News

Managing IT and business issues

• March 12, 2019 12 Mar'19

  Nationwide uses natural language processing to discover what annoys customers

  SAS has run a proof of concept at building society Nationwide, using artificial intelligence and natural language processing to determine how to improve customer correspondence

• March 12, 2019 12 Mar'19

  Australia should embrace automation but be aware of downsides

  Experts at a McKinsey event in Sydney called for Australian enterprises to automate while acknowledging the need to reskill workers whose jobs could be displaced

• March 07, 2019 07 Mar'19

  Tech under spotlight at High Court in second subpostmasters versus Post Office trial

  The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use

• March 04, 2019 04 Mar'19

  Danske Bank builds on machine learning to predict IT failures

  Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers

• March 04, 2019 04 Mar'19

  IT Priorities 2019: APAC keeping pace with digital transformation

  Digital transformation is well underway among APAC enterprises which are looking to spend more on refreshing their IT infrastructure and technologies that improve employee productivity

• March 02, 2019 02 Mar'19

  Facebook asked George Osborne to influence EU data protection law

  Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation

• February 27, 2019 27 Feb'19

  Dutch companies lack knowledge of IoT’s benefits

  Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential

• February 22, 2019 22 Feb'19

  Facebook planned to spy on Android phone users, internal emails reveal

  Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising and invites to dating sites to ‘single’ people, confidential documents show

• February 21, 2019 21 Feb'19

  APAC enterprises are just getting started on AI

  Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey

• February 19, 2019 19 Feb'19

  Activist Lauri Love’s computer ‘contained hacked data’, says judge

  Lauri Love, who has been accused of hacking into US government computer systems, has lost a legal action against the NCA for the return of his computers and storage device

• February 18, 2019 18 Feb'19

  Chief data officer role now well-entrenched, says Gartner

  Three out of five chief data officers in a Gartner study reported an increase in headcount, though few are measuring the value of their data assets

• February 15, 2019 15 Feb'19

  CaixaBank customers can use their faces to withdraw money at ATMs

  Spanish bank begins roll-out of ATMs equipped with facial recognition technology, but customers can still use card and PIN

• February 13, 2019 13 Feb'19

  Chinese AI startup claims breakthrough in pediatric diagnosis

  Yitu Healthcare claims over 90% accuracy when diagnosing a range of pediatric diseases using a natural language processing system

• February 13, 2019 13 Feb'19

  Businesses fail to grasp the true cost of public cloud

  Public cloud infrastructure as a service sounds good on paper, but a survey has found that many IT professionals are seriously overspending

• February 12, 2019 12 Feb'19

  Legacy systems holding banks back from meeting demand for instant accounts

  Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes