News

Managing IT and business issues

September 20, 2012 20 Sep'12
Interview: Catherine Doran, CIO, Royal Mail

A year into the job, Royal Mail CIO Catherine Doran talks about transformation, business change, and recruiting 100 new IT staff
September 19, 2012 19 Sep'12
Activision uses Salesforce to serve gaming community

The Call of Duty designers use the Service Cloud and Chatter Communities to solve customer queries
September 14, 2012 14 Sep'12
CIO interview: Andy Haywood, Co-operative Business Group

The new group CIO at the Co-operative Group talks about his plans for technology across the organisation’s businesses
September 12, 2012 12 Sep'12
Tesco signs £65m datacentre deal to drive online expansion

Tesco expects to cut several millions each year from its IT bill following a 15-year £65m datacentre deal with Sentrum

September 11, 2012 11 Sep'12
Is the consumerisation of IT beneficial to anyone?

Employees' personal devices are being used in business every day, and that is posing new challenges for IT departments
September 11, 2012 11 Sep'12
Cabinet Office blacklists Fujitsu from government IT contract tenders

The Cabinet Office has banned Fujitsu and another IT supplier from tendering for public sector IT contracts as they constitute too high a risk
September 10, 2012 10 Sep'12
Circuit breakers could mitigate risk in automated trading

Merchant banks that automate trading could use circuit-breaking technology to reduce problems caused by stock market volatility
September 10, 2012 10 Sep'12
Indian IT services firm Infosys buys management consultancy Lodestone

Indian IT services provider Infosys has grown its business consultancy with the acquisition of Swiss-based management consultancy Lodestone
September 05, 2012 05 Sep'12
Digital technologies to spark major shake-up of IT suppliers, says report

CIOs have been urged to rethink their partnerships with strategic suppliers as the industry goes through its most disruptive period since the dot com crash
September 03, 2012 03 Sep'12
PwC examines Phoenix IT's financial irregularities

The cloud and networking firm suspends a manager as it prepares to reduce its net assets by £14m

August 31, 2012 31 Aug'12
Leading PC suppliers announce Windows 8 devices

HP, Dell, Asus, Toshiba, Lenovo and Sony have announced products, from laptops to smartphones, which will run Microsoft’s new operating system.
August 24, 2012 24 Aug'12
BI users slammed by IT as banshees and telepaths

Survey discovers IT professionals exasperated and world weary when confronted by BI users uncommunicative and exigent.
August 14, 2012 14 Aug'12
Macmillan runs roadshows to address resistance to service management

Cancer charity Macmillan used a series of roadshows to overcome user resistance when it upgraded its IT service management (ITSM)
July 30, 2012 30 Jul'12
Vodafone appoints new CEO of Cable & Wireless Worldwide

Following the acquisition of C&WW, Vodafone has transferred its head of global enterprise to run the new venture
July 27, 2012 27 Jul'12
CW500: The technology behind the BBC's Olympics coverage

BBC CTO John Linwood told Computer Weekly’s CW500 Club about the “terrifying” challenge of providing live coverage of all events at the Olympics
July 19, 2012 19 Jul'12
Lack of IT investment could prolong recession

Research suggests the UK economy could continue to suffer economically as businesses fail to invest in technology and innovation
July 19, 2012 19 Jul'12
Co-op uses Lloyds managed service in branch acquisition

The Co-operative bank will switch to Lloyds TSB's IT platform when it buys the 632 Lloyds TSB and Cheltenham and Gloucester branches
July 17, 2012 17 Jul'12
IT consultancy rises in construction and transportation sectors

Finance and the public sector remain IT consultancies' biggest clients but the construction and transportation sectors are increasing their use
July 16, 2012 16 Jul'12
Home Office creates private police ICT company

The Home Office has created a private firm to manage police IT after the the National Policing Improvement Agency (NPIA) was abolished
July 13, 2012 13 Jul'12
What next for government open data?

Campaigners are worried that plans for further data releases and their promised £16bn stimulus to the economy are being derailed
July 11, 2012 11 Jul'12
Deloitte: customer data analytics insight can breed new moral hazards

Deloitte data survey indicates UK organisations should tread warily when doing analytics on customer data. But opportunities abound for those who educate their customers well and are transparent.
July 09, 2012 09 Jul'12
Businesses rein in spending on hardware and software

Businesses are reining in spending on hardware and software amid continued uncertainty in the global economy, according to analyst Gartner
July 05, 2012 05 Jul'12
CW500: Agile techniques for software development

Using agile development methodologies can speed software development and reduce the likelihood of errors, IT leaders heard at the CW500 Club
June 28, 2012 28 Jun'12
Vodafone grabs T-Mobile US boss Philipp Humm to run Europe

Just 24 hours after leaving his role as CEO of T-Mobile USA, Philipp Humm is named head of Central and Northern Europe for Vodafone
June 27, 2012 27 Jun'12
RBS set to sue supplier CA Technologies for software failure

Reports claim RBS is gearing up for legal action against US software supplier CA Technologies over the technical fault that crashed accounts
June 26, 2012 26 Jun'12
Whitehall must measure progress of IT strategy, says IfG

Whitehall must measure the progress of its IT strategy more effectively to achieve its transformation agenda, says the Institute for Government (IfG)
June 14, 2012 14 Jun'12
Beware what you ask of big data – you might just get the answer

One of the perils inherent in big data projects is not knowing what to do with the results
June 12, 2012 12 Jun'12
Big business at risk from byzantine privacy laws

Privacy laws introduced in Asia, China and Latin America are creating new headaches for multinational companies
May 30, 2012 30 May'12
IT is overrated and underdelivers

Research from Forrester shows that IT and the business still face major cultural differences.
May 25, 2012 25 May'12
Kelsey steps down as transparency czar

Tim Kelsey, the Cabinet Office’s transparency czar, has stepped down to become national director for patients and information at the NHS Commissioning Board Authority
May 25, 2012 25 May'12
Why utility is the new ROI for IT projects

Businesses should measure utility, not return on investment, to choose the best IT projects for their money, says advisory group
May 22, 2012 22 May'12
CIOs need to 'relinquish their control of technology'

CIOs will need to take a hands-off approach to IT as the speed of digital technology gathers pace, says Ovum analyst
May 09, 2012 09 May'12
IT managers in ‘true denial’ of BYOD

Juniper Network’s trusted mobility index shows 65% of UK IT managers don’t think employees are using unsupported devices
May 03, 2012 03 May'12
What is the top priority for IT execs in 2012, and why?

Why, given a choice of 14 IT concerns, including cloud computing, did application performance management (APM) come out on top?
April 30, 2012 30 Apr'12
CIO interview: David Bulman, chief information officer, Virgin Atlantic

Six months after joining Virgin Atlantic as CIO, David Bulman is leading a transformation at the airline with mobile technology at its heart.
April 25, 2012 25 Apr'12
IT spending outlook of India Inc to be cautiously optimistic - E&Y

Explore India Inc’s top five IT spending priorities of 2012-13. Also view the slideshow of key data points of this Ernst & Young-CIO Klub survey.
April 17, 2012 17 Apr'12
Master data governance tools needed to seal MDM, data governance gap

Master data management and information governance are intertwined as business disciplines in theory but disconnected in practice. New master data governance tools are emerging to seal the gap.
April 17, 2012 17 Apr'12
Accenture, Detica: Big data to drive business, trigger privacy concerns

Consulting firms Accenture and Detica see the big data wave as rich in new business opportunities, but rank with data privacy concerns.
April 17, 2012 17 Apr'12
Government launches £40m cloud investment fund

The government has launched an Enterprise Capital Fund to lend over £40m to UK cloud computing and software-as-a-service companies
April 17, 2012 17 Apr'12
Gartner: CIOs not cut out for the board

CEOs view CIOs as itinerant technology specialists rather than leadership material, research from Gartner shows.
April 13, 2012 13 Apr'12
Financial companies leading race to digitisation

Financial companies are embracing digitisation faster than other sectors of the economy, says Booz&Co.
April 13, 2012 13 Apr'12
UK technology firms shunning emerging markets

UK technology firms are shunning the expanding BRIC countries in favour of expanding in Western Europe, says Grant Thornton.
April 05, 2012 05 Apr'12
Mobile BI gains momentum in UK corporate IT

Mobile BI is on the rise in UK corporate organisations, according to a Corporate IT Forum survey. Cloud BI, big data, social media and predictive analytics have all weakened.
April 05, 2012 05 Apr'12
Data governance evangelism at heart of Premier Farnell's global strategy

Data governance lies at the heart of Premier Farnell's globalisation strategy. And the electronics distributor's head of global planning and governance says senior management education comes first.
April 02, 2012 02 Apr'12
How the public sector can make shared services work

The prize for public sector savings through shared services arrangements is huge. We examine what makes such projects work.
March 30, 2012 30 Mar'12
Biggest upgrade to PAYE system to go live in April

The biggest upgrade to the UK's PAYE system since the 1950s goes live within two weeks.
March 29, 2012 29 Mar'12
Case Study: The Guide Dogs' BPM modernisation

The Guide Dogs has undergone a major modernisation and restructuring business process management (BPM) programme.
March 28, 2012 28 Mar'12
Forrester: Balancing custom and packaged apps

George Lawrie, vice-president and principal analyst of Forrester Research, advises on when to deploy custom applications
March 23, 2012 23 Mar'12
Information management: lessons from the public sector

Freeform Dynamics identifies the lessons organisations can learn from the public sector's approach to information management
March 23, 2012 23 Mar'12
Case Study: NATS delivers Office 2010, Visio and MS Project on virtual desktops

National Air Traffic Services (NATS) is rolling out virtual desktops as part of a wider change management programme.
March 21, 2012 21 Mar'12
Will the Budget turn Britain into the "technology hub of Europe"?

We ask the IT industry if there is weight behind chancellor George Osborne’s budget ambition to turn the UK into “the tech hub of Europe” or if it was just political rhetoric
March 21, 2012 21 Mar'12
Budget 2012: the highlights for the IT industry

Chancellor George Osborne has laid out his ambitions to make Britain “the technology hub of Europe”.
March 20, 2012 20 Mar'12
Birkbeck College consolidates servers to cut PUE rating to 1.3

Birkbeck College has consolidated four equipment rooms into one £700,000 datacentre with a PUE rating of just 1.3
March 20, 2012 20 Mar'12
CIO interview: Rob Pringle, global IT director, Gazprom

Rob Pringle, director of global IT at Gazprom Marketing and Trading, reveals the secret of rolling out IT quickly
March 19, 2012 19 Mar'12
SMEs need disaster recovery guidance

Despite the perception that few of the more advanced techniques and solutions are suited to SMEs, disaster recovery and business continuity solutions are not only for large organisations
March 15, 2012 15 Mar'12
Gartner IAM summit: Identity and access management in flux but progressing

Identity and access management (IAM) remains in a state of flux as architectures and standards evolve. But does that mean no progress in managing identity?
March 13, 2012 13 Mar'12
Enterprise software procurement done right can save companies millions

Software procurement is frequently poorly conducted, argues consultant Andy Hayler. Intelligent software evaluation processes and savvy contract management can pay huge dividends, he says.
March 12, 2012 12 Mar'12
Demand for outsourcing rises in buyers' market

Businesses stepped up IT outsourcing during the first few months of 2012 to take advantage of competitive deals
March 12, 2012 12 Mar'12
Strategic vision should head up IAM goals for 2012

Defining a strategic vision for identity and access management (IAM) should be a business priority for 2012, says Gartner.
March 10, 2012 10 Mar'12
BPM, MDM called on to marry to deliver blissful customer experience

Forrester’s Clay Richardson speaks on aligning process and data for “customer process transformation.” MDM and BPM pros need to come together to heal “splintered” world of corporate IT.
March 08, 2012 08 Mar'12
BBC Worldwide launches product master data management to boost revenue

BBC Worldwide has started a master data management programme focused on products. The first step was to define product as anything licensed or sold. Communicating with the business was crucial.
March 05, 2012 05 Mar'12
Businesses face existential threat from hackers

Criminal and state-sponsored hacking groups are threatening big business
March 02, 2012 02 Mar'12
Universities investing in back-office IT systems

Increased competition and the need to cut costs are driving universities to replace archaic processes in the back office with software that automates key processes.
February 29, 2012 29 Feb'12
IT departments risk losing responsibility for IT security

IT security professionals can no longer take it for granted that IT security will continue as part of the IT function
February 24, 2012 24 Feb'12
Heads of finance hate big-bang IT projects

Big bang, long-term, strategic, transformational IT projects no longer make sense, says a panel of CFOs.
February 23, 2012 23 Feb'12
Interview: Ian Watmore, Cabinet Office permanent secretary

Ian Watmore was the first ever government CIO in 2004. Now he oversees government IT policy as the top Cabinet Office civil servant.
February 21, 2012 21 Feb'12
CIO priorities 2012: Jos Creese, CIO, Hampshire County Council

Jos Creese, CIO at Hampshire County Council, says IT is the absolute key to reducing costs
February 17, 2012 17 Feb'12
Technology 'geeks' the most productive employees, says research

Employees who push back the boundaries of technology at work are the most productive workers in any organisation, research reveals
February 17, 2012 17 Feb'12
Generation Y is a myth, says Corporate Executive Board research

Generation Y – the computer-literate youngsters who need the latest high-tech gadget to work effectively – is a myth, the latest research reveals
February 17, 2012 17 Feb'12
UK regulator PhonepayPlus fines Dutch typosquatting companies

UK phone regulator PhonepayPlus fines two Dutch firms £100,000 for exploiting well-known websites Wikipedia, Twitter and YouTube
February 17, 2012 17 Feb'12
CIO priorities 2012: Richard Hall, business advisor

As an advisor to a company that specialises in restructuring and turning struggling businesses around, Richard Hall gets to see a of a lot of IT departments. He is an expert in helping businesses make their IT operations more cost-effective.
February 16, 2012 16 Feb'12
Specsavers CIO John Lister quits

Specsavers' chief information officer, John Lister, has quit the company after three years, citing personal reasons for his departure.
February 16, 2012 16 Feb'12
CIO priorities 2012: Kevin Gallagher, CIO, Channel 4

Kevin Gallagher, CIO of Channel 4, talks about his IT challenges in 2012.
February 16, 2012 16 Feb'12
CIO interview: Mark Bramwell, CIO, Wellcome Trust

Mark Bramwell, CIO of the UK's largest medical research charity, the Wellcome Trust, talks about the trust's ambitious IT investment plans.
February 15, 2012 15 Feb'12
CIO priorities 2012: Dave Glanville, IT manager, St Christopher's Fellowship

Dave Glanville, IT manager at charity St Christopher's Fellowship, talks about the IT challenges of 2012.
February 15, 2012 15 Feb'12
US lawyer criticises principle of right to be forgotten

A US lawyer has criticised the right-to-be-forgotten principle enshrined in proposed data privacy regulations for the European Union
February 14, 2012 14 Feb'12
CIO priorities 2012: Paul Coby, CIO of John Lewis

Paul Coby, CIO of high street retailer John Lewis, talks about the challenges he faces in 2012.
February 09, 2012 09 Feb'12
CIO interview: James Lomas, CIO, Comparethemarket.com

Comparethemarket.com offers online price comparison for consumers and meerkats. CIO James Lomas talks about how IT supports business growth.
February 08, 2012 08 Feb'12
CIO interview: Rob Fraser, IT director, Sainsbury’s

Sainsbury’s IT chief talks about why in-house IT works better than outsourcing and how to double revenue without doubling IT spend.
February 03, 2012 03 Feb'12
Innovation and optimisation top UK’s 2012 IT agenda, survey shows

2012 will be a year of change and smarter working, with IT departments focused on improving processes and finding ‘new ways of doing things’, according to a survey by The Corporate IT Forum.
February 02, 2012 02 Feb'12
Ofcom reports UK improvement in broadband

Boris Johnson says people should go to the pub to avoid massive rush-hour delays during the Olympics, but perhaps teleworking would be better for business
January 30, 2012 30 Jan'12
MEP quits as thousands protest ACTA signing

A European MP has resigned after thousands of people in Poland protested against the international anti-counterfeiting trade agreement (ACTA)
January 26, 2012 26 Jan'12
CIO interview: John Linwood, chief technology officer, BBC

The BBC's CTO talks about Olympic preparations, digital media production, cloud computing, outsourcing and managing suppliers.
January 25, 2012 25 Jan'12
UK IT budgets under pressure in 2012

UK IT budgets will remain flat in 2012, a worldwide survey of more than 2,500 IT professionals has revealed.
January 23, 2012 23 Jan'12
Gartner identifies trends in CIO spending in 2012

Chief information officers are facing an austere 2012. Spending on IT will rise on average by just 0.5% worldwide, but IT budgets in the UK, Europe and North America are declining.
January 23, 2012 23 Jan'12
IT spending for 2012 remains static

Less Western European businesses are increasing their IT spending this year as confidence falls, according to analyst firm IDC.
January 17, 2012 17 Jan'12
Four key trends in business analytics in 2012

Deloitte has identified four big themes for this year, as businesses and governments exploit data analytics technology.
January 16, 2012 16 Jan'12
Businesses fight downturn with data analytics investment

Businesses are responding to the downturn by stepping up their investment in data analytics technology, claims business advisory firm Deloitte.
January 16, 2012 16 Jan'12
CIO interview: Steve Townsend, Transport for London

TfL CIO Steve Townsend is leading IT changes to ensure efficiency and value through the London 2012 Olympics and beyond.
January 09, 2012 09 Jan'12
Post-Christmas smartphone influx causes CIO headache

CIOs face the challenge of controlling the use of employee computing devices in the office as workers return to work with new smartphones and tablet PCs.
January 06, 2012 06 Jan'12
Why CIOs must get a handle on their data woes

Businesses are only making use of 5% of the data they collect, according to Forrester Research.
January 05, 2012 05 Jan'12
CIO interview: Myron Hrycyk, chief information officer, Severn Trent

Utility Severn Trent is looking to improve service for staff and customers with increased use of mobile technology and better use of data.
January 05, 2012 05 Jan'12
Yahoo’s appointment of new CEO gets cool reception

Yahoo has ended four months of searching for a new chief executive by appointing former Paypal head Scott Thompson to the position.
January 04, 2012 04 Jan'12
What’s in store for IT in 2012?

The global economy is creating an atmosphere of uncertainty in the IT sector, but what can we expect in 2012?
December 29, 2011 29 Dec'11
Top 10 premium content articles of 2011

Sign up to Computer Weekly's research library to download the top 10 research reports from 2011.
December 23, 2011 23 Dec'11
Top 10 business software stories of 2011

Businesses and software suppliers are adopting new models, strategies and technologies in an increasingly cloud-based IT world.
December 14, 2011 14 Dec'11
Private firms could own and profit from police IT agency

Private companies will be prohibited only initially from taking ownership of a planned police IT agency.
December 14, 2011 14 Dec'11
CA Technologies tackles hybrid cloud management

CA Technologies has introduced what it claims is the industry’s first and only unified application, infrastructure and network performance tool.
December 13, 2011 13 Dec'11
Addicted workers risk overdosing on information

UK workers are addicted to accessing work-related information 24 hours a day and risk drowning in it unless their business takes steps to support the information explosion.
December 13, 2011 13 Dec'11
CIO interview: Marcus East on leaving Comic Relief for Apple

As Comic Relief’s IT leader moves on to join Apple, he talks about the charity’s technology strategy and the jobs market for IT leaders.