News

Managing IT and business issues

• October 24, 2024 24 Oct'24

  Prudential taps AI to improve health insurance experience

  Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes

• October 24, 2024 24 Oct'24

  Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO

  Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development

• October 23, 2024 23 Oct'24

  Federation requests government investigation into third Post Office branch system

  Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed

• October 23, 2024 23 Oct'24

  ServiceNow touts Now platform as AI engine for transformation

  At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value

• October 22, 2024 22 Oct'24

  Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal

  The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change

• October 22, 2024 22 Oct'24

  Dell CTO: Enterprise AI poised to take off in 2025

  After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese

• October 22, 2024 22 Oct'24

  Former Post Office IT boss alleged to have misrepresented alternative to in-house build

  Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon

• October 21, 2024 21 Oct'24

  Post Office worker who allegedly told staff to destroy evidence could return, as police investigate

  Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation

• October 21, 2024 21 Oct'24

  Techcombank’s tech investments set to fuel record profit

  The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine

• October 21, 2024 21 Oct'24

  Can AI be secure? Experts discuss emerging threats and AI safety

  International cyber security experts call for global cooperation and proactive strategies to address the security challenges posed by artificial intelligence

• October 21, 2024 21 Oct'24

  Review of late evidence doesn’t change Post Office Capture system report

  Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed

• October 18, 2024 18 Oct'24

  How Philippine Airlines is transforming customer experience

  The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes

• October 17, 2024 17 Oct'24

  Met Police investigating senior Post Office worker over evidence destruction allegation

  Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence

• October 17, 2024 17 Oct'24

  NCSC chief warns of gap in cyber threats and defence capabilities

  The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief

• October 17, 2024 17 Oct'24

  Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025

  Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action

• October 17, 2024 17 Oct'24

  EU cyber security bill NIS2 hits compliance deadline

  The EU’s NIS2 bill will harmonise how companies and member states approach cyber security, but its success will depend on how well it is implemented and enforced

• October 16, 2024 16 Oct'24

  Philippines leaps forward in e-government with cloud-first strategy

  A common infrastructure and a ‘once-only’ principle have propelled the Philippines up the UN’s E-Government Development Index, streamlining services and bolstering data sovereignty

• October 16, 2024 16 Oct'24

  Digitisation forum launched ahead of Norway’s digital strategy

  Norway's government is preparing itself for the future by establishing an advisory hub to support its digital strategies

• October 16, 2024 16 Oct'24

  Applying IT observability to deliver business metrics

  The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends

• October 16, 2024 16 Oct'24

  Former police officer heading Post Office operations did nothing to help innocent subpostmasters

  Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions

• October 15, 2024 15 Oct'24

  Tech and digital skills key to improving police productivity

  The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and ...

• October 15, 2024 15 Oct'24

  UK government unveils AI safety research funding details

  Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses

• October 15, 2024 15 Oct'24

  Hillingdon Council commits £9m to tech revamp in digital strategy

  Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data

• October 15, 2024 15 Oct'24

  NCSC expands school cyber service to academies and private schools

  The National Cyber Security Centre is expanding its PDNS for Schools service to encompass a wider variety of institutions up and down the UK

• October 14, 2024 14 Oct'24

  How Zoom is charting its course towards an AI-first platform

  Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals

• October 11, 2024 11 Oct'24

  Post Office believes it took £36m from subpostmasters with unexplained losses

  The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself

• October 11, 2024 11 Oct'24

  Post Office set to axe in-house-developed New Branch IT software

  Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative

• October 10, 2024 10 Oct'24

  Gartner: AI can be catalyst for new business models

  Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology

• October 10, 2024 10 Oct'24

  NCSC issues fresh alert over wave of Cozy Bear activity

  The NCSC, FBI and NSA publish updated warning about Cozy Bear’s activities, highlighting a range of vulnerabilities the threat actor is using to set up its cyber attacks

• October 10, 2024 10 Oct'24

  Government launches cyber standard for local authorities

  Local government bodies are being invited to take advantage of a new NCSC-derived Cyber Assessment Framework to help enhance their resilience and ward off cyber attacks

• October 10, 2024 10 Oct'24

  Internet Archive web historians target of hacktivist cyber attack

  The Internet Archive nonprofit digital library and Wayback Machine operator has been attacked by pro-Palestinian hacktivists

• October 10, 2024 10 Oct'24

  How Recorded Future finds ransomware victims before they get hit

  Threat intel specialists at Recorded Future have shared details of newly developed techniques they are using to disrupt Rhysida ransomware attacks before the gang even has a chance to execute them

• October 10, 2024 10 Oct'24

  UK and US pledge closer working on children’s online safety

  In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation

• October 10, 2024 10 Oct'24

  Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’

  Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing

• October 09, 2024 09 Oct'24

  Under-fire Nick Read was unprepared for Post Office challenge

  Post Office boss Nick Read was not prepared for the task ahead of him when he joined the organisation as CEO in 2019

• October 09, 2024 09 Oct'24

  MoneyGram customer data breached in attack

  MoneyGram confirms that customer data has been stolen in an incident that appears to have started with a social engineering attack on its IT helpdesk staff

• October 09, 2024 09 Oct'24

  Five zero-days to be fixed on October Patch Tuesday

  Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform

• October 09, 2024 09 Oct'24

  OpenAI to open office in Singapore to spearhead APAC expansion

  OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region

• October 09, 2024 09 Oct'24

  UK Cyber Team seeks future security professionals

  Young people from across the UK have a chance to represent the country in international competitions and advance their future careers in cyber security

• October 08, 2024 08 Oct'24

  Secureworks: Ransomware takedowns didn’t put off cyber criminals

  The number of active cyber criminal ransomware gangs has surged by almost a third in the space of 12 months, according to the latest intelligence from Secureworks

• October 08, 2024 08 Oct'24

  Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry

  Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project

• October 08, 2024 08 Oct'24

  UK’s cyber incident reporting law to move forward in 2025

  The UK government says that enforced cyber incident and ransomware reporting for critical sectors of the economy will help to build a better picture of the threat landscape and enable more proactive and preventative responses

• October 07, 2024 07 Oct'24

  Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry

  Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer

• October 06, 2024 06 Oct'24

  Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter

  A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership

• October 04, 2024 04 Oct'24

  UK telcos including BT at risk from DrayTek router vulnerabilities

  A series of vulnerabilities in DrayTek's Vigor router product lines affects multiple comms service providers in the UK, according to new analysis

• October 04, 2024 04 Oct'24

  NCSC celebrates eight years as Horne blows in

  Outgoing NCSC interim leader Felicity Oswald shares her thoughts on the body’s work over the past eight years as she hands over the reins to incoming CEO Richard Horne

• October 04, 2024 04 Oct'24

  Post Office senior executive suspended over allegations of destroying evidence

  Statement to public inquiry reveals that investigation is underway over allegations that a senior Post Office executive instructed staff to destroy evidence

• October 04, 2024 04 Oct'24

  Cups Linux printing bugs open door to DDoS attacks, says Akamai

  The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai

• October 04, 2024 04 Oct'24

  Post Office recruiting tech-savvy board member amid unravelling IT disaster

  Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director

• October 04, 2024 04 Oct'24

  Late evidence in Post Office Capture investigation could not be reviewed

  Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software