News

Managing IT and business issues

• September 14, 2016 14 Sep'16

  Yorkshire Bank to invest in online banking to support cost cutting

  Clydesdale and Yorkshire group to invest in technology at retail bank while reducing staff and number of branches

• September 13, 2016 13 Sep'16

  UK SMEs have false sense of cyber security

  Many small businesses have the mistaken impression that they are safe from cyber attacks and the huge damage they can cause

• September 12, 2016 12 Sep'16

  CIO interview: Neil Roberts, head of digital, Eurostar

  Eurostar’s head of digital talks about the benefits of bringing development in-house, Wi-Fi headaches and on-board entertainment

• September 12, 2016 12 Sep'16

  MaidSafe secure internet concept enters testing phase

  Scottish internet startup MaidSafe brings its vision for a more private and secure approach to the web a step closer to reality

• September 09, 2016 09 Sep'16

  CIO interview: Neil Pearce, Travis Perkins

  Retailer Travis Perkins’ largest IT transformation programme to date is a challenge CIO Neil Pearce is more than happy to take on

• September 09, 2016 09 Sep'16

  Nordic CIO Interview: Mattias Forsberg, Scandinavian Airlines

  The CIO of Nordic airline SAS talks to Computer Weekly about how digital technologies are changing customer experiences as well as the business itself

• September 08, 2016 08 Sep'16

  Bank IT spending to hit $241bn across four major global regions

  IT spending across four major economic regions will increase by around 4% in 2016, but Europe is the least certain

• September 07, 2016 07 Sep'16

  Managed services could be key to connecting up siloed IT in Middle East organisations

  Organisations in the Middle East will increasingly look for managed services to connect up their IT as they embark on digital transformation

• September 07, 2016 07 Sep'16

  A quarter of local council procurement policies do not support use of G-Cloud, research shows

  Latest research by public sector-focused IT provider Eduserv sheds further light on reasons why local councils have been slow to adopt the G-Cloud procurement framework

• September 07, 2016 07 Sep'16

  MoD becomes first tenant in Microsoft's UK Azure datacentre

  Microsoft’s UK Azure cloud is now fully operational, offering Azure cloud services and Office 365

• September 06, 2016 06 Sep'16

  DWP "seriously considered" suing IT suppliers over Universal Credit failure

  Institute for Government report reveals that during the 2013 “reset” of Universal Credit, the Department for Work and Pensions pointed fingers at suppliers

• September 06, 2016 06 Sep'16

  DLA Piper moves back-office roles to Poland

  Law firm DLA Piper is moving business support jobs, including IT roles, from the UK to a delivery hub in Warsaw

• September 06, 2016 06 Sep'16

  British Airways IT glitch grounds flights and delays passenger check-in times

  British Airways claims services are returning to normal following an unknown IT glitch, but is advising passengers to check-in online to avoid long delays at airports

• September 02, 2016 02 Sep'16

  Banks should avoid customer service robots for a few more years

  Banking sector should not use software robots to automate customer services such as chat because consumers expect better service levels when it come to their finances

• September 01, 2016 01 Sep'16

  Nordic CIO interview: Mattias Wedar, Eniro

  Computer Weekly talks with Mattias Wedar, head of user and customer experience at Eniro, about how the Swedish directory company is tackling change with closer integration of IT and product development

• August 23, 2016 23 Aug'16

  Interim Gov.uk Verify boss sets out future priorities

  Jess McEvoy looks at potential for re-use of the government’s identity assurance platform in both public and private sector

• August 23, 2016 23 Aug'16

  Zahid Group uses ERP to revolutionise business

  As Saudi Arabia sets out to diversify its economy away from oil, the kingdom’s companies are undergoing rapid transformation

• August 22, 2016 22 Aug'16

  How Middle East CIOs can steer business strategy

  The perception of the role of CIO at organisations in the Middle East is gradually shifting from back-end support to business enabler

• August 10, 2016 10 Aug'16

  Nordic CIO interview: Johan Tömmervik, SKF

  Johan Tömmervik, CIO of Swedish-founded bearing and seal manufacturer SKF, tells Computer Weekly about the challenge of creating services for a diverse customer base

• August 10, 2016 10 Aug'16

  MI5 staff repeatedly overrode data surveillance rules

  Security service MI5 is responsible for 210 “clear contraventions” over five years for the way it accessed private internet and telephone data

• August 08, 2016 08 Aug'16

  CIO interview: Omid Shiraji, interim CIO, Camden Council

  Camden Council’s interim CIO talks cloud migration, partnerships and digital leadership in local government

• August 05, 2016 05 Aug'16

  GDS ‘will not be broken up’, says new boss Kevin Cunnington

  The new GDS boss promises to continue the work of his predecessors and vows that the organisation will retain digital leadership of the public sector

• August 04, 2016 04 Aug'16

  Singapore’s DBS Bank signs up to Amazon cloud

  The latest move in the cloud journey of DBS bank in Singapore is an agreement with Amazon Web Services

• August 03, 2016 03 Aug'16

  Government awards blockchain G-cloud contract to startup Credits

  The government awards a contract to startup firm Credits to supply public services with blockchain platform as a service

• August 03, 2016 03 Aug'16

  Will Whitehall power struggle cripple Government Digital Service?

  After losing its second leader in less than a year, does the Government Digital Service stand any chance of a successful future?

• August 03, 2016 03 Aug'16

  UAE consumers not confident that their data is safe

  Protecting customer data is a top priority for organisations in the Middle East as threat levels increase

• August 02, 2016 02 Aug'16

  Windows 10 Anniversary Update ramps up Defender security

  Microsoft has added a full biometrics-powered password manager to support website authentication

• August 02, 2016 02 Aug'16

  MI5 wrongly told staff it was exempt from privacy safeguards

  Security service MI5 carried out a rearguard attempt to avoid requirements to seek independent approval for accessing the public’s internet, web, email and phone records

• August 02, 2016 02 Aug'16

  Swedish fuel supplier replaces multiple systems with single ERP application to free up IT

  Preem is in the middle of a project that will see it replace about 40 business systems with off-the-shelf ERP

• August 02, 2016 02 Aug'16

  Nordic CIO interview: Liv Fiksdahl, DNB

  CIO of Norwegian bank tells Computer Weekly how Indian outsourcing partners help her keep costs down and digitise the business

• August 01, 2016 01 Aug'16

  Stephen Foreshew-Cain confirms he is leaving GDS

  Head of Government Digital Service is leaving after nine months in the role, to be replaced by the Department for Work and Pensions’ Kevin Cunnington

• August 01, 2016 01 Aug'16

  IT boss Mark Dearnley to leave HMRC

  HMRC’s chief digital and information officer is returning to the private sector in the midst of the department’s Aspire contract exit

• July 28, 2016 28 Jul'16

  Nordic CIO interview: Vesa Erolainen, Pöyry

  Doubts were raised when Vesa Erolainen, CIO at Finnish engineering and consulting company Pöyry, outlined his IT transformation plan, but he ended up winning an award for it

• July 28, 2016 28 Jul'16

  MI5 accused of compromising security court

  Judges at the UK's most secret court were persuaded not to disclose the existence of secret intrusive data on the population after briefings and lunch with MI5's deputy director general

• July 28, 2016 28 Jul'16

  Al Murooj Rotana increases guest satisfaction with updated Wi-Fi network

  Dubai-based Rotana Hotels sees guest satisfaction rates rise on back of 802.11ac wireless roll-out at its Al Murooj Rotana property

• July 28, 2016 28 Jul'16

  Using a #hashtag to take diversity awareness global

  Recruiter Structur3dpeople utilises the power of social media to spread the word about women in the technology industry

• July 28, 2016 28 Jul'16

  UK’s top security judges struggle to assess privacy threats

  Technological advancements make it difficult for the Investigatory Powers Tribunal to assess privacy threats, say the tribunal’s own judges

• July 28, 2016 28 Jul'16

  Never lose track of customer journey, says Brussels Airlines CIO

  Brussels Airlines is transforming its IT, with customer experience the driving force.

• July 26, 2016 26 Jul'16

  CIO Interview: Andy Williams, Save the Children

  The global CIO at Save the Children discusses why one size never really fits all and how IT is transforming to provide digital initiatives

• July 26, 2016 26 Jul'16

  No barrier to trial in UK, Lauri Love extradition hearing told

  British hackers, including members of Anonymous, have been tried in the UK, despite causing serious damage to US computer systems, a court hears

• July 26, 2016 26 Jul'16

  Date set for landmark hearing into EU-US data transfers

  Irish court hearing triggered by Austrian law student Max Schrems could have huge implications for EU-US trade and the data privacy rights of millions of EU citizens

• July 25, 2016 25 Jul'16

  BT says it's "absolutely willing" to create independent board to run Openreach

  BT Group chairman Michael Rake says the organisation is willing to let an independent board oversee Openreach’s spending and strategy decisions

• July 20, 2016 20 Jul'16

  DWP blames policy changes for a further shift in Universal Credit rollout

  A Public Accounts Committee hearing coincided with news that the DWP is delaying the rollout of Universal Credit

• July 20, 2016 20 Jul'16

  Aster Group to implement ServiceNow

  Housing developer to use cloud-based service across multiple business functions following succesful implementation for IT service desk

• July 20, 2016 20 Jul'16

  Benelux CIO interview: Paul Elich, CIO at KLM

  Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France

• July 20, 2016 20 Jul'16

  Insurance firm frees itself from legacy shackles

  Insurance intermediary is moving its IT infrastructure into the cloud in a 12-month project that also sees it update its end-user computing technologies

• July 19, 2016 19 Jul'16

  US government joins legal challenge of EU-US data transfers

  Helen Dixon, Ireland’s data protection commissioner, is asking the European Court of Justice to rule on the legality of EU-US data transfers, post-Safe Harbour, in a landmark legal challenge

• July 19, 2016 19 Jul'16

  How Salesforce is encouraging people into coding

  Trailhead initiative is targeting people of diverse ages and backgrounds to take up coding

• July 19, 2016 19 Jul'16

  BT accused of under-investing in Openreach, prompting renewed calls for business split

  The Culture, Media and Sport Committee calls for operation and investment overhaul for Openreach, and claims failure to deliver on this should prompt Ofcom to order breakaway from BT

• July 19, 2016 19 Jul'16

  Middle East airlines must continue to invest in IT

  Airlines in the Middle East are investing heavily in IT as the industry faces increasing demand for more efficient services

• July 18, 2016 18 Jul'16

  British Gas launches women in tech network

  Energy services provider announces the launch of its women in tech network to provide a community for female tech employees

• July 15, 2016 15 Jul'16

  Collaboration is essential in dispelling “deeply ingrained” gender career stereotypes

  O2’s HR director Ann Pickering urges collaboration between government, schools and business to break down tech industry barriers

• July 15, 2016 15 Jul'16

  HMRC needs to win public trust over digital services, says NAO

  The National Audit Office calls on HM Revenue & Customs to increase transparency and assess thow moving to a digital tax system will impact businesses and individuals

• July 14, 2016 14 Jul'16

  CIO Interview: Elly Resende, CIO, Rio 2016 Olympics

  As Rio de Janeiro gets ready to host the Olympics, Computer Weekly speaks to the man in charge of its IT

• July 14, 2016 14 Jul'16

  Nordic CIO interview: Roland Grunéus, Intrum Justitia

  Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data

• July 13, 2016 13 Jul'16

  Investigatory Powers Bill: rushed through under cover of Brexit

  The government should delay the Investigatory Powers Bill to allow time for proper scrutiny following the political chaos that has engulfed Britain after the Brexit vote

• July 13, 2016 13 Jul'16

  UK retail banks could get Google-like legacy IT replacement

  Former Google engineers apply their experience to solving the huge handicap that core legacy systems place on the banking industry

• July 12, 2016 12 Jul'16

  CIO interview: Tonino Ciuffini, Warwickshire County Council

  Warwickshire County Council’s CIO, Tonino Ciuffini, talks about his love for the job, cloud and information sharing

• July 12, 2016 12 Jul'16

  Standard Chartered takes global delivery network to next level

  Bank to invest $3bn in global delivery network, with particular focus on scaling up Malaysian centre

• July 12, 2016 12 Jul'16

  Cisco wants to be the foundation for digital transformation

  At Cisco Live in Las Vegas, CEO Chuck Robbins sets out his vision for the future and moves to position the supplier at the heart of enterprise digitisation

• July 11, 2016 11 Jul'16

  Case study: Leeds City Council saves £400,000 with new print system

  Council uses Canon’s organisation-wide centralised print system as platform for digital change

• July 11, 2016 11 Jul'16

  Outdated IT limits retail gains from customer data

  Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services

• July 11, 2016 11 Jul'16

  NHS England appoints three senior IT leaders

  Chief clinical information officer, CIO and director of digital experience hired to replace role of chief information and technology officer

• July 08, 2016 08 Jul'16

  IPA rates several government IT projects as red or amber/red

  The Infrastructure and Projects Authority gives several IT projects a low rating of red or amber/red, including HMRC’s Aspire exit and the Home Office’s Oracle ERP project

• July 08, 2016 08 Jul'16

  Irish data challenge could cost businesses billions, claims Facebook

  Facebook and Irish business groups say a legal challenge to Standard Contractual Clauses, used to permit data transfers between Europe and the UK, could cut 1% from Europe's GDP if it succeeds

• July 08, 2016 08 Jul'16

  New Jersey turns to technology to keep offenders out of jail

  New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard

• July 06, 2016 06 Jul'16

  Australian real estate company goes all in on public cloud

  Australian real estate marketing company moves systems into the cloud to help it compete during a property boom

• July 06, 2016 06 Jul'16

  NHS England scraps controversial Care.data programme

  The government decides to shut down its troubled Care.data programme as Fiona Caldicott launches new opt-out model for the sharing of patient data

• July 05, 2016 05 Jul'16

  Nordic CIO interview: Tore Burheim, University of Bergen

  IT director of Norwegian university tells Computer Weekly about digitising education and creating co-operative clusters

• July 04, 2016 04 Jul'16

  Scottish police and Accenture terminate IT systems contract

  Scottish Police Authority, Accenture and Police Scotland have mutually agreed to abandon the £40m contract for new operational policing system after project ran into problems

• July 01, 2016 01 Jul'16

  The strange case of the UK’s missing information commissioner

  The post of information commissioner for the UK remains vacant, with new appointee, Elizabeth Denham, still in Canada awaiting a Crown warrant of appointment

• July 01, 2016 01 Jul'16

  Barclays banks on agile and DevOps to tackle competitive threats in fintech

  Barclays Bank opens up about how increasing competition in the financial services sector has fuelled its 18-month, company-wide campaign to increase its use of agile and DevOps methodologies

• July 01, 2016 01 Jul'16

  CCS extends controversial temporary staff sourcing framework

  The Crown Commercial Service extends the Contingent Labour One framework, now due to expire in June 2017

• June 30, 2016 30 Jun'16

  Nearly half of NHS CIOs concerned about paperless 2020 target

  While most agree that electronic patient records are beneficial, nearly half of NHS CIOs are worried about meeting NHS England’s mandate of going paperless by 2020, according to a survey

• June 30, 2016 30 Jun'16

  Benelux CIO interview: Michiel Valk, Randstad Group Netherlands

  The CIO of Dutch human resources services provider Randstad Group Netherlands tells Computer Weekly about its use of big data, mobile applications and agility

• June 29, 2016 29 Jun'16

  Lauri Love using illness as a shield against extradition, claims prosecution

  Prosecution lawyer questions whether activist Lauri Love is not fit enough to stand trial in the US over hacking charges,as expert witnesses warn that US prisons are ill-equipped for people with mental health problems.

• June 29, 2016 29 Jun'16

  Tech Talent Charter finalises launch as part of London Technology Week

  Technology company “collective”, the Tech Talent Charter launches to tackle lack of diversity in the tech sector

• June 29, 2016 29 Jun'16

  Lauri Love may be faking mental illness claims lawyer for US

  Prosecution lawyer Peter Caldwell questions whether activist Lauri Love is exaggerating mental health problems to avoid extradition to face hacking charges in the US

• June 29, 2016 29 Jun'16

  US government may ask for travellers’ social media details

  The US government is seeking permission to request details of travellers’ social media presence

• June 29, 2016 29 Jun'16

  Number of women tech bosses doubles year-on-year

  The number of women heading up tech departments has risen to 7% in 2016, finds Mortimer Spinks

• June 29, 2016 29 Jun'16

  Brexit: GDS boss urges civil servants to keep calm and carry on

  GDS boss Stephen Foreshew-Cain has told civil servants to continue with their work “calmly and proudly” in the face of Brexit

• June 29, 2016 29 Jun'16

  Vodafone may pull jobs out of UK after Brexit

  Vodafone says it may pull its headquarters out of the UK after the country voted for Brexit

• June 28, 2016 28 Jun'16

  Facebook data case raises US national security issues

  Dublin court case on the legality of Facebook’s data transfers to the US raises issues that affect US national security, claims US Department of Justice

• June 28, 2016 28 Jun'16

  Lauri Love suicide risk if extradited to US over hacking allegations

  Westminster Magistrates’ Court hears evidence from medical experts that alleged hacker Lauri Love is at risk of suicide if extradited to the US

• June 28, 2016 28 Jun'16

  Greater focus on UK tech talent essential in face of Brexit

  The UK is already suffering from an IT skills crisis, so how will leaving the European Union affect tech jobs now and in the future?

• June 27, 2016 27 Jun'16

  Post-Brexit price hikes hit cloud and datacentre community, as currency fluctuations bite

  Cloud and datacentre analysts claim IT buyers are already feeling the pinch from the outcome of the EU referendum, but past performance suggests demand for colocation space will rise in the event of recession

• June 27, 2016 27 Jun'16

  Banking IT community faces uncertain Brexit future

  The financial services IT community faces a period of uncertainty as finance firms reassess plans following the EU referendum result

• June 23, 2016 23 Jun'16

  Most influential women in UK IT 2016: Rising Stars

  Computer Weekly reveals the judges’ choice for the 2016 most influential women in UK IT Rising Stars. Special thanks to the Salesforce Foundation for extending its support to our 2016 Rising Stars

• June 23, 2016 23 Jun'16

  Focus on diversity, not gender, says most influential woman in UK IT 2016

  The winner of Computer Weekly’s most influential woman in UK IT award, Maggie Philbin, says the IT industry should focus on wider diversity as opposed to just gender equality

• June 23, 2016 23 Jun'16

  Computer Weekly announces the 50 most influential women in UK IT 2016

  Computer Weekly announces its top 50 list of the most influential women in UK IT, including 2016 winner Maggie Philbin

• June 23, 2016 23 Jun'16

  Nordic CIO interview: Martin Althén, Husqvarna

  The CIO at power tool maker Husqvarna tells Computer Weekly how he is repositioning the company through digitalisation

• June 22, 2016 22 Jun'16

  Singapore to block internet access for its public servants from 2017

  From May 2017, most of Singapore’s public servants will not be able to access the internet from their workstations

• June 22, 2016 22 Jun'16

  Act now to save the open internet, says Internet Governance Commission

  The future of the internet is at risk from multiple scenarios, and quick action is needed to protect it, says the Internet Governance Commission

• June 22, 2016 22 Jun'16

  CESG issues challenge to information security professionals

  CESG technical director Jonathan Lawrence tells The Cyber Security Summit that information security professionals need to deliver security controls that help business users achieve their goals securely

• June 21, 2016 21 Jun'16

  Amazon cloud crash forced Australian enterprises to take heads out of sand

  Enterprises in Australia need to rethink their cloud backup strategies following the recent AWS outage in Sydney

• June 21, 2016 21 Jun'16

  US takes on the critics of Prism in Irish court

  The US says social media companies have to do mass surveillance in Europe, while the European Union says they can’t. The Irish court is to decide competing claims

• June 20, 2016 20 Jun'16

  UAE businesses struggle with security breach declaration

  UAE firms find difficulty in providing facts on security breaches, while consumers demand to be informed of incidents

• June 20, 2016 20 Jun'16

  Simon Stevens launches medtech innovation fund

  NHS England chief executive Simon Stevens announces a programme to “fast-track” innovations into the health service

• June 20, 2016 20 Jun'16

  Three-quarters of tech firms do not have gender diverse senior management

  Research by Tech London Advocates finds that only 23% of technology companies have gender diverse teams at senior management level

• June 20, 2016 20 Jun'16

  Leaving the EU would put tech startups at risk, says Ed Vaizey

  Speaking at the launch of London Technology Week, minister of state for culture and the digital economy Ed Vaizey says the digital single market is a “massive opportunity” for UK tech companies