-starts changes with high-tech HR

The Leicestershire-based motorcycle company is deploying IT systems to give customers and its own staff a ‘premium brand experience’
October 30, 2018 30 Oct'18
Traditional financial services firms face extinction within 12 years

A large number of large banks could disappear within 12 years unless they change business models and economics
October 30, 2018 30 Oct'18
How Avanade keeps pace with Microsoft and the market

Systems integrator Avanade has had to adapt to Microsoft’s evolution into an “ecosystem platform” that includes open-source software
October 29, 2018 29 Oct'18
Why subpostmasters and Post Office are battling it out in the High Court

After over a decade of controversy, next week marks the beginning of a court battle between subpostmasters and the Post Office over allegations of faults in an accounting system leading to unfair prosecutions
October 29, 2018 29 Oct'18
Finnish city Espoo trials artificial intelligence for community support

The authorities for Finnish city Espoo are testing out AI technology to help them target services at the residents who need them most
October 29, 2018 29 Oct'18
Philips looks to artificial intelligence to train its workforce

Healthcare company is looking to AI, chatbots and learning playlists to help staff learn new skills more quickly as it adapts changing business priorities
October 28, 2018 28 Oct'18
Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications
October 26, 2018 26 Oct'18
British Airways data breach worse than thought

British Airways has admitted that up to 185,000 more people than first thought may have had personal details compromised in August’s data breach
October 25, 2018 25 Oct'18
Consumer rights champion Which? begins digital journey

Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing
October 25, 2018 25 Oct'18
Firms will use AI to automate HR processes within two years

Companies are gearing up to automate HR processes with artificial intelligence and machine learning, while at the same time battling with outdated IT systems
October 24, 2018 24 Oct'18
11 of 12 border IT systems at risk of not being ready by Brexit, says NAO report

All but one of the critical IT systems needed at the UK border are at risk of not being ready by 29 March 2019, which will have implications if there is a no-deal Brexit
October 23, 2018 23 Oct'18
CIOs and the cloud: The future of European enterprise software

European organisations are moving to the cloud rapidly, but trepidation remains in concerning certain aspects, such as security
October 23, 2018 23 Oct'18
Government to invest £8m in Brexit customs training and automation

The Treasury and HMRC are putting measures in place to support the customs sector should the UK leave the EU with no deal, including funding to increase automation and training
October 19, 2018 19 Oct'18
Russians using less cash after accelerated use of electronic payments

Russians are increasingly using electronic payments rather than cash, a recent study by Sberbank has found
October 17, 2018 17 Oct'18
Nordic CTO interview: Anders Johanson, Husqvarna

Husqvarna is on a journey to transform itself into a product and services company by using the latest digital technology and Anders Johnson is a driving force behind it
October 16, 2018 16 Oct'18
There is more to fintech than meets the eye

Financial technology goes way beyond the flashy apps facing consumers and into the depths of the back office
October 16, 2018 16 Oct'18
UK faces 10 cyber attacks a week as hostile states step up hacking, says NCSC

The UK’s National Cyber Security Centre has thwarted more than 1,600 attacks over the past two years – many by hostile nation states